My family and I recently stayed at the Holiday Inn Express Hotel & Suites York and wanted to share my experience.
First off, the bed was incredibly comfy, which made for a restful night's sleep. After long days with family in the area, it's always nice to return to a cozy bed. The staff at the hotel were mostly friendly, greeting us with warm smiles during check-out. However, I encountered a few employees who seemed less enthusiastic about their roles, which slightly detracted from the overall experience.
Now, on to the room. While it was somewhat clean, I did notice that it could use some deeper attention in certain areas. The design and furnishings felt a bit dated, and the overall ambiance of both the lobby and the rooms could benefit from a refresh.
One area that truly disappointed me was the breakfast. The options were mediocre at best, falling short of the expectations I usually have for a hotel in this category. I was hoping for better quality.
Lastly, the pool area left a lot to be desired. It appeared poorly maintained, which was surprising for a property of this reputation. It was a bit disappointing, as we had hoped to enjoy some relaxation time by the water. My kids love pool time when we go away.
In conclusion, while the Holiday Inn Express Hotel & Suites York offers a comfy bed and some friendly service, it has notable areas for improvement. A more thorough cleaning regimen, updated decor, a better breakfast selection, and enhanced maintenance of the pool area
