Sousse - Monastir : Séjours pour enfants

Overall, we had a very pleasant stay. Most of the staff were friendly and welcoming, the hotel was clean, and the facilities were generally well maintained. It also offered good value for money compared with other hotels in the same category providing similar services. The main area for improvement would be the attitude and level of service of a few members of the reception team, which was not always as welcoming or helpful as expected.

Accueil pitoyable. On est arrivé sans réservation pour 8 nuits et nous avons été refusé. Sur l’application il y a avait des disponibilités. Ils n’ont rien voulu savoir. Je suis retourné sur l’application pour valider le séjour et ils n’ont pas eu le choix que de nous accepter. Personnel à l’accueil très impoli. Mention spéciale cependant pour le personnel de nettoyage et celui des ouvertures des portes.

Overall, we had a very pleasant stay. Most of the staff were friendly and welcoming, the hotel was clean, and the facilities were generally well maintained. It also offered good value for money compared with other hotels in the same category providing similar services. The main area for improvement would be the attitude and level of service of a few members of the reception team, which was not always as welcoming or helpful as expected.

L'ensemble du personnel était serviable , disponible, gracieux avec un très bon dévouement à la clientèle. Les repas de la restauration sont variés et frais. La chambres est propre. Je tiens également a souligner et remercier le professionnalisme de Madame Safira qui été très disponible et remarquable.