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Avis sur The Manor Hotel by Greene King Inns

4 out of 5
The Manor Hotel by Greene King Inns
26 Hendford, Yeovil, England

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 117 avis sur 401." "
Note des voyageurs de 8 (Bien), d’après 149 avis sur 401." "
Note des voyageurs de 6 (Satisfaisant), d’après 71 avis sur 401." "
Note des voyageurs de 4 (Médiocre), d’après 43 avis sur 401." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 401." "

7,8/10

Propreté

8,2/10

Personnel et service

7,2/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

4/10 Médiocre

Voyageur vérifié

Séjour de 1 nuit en septembre 2019

10/10 Excellent

Donna

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Polite staff, good service and knowledgeable of the area. Property could do with some general attention, as it looks tired. Food in the restaurant was excellent. Breakfast was also very good, with a good selection. Would definitely recommend to others
Séjour de 2 nuits en mai 2024

10/10 Excellent

Jacqui

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet and peacefil, especially for a town centre location. Staff polite and informative. Could do with a little attention to facilities, as shower over bath didn't work. But overall a very pleasant experience, will be booking again.
Séjour de 3 nuits en mai 2024

8/10 Bien

peter

Les points forts : Propreté, personnel et service, équipements
Better room than previous visit. Staff helpful. Food good. Pretty good value I wd say!
Séjour de 3 nuits en mai 2024

2/10 Horrible

Mike

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
This hotel room is by far the worst hotel room that I have ever stayed in.
Séjour de 4 nuits en mars 2024

6/10 Satisfaisant

Lee

Voyage en famille
Les points forts : Personnel et service
Rooms tired and need of maintenance and updating, floor and doors very noisy. Bar area and all staff very friendly
Séjour de 2 nuits en mars 2024

8/10 Bien

richard

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2024

4/10 Médiocre

Jonathan

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Disappointing weekend stay
Unfortunately not a place I’ll be returning to. Main issue was noise from other rooms through the very thin walls and ceiling. Had to resort to contacting receptionist near midnight on the evening of arrival to ask if they could do anything about the boisterous group in an adjoining room. Only after 2 visits did they disperse and could get some sleep. Woken both mornings to the sounds of the people in the room above and the man next door having a bath. Unfortunately the room cleanliness could be improved, with mould on the bathroom tiles, and on the window frames and net curtains, possibly a side effect of the central heating not working, and so having to use the supplied electric heater to warm the very cold room on arrival and throughout the stay. Whilst not the most expensive stay, would have hoped for more, for £86 a night.
Séjour de 2 nuits en février 2024

4/10 Médiocre

Timothy

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not for us
Hotel needs a lot of updating. Room dusty and not clean and draft from window. Dirt in bath and water came out of the tap yellow! Receptionist was helpful though, and issued us with a refund. Could be ok if decor and cleanliness standards worked on, just wasn’t what we are used to.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Can recommend the breakfast
We have stayed here on a couple of occasions and everytime the staff are always polite and happy to help. Breakfast was good although it would have been nice to have proper coffee and not instant. Unfortunately the decor is now looking dated and the paintwork very tired in places.
Séjour de 1 nuit en février 2024

10/10 Excellent

Piers

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Angharad

Les points forts : Personnel et service
Overnight weekend stay
Rooms are very dated, but the building is old. Bathroom not the cleanest- shower head black with mould. Staff however were really friendly and welcoming and the breakfast was superb!
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Ross

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Nancy

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Don’t stay here
Rooms dirty. Damp coming through walls. Wallpaper coming off. No thermostats on radiator so couldn’t put heating on. Ripped curtains. Black mould on walls. Food in restaurant microwaved and not cooked fresh. The hotel is nothing like it is represented in photos
Ripped curtains
Black mould on curtains
Séjour de 1 nuit en janvier 2024

8/10 Bien

Dipak

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024

2/10 Horrible

Lisa

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

narsi

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good breakfast and bar. Friendly and helpful staff
Séjour de 1 nuit en novembre 2023

8/10 Bien

Mike

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Phill

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Heads up next time please
After I'd paid and checked in I was told there was a wedding on but told not to worry as it was probably not a noisy one. There was no warning of this prior to me booking or arriving. My room was so noisy, even the floor was vibrating from the loud music which was playing till around 11:15. Wouldn't normally mind but I was staying for business and had to be up at 4:30am for work. Needless to say, I didn't get much sleep! Had I known about all of this beforehand I would've stayed somewhere else. A pleasant enough place to stay although 2 beds put together is not 1 bed! Very comfortable though. I would stay again but a heads up about any functions would be nice prior to confirming my booking.
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Emily

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The staff were helpful, however the room was not in great condition. The moment I walked in to room 42 a really strong smell of damp hit me. On closer inspection there was thick mould up the sides of the windows and even all over the net curtain. This really needs sorting before charging customers to stay in that room again. There was also no running cold water to drink (just hot water came out) so we had to buy bottled drinking water elsewhere for our stay. I had to clean the kettle when I arrived as the inside was dirty with floating brown pieces. This wasn’t limescale as it didn’t have any in the kettle, just dirt.
Séjour de 2 nuits en octobre 2023

8/10 Bien

Barbara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en octobre 2023

8/10 Bien

Barbara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Solo visit
Very good visit. Friendly receptionist. Bar staff were very lovely.
Séjour de 2 nuits en octobre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Friendly staff, hotel needs updating
Friendly and very helpful staff, good breakfast and evening meal. Interior and exterior need some updating. There were stains on the sofa bed, a crack on one of the windows and slabs of wood were used to keep the windows open
Séjour de 2 nuits en octobre 2023

8/10 Bien

Paul, Golcar

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Stacie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice reception and the breakfast was delicious. Warm room. Thanks.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
We were there for a wedding, great venue
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

Arthur

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The property was in a good location and the staff were brilliant. However the property was old and in need of a good refurbish. Downstairs was ok but the room I was in could do with a total refurbish.
Séjour de 2 nuits en octobre 2023

2/10 Horrible

Girma

Séjour de 1 nuit en octobre 2023

8/10 Bien

Peter

Voyage en couple
Very helpful and friendly staff
Séjour de 1 nuit en septembre 2023

8/10 Bien

Anthony

Séjour de 1 nuit en septembre 2023

2/10 Horrible

Gill

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terribly tired hotel in need of a makeover.
This hotel is terrible. It was terrible 5yrs ago and i'm afraid to say nothing has changed, it is in desperate need of having some money spent on it, the rooms are very tired and old and the outside of the building matches. No AC in rooms and only a small fan was available for what turned out to be the hottest day/night of the year. Reception staff are really not interested if you complain about anything and everything seems too much like hard work for them to sort out. Our daughter was using the hotel as a wedding venue and on the morning of the wedding she was told that she had to check out because they'd forgotten to book her in for 2 nights, luckily disaster was averted but only with thanks to her sister who surrendered her booking for someone else. Complete shambles all round, Don't waste your money staying here.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Sean

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Karen

Séjour de 1 nuit en septembre 2023

8/10 Bien

Derek

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Pleasant stay
Pleasant stay, though in the heat (hottest day of the year) some air-conditioning in the room would have been welcome.
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Gorajala

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not good hotel to recommend
Not very clean both inside and outside Reception staff are not pleasant Food was average
Séjour de 2 nuits en août 2023

2/10 Horrible

rao

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023

8/10 Bien

MICHAEL

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Mike
The room needed some TLC but was adequate. Food and bar excellent as was breakfast.
Séjour de 2 nuits en août 2023

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good breakfast.
Séjour de 8 nuits en août 2023

10/10 Excellent

Shelly

Voyage en famille
Les points forts : Équipements
Service was excellent and food was delicious
Séjour de 1 nuit en août 2023

10/10 Excellent

Miles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thank you to Georgie for being able to dry my race suit! Wishing you all the best
Séjour de 1 nuit en juillet 2023

8/10 Bien

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023

8/10 Bien

Charlotte

Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

rob

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Sarah

Séjour de 1 nuit en juin 2023

10/10 Excellent

Pamela Anne

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
good location nice staff good breakfast
Séjour de 1 nuit en juin 2023

10/10 Excellent

A

Séjour de 1 nuit en mai 2023

8/10 Bien

Gavin

Voyage en couple
Les points forts : Propreté et personnel et service
Slightly tied in appearance, staff very friendly and helpful. Would stay again
Séjour de 1 nuit en juin 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Bath room ceiling was dripping water when somebody has a shower or bath above other wise all well
Séjour de 1 nuit en mai 2023

4/10 Médiocre

Sean

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tired and past it’s sell by date.
I last stayed here 35 years ago and I don’t believe the building has seen any paint or refurbishment in between. The repairs are at best shoddy, there is no lift. The staff at breakfast a happy flirting with male guest and breakfast is for the most part a DIY exercise. Never again.
Séjour de 2 nuits en mai 2023