Colombie : Vacances de luxe

We had a wonderful stay at the Charleston ! The hotel is perfectly located in the heart of the old Cartagena (we had a view on the walls). We really enjoyed the warm welcome by the staff. When it comes to the room, it was so comfortable (especially the beds which were hard to leave in the morning) and really clean. The AC is a bit too noisy though, should be fixed. The breakfast was incredible, with a wide range of food and everything so fresh ! The food at dinner was delicious as well. Also, the view from the rooftop is just breathtaking, a 360° view on the city ! The spa staff should also be praised for its professionalism, treatments were great ! In general, the staff was really efficient, just some mistakes on the bill but they were fixed eventually. Finally, I’d like to thank Luisa from the guest service who brought us essential help to finalize our Colombian journey. We really enjoyed our stay and we’ll come back for sure !

Un hôtel boutique très bien structuré. L"intérieur était magnifique un décor entre architecture coloniale et moderne. Situé en plein centre historique de Carthagene.l"appartement est très grand superbement agencé.tres éclairé.je suis très sévère sur la note des hôtels habituellement, Pas cette fois ci.

We had a wonderful stay at the Charleston ! The hotel is perfectly located in the heart of the old Cartagena (we had a view on the walls). We really enjoyed the warm welcome by the staff. When it comes to the room, it was so comfortable (especially the beds which were hard to leave in the morning) and really clean. The AC is a bit too noisy though, should be fixed. The breakfast was incredible, with a wide range of food and everything so fresh ! The food at dinner was delicious as well. Also, the view from the rooftop is just breathtaking, a 360° view on the city ! The spa staff should also be praised for its professionalism, treatments were great ! In general, the staff was really efficient, just some mistakes on the bill but they were fixed eventually. Finally, I’d like to thank Luisa from the guest service who brought us essential help to finalize our Colombian journey. We really enjoyed our stay and we’ll come back for sure !

Loby, restaurant, roof top bar, petit déjeuner ,…. 10/10 Personnel: 10/10 souriants, professionnels, courtois

Tristemente las políticas del hotel impidieron que mi hija que viajaba con su abuela no pudiera hospedarse en la habitación que reservamos para que ellas pudieran descansar un rato luego de un largo viaje. Mi hija llevaba sus documentos en regla según lo indicado por Migración Colombia, pero las normativas que no rigen para un niño turista fueron aplicadas en su caso. Los encargados fueron amables pero si sería importante que estuvieran mejor informados.

J'ai apprécié les petites gratuités pour dépanner comme un peigne à cheveux, kit de couture, rasoir, etc dans la salle de bain. Par contre, les bouteilles d'eau était payantes