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Avis sur Hotel Dubna Skala

4 out of 5
Hotel Dubna Skala
Hurbanova 345/8, Zilina

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 29 avis sur 48." "
Note des voyageurs de 8 (Bien), d’après 13 avis sur 48." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 48." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 48." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 48." "

9,0/10

Propreté

8,6/10

Personnel et service

9,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

STEPHANE

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2022

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 4 oct. 2016
Dear Guest. Thank you for posting your review. Hope to see you soon. Warmest Regards, Denisa Svitková, Room Division Manager

10/10 Excellent

Erik, Las Cruces

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charming town. Nice clean room, renovated but maintained nostalgic feel.
Séjour de 1 nuit en avril 2024
Réponse de Katarina B., room division manager le 30 avr. 2024
Dear Erik, thank for your time and great rating, we really appreciate your satisfaction with hotel services. We are looking forward for your next visit. With kind regards, Katarina B., room division manager

10/10 Excellent

Ronald

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place
Séjour de 4 nuits en avril 2024
Réponse de Katarina B., room division manager le 30 avr. 2024
Dear Ronald, thank you for choosing our hotel and for your comments. We really appreciate the great rating you gave us. Kind regards, Katarina B., room division manager

10/10 Excellent

wolgoong

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Marcus

Voyage d’affaires
Les points forts : Personnel et service
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent and in the middle of the city
Séjour de 4 nuits en septembre 2023

10/10 Excellent

Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en septembre 2023

10/10 Excellent

Birgitta

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
We really liked our stay at Dubná Skala. The location is perfect with a walking distance to the Main Square with all the restaurants and to 3 big malls. We liked the whole atmosphere and how nicely renovated it was. I also had one of the best massages in the spa. Remember to ask for Babroka.
Séjour de 1 nuit en juillet 2023
Réponse de room division manager le 28 juil. 2023
Dear Birgitta, thank you for choosing our hotel and for your comments. We really appreciate the great rating you gave us and looking forward welcoming you again.Kind regards, Katarina B.,room division manager

10/10 Excellent

Nella

Séjour de 1 nuit en juillet 2023
Réponse de room division manager le 28 juil. 2023
Dear Nella, thank for your time and rating, we really appreciate your satisfaction with hotel services. With kind regards, Katarina B., room division manager

10/10 Excellent

Stanislav

Séjour de 1 nuit en mai 2023

10/10 Excellent

A

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Stay
Good value for money. Easy Check in. Helpful staff. Room clean and in good condition. Nice breakfast with lots of choice. Close to the centre, good parking facilities. Shower was a little awkward due to the ceiling slope and no screen so water went everywhere, but not the biggest of problems and didn't spoil the stay.
Séjour de 1 nuit en avril 2023
Réponse de Katarina B., room division manager le 3 mai 2023
Dear Alex, thank you for choosing our hotel and taking the time to tell us about your experience during your stay. We really appreciate your satisfaction with hotel services and hotel facilities. Your feedback also helps us to improve our services or facilities, such as the showe screen. We are looking forward to your next visit. With kind regards, Katarina B., room division manager

10/10 Excellent

eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beds were nice as good . But for me to firm. For others maybe good . Bfest was v good . You couldnt order drink to the welness
Séjour de 1 nuit en avril 2023
Réponse de Katarina B., room division manager le 27 avr. 2023
Dear Eric, thank you for choosing our hotel and taking the time to tell us about your experience during your stay. We appreciate your satisfaction with beds, breakfast or another service. Unfortunately it is not possible to order drinks after the bar and restaurants are closed, hope you will use that service next time. Looking forward for your visit again in Hotel Dubna Skala.Kind regards,

6/10 Satisfaisant

Vincent

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Séjour de 1 nuit en janvier 2023

10/10 Excellent

HOSEOK

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2023

8/10 Bien

Andrej

Séjour de 1 nuit en décembre 2022

10/10 Excellent

Milos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2022

10/10 Excellent

Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Allt bara positivt! 5 stjärnor av mig!
Séjour de 1 nuit en décembre 2022
Réponse de room division manager le 14 déc. 2022
Dear Alexander, thank you for your time and great rating, we really appreciate your satisfaction with hotel services. We are looking forward for your next visit. With kind regards, Katarina B., room division managerBoutique Hotel Dubna Skala****

10/10 Excellent

Petr

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2021

10/10 Excellent

shlomo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
wonderful stay
causy and warm hotel, very clean and pleasant. excellent location
Séjour de 1 nuit en septembre 2021

10/10 Excellent

Alexandra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2021

8/10 Bien

Michal

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2021

10/10 Excellent

Bernd

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ich komme wieder
Ruhige schöne zimmer
Séjour de 5 nuits en septembre 2020

8/10 Bien

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2020

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Guter kurzer Aufenthalt. Nette Belegschaft, freundlich und auskunftsbereit. Leider war Restaurant schon um 20:30 geschlossen, ist wohl der Covid19-Situation geschuldet. Parkplatz ist kein Problem, wenn man den Eingang kennt.
Séjour de 1 nuit en juillet 2020

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
The light in the hallway didn't work and cleaning lady didn't come one day. Other than that the stay was nice and it was clean :))
Séjour de 2 nuits en juin 2020

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location of this property is excellent, but I would not stay in this hotel in summer time when running of AC is needed because only Fan is running and AC was activated per my request during prior stay. (Management manipulate with AC to save money). Therfore in summer time I would recommend to stay in Holiday Inn.
Séjour de 1 nuit en décembre 2019

8/10 Bien

Brendan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Boutique hotel in Zilina
I guess this is a fairly new hotel in Zilina. It's well located lose to the train station and just off the main square behind a large modern shopping centre. The staff were welcoming with people with good English on reception. The rooms are a good size and comfortable with air conditioning.The dining room in the basement is gloomy with no natural light but food is good with polite and attentive service. I didn't have breakfast as I had an early train to catch. Good value.
Séjour de 1 nuit en juin 2019

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A room was clean and large. Somehow the towel in use was not replaced with a new one, so I dropped it on the floor clearly. Reception service is particularly good. It was better if there was a coin laundry for long-term stay.
Séjour de 8 nuits en mars 2019
Réponse de Room division manager, Hotel Dubná Skala le 7 mai 2019
Dear guest, Thank you for your review. We believe that you will be more satisfied with our services in the future. Please note that our hotel is well known for its perfect accommodation, with a highly valued cleanliness of beautiful spacious rooms, a completely private wellness and an excellent location in the center of Žilina. We have also great restaurant named Dubná Skala, where you can enjoy delicious à la carte dishes cooked with love of first-class ingredients. The hotel is also suitable for conferences, business meetings or family celebrations.

4/10 Médiocre

Erik

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Business Trip
It's one of the worst hotels I've stayed in... This hotel is with all offered services a maximum 3 *** price of non-quality. I paid for the room 180 € I had the biggest apartment, furniture was old and damages so I cant imagine how looks apartment in lower level. STAY AWAY - Worst Breakfast ever experienced. I can honestly say that I have never experienced any 4-star hotel quite like this. Can't recommend a stay here more!
Séjour de 1 nuit en janvier 2019

8/10 Bien

Milan

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 5 nuits en juillet 2018
Réponse de Denisa le 10 août 2018
Ďakujeme vám za vaše hodnotenie.

10/10 Excellent

Paul, Milwaukee wi usa

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Proverbial hidden gem in a small city. Rooms and facilities were excelllent, good parking in own lot and a very very nice restaurant on site.
Séjour de 2 nuits en juillet 2018
Réponse de Denisa le 25 juil. 2018
Dear Paul, thank you for your time and rating, we really appreciate your satisfaction. We are looking forward to your next visit. With kind regards, Room division manager.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2018
Réponse de Denisa le 27 juin 2018
Dear guest, thank you for your time and rating our services.

10/10 Excellent

Seungtai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2018
Réponse de Denisa Svitková le 12 févr. 2018
Dear Seungtai, thank you for choosing our hotel and giving us such a great rating 5 of 5. We really appreciate it.

10/10 Excellent

CHAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2017
Dear guest, thank you for your great rating, we really appreciate it. We are looking forward to your next visit. Kind regards, Denisa Svitková, Room Division Manager.

2/10 Horrible

Daniel

Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Nie mehr, es gibt bessere Hotels in Zilina
Nach dem ewigen suchen eines freien Hotelparkplatzes war das Checkin eine endlose Tortur bis die Reservation gefunden wurde, gebuchtes Zimmer nicht mehr vorhanden, konnten als Hotelgäste nichts mehr im Hotelrestaurant essen da alles anderweitig besetzt war und das Frühstück war ein Witz. Wer trotzdem dort bucht unbedingt ohne Frühstück! Das Zimmer selber war zwar sehr abgenutzt aber sauber und geräumig. Trotzdem ist die Bezeichnung “gehobenes Hotel“ in der Ausschreibung ein Hohn.
Séjour de 1 nuit en septembre 2017
Dear guest, we really appreciate your comments. We apologize for the inconvenience of parking lot, the parking place is currently under reconstruction, because we want to improve our services. Thanks to yours opinion, we made changes that will speed up the processes at check-in. We realize that our rooms are already tired and therefore we are working on their gradual renovation. With kind regards Denisa Svitková, Room Division Manager

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Honest feedback
Room we stayed in was comfortable however air conditioning didn't work. Bar frigde was very small. Toothpaste and toothbrush was missing in the bathroom. We had nice dinner at the hotel but the breakfast was disappointing. Rotten apple, cucumber was served.... no milk in the jars, choice of breakfast was very limited. For 4 star hotel it was disappointing.
Séjour de 1 nuit en juin 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
나름 만족스러움

8/10 Bien

kyoungwhan

시설은 생각보다 좋지 않았고 세탁서비스가 너무 느려서 불편했음

6/10 Satisfaisant

Voyageur vérifié

좋은위치... 하지만 아쉬운
광장 접근성이 좋으나 행정상 미흡한 점이 보입니다

10/10 Excellent

Simon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great experience
I was nicely surprised. The hotel is really well located, just few stepsaway from the center of city. Service was amazing and I will definitelly come back.
Réponse de General Manager le 8 févr. 2017
Dear guest, thank you for choosing our hotel and for your comments. We appreciate you like the location of hotel and also your positive feedback about our services. We are looking forward to your next visit. With kind regards Denisa Svitková, Room Division Manager.

4/10 Médiocre

Donal

Les points faibles : Personnel et service
“Poor Service, Noisy Rooms, Not a 4-Star Hotel”
We booked this hotel for a 2-night NYE romantic getaway. Check in: We arrived around 6.30pm and had to get the receptionist's attention to check us in. She made no eye contact whatsoever and didn't smile at all. She went through the check in procedure but didn't ask us any questions or offer us any advice on local attraction or even hotel facilities such as the spa. Also, I found it very unusual that we were asked to pay in full up front. In 99% of hotels you pay your bill upon checkout. Also, we went out for a jog the next morning and when we came back, we were asked to pay our room service bill from the previous night which I find absolutely ridiculous. Room: The room is quite nicely laid out - I would rate it as a decent 3-star room. Certainly nothing exceptional. Maid service: The maid came to make up our room while we were away but she literally did the bare minimum - threw our bed sheets back on the bed and left. She didn't even bother changing the sheets or replacing our towels with fresh ones. She didn't even fold the towels. She also left a piece of rubbish outside our room door. Spa: The spa was excellent, really nice and cosy and clean. However I ordered two fresh grapefruit juices and we got juice from a carton. Bar / food: We ordered food to our room but the guy at the bar messed up the order and didn't bring us what we wanted to my girlfriend went downstairs to complain. To be fair, they replaced the food and knocked the room service fee off o

8/10 Bien

Matus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 8 févr. 2017
Dear guest, thank you for choosing our hotel and for giving us a great rating. We are looking forward to having you again as a guest in our hotel. Best regards, Denisa Svitková, Room Division Manager.

10/10 Excellent

Myeongsoo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
깔끔하고 편리한 4성호텔
아단한 호텔이지만 전체적으로 만족스러운 호텔입니다. 아침식사 메뉴는 종류가 많지는 않지만 맛있었으며, 쉐프가 직접 요리해주는 오믈렛이 맛있습니다.
Réponse de General Manager le 2 nov. 2016
Dear Guest. Thank you for taking the time to review your stay with us. Looking forward to seeing you again soon. Kind regards. Denisa Svitková, Room Division Manager

10/10 Excellent

Myeongsoo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
편하고 깔끔한 4성 호텔
아단한 호텔이지만 전체적으로 만족스러운 호텔입니다. 아침식사 메뉴는 종류가 많지는 않지만 맛있었으며, 쉐프가 직접 요리해주는 오믈렛이 맛있습니다.
Réponse de General Manager le 2 nov. 2016
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Denisa Svitková, Room Division Manager

8/10 Bien

Do-Hoon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
싱글룸이었는데 대체적으로 깔끔하고 괜찮았지만 무료 wifi는 접속이 잘 끊어지고 느려서 사용하기가 불편해요. 그리고 물을 제공하지 않는게 좀 아쉬웠습니다.
Réponse de General Manager le 4 oct. 2016
Dear Guest. Thank you for your review. Hope to see you soon. Best regards, Denisa Svitková, Room Division Manager

10/10 Excellent

Marco, Ivrea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Zilina green
Hotel di ottimo livello, nulla da eccepire. Il personale non parla italiano (se a qualcuno interessa). Ottimo anche il rapporto qualità prezzo. Dispiace partire
Réponse de General Manager le 4 oct. 2016
Dear Marco. Thank you for taking the time to write a review about your stay at Hotel Dubná Skala. It will be a real pleasure for us to host you in our hotel again. With kind regards, Denisa Svitková, Room Division Manager

8/10 Bien

Stefan, Cologne, Germany

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good hotel, great location but for non English
Everything was good, but the hotel staff should have a better training. Employees do not speak good English which is important for tourists. Check in took to long and the staff in the bar was not very friendly. The bar was open until 23:00 and we went there 22:30 for some beer after we arrived until they close. We were told that we can only drink until 22:45 in a non friendly way and they only had 2 bottles of cold beer. This is really amateur way to run a hotel. Big minus: The bar allows smoking! For us a no go!