Les notes se basent sur un nombre total de 168 avis vérifiés
4,6 Propreté de la chambre
4,5 Services et personnel
4,5 Confort de la chambre
4,4 Conditions de l'hôtel
Avis Expedia vérifiés
Recommandé
pour Tout le mondepar un voyageur vérifié
Liked the hotel, but...
Publié le 9 avr. 2018Homeless guy camped out at the front door was not a good thing. I’m not sure why he was allowed to come in the lobby and get Free coffee.
Made me feel like I was visiting California.
Uncomfortable to find at any nicer hotel.
Would Have been a 5 Star review except for that. Never seen that at a Hampton before.
Recommandé
pour Tout le mondepar un voyageur vérifié
Publié le 6 févr. 2018
Recommend a stay here! Pleasant staff.. clean.. nice room!
Recommandé
pour Tout le mondepar un voyageur vérifié de Zanesville. Ohio
Great experience
Publié le 30 janv. 2018Great, room, staff very friendly,
Would stay there again anytime!!
Recommandé
pour Tout le mondepar un voyageur vérifié
Publié le 6 janv. 2018
Other loud guests kept us up all night above us, everything else was perfect.
par Paul
Publié le 24 déc. 2017 sur Hotels
par un voyageur vérifié
Nice hotel, but not comfortable for everyone
Publié le 23 déc. 2017 sur HotelsThe hotel seems very nice and clean, and breakfast was good, but I couldn't get a great night's sleep. This is probably not be an issue for most people (my wife had no problem), but something about the sheets made me hot, almost itchy (maybe I don't agree with the detergent or fabric?) and you can't open the window much and the A/C is loud and doesn't do a good job of maintaining a constant temperature. For the price, I expected a more comfortable room.
Commentaire laissé par : Direction de l'hôtel
27 déc. 2017 par Manager, Direction de l'hôtel
Dear Guest,
Thank you for taking the time to review your stay. I'm pleased you enjoyed our complimentary breakfast and found your room to be nice and clean. However, I apologize that you didn't have a comfortable sleep. I can imagine how frustrating that must have been. I hope that if you are ever back in the area, we might have another chance to host you.
Sincerely,
Martha T.
General Manager
par un voyageur vérifié
Publié le 1 déc. 2017 sur Hotels
It was a great trip. We have stayed there before. The only thing unhappy with was the condition of the pool.
par David
Worst hotel EVER!
Publié le 29 nov. 2017 sur HotelsPales in comparison to other Hamptons or local competition. Lacks features in room. Room temperature impossible to control, uncomfortable to sleep. No sound barrier in walls. Constant screaming in pool next to my room all night, impossible to sleep. Staff rude and unhelpful. NEVER return.
Commentaire laissé par : Direction de l'hôtel
1 déc. 2017 par Manager, Direction de l'hôtel
Dear David,
Thank you for your review of our Hampton Inn Zanesville. I am so sorry to hear that you had a less than satisfactory experience with us and I apologize we were not able to meet all of your needs. Guest feedback, both positive and negative, are taken seriously at our location and I have already addressed your concerns with my staff to ensure situations like this do not occur in the future. I do hope you give us a chance to make things right and try us again next time you find yourself in the area.
Sincerely,
Martha T.
General Manager
par Becky
Better than Ever
Publié le 27 nov. 2017 sur HotelsWe have stayed at this Hampton a number of times over the years, and we have always had clean rooms and good service. This time we also had a surprise - everything has been updated since we were last here, and the place looks and feels great. Teresa, our housekeeper, went out of her way for us, as did the woman who supervises the remodeled dining room. (I can't recall her name.) The front desk people are polite, friendly, but not overbearing. Highly recommend this Hampton.
par Evelyn
Fabulous
Publié le 13 nov. 2017 sur HotelsIt was marvelous. Very friendly staff. Great breakfast.
