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Avis sur Oshen Holiday Apartments Yeppoon

4 out of 5
Oshen Holiday Apartments Yeppoon
33 Adelaide Street, Yeppoon, QLD

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 308 avis sur 632." "
Note des voyageurs de 8 (Bien), d’après 202 avis sur 632." "
Note des voyageurs de 6 (Satisfaisant), d’après 78 avis sur 632." "
Note des voyageurs de 4 (Médiocre), d’après 34 avis sur 632." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 632." "

9,0/10

Propreté

8,4/10

Personnel et service

8,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

4/10 Médiocre

Aaron

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very small rooms with shared vestibule and laundry with the adjacent room. Laundry is a washer and dryer in one which takes 3 hours to do one load of laundry. Hot water takes 6 minutes to arrive to the room and told “just run the tap until the water comes up” Many dust balls on ceiling above bed. Bathtub floor unstable with crack that opens with pressure. Not the friendliest of staff.
Séjour de 1 nuit en mars 2024
Réponse de Reception le 2 avr. 2024
Thank you Aaron for taking the time to post a review. We have logged your concerns with housekeeping regarding the dust balls on the ceiling and your advice regarding the bath tub with maintenance. Unfortunately the hot water system and one big system for the whole building which is why it takes longer to filter through to each apartment. Thank you again for your valuable feedback.

2/10 Horrible

Mark

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We arrived late at Oshen’s and the late check-in was flawless, went very smoothly. That night after a very long 600km drive, going to bed all you could hear was the water in the pipes right behind the bed, from people showering on the floors above, the walls must be very thin. The second night was the same, very noisy pipes, again hard to sleep. But to add to the noisy pipes, the wind was smashing our door and it sounded like people trying to beak in! Not good when you don’t know the area. Another sleepless night was enjoyed! Went to reception the next morning to notify them of the banging door issue and we were giving a piece of cardboard to wedge in the door. Next morning, shower time, as we had plans to meet people for breakfast, go to take a shower, no hot water!! Left the shower running for 25 minutes, still cold water. Rang reception and asked if there was an issue they knew about, “Just leave it running, this building is like that” Personally, we will never stay there again, I will not recommend it to anyone either. If you have a choice between the local Back Packers and Oshen’s… Book the Back Packers. I would not normally give a review this hash however the responses we got to issues were not helpful at all.
Séjour de 4 nuits en mars 2024
Réponse de Manager le 9 mars 2024
Mark - considering you chose to SMOKE on the patio (at a NON-Smoking complex) with your partner, with no consideration for others around you, despite multiple notifications and a direct request to please smoke in the designated smoking area - this seems like a bit of nonsense - 4th level room with 10mm thick cyclone rated glass door, secure and not rattling - hot water from central hot water system in working order - internal pipes through-out complex - weather (windy) ! - have a fabulous day :-) - Oshen

10/10 Excellent

Tamara

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love staying at oschen because of the very high standards
Séjour de 2 nuits en février 2024
Réponse de Lynette le 20 févr. 2024
Thank so much Tamara, we very much appreciate you taking the time to review your recent stay for our online audience. Kind regards

10/10 Excellent

michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The crew at Oshen made my stay easy and hassle free. Especially as I was arriving late. Thanks crew, will be staying here again when in town
Séjour de 2 nuits en février 2024
Réponse de Reception le 5 févr. 2024
Thank you so much Michael for your review and feedback. We are so pleased that you found it super easy to check in after hours. We look forward to your next visit. Kind regards Lynette

10/10 Excellent

Oscar

Séjour de 2 nuits en janvier 2024
Réponse de Lynette le 24 mars 2024
Thank you so much for posting a perfect review score.

10/10 Excellent

Lynne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The view of the beach and ocean
Séjour de 5 nuits en décembre 2023
Réponse de Manager le 30 déc. 2023
thank you so very much for your kind review.We THANK YOU.Oshen

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Exactly what I expected.
Séjour de 1 nuit en novembre 2023
Réponse de Lynette le 25 nov. 2023
Thank you so much John for posting a perfect review score following your stay with us, we are so thrilled you enjoyed your apartment and look forward to you staying with us again at any time in the future.

10/10 Excellent

Fiona

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great facility. Secure parking. Lovely room, great size and excellent view over the town.
Séjour de 3 nuits en novembre 2023
Réponse de Manager le 7 nov. 2023
Hello Fiona - thank you for your lovely comments - we are glad you enjoyed your stay.kindest regards Oshen

10/10 Excellent

H

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our first trip to Yeppoon
The apartment had an amazing view and was very comfortable and roomy
Séjour de 2 nuits en octobre 2023
Réponse de Reception le 2 nov. 2023
Thank you so much for taking the time to post a perfect score review, we are so glad you enjoyed your stay and appreciate your feedback.

10/10 Excellent

Eddie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice place to stay in Yeppoon
Séjour de 4 nuits en octobre 2023
Réponse de Manager le 22 oct. 2023
thank you Eddie - so glad you enjoyed the work the entire Oshen Crew put into providing quality accommodation on the Capricorn Coast.Oshen.

6/10 Satisfaisant

Ben

Les points forts : Propreté, personnel et service, confort de la chambre
Weekend away at beach
There was very limites ocean view when staying in level 0 units
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 16 oct. 2023
Hello Ben - all spa apartments have 'PARTIAL OCEAN VIEWS' as mentioned on Expedia information. we hope you enjoyed the amazingly clean apartment and complex and the view of the main beach ocean that you had from your apartment for your 2 night stay - Oshen

6/10 Satisfaisant

Wayne

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The clean up procedures like not leaving any bottles behind are ridiculous. The cleaner should do this.
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 10 oct. 2023
thanks for your review - Wayne, most guests like to assist the extremely hard working Housekeeping crew in this 62 apartment complex so we can turn around rooms super efficiently and then ensure early check-ins for the incoming guests. A small thing for you and huge time saver for the Oshen Crew. Thank you and have a wonderful day. Oshen

10/10 Excellent

Brandie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was exceptional!
Séjour de 2 nuits en août 2023
Réponse de Manager le 2 sept. 2023
thank you :-)kind regards Oshen

10/10 Excellent

Rhonda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We could not fault this property. Friendly staff, very clean, very easy parking. We would highly recommend these units for your stay in Yeppoon.
Séjour de 3 nuits en août 2023
Réponse de Manager le 9 août 2023
thank you Rhonda - very much appreciated - we love that you enjoyed your time on the Capricorn Coast.Oshen

10/10 Excellent

Riyala

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 7 août 2023
AMAZING is what our wonderful Oshen guests are .... have a sensational day - regards Oshen.

8/10 Bien

Harvey

Séjour de 1 nuit en juillet 2023
Réponse de Manager le 7 août 2023
Harvey - WOW super excited to read you enjoyed your time in Yeppoon - have a super fantastic day.regards Oshen

8/10 Bien

Wayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 7 août 2023
Hey Wayne - THANK YOU - have a fantastic day - regards Oshen.

10/10 Excellent

Ian

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Lovely apartment, great view.
Séjour de 9 nuits en juillet 2023
Réponse de Manager le 29 juil. 2023
thank you Ian - have a wonderful day :-)Oshen

10/10 Excellent

Judy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hope to stay again.
Loved our stay here, great views, staff friendly and informative, unit clean and comfortable, central to so many sights, tours and eateries. Yes the walk up the hill is steep but it is short so just take your time.
Séjour de 7 nuits en juillet 2023
Réponse de Manager le 15 juil. 2023
Judy - the entire Oshen Crew THANK YOU sincerely for your kind words - we all LOVE to see happy smiling faces around the complex - enjoying their Yeppoon Experience.

10/10 Excellent

Stefan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sehr gut eingerichtet, sehr freundliches Personal
Séjour de 1 nuit en mai 2023
Réponse de Manager le 24 mai 2023
Thank you and safe travels in Australia.kind regards Oshen

8/10 Bien

Kirk

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Walkable nice views
Séjour de 1 nuit en mai 2023
Réponse de Manager le 22 mai 2023
Kirk - thank you for your review. Oshen is proud to provide amazing, quality product for Guests to enjoy. kind regards Oshen

6/10 Satisfaisant

Rhondda

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en avril 2023
Réponse de Manager le 23 mai 2023
Oshen

8/10 Bien

Claire Maree

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Scenic location and generous room size.
Séjour de 2 nuits en avril 2023
Réponse de Manager le 2 mai 2023
Thank you for the review and we so excited that you loved the scenic view from our apartments.Oshen

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great beaches and views from balcony, secure parking. Great amenities and staff.
Séjour de 1 nuit en avril 2023
Réponse de Manager le 24 avr. 2023
ANDREW - Thank You for your review - our entire team work hard to create a wonderful Guest Experience :-) - regards Oshen.

6/10 Satisfaisant

Robert

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The position of the property was really good , but the little balcony and aircon making water noise all through the night thought waterfall in room
Séjour de 2 nuits en avril 2023
Réponse de Manager le 24 avr. 2023
hello Robert - building faults / balconies, difficult to fix post construction on an 8 year old building - however we are happy to assist you at any time please mentioned it when in-house. Oshen has many other room types (larger apartments and balconies) to choose from at various tariffs - have an amazing day.

10/10 Excellent

Lynette

Séjour de 2 nuits en avril 2023
Réponse de Manager le 15 avr. 2023
thank you Lynette - we LOVE that you LOVED your stay ... Oshen

8/10 Bien

Elaine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The apartment had a beautiful view of the ocean and the room was clean.
Séjour de 1 nuit en mars 2023
Réponse de Manager le 30 mars 2023
thank you so very much.Oshen

8/10 Bien

Kristy

Voyage en couple
Les points forts : Propreté et personnel et service
For people with mobility issues the property shower/ spa is poorly designed. There is an exercise step to get into the shower which is still a big step for anyone. The bed was comfortable and the room was clean. This was one of the most expensive rooms in Yeppoon at the time and our view wasn’t great on the first floor. If you are wanting bang for your buck i would go the more expensive rooms to guarantee a really good view.
Séjour de 2 nuits en mars 2023
Réponse de Manager le 14 mars 2023
Hello Kristy - thank you for your review and we hope you enjoyed your stay. Oshen has many different room type options including apartments with a walk in shower and also a Disability Apartment for any one requiring this room type. We also have ocean front apartments with amazing views. Best to check all options on our Oshen web page prior to booking. thank you - Oshen

10/10 Excellent

Cheryl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2023
Réponse de Manager le 27 janv. 2023
Thank YOU we love that you LOVED your Oshen and Yeppoon experience - with grateful thanks Oshen

10/10 Excellent

Andy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A beautiful place with wonderful views from the room and balcony, super quiet and relaxing. We stayed 4 nights in a 1 bedroom spa apartment. Staff are excellent and very welcoming but also leave you alone to enjoy your stay. We would stay there again without a doubt!
Réponse de Mands le 13 janv. 2023
Hi Andy, thank you for your lovely review and we are so happy you enjoyed your stay at Oshen Apartments and the beautiful Capricorn Coast. Our staff are here to provide you with as much help and knowledge on our little town as you need and we really enjoy hearing you have had a great time. We look forward to welcoming you back any time you travel to Yeppoon in the near future. :)

10/10 Excellent

Kim

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a beautiful property. I was desperate for coffee though and it would’ve been good to have even some freeze dried coffee in the room. That was the only thing missing and it’s a given in all other places of this standard.
Réponse de Manager le 22 déc. 2022
Thankyou Kim, we are happy you enjoyed our beautiful property. There is coffee provided in the rooms and we do have a self serve coffee machine available to all guests on level one in the coffee terrace. We look forward to having you stay with us in the future. Oshen Holiday Apartments

10/10 Excellent

Robert

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Easy access to everything and property was in very good condition with excellent ocean view and close to shops and beach.
Séjour de 2 nuits en novembre 2022
Réponse de manager le 25 nov. 2022
THANK YOU Robert - so glad you enjoyed your Central Queensland experience - regards Oshen

10/10 Excellent

Belinda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful apartment with an awesome view. I’d only warn people with mobility issues that access to the shower in bath would be almost impossible here
Séjour de 2 nuits en novembre 2022
Réponse de manager le 24 nov. 2022
Hello Belinda - thank you for your review - glad you enjoyed your stay here at Oshen. Oshen has many different room type options - also a Disability Apartment for any one requiring this room type. Best to check all options on our web page.thank you - Oshen

10/10 Excellent

Todd

Séjour de 1 nuit en octobre 2022

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
Love, love, love this accommodation Everything you need for a pleasant stay Highly recommend View lovely Whole complex very well run Immaculate Staff helpful and approachable
Séjour de 2 nuits en octobre 2022
Réponse de manager le 15 oct. 2022
thank you Mary - we loved sharing this amazing place with you - and grateful thanks for your beautiful and kind words. Oshen

10/10 Excellent

Janelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean friendly great views
Séjour de 1 nuit en octobre 2022
Réponse de manager le 15 oct. 2022
Thank you Janelle - we are super excited to know you enjoyed your time here at Oshen and Yeppoon.Oshen

10/10 Excellent

Warwick

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great view. Well furnished and comfortable. I'm sure the walk up the hill was good for us
Séjour de 2 nuits en octobre 2022
Réponse de manager le 8 oct. 2022
Hello Warwick - glad you enjoyed your stay - we hope you enjoy the complimentary Pineapple from Oshen (to celebrate the PineFest weekend) thank you for choosing to be an Oshen Guest. Oshen

10/10 Excellent

Judy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay
Gorgeous apartment. Beautiful views. Spotlessly clean with everything you could need. Secure basement parking that can fit large 4WD. No noise = super relaxing. Highly recommend 👌
Séjour de 2 nuits en septembre 2022
Réponse de manager le 29 sept. 2022
JUDY - fantastic and thank you - we love that you LOVED your Oshen Yeppoon experience.Oshen

10/10 Excellent

Barb

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location just slightly up the hill from the main tourist strip. We just had the studio apartment which was basic but had everything we needed for a short stopover. Pool was great.
Séjour de 2 nuits en septembre 2022
Réponse de manager le 19 sept. 2022
BARB - thank you so very much - glad you enjoyed your brief stay here on the Beautiful Capricorn Coast.

10/10 Excellent

Cheryl

Voyage en couple
Les points forts : Propreté et personnel et service
We’ll appointed. Modern and clean. One bed apartment fantastic setup. Managers super friendly and helpful. We loved it.
Séjour de 2 nuits en septembre 2022
Réponse de manager le 12 sept. 2022
Hello Cheryl - super excited to know you loved your Oshen Experience and Yeppoon town.kind regards Oshen

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yeppoon stay
We were greeted by friendly helpful ladies and upgraded and room to get a view and balcony. Lovely and clean and comfy bed too. Can recommend.
Séjour de 1 nuit en août 2022
Réponse de manager le 15 août 2022
thank you : - Oshen

6/10 Satisfaisant

Rebecca

Les points forts : Personnel et service
Séjour de 2 nuits en juin 2022

8/10 Bien

Mark

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay, very clean and great people working in the office!
Séjour de 23 nuits en mai 2022
Réponse de manager le 26 juin 2022
Mark - we are thrilled to know you enjoyed our hospitality, the complex and Yeppoon town. Oshen

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great room and view within easy walking distance of the town.
Séjour de 2 nuits en juin 2022
Réponse de manager le 13 juin 2022
Thank you Michael, we hope you enjoy Yeppoon, Gate way to the Southern Great Barrier Reef. Oshen

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A really well equipped apartment. Probably one with the least attractive view but there was still an ocean view from the balcony. Yeppoon is a charming town and Oshen Apartments are well located for a stroll so long as you don’t mind a short climb up a well lit street. It is the hill that makes the views from the apartments so spectacular.
Séjour de 1 nuit en juin 2022
Réponse de manager le 10 juin 2022
Hello Paul, Thank-you so much for your feedback. We are so happy that your stay was so enjoyable ... Looking forward to seeing you here again soon. Kind Regards Oshen Team

10/10 Excellent

Gina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly, helpful staff. Plenty of dining options close by. Quiet. Amazing views.
Séjour de 2 nuits en mai 2022
Réponse de manager le 10 juin 2022
Hello Gina, Thank-you so much for your feedback. We are so happy that your stay was so enjoyable ... Looking forward to seeing you here again soon. Kind Regards Oshen Team

8/10 Bien

Craig

Séjour de 1 nuit en avril 2022
Réponse de manager le 11 mai 2022
Thank you Craig for taking the time to rate Oshen Yeppoon, we hope to see you next time you can make it back this way.

10/10 Excellent

Trent

Séjour de 1 nuit en avril 2022

8/10 Bien

Neill

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Excellent position,very nice apartment !
Séjour de 3 nuits en mars 2022
Réponse de manager le 31 mars 2022
thank you so very much :-) Oshen

8/10 Bien

Diane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed stay position great👍
Séjour de 1 nuit en décembre 2021
Réponse de manager le 12 déc. 2021
Dianne - FANTASTIC and thank you for choosing to be an Oshen Guest. Merry Christmas - Oshen