Isla Grande : Séjour pêche

Lovely staff! They were incredibly helpful, always smiling and giving us all the information about where we can enjoy our trip!! Amazing building, an antique but renovated so nice that we imagined that it was built like that!! Room perfect with great bed, with amazing bathroom! Great breakfast!!!

We had a wonderful stay at the Charleston ! The hotel is perfectly located in the heart of the old Cartagena (we had a view on the walls). We really enjoyed the warm welcome by the staff. When it comes to the room, it was so comfortable (especially the beds which were hard to leave in the morning) and really clean. The AC is a bit too noisy though, should be fixed. The breakfast was incredible, with a wide range of food and everything so fresh ! The food at dinner was delicious as well. Also, the view from the rooftop is just breathtaking, a 360° view on the city ! The spa staff should also be praised for its professionalism, treatments were great ! In general, the staff was really efficient, just some mistakes on the bill but they were fixed eventually. Finally, I’d like to thank Luisa from the guest service who brought us essential help to finalize our Colombian journey. We really enjoyed our stay and we’ll come back for sure !

Tres bel hôtel dans centre historique mais calme. Personnel attentif. Propriété irreprochable.

Les chambres sont propres, le personnel courtois et les installations bien entretenues. La piscine est vraiment un atout. Le seul aspect qui pourrait être amélioré et le nombre de places réservées pour l’hôtel sur la plage, il n’y en a que cinq.

À recommander bien situé personnel tes serviable très bon rapport qualité prix

Lit tres confortable

We had a wonderful stay at the Charleston ! The hotel is perfectly located in the heart of the old Cartagena (we had a view on the walls). We really enjoyed the warm welcome by the staff. When it comes to the room, it was so comfortable (especially the beds which were hard to leave in the morning) and really clean. The AC is a bit too noisy though, should be fixed. The breakfast was incredible, with a wide range of food and everything so fresh ! The food at dinner was delicious as well. Also, the view from the rooftop is just breathtaking, a 360° view on the city ! The spa staff should also be praised for its professionalism, treatments were great ! In general, the staff was really efficient, just some mistakes on the bill but they were fixed eventually. Finally, I’d like to thank Luisa from the guest service who brought us essential help to finalize our Colombian journey. We really enjoyed our stay and we’ll come back for sure !

Nous avons passé un bon séjour dans ce bel hôtel dans un cadre idyllique. Quelques points à améliorer : - La réactivité du service réception et conciergerie en amont du séjour est à revoir (whatsapp et téléphone), J’ai dû relancer à plusieurs reprises pour avoir des réponses) au vu de la catégorie de l’hôtel, - La chambre était très bien mais avait quelques défauts facilement vérifiable par la femme de chambre / gouvernante : * toilettes qui gouttent * « volets » entre la chambre et la salle de bain cassés ou déboîtés Au global bon séjour, merci pour la gentillesse et le service sur place