Cher Alain,Merci de votre retour d’expérience.Notre établissement de centre-ville propose une expérience moderne qui fait la part belle à la technologie. Nos hôtes profitent ainsi d’une automatisation qui permet de les rendre plus autonomes durant leur séjour, et ils profitent dans le même temps d’une offre au rapport qualité-prix intéressant, qui ne néglige pas le confort et l’entretien et a pour ambition que vous vous sentiez tout à fait à l’aise.Cette approche peut paraître originale, et nous somme navrés qu’elle ait été déconcertante à vos yeux. Si tout a bien fonctionné comme prévu, nous comprenons que lorsqu’on est habitué à une prestation plus classique, on puisse être un peu surpris. Sachez que la réception à l’Hôtel "Fred Hotel Hauptbahnhof" est disponible en permanence si vous avez besoin d’assistance ou avez des questions. Soucieux de la qualité globale de votre expérience, nous espérons que notre réponse vous aura apporté des éléments de compréhension et serons heureux de vous revoir pour une autre visite, peut-être à notre Fred Hotel Zürich Hauptbahnhof qui semble correspondre davantage à vos envies. N’hésitez pas à demander des renseignements plus précis à ce sujet: nous serons ravis de vous donner toutes les indications nécessaires pour organiser au mieux votre prochain séjour.Cordialement,Vos hôtes Claudia & CedricFred Hostels Zurich

Thank you for taking the time to review Fred Guest House Zurich Hauptbahnhof and for your positive comments, Madison.While we may not offer extensive amenities, we strive to provide a fresh, clean, well-maintained space that serves as a comfortable and affordable base for your adventures in Zurich. We're so glad that was exactly what you were after and that our hotel experience suited you perfectly. If you're ever looking for accommodation in a central Zurich location again, please don't hesitate to choose Fred Guest House Zurich.Kind regards,Serge, Your hostFred Hotels Zürich

Thank you for your feedback on your recent stay, Keri.It's our goal to offer our guests the little comforts in the heart of Zurich, making it easy to go about business or explore the town without compromising on high-quality hospitality. Our central location between central train station and bus station comes with its advantages and drawbacks. All our rooms are equipped with triple glazed windows in order to minimize thje impact of weekend merrymakers and the likes. If that does not eliminate the noise we are happy to provide earplugs at the reception for a peaceful sleep. Kind regards,Serge, Your hostFred Hotels Zürich

Dear arlene,Thank you for taking the time to share your feedback with us. We apologise for any inconvenience caused by the ongoing construction and any perceived lack of assistance from our receptionist. We would like our guests to feel welcome, and it certainly wasn't our intention to come across as unwilling to accommodate.However, we're delighted to hear that you found our cleaning staff friendly and appreciated our complimentary coffee and tea.We hope to welcome you back in the future. We do have rooms with a different bathroom layout that, perhaps, will better suit your taste.Kind regards,Serge, Your hostFred Hotels Zürich

Dear DamodarIt has been a pleasure hosting you! We look forward to welcoming you back soon. Best,Serge your hostFred Hotels Zurich

Dear Rick,Thank you for your positive review. We are glad you enjoyed your stay at the Fred Guest House Zürich Hauptbahnhof. Indeed, it boasts an excellent location near the main train station, and most of the city's sights can be reached on foot.We have a self-check-in possibility for those who prefer it. Besides, the reception at the Fred Hotel Zürich Hauptbahnhof is open 24/7, and our staff is happy to help with any questions you might have. We hope you will choose us again when you come back to Zurich. Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich