Avis
8,2
Très bien
8,4/10
Propreté
8,6/10
Personnel et service
7,8/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
Voyage en famille
23 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022
Réponse de Ronnie N. le 24 juin 2022
Hello Michael. Thank you very much for the great feedback. We hope you have a great day!
8/10 Bien
Marlene
14 août 2019
Les points forts : Personnel et service
Marlene
Séjour de 1 nuit en juillet 2019
Réponse de GM le 15 août 2019
We are so excited you enjoyed your stay! Safe Travels!
GM
10/10 Excellent
Mary
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 14 mai 2024
Dear Mary,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found your stay convenient and that our staff were very nice and helpful. Providing excellent service to our guests is important to us, and we're glad we could meet your expectations. We appreciate your comments and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager
8/10 Bien
Karen
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 4 mai 2024
Dear Karen,Thank you for your feedback and for choosing to stay with us! We're glad to hear that you found our property clean and comfortable, with friendly staff to assist you. Your satisfaction is our priority, and we're delighted to know that you plan to return for another stay. We look forward to welcoming you back again soon!Sincerely, Hotel Manager
10/10 Excellent
Valerie
1 mai 2024
Valerie
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 6 mai 2024
Dear Valerie,Thank you for the 5-star rating. We aim for 100% guest satisfaction, and I'm delighted to know you were highly satisfied. We are committed to offering our guests an excellent mix of comfort, convenience, amenities, and value, and it's clear you appreciate that. Should your travels bring you back to this area, we hope you will choose to stay with us again. Serving guests like you makes being in this business a genuine pleasure.Sincerely, Hotel Manager
2/10 Horrible
Sukhwinder
25 avr. 2024
Sukhwinder
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 15 mai 2024
Dear Sukhwinder,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
8/10 Bien
Jeanette
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeanette
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 17 avr. 2024
Dear Jeanette,We appreciate you finding the time to write a review of your experience staying at our hotel despite your busy schedule. Please let us know how we can make your next visit even better so you can leave a 5-star review.Sincerely, Hotel Manager
8/10 Bien
James
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 12 avr. 2024
Dear James,Thank you for your feedback and for choosing to stay with us. We apologize for any inconvenience caused by the initial room not being ready and the noise disturbance from other guests. Your comfort and satisfaction are important to us, and we're glad to hear that our team promptly addressed the issue with the TV and found you a suitable alternative room. While we cannot control the behavior of other guests, we appreciate your understanding. We hope to have the opportunity to welcome you back for a more restful stay in the future.Sincerely, Hotel Manager
8/10 Bien
Theresa
9 avr. 2024
Theresa
Séjour de 3 nuits en avril 2024
Réponse de Hotel Manager le 1 mai 2024
Dear Theresa,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager
10/10 Excellent
James
Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 5 avr. 2024
Dear James,Thank you so much for your kind words. We're delighted to hear that you found our location convenient and our accommodations quiet and comfortable. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely, Hotel Manager
8/10 Bien
Mark, Corvallis
Voyage en couple
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 30 mars 2024
Dear Mark,Thank you for sharing your positive experience with us! We're delighted to hear that you found your room clean and spacious, with convenient amenities like a microwave and mini-fridge. We're also glad that you enjoyed our breakfast selection. Providing comfortable accommodations and a satisfying breakfast experience is important to us, and we're thrilled that we met your expectations. We look forward to welcoming you again.Sincerely, Hotel Manager
8/10 Bien
Ben
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ben
Séjour de 1 nuit en mars 2024
Réponse de Bree le 26 mars 2024
Dear Ben, Thank you for taking the time to leave us a review. We really appreciate it!
6/10 Satisfaisant
Norma
Voyage en famille
22 mars 2024
Les points faibles : Propreté
Norma
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 23 mars 2024
Dear Norma,Thank you for your feedback. We understand your concerns and are committed to continuously improving our facilities. Your input is valuable, and we may take it into consideration as we plan for updates and renovations. We appreciate your patience and hope to welcome you back in the future to experience our refreshed accommodations.Sincerely, Hotel Manager
10/10 Excellent
Angela
Voyage d’affaires
20 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angela
Séjour de 1 nuit en février 2024
Réponse de Bree le 21 mars 2024
Dear Angela,Thanks for taking the time to leave us a review! We are very happy to hear that you enjoyed your stay with us.
10/10 Excellent
Kevin, Williamsburg
19 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kevin
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 20 mars 2024
Dear Kevin, Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again. Sincerely, Hotel Manager
10/10 Excellent
Henrik
Voyage avec des animaux de compagnie
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Henrik
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 18 mars 2024
Dear Henrik,Thank you for your excellent review and for highlighting our pet-friendly policy! We're thrilled to be able to accommodate furry companions and provide a welcoming environment for travelers with pets. Your feedback means a lot to us, and we look forward to hosting you and your four-legged friend again soon!Sincerely, Hotel Manager
10/10 Excellent
Cindy
15 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cindy
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 17 mars 2024
Dear Cindy,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, Hotel Manager
6/10 Satisfaisant
Eiko
10 mars 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Eiko
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 11 mars 2024
Dear Eiko,We apologize for the inconvenience with the TV. Your feedback is important, and we'll ensure the issue is resolved promptly. Thank you for bringing this to our attention.Sincerely, Hotel Manager
10/10 Excellent
Lewis G., KENNEWICK
Voyage en couple
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lewis G.
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 21 févr. 2024
Dear Lewis G.,Thank you for your perfect rating and detailed feedback! We're glad to hear that your check-in process was smooth and that you found our office quiet and well-managed. We take pride in maintaining our facilities to ensure a comfortable stay for our guests. Your satisfaction means a lot to us, and we hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager
8/10 Bien
Antonio
17 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Antonio
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 18 févr. 2024
Dear Antonio,Thank you for your feedback! We're glad to hear that you had a fast check-in experience and found your room clean. Your satisfaction is important to us, and we appreciate your business. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We hope to welcome you back again soon!Sincerely, Hotel Manager
10/10 Excellent
Travis
7 févr. 2024
Travis
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 9 févr. 2024
Dear Travis,Thank you so much for giving us a 10-star rating! We appreciate you choosing our hotel and taking the time to provide such positive feedback. Our goal is to ensure our guests have an enjoyable stay, so we're thrilled you had an excellent stay. We look forward to hosting you again in the future and providing another outstanding experience. Being regarded so highly by you is an honor! Sincerely,Hotel Manager
10/10 Excellent
Angela
Voyage en famille, Voyage d’affaires
3 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angela
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 3 févr. 2024
Dear Angela,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you always have a great experience with us and that our hotel is your go-to stop for overnight stays. Providing consistently excellent service and accommodations is what we aim for, and we're delighted that we've become your preferred choice. We appreciate your loyalty and look forward to welcoming you back for many more enjoyable stays in the future! Sincerely, Hotel Manager
10/10 Excellent
Logan
Voyage en famille
31 janv. 2024
Logan
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 1 févr. 2024
Dear Logan,Thank you for the perfect rating and your kind words! We're delighted to hear that you found our hotel very clean, safe, and conveniently located. Ensuring a comfortable and secure environment for our guests is our top priority, and we're thrilled that you had a positive experience in all aspects. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future!Sincerely, Hotel Manager
8/10 Bien
James
30 janv. 2024
Les points forts : Infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 31 janv. 2024
Dear James,Thank you for sharing your feedback with us. We're glad to hear that you found your room very nice and clean. However, we're sorry to hear that your experience with the morning coffee and food was not up to your expectations. Your feedback is valuable, and we'll certainly take it into consideration to improve in those areas. We hope to have the opportunity to welcome you back for a more enjoyable stay next time.Sincerely, Hotel Manager
4/10 Médiocre
Voyageur vérifié
27 janv. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Unhappy this time
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 28 janv. 2024
Dear Guest,We're deeply sorry to hear about your disappointing experience during your recent stay. Your feedback regarding the breakfast incident, loose outlets, and empty shampoo and conditioner bottles is concerning, and we apologize for any inconvenience or discomfort caused. This behavior is not reflective of our standards, and we will address this matter with our team to ensure it does not happen again in the future. Additionally, we will look into the issue with the outlets and ensure they are properly maintained for the convenience of our guests. We understand your hesitation in choosing to stay with us again, and we hope to have the opportunity to regain your trust on any future visits. We appreciate your feedback and hope to have the opportunity to provide you with a more satisfying experience in the future.Sincerely, Hotel Manager
8/10 Bien
Joseph
Voyage en groupe
27 janv. 2024
Les points forts : Propreté et personnel et service
Joseph
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 28 janv. 2024
Dear Joseph,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
6/10 Satisfaisant
Jeanette
15 janv. 2024
Breakfast needs improvement
Jeanette
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 16 janv. 2024
Dear Jeanette,We appreciate your feedback regarding the breakfast experience, and we apologize for the inconvenience you encountered. Your comments are valuable, and we'll address the breakfast issues to ensure improvements are made. On a positive note, we're glad you enjoyed the hot popcorn in the lobby. If there are specific details or preferences you'd like to share, please feel free to let us know. We appreciate your understanding and hope to provide a more satisfactory breakfast experience in the future. Thank you for bringing these matters to our attention.Sincerely, Hotel Manager
10/10 Excellent
Mohammad, Surrey
Voyage en famille
5 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mohammad
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 11 janv. 2024
Dear Mohammad,Thank you for the perfect rating and your positive comments about our easy access and spacious rooms. We are thrilled to hear that you had a great stay with us. We look forward to welcoming you back soon.Sincerely, Hotel Manager
6/10 Satisfaisant
Lynette
1 janv. 2024
Lynette
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 6 janv. 2024
Dear Lynette,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager
10/10 Excellent
Bobbie
Voyage en famille
30 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bobbie
Séjour de 5 nuits en décembre 2023
Réponse de Hotel Manager le 1 janv. 2024
Dear Bobbie,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager
2/10 Horrible
Maegan
25 déc. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maegan
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager le 28 déc. 2023
Dear Maegan,We're sorry to hear that you are dealing with COVID, and we hope for a swift recovery. We have taken note of your comments for further review and investigation. Please give us some time so that we can verify your claims. We apologize for any inconvenience.Sincerely, Hotel Manager
2/10 Horrible
Michelle
Voyage en famille
20 déc. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 21 déc. 2023
Dear Michelle,We sincerely apologize for the disappointment you experienced with the cleanliness of the bed and showers during your stay. This is not the standard we strive to uphold, and we understand the importance of a clean and comfortable environment for our guests. Your feedback is crucial, and we will address these issues promptly to prevent any recurrence. If your travels bring you back to the area, we hope to have the opportunity to provide you with a much-improved experience.Sincerely,Hotel Manager
10/10 Excellent
Vanessa
14 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vanessa
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 15 déc. 2023
Dear Vanessa,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager
10/10 Excellent
Cathy
12 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cathy
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 13 déc. 2023
Dear Cathy,Thank you for the perfect score and positive review! We're thrilled to hear that our motel was easy to access, provided a great stayover, and met your expectations in terms of cleanliness and comfort. We're also glad to be pet-friendly. We appreciate your feedback and hope to welcome you back in the future.Sincerely, Hotel Manager
10/10 Excellent
Eduardo
7 déc. 2023
Eduardo
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 9 déc. 2023
Dear Eduardo,It is a great delight to see 10/10-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager
2/10 Horrible
Michelle
Voyage en famille
7 déc. 2023
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 8 déc. 2023
Dear Michelle,We sincerely apologize for the disappointing experience you had during your stay. Your concerns regarding the cleanliness of the room, unpleasant odors, and discomfort caused by potential bugs are taken seriously. We regret the impact on your rest and subsequent journey. Rest assured, we will thoroughly investigate and address these issues.Sincerely, Hotel Manager
6/10 Satisfaisant
Eduardo
6 déc. 2023
Eduardo
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 8 déc. 2023
Dear Eduardo,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely, Hotel Manager
8/10 Bien
Deborah
Voyage en famille
2 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Deborah
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 5 déc. 2023
Dear Deborah,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager
6/10 Satisfaisant
Angela
Voyage d’affaires
24 nov. 2023
Les points faibles : Personnel et service
Angela
Réponse de Hotel Manager le 28 nov. 2023
Dear Angela,Thank you for your feedback and for giving us a 3 out of 5 rating. We're glad to hear that your stay was okay, and we hope to have the opportunity to make your next stay even better. Your feedback is appreciated.Sincerely, Hotel Manager
10/10 Excellent
Rosanne
19 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rosanne
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 19 nov. 2023
Dear Rosanne,Thank you for your loyalty and positive feedback! We're thrilled to hear that you've had consistent experiences during your many stays. We appreciate your trust in us and look forward to providing you with excellent service on your future visits.Sincerely, Hotel Manager
8/10 Bien
Barry
Voyage en famille
14 nov. 2023
Barry
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 15 nov. 2023
Dear Barry,Thank you for sharing your feedback. We appreciate your positive consideration of staying with us again. We apologize if the appearance or any lack of upgrades affected your experience. Your comments about the front desk staff have been noted, and we'll work on ensuring a more attentive and welcoming experience in the future. We value your input and look forward to the opportunity to host you again. Safe travels!Sincerely, Hotel Manager
2/10 Horrible
Thomas
1 nov. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Sleepless night
Thomas
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 2 nov. 2023
Dear Thomas,We apologize for the numerous issues you experienced during your stay, and we understand your frustration. It's disappointing to hear that your reservation was not honored and that you encountered various maintenance and comfort-related issues with the room. Your feedback is important, and we will use it to make improvements in our service and accommodations. We're sorry for the inconvenience you faced and hope you might reconsider staying with us in the future for a better experience.Sincerely, Hotel Manager
6/10 Satisfaisant
Lisa
Voyage en famille
31 oct. 2023
Les points forts : Personnel et service
Lisa
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 1 nov. 2023
Dear Lisa,Thank you for your feedback. We're pleased to hear that the check-in and check-out staff were super nice. We apologize for the issues you experienced with the bed and the TV stations. Your comfort is important to us, and we will address these concerns to ensure a more comfortable and enjoyable stay in the future. We appreciate your input.Sincerely, Hotel Manager
2/10 Horrible
Dorothy
Voyage en famille, Voyage avec des animaux de compagnie
21 oct. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dorothy
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 22 oct. 2023
Dear Dorothy,I'm sorry to hear about your poor customer service experience at the front desk. We take such feedback seriously, and I apologize for any inconvenience you faced. If you're willing to share more details about your experience or if you have any suggestions for improvement, please feel free to do so. Your feedback can help us make the necessary improvements to provide better service to our guests in the future. Thank you for letting us know.Sincerely, Hotel Manager
10/10 Excellent
susan, Oceanside
Voyage en famille
19 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
susan
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 20 oct. 2023
Dear Susan,Thank you for your feedback and kind words about your stay at Best Western. We're delighted to hear that the hotel met your expectations, and we look forward to serving you again in the future.Sincerely, Hotel Manager
8/10 Bien
Siarhei
17 oct. 2023
Siarhei
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 19 oct. 2023
Dear Siarhei,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
8/10 Bien
Deloris
Voyage en couple
15 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deloris
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 18 oct. 2023
Dear Deloris,Thank you for sharing your feedback and for giving the hotel a 4-star rating. It's great to hear that the rooms have been updated and that you enjoyed the breakfast. If you have any specific comments or suggestions to help further improve your experience or the breakfast, please feel free to share. Your input is valuable, and we hope to welcome you back in the future!Sincerely, Hotel Manager
10/10 Excellent
Marilou
13 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marilou
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 15 oct. 2023
Dear Marilou,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager
6/10 Satisfaisant
Jennifer, Graton
12 oct. 2023
Les points forts : Personnel et service
Jennifer
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 13 oct. 2023
Dear Jennifer,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager
10/10 Excellent
Patricia
9 oct. 2023
Les points forts : Personnel et service
Patricia
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 11 oct. 2023
Dear Patricia,Thank you for your feedback and the 5 out of 5 rating. We're glad to hear that your check-in experience was great. We apologize for the room odor; we'll work to address this issue to ensure a more comfortable stay for all guests. Your input is valuable, and we appreciate your comments. We hope to provide you with an improved experience on your next visit.Sincerely, Hotel Manager