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Avis sur Holiday Inn Resort Ho Tram Beach, an IHG Hotel

5 out of 5
Holiday Inn Resort Ho Tram Beach, an IHG Hotel
The Grand Ho Tram Strip, Phuoc Thuan, Ba Ria, Xuyen Moc

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 51 avis sur 60." "
Note des voyageurs de 8 (Bien), d’après 4 avis sur 60." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 60." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 60." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 60." "

9,8/10

Propreté

9,6/10

Personnel et service

9,8/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Bastian Jean Henri

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is perfect. A lot of coffee shops, restaurants. The shuttle bus is free from Ho chi minh to hotel.
Séjour de 2 nuits en septembre 2023
Réponse de Ngan Le - Quality Assurance Manager le 20 oct. 2023
Dear Bastian Jean Henri,It is pleased to see you had amazing stay with us and thank you for taking your precious time to share your positive feedback at Holiday Inn Resort Ho Tram Beach. Your positive feedback will definitely encourage us to continuously deliver the best service to our guests. Once again, thank you for choosing Holiday Inn Resort Ho Tram Beach and we look forward to welcoming you and your family back one day soon. Sincerely, Ngan Le Quality Assurance Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Chambre Proprement, service excellent, environnement sympathique , les séjours en famille agréablement
Séjour de 1 nuit en avril 2023
Réponse de Ngan Le - Quality Assurance Manager le 20 oct. 2023
Dear Anonymous,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you had a great time here with us. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager

10/10 Excellent

Rehan

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have been to the grand several times, but this was perfect. Everything was at the highest level and the staff were amazing. 5th time visiting and the best so far. Thanks you
Séjour de 2 nuits en mai 2024

10/10 Excellent

Toni

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service and best place for relaxation
Séjour de 4 nuits en mai 2024

10/10 Excellent

KANA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Minghui

Séjour de 3 nuits en février 2024

10/10 Excellent

Phu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

10/10 Excellent

Younghwan

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Eugene

Séjour de 3 nuits en décembre 2023

10/10 Excellent

terunobu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Seung Woo

Séjour de 2 nuits en décembre 2023

10/10 Excellent

YONGJEONG

Séjour de 1 nuit en décembre 2023

10/10 Excellent

yeonsil

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
놀거리도 많고 좋았습니다
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Airi

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful and hygiene! It was a bit difficult to adjust temperature of the water from shower. (Quite hot because we have infant) other than that it was more than wonderful stay:) thank you
Séjour de 1 nuit en octobre 2023
Réponse de Ngan Le Quality Assurance Manager le 20 oct. 2023
Dear Airi,Thank you for taking your precious time to provide the feedback about your experience at Holiday Inn Resort Ho Tram Beach. We appreciate your comments regarding hot water condition and apologize for the inconvenience caused to you. Your concern will be look deeply by the hotel management for better improvement in the nearest future.Once again, thank you for choosing Holiday Inn Resort Ho Tram Beach and we look forward to welcoming you and your family back one day soon.Warmest Regards, Ngan Le Quality Assurance Manager

10/10 Excellent

Timothy

Amazing property. Amazing food and excellent customer service. The staff was amazing. Highly recommend staying here Beach is spotless and the pools are beyond clean and refreshing
Séjour de 1 nuit en septembre 2023
Réponse de Ngan Le - Quality Assurance Manager le 20 oct. 2023
Dear Timothy,Thank you so much for taking your precious time to share with us your experience at Holiday Inn Resort Ho Tram Beach. We are so delighted to know you have enjoyed your stay and much appreciate your positive feedback regarding the facilities, food and services. They are definitely encouraging us to continuously deliver the best service to our guests. Once again, thank you for choosing Holiday Inn Resort Ho Tram Beach and we look forward to welcoming you and your family back one day soon. Sincerely, Ngan Le Quality Assurance Manager

10/10 Excellent

Kentaro

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hope to come again.
Séjour de 1 nuit en septembre 2023
Réponse de Ngan Le - Quality Assurance Manager le 20 oct. 2023
Dear Kentaro,It is pleased to see you had amazing stay with us and thank you for taking your precious time to share your positive feedback at Holiday Inn Resort Ho Tram Beach. Your positive feedback will definitely encourage us to continuously deliver the best service to our guests. Once again, thank you for choosing Holiday Inn Resort Ho Tram Beach and we look forward to welcoming you and your family back one day soon. Sincerely, Ngan Le Quality Assurance Manager

6/10 Satisfaisant

kyungsu

Séjour de 2 nuits en septembre 2023
Réponse de Ngan Le - Quality Assurance Manager le 24 oct. 2023
Dear Kyungsu,Thank you for taking your precious time to rate about your stay at Holiday Inn Resort Ho Tram Beach. I would like to start by apologizing to you for not meeting your expectations at some points which we should have been noticed. We strive to make each stay as pleasant and comfortable as possible. Therefore, we hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Ngan Le Quality Assurance Manager

10/10 Excellent

Anna

Séjour de 2 nuits en août 2023
Réponse de Ngan Le - Quality Assurance Manager le 20 oct. 2023
Dear Anna,Thank you for taking the time to provide feedback about your recent stay at Holiday Inn Resort Ho Tram Beach. We are very pleased to receive your positive feedback for the experience at our Resort. We hope you and your family had a relaxing and satisfying stay here. Once again, thank you for choosing Holiday Inn Resort Ho Tram Beach and we look forward to welcoming you and your family back in the near future. All the best, Ngan Le Quality Assurance Manager

10/10 Excellent

JUN

Séjour de 1 nuit en juillet 2023
Réponse de Ngan Le - Quality Assurance Manager le 20 oct. 2023
Dear JUN,Thank you for taking the time to rate your stay at Holiday Inn Resort Ho Tram Beach. We are very pleased to receive your positive feedback for the experience at our Resort. We hope you and your family had a relaxing and satisfying stay here. Once again, thank you for choosing Holiday Inn Resort Ho Tram Beach and we look forward to welcoming you and your family back in the near future. All the best, Ngan Le Quality Assurance Manager

10/10 Excellent

Vivian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mkt bra ställe. Topp hotell
Nytt, fräsch, fin utsikt, god mat, mkt bra service. Sängen lite hård. Annars allting var perfekt
Séjour de 2 nuits en juillet 2023
Réponse de Ngan Le - Quality Assurance Manager le 20 oct. 2023
Dear Vivian,Thank you so much for taking your precious time to share with us your experience at Holiday Inn Resort Ho Tram Beach. We are so delighted to know you have enjoyed your stay and much appreciate your positive feedback regarding facilities, food and services. Always proud to hear that.On the other notes, please accept our apology for the bed which was not as your expectation. We definitely take note for better improvement. Once again, thank you for choosing Holiday Inn Resort Ho Tram Beach and we look forward to welcoming you and your family back one day soon. Sincerely, Ngan Le Quality Assurance Manager

10/10 Excellent

kyung sun

Séjour de 2 nuits en juillet 2023
Réponse de Ngan Le - Quality Assurance Manager le 20 oct. 2023
Dear Kyung sun,Thank you for taking your precious time to rate your stay at Holiday Inn Resort Ho Tram Beach! We are delighted to know that you had a relaxing time here. Your positive rating will definitely encourage us to continuously deliver the best service to our guests. Once again, thank you for staying with us and we look forward to welcoming you back soon. Sincerely, Ngan Le Quality Assurance Manager

2/10 Horrible

jungsu

Séjour de 2 nuits en juin 2023

8/10 Bien

TAIHYUN

Séjour de 1 nuit en juin 2023
Réponse de Ngan Le - Quality Assurance Manager le 20 oct. 2023
Dear TAIHYUN,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here with us.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager

10/10 Excellent

Eric, Lincoln

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fantastic experience
Séjour de 7 nuits en mai 2023
Réponse de Ngan Le - Quality Assurance Manager le 20 oct. 2023
Dear Eric,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager

10/10 Excellent

Phu

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love this 5 star resort. Staff are friendly and attentive. Will come back.
Séjour de 1 nuit en mai 2023
Réponse de Ngan Le - Quality Assurance Manager le 20 oct. 2023
Dear Phu,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here. Your positive feedback will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager

10/10 Excellent

hyungdo

Séjour de 3 nuits en avril 2023
Réponse de Ngan Le - Quality Assurance Manager le 20 oct. 2023
Dear Hyungdo,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager

10/10 Excellent

HUY

Séjour de 2 nuits en mars 2023
Réponse de Ngan Le - Quality Assurance Manager le 20 oct. 2023
Dear Huy,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager

10/10 Excellent

Chung

Séjour de 1 nuit en mars 2023
Réponse de Ngan Le - Quality Assurance Manager le 20 oct. 2023
Dear Chung,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager

10/10 Excellent

Mark

Séjour de 1 nuit en février 2023
Réponse de Ngan Le - Quality Assurance Manager le 20 oct. 2023
Dear Mark,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager

10/10 Excellent

Morten A

Séjour de 4 nuits en février 2023
Réponse de Ngan Le - Quality Assurance Manager le 20 oct. 2023
Dear Morten A,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager

10/10 Excellent

Hanh

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My mother and I had a wonderful time at Holiday Inn Ho Tram beach. Staffs are very polite, friendly, and professional. Food is delicious! I would recommend this resort to anyone!
Séjour de 2 nuits en février 2023
Réponse de Ngan Le - Quality Assurance Manager le 20 oct. 2023
Dear Hanh,It is pleased to see you and your mom had amazing stay with us and thank you for taking your precious time to share your feedback at Holiday Inn Resort Ho Tram Beach. Your positive feedback will definitely encourage us to continuously deliver the best service to our guests. Once again, thank you for choosing Holiday Inn Resort Ho Tram Beach and we look forward to welcoming you and your family back one day soon. Sincerely, Ngan Le Quality Assurance Manager

10/10 Excellent

Hoang

Séjour de 1 nuit en janvier 2023
Réponse de Ngan Le - Quality Assurance Manager le 20 oct. 2023
Dear Hoang,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager

10/10 Excellent

JINSEON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2023
Réponse de Ngan Le - Quality Assurance Manager le 20 oct. 2023
Dear JINSEON,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort. We are delighted to know that you and your family had a great time here. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely, Ngan Le Quality Assurance Manager

10/10 Excellent

Pushkar

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

takeshi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ホテル内はとても良かった
Réponse de Ngoc Vu - Quality Assurance Manager le 1 janv. 2023
Dear Mr./Ms. Takeshi,Greetings from Holiday Inn Resort Ho Tram Beach!Thank you for taking the time to write us a review about your stay at Holiday Inn.We are delighted to know that you had a relaxing time here.Your positive feedback will definitely encourage us to continuously deliver the best service to our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely,Ngoc Vu - Quality Assurance Manager

10/10 Excellent

Huyen

Séjour de 1 nuit en décembre 2022

10/10 Excellent

Thu

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing!
Love everything about this hotel. Friendly staff, impeccable services and beautiful resort. Came here 10 days ago, love it so much and here again for a few more days. Love everyone at the breakfast buffet and look forward to the best breakfast buffet ever and see everyone happy smiling faces. Will definitely comeback every time I am in Vietnam. Thank you for making my stay do special and memorable.
Séjour de 2 nuits en novembre 2022
Réponse de Ngoc Vu - Quality Assurance Manager le 2 déc. 2022
Dear Thu,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort.We are delighted to know that you and your family had a great time here. Your compliments for the resort facilities, staff performance and food quality will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.All the best,Ngoc Vu - Quality Assurance Manager

10/10 Excellent

Thu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
What a beautiful resort! Grea immen
Séjour de 2 nuits en novembre 2022

10/10 Excellent

Dohun

Séjour de 3 nuits en novembre 2022
Réponse de Ngoc Vu - Quality Assurance Manager le 2 déc. 2022
Dear Dohun,Warmest greetings from Holiday Inn Resort Beach.Thank you for taking the time to review your stay at Holiday Inn Resort.We are delighted to know that you and your family had a great time here. Your kind rating will definitely encourage us to continuously deliver the best experience for our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.All the best,Ngoc Vu - Quality Assurance Manager

10/10 Excellent

sujung

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The swimming pool is spacious. It's so nice for kids to play. The room is big. But the mattress on the bunk bed is too hard. The restaurant menu is not diverse.
Séjour de 2 nuits en octobre 2022

4/10 Médiocre

Se hee

Séjour de 1 nuit en octobre 2022

10/10 Excellent

YIN-CHEN

Séjour de 2 nuits en octobre 2022
Réponse de Ngoc Vu - Quality Assurance Manager le 20 oct. 2022
Dear Yin-Chen,Greetings from Holiday Inn Resort Ho Tram Beach!Thank you for taking the time to write us a review about your stay at Holiday Inn.We are delighted to know that you had a relaxing time here.Your positive feedback will definitely encourage us to continuously deliver the best service to our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely,Ngoc Vu - Quality Assurance Manager

8/10 Bien

Lien, SEATTLE

Séjour de 1 nuit en septembre 2022

10/10 Excellent

Goran

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en septembre 2022
Réponse de Ngoc Vu - Quality Assurance Manager le 20 oct. 2022
Dear Goran,Greetings from Holiday Inn Resort Ho Tram Beach!Thank you for taking the time to write us a review about your stay at Holiday Inn.We are delighted to know that you had a relaxing time here.Your positive feedback will definitely encourage us to continuously deliver the best service to our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely,Ngoc Vu - Quality Assurance Manager

6/10 Satisfaisant

Larry, Eagan

Voyage en famille, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This property was very nice. The staff was nice as well. I believe it was listed as 5 stars. Although i need to mention some flaws. We stay in the 2 bedroom sweet, and it lacked the cleanliness of a 5 star Hotel.. i got stuck in one of the two bathrooms for 20 minutes. And the last problem.. The door to the privae toilet beeded repair as the seal was coming off.. These simple expectations were not met. The room, food, and drinks are very expensive. To be expected in a 5 star hotel. No excuse for those little i mentioned to be a part of my experience there.. Thanks
Séjour de 1 nuit en septembre 2022
Réponse de Ngoc Vu - Quality Assurance Manager le 14 sept. 2022
Dear Larry,Greetings from Holiday Inn Resort Ho Tram Beach!Thank you for taking the time to write us a review about your stay at Holiday Inn.We hope you and your family had a relaxing time here.We also would like to express our sincere apology for not meeting your expectation in terms of room facilities and cleanliness, which we will definitely take it seriously to improve our service in the future.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely,Ngoc Vu - Quality Assurance Manager

10/10 Excellent

Tran

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a great stay with my family. The hotel is newly built with fantastic design, Kid theme rooms are very amazed and the kid enjoy a lot during the stay. There are a lot of activities within the resort: cinema, live music, kid play ground, kid pools that not only my kids, but all of family members enjoyed and definitely would be my first choice when I come back to Ho Tram
Séjour de 2 nuits en juillet 2022
Réponse de Ngoc Vu - Quality Assurance Manager le 20 août 2022
Dear Tran,Greetings from Holiday Inn Resort Ho Tram Beach!Thank you for taking the time to write us a review about your stay at Holiday Inn.We are delighted to know that you and your family had a relaxing time here.Your positive feedback resort facilities will definitely encourage us to continuously deliver the best service to our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Sincerely,Ngoc Vu - Quality Assurance Manager

10/10 Excellent

Thanh Sang

Séjour de 1 nuit en août 2022

10/10 Excellent

VINCENT

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It would be nice to add more staffs to help out to upload and unload bags.
Séjour de 1 nuit en juin 2022
Réponse de Ngoc Vu - Quality Assurance Manager le 2 juil. 2022
Dear Vincent, Greetings from Holiday Inn Resort Ho Tram Beach! Thank you for taking the time to write us a review about your stay with us. We hope you and your family had a great time here. We also appreciate your feedback for the bell service, which we will take it seriously to improve our service in the future. Once again, thank you for staying with us and we look forward to welcoming you back soon. Sincerely, Ngoc Vu - Quality Assurance Manager

10/10 Excellent

WAI SHUN

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
非常好的服務，帶給我不一樣的體驗
Séjour de 2 nuits en juin 2022
Réponse de Ngoc Vu - Quality Assurance Manager le 23 juin 2022
Dear Wai Shun, Greetings from Holiday Inn Resort Ho Tram Beach! Thank you for taking the time to write us a review about your stay with us. We are delighted to know that you had a relaxing time here. Your positive feedback for our service will definitely encourage us to continuously deliver the best experience to our guests. Once again, thank you for staying with us and we look forward to welcoming you back soon. Sincerely, Ngoc Vu - Quality Assurance Manage