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Avis sur Best Western Plus Vintage Valley Inn

2.5 out of 5
Best Western Plus Vintage Valley Inn
911 Vintage Valley Parkway, Zillah, WA

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 327 avis sur 460." "
Note des voyageurs de 8 (Bien), d’après 104 avis sur 460." "
Note des voyageurs de 6 (Satisfaisant), d’après 17 avis sur 460." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 460." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 460." "

9,4/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Scott

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great facility
Séjour de 1 nuit en mai 2024

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Michelle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable, and everyone was so welcoming and friendly.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Donald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

Larry

Les points forts : Infrastructures et conditions de l’hébergement
Good breakfast
Séjour de 1 nuit en avril 2024

8/10 Bien

BARBARA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The entire staff was friendly & helpful. Breakfast was wonderful!
Séjour de 3 nuits en avril 2024

4/10 Médiocre

corwin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
After about 9pm it seemed like possible members of the staff had their friends in the building
Séjour de 2 nuits en mars 2024
Réponse de Heather, Sales & Marketing Director le 11 avr. 2024
Good Morning Corwin,I'm sorry you experienced unpleasantness. Unfortunately, we do not know what you are referring to; we did go back and look at security cameras, read notes and spoke to the staff on duty that night - The only thing we saw was that our front desk agent helped a guest near your room around 8pm. It was a Holiday weekend and we did have a handful of large families and groups staying. If you would like to reach out and give us a little more detail as to why you were under this impression, I would be glad to assist.We look forward to the opportunity of changing your view of our property.

8/10 Bien

Ruth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was in a good location off highway
Séjour de 1 nuit en février 2024
Réponse de Heather, Sales & Marketing Director le 11 avr. 2024
Good Morning, Ruth!Thank you for taking the time to leave a review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Mary, Camas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were great. Breakfast was good.
Séjour de 1 nuit en décembre 2023
Réponse de Heather, Sales & Marketing Director le 11 avr. 2024
Good Morning, Mary! Thank you for taking the time to leave such a great review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

8/10 Bien

Patricia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would have given it a rating of Excellent, but someone kept slamming their door in the middle of the night just as I drifted back off to sleep. Therefore, I got no sleep at all. I realize this wasn't their doing, but it was close enough to the main desk where they should have heard it and said something to the offenders after the second time. That being said, the breakfast they offered was the best ever. I'm not kidding. Best omelet I've EVER had.
Séjour de 1 nuit en février 2024
Réponse de Heather, Sales & Marketing Director le 11 avr. 2024
Good Morning, Patricia!Thank you for taking the time to leave such a great review! (I will pass your kind words onto the chefs) We will remind our staff, that if they hear any loud or out of the ordinary noises they should be looking into the reasoning; if something like this happens again please feel free to call the front desk and let them know. I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Antonio

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pleasent Staff, cleanliness and great breakfast!
Séjour de 1 nuit en février 2024
Réponse de Heather, Sales & Marketing Director le 11 avr. 2024
Good Morning, Antonio!Thank you for taking the time to leave a great review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Cynthia, Riverview

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very friendly staff, amazing breakfast! Loved the space for our dog. Very nice!
Séjour de 1 nuit en février 2024
Réponse de Heather, Sales & Marketing Director le 11 avr. 2024
Good Morning, Cynthia!Thank you for taking the time to leave a wonderful review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Greg

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The made to order omelets were the best
Séjour de 3 nuits en février 2024
Réponse de Heather, Sales & Marketing Director le 11 avr. 2024
Good Morning, Greg!Thank you for taking the time to leave a review! I am happy to hear that we exceeded your expectations. (I will pass your kind words onto the chefs) We look forward to the opportunity of serving you again!

10/10 Excellent

Sarah

Friendly, clean & pretty
Séjour de 1 nuit en décembre 2023
Réponse de Heather, Sales & Marketing Director le 27 déc. 2023
Good Morning, Sarah!Thank you for taking the time to leave a review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Kenneth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Heather, Sales & Marketing Director le 27 déc. 2023
Good Afternoon, Kenneth!Thank you for taking the time to leave a review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Troy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Heather, Sales & Marketing Director le 11 avr. 2024
Good Morning, Troy!Thank you for taking the time to leave a review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Daren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outstanding customer service. Friendly and clean.
Séjour de 2 nuits en décembre 2023
Réponse de Heather, Sales & Marketing Director le 21 déc. 2023
Good Afternoon, Daren!Thank you for taking the time to leave such a great review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

8/10 Bien

Shellee Anne

Séjour de 1 nuit en décembre 2023
Réponse de Heather, Sales & Marketing Director le 27 déc. 2023
Good Morning, Shellee Anne!Thank you for taking the time to leave a review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Sasha

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The coffee machine is our favorite part and it was broken, but otherwise we love this place for visits to my family 😁
Séjour de 1 nuit en novembre 2023
Réponse de Heather, Sales & Marketing Director le 13 déc. 2023
Good Morning Sasha!Thank you for taking the time to leave a great rating! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again! **The Espresso Machine is back from the hospital and up & running! ;) **

10/10 Excellent

Merrilee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Heather, Sales & Marketing Director le 29 nov. 2023
Good Afternoon, Merrilee!Thank you for taking the time to leave a great rating! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Yolanda

Séjour de 1 nuit en novembre 2023
Réponse de Heather, Sales & Marketing Director le 13 déc. 2023
Good Morning Yolanda!Thank you for taking the time to leave a great rating! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Karl

Séjour de 1 nuit en octobre 2023
Réponse de Heather, Sales & Marketing Director le 29 nov. 2023
Good Afternoon, Karl!Thank you for taking the time to leave a great rating! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Heather, Sales & Marketing Director le 2 nov. 2023
Good Afternoon!Thank you for taking the time to leave a great rating! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

8/10 Bien

Brittany

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast was amazing. Location was easy to find. Clean and welcoming. Staff was nice.
Séjour de 1 nuit en octobre 2023
Réponse de Heather, Sales & Marketing Director le 2 nov. 2023
Good Afternoon, Brittany!Thank you for taking the time to leave a review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Mark, Seattle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean motel. Great breakfast included
Séjour de 1 nuit en octobre 2023
Réponse de Heather, Sales & Marketing Director le 2 nov. 2023
Good Afternoon, MarkThank you for taking the time to leave a review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Enrique

Séjour de 2 nuits en octobre 2023
Réponse de Heather, Sales & Marketing Director le 2 nov. 2023
Good Afternoon, Enrique!Thank you for taking the time to leave a great rating! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Alicia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Heather, Sales & Marketing Director le 2 nov. 2023
Good Afternoon, Alicia!Thank you for taking the time to leave a great rating! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Alicia

Séjour de 1 nuit en octobre 2023
Réponse de Heather, Sales & Marketing Director le 2 nov. 2023
Good Afternoon, Alicia!Thank you for taking the time to leave a great rating! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

8/10 Bien

Zoe

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Heather, Sales & Marketing Director le 2 nov. 2023
Good Afternoon, Zoe!Thank you for taking the time to leave a review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

8/10 Bien

Sergio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast was awesome!
Séjour de 1 nuit en septembre 2023
Réponse de Heather, Sales & Marketing Director le 2 nov. 2023
Good Afternoon, Sergio!Thank you for taking the time to leave a review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

6/10 Satisfaisant

Veronica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de Heather, Sales & Marketing Director le 2 nov. 2023
Good Afternoon, Veronica!Thank you for taking the time to leave a rating! I am sorry that we did not exceed your expectations, Would you mind contacting us to let us know what we could do better? We look forward to the opportunity of serving you again!

10/10 Excellent

Charles

Voyage en couple
It was the only option in town but a great option.
Séjour de 4 nuits en septembre 2023
Réponse de Heather, Sales & Marketing Director le 22 sept. 2023
Good Afternoon, Charles!Thank you for taking the time to leave a review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Gert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vriendelijk onthaal, kamer was in orde. Ontbijt was speciaal door de keuze uit zelf samen te stellen opties van omelet tot burrito.
Séjour de 1 nuit en septembre 2023
Réponse de Heather, Sales & Marketing Director le 22 sept. 2023
Good Afternoon, Gert!Thank you for taking the time to leave such a great review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Kim

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best Vacation of my Life!
Séjour de 3 nuits en septembre 2023
Réponse de Heather, Sales & Marketing Director le 22 sept. 2023
Good Afternoon, Kim!Thank you for taking the time to leave such a great review! I am so glad to hear you had a great trip! I hope that we exceeded your expectations during your stay. We look forward to the opportunity of serving you again!

10/10 Excellent

Janet, Richland

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best complimentary breakfast I’ve ever had! Cooked to order omelets, eggs, breakfast burritos, etc. as well as many other great breakfast items like biscuits and gravy, waffles, etc. Pretty impressive!
Séjour de 1 nuit en septembre 2023
Réponse de Heather, Sales & Marketing Director le 22 sept. 2023
Good Afternoon, Janet!Thank you for taking the time to leave such a great review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Mark

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always love staying here when we visit the wineries in Zillah! Clean, easy, nice staff, great breakfast, affordable!
Séjour de 1 nuit en août 2023
Réponse de Heather, Sales & Marketing Director le 15 août 2023
Good Morning, Mark!Thank you for taking the time to leave such a great review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Grace

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean with Above and Beyond Service
We've stayed in BW many times and this one deserves 10/10. We were greeted with a friendly smile and the gal who checked us in noticed my mom didn't walk well and asked if she could change our room so she didn't have to walk down a long hallway. We were so grateful! The hotel was quiet and very clean. Complimentary breakfast included a variety of options including made to order omelets. We have family in Zillah and plan to return on our next visit.
Séjour de 1 nuit en août 2023
Réponse de Heather, Sales & Marketing Director le 15 août 2023
Good Morning, Grace!Thank you for taking the time to leave such a great review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

8/10 Bien

Li

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was okay.
Séjour de 1 nuit en août 2023
Réponse de Heather, Sales & Marketing Director le 8 août 2023
Good Afternoon! Thank you for taking the time to leave a review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Joe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Heather, Sales & Marketing Director le 8 août 2023
Good Afternoon, Joe! Thank you for taking the time to leave such a great review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Heather, Sales & Marketing Director le 31 juil. 2023
Good Morning! Thank you for taking the time to leave rating! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Tim, El Cerrito

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great breakfast served here. Complimentary breakfast includes eggs cooked to order. Our ropm was quiet yet convenient to lobby and breakfast area.
Séjour de 2 nuits en juillet 2023
Réponse de Heather, Sales & Marketing Director le 24 juil. 2023
Good Morning, Tim!Thank you for taking the time to leave a review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Anita

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Heather, Sales & Marketing Director le 20 juil. 2023
Good Afternoon, Anita!Thank you for taking the time to leave a review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Howard

Séjour de 1 nuit en juillet 2023
Réponse de Heather, Sales & Marketing Director le 20 juil. 2023
Good Afternoon, Howard!Thank you for taking the time to leave a review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Jessica

Séjour de 1 nuit en juillet 2023
Réponse de Heather, Sales & Marketing Director le 20 juil. 2023
Good Afternoon, Jessica!Thank you for taking the time to leave a review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

8/10 Bien

Jody

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023
Réponse de Heather, Sales & Marketing Director le 20 juil. 2023
Good Morning, Jody!Thank you for taking the time to leave a review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Amy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly staff, clean room, great breakfast with so many customized options Definitely would give 5+ stars as an option Only drawback was we went to a concert at legends casino so came back late to a full hotel and had no parking, parked in the business next door , all the time worrying about getting towed or a ticket. Would have like to have known about any other parking options aside from on the street or have designated parking spots for paid rooms
Séjour de 1 nuit en juillet 2023
Réponse de Heather, Sales & Marketing Director le 20 juil. 2023
Good Afternoon, Amy!Thank you for taking the time to leave a review! I am happy to hear that we exceeded your (inside) expectations. I am sorry to hear that other parking options were not explained to you. We did have a full house that weekend, unfortunately a lot of our guests had 2 vehicles per room; making parking a challenge. All vehicles in the lot (at all times) are registered guests, we do have arrangements with the business next door for guests to park before & after their operating hours and we do have a full over flow lot just up the street. Again I am truly sorry these were not explained to you! We look forward to the opportunity of serving you again!

10/10 Excellent

Alejandra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked
Séjour de 1 nuit en juin 2023
Réponse de Heather, Sales & Marketing Director le 6 juil. 2023
Good Morning, Alejandra!Thank you for taking the time to leave a review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Raymundo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2023
Réponse de Heather, Sales & Marketing Director le 6 juil. 2023
Thanks for taking the time to leave a rating Raymundo! We appreciate you for staying with us and hope we have the opportunity to serve you again!

10/10 Excellent

Laurel

Voyage en groupe
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Very nice!
Love BW! Nice, clean,comfortable beds and super friendly staff! The free cooked breakfast was awesome too!
Séjour de 1 nuit en juin 2023
Réponse de Heather, Sales & Marketing Director le 6 juil. 2023
Good Morning, Laurel!Thank you for taking the time to leave such a great review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!

10/10 Excellent

Barbara

Séjour de 1 nuit en juin 2023
Réponse de Heather, Sales & Marketing Director le 20 juil. 2023
Good Afternoon, Barbara!Thank you for taking the time to leave a review! I am happy to hear that we exceeded your expectations. We look forward to the opportunity of serving you again!