Suite Studio, 1 très grand lit, non-fumeurs, baignoire à jets | Rideaux occultants, chambres insonorisées, fer et planche à repasser
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Avis sur Norwood Inn and Suites Worthington

2 out of 5
Norwood Inn and Suites Worthington
2015 N Humiston Ave, Worthington, MN

Avis

5,4
Note des voyageurs de 10 (Excellent), d’après 45 avis sur 520." "
Note des voyageurs de 8 (Bien), d’après 117 avis sur 520." "
Note des voyageurs de 6 (Satisfaisant), d’après 119 avis sur 520." "
Note des voyageurs de 4 (Médiocre), d’après 101 avis sur 520." "
Note des voyageurs de 2 (Horrible), d’après 138 avis sur 520." "

5,6/10

Propreté

6,6/10

Personnel et service

4,8/10

Équipements

5,0/10

Infrastructures et conditions de l’hébergement

5,2/10

Écoresponsabilité

Avis

2/10 Horrible

STEPHANE

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Hotel vetuste, draps taches, salle de bain hs
Séjour de 1 nuit en août 2023
Réponse de Lia le 16 août 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

6/10 Satisfaisant

Huu Binh An

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Na
Séjour de 1 nuit en août 2022

4/10 Médiocre

Marie-Pier

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Expérience très ordinaire.
Je me suis arrêtée après une longue journée sur la route. J'ai choisi cet hôtel en raison des photos, du petit déjeuner inclus et de son emplacement. J'ai été déçue par le petit déjeuner (tout était vide, il ne restait que quelques beagles) et les photos. Ma chambre avait une mauvaise odeur. Pour ce qui est de la piscine, le toit coulait de partout. C'était pas exceptionnel.
Séjour de 1 nuit en mai 2019

2/10 Horrible

chrys, suisse

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel vieillissant...
Hotels.com devrait certainement aller sur place et voir cet hôtel, il est lugubre,la réception pas très sympa... cet hôtel tombe en ruine... l'état de la piscine et du sauna font peur ... pas envie d'aller s'y baigner.. après pour le prix.. on ne peut pas demander la lune.

8/10 Bien

Gravel Josée

Les points forts : Personnel et service et confort de la chambre
bien situé, avec tout les accès tout prêt
Même si la bâtisse est asser vieille, la place est bien entretenue et propre, les mets du resto sont délicieux, personnelle très courtoie et serviable, je recommande.

4/10 Médiocre

Michael

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This hotel has seen better times.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Connor

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
With in 3 minutes of being in my room I stepped in a glue board that had a dead mouse in it. The entire building faintly reeks of smoke.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Mary Jane

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Staff great, friendly and brought an extra blanket to room. Bed comfortable, appliances worked. There was only coffee at 7 for "continental breakfast," no coffee cups in the room for the coffee maker, NO WATER AVAILABLE IN THE TUB/SHOWER, light switch not working in bathroom (used heat light) and the only outlet in our room would not hold a plugin. Renovations were underway, but needed more to be done to be acceptable.
Séjour de 1 nuit en février 2024

2/10 Horrible

Jeremy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Filthy, cable was horrible, it stunk and freezer was frozen over, bathroom was dirty
Séjour de 1 nuit en février 2024

2/10 Horrible

Tami

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Staff was very nice. Parking lot was full of snow, they told
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Genale

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect Location.Very reasonable rates-that includes Breakfast. Staffs are really helpful with all our questions and very responsive to whatever we needed.The bathroom was spacious.
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Cassondra

Voyage d’affaires
Les points faibles : Propreté
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Bryon

Voyage d’affaires
Les points faibles : Équipements
The price at the location is reasonable, but NEVER book a stay at this location through Expedia... EXPEDIA charged me $20 MORE for the room than what I would have got it for by calling the property direct... I have a receipt to prove it (and Expedia refused to refund the difference).
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Chad

Séjour de 1 nuit en novembre 2023

4/10 Médiocre

James B

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Jose le 18 nov. 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

2/10 Horrible

Lee

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms were stinky, carpets was dirty, bathroom needs to be redone and wall panels replaced due to mold and uncleanliness
Séjour de 2 nuits en novembre 2023
Réponse de Jose le 9 nov. 2023
Dear Guest,We feel bad to hear the rooms weren't up to the standard you expected. We are ready to provide the best service for your next stay!

10/10 Excellent

Ruben

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Descanse muy bien ya que lo ne esitaba,y listo para el trabajo otra vez
Séjour de 1 nuit en octobre 2023
Réponse de Lia le 2 nov. 2023
Dear Guest,We're happy to hear that you had a restful stay and were able to recharge for work. Providing a comfortable and rejuvenating experience for our guests is our priority. If there's anything specific that contributed to your satisfaction, we'd love to know, as it helps us continually enhance our services. Thank you for choosing us, and we look forward to welcoming you back.

2/10 Horrible

Toni

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Overall condition poor. We did not stay.
Séjour de 1 nuit en octobre 2023
Réponse de Lia le 30 oct. 2023
Dear Guest,We appreciate your feedback and apologize for the inconvenience you experienced. Your comments are concerning, and we take them seriously. We will investigate the issues you mentioned to ensure they are promptly addressed. It is our goal to provide a positive and comfortable experience for all guests, and we hope to have the chance to make it right in the future. Thank you for bringing this to our attention.

2/10 Horrible

John

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have stayed in hotes/motels all over the world and this was the worst experience ever. The sink, not the toilet, in our first room plugged up and maintenance couldn't fix it, We had to change rooms, and it took 3 tries to get key cards programmed to work the lock. We had to get the key cards reprogrammed 3 more times in the next couple days. The restaurant they advertise is closed permanently, yet they have a sign on the main street advertising it and happy hour. The continental breakfast they advertise is with a container of cold cereal coffee pot in the lobby, but I didn't see any milk. There were a half dozen rooms on the first floor with no door locks, and the hallways needed to be vacuumed. Sometimes the main staff person would talk about the New Owner, and other times he would say there's no new owner. TV had no channels worth watching and we got tired of the empty promises to get us more. The reception on those channels we had was terrible. On a positive note the refrigerator and microwave worked, the beds were comfortable and there was plenty of hot water. this place is a dump and the management doesn't seem interested in fixing anything. I looked at the reviews for a number of other Norwood Inn & Suites and they all had terrible reviews, so this seems to be typical.
Séjour de 7 nuits en octobre 2023
Réponse de Lia le 25 oct. 2023
Dear Guest,Your detailed feedback is valuable, and we are actively addressing the issues raised. We appreciate your positive notes and assure you that improvements will be made to enhance the guest experience. We value your input and hope to have the chance to restore your faith in our property in the future.

2/10 Horrible

David

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Hallways had food and food containers on floor. Light bulbs taken out of lamps. Television bad. Bathroom tub dirty and couldn’t get the shower to work. Bed hard and uncomfortable.
Séjour de 1 nuit en octobre 2023
Réponse de Lia le 20 oct. 2023
Dear Guest,We appreciate you bringing them to our attention. We take cleanliness and guest comfort seriously, and we will investigate and address the concerns raised regarding the mentioned reservation. Your feedback is crucial, and we are committed to making improvements for a better experience in the future. Thank you for your understanding.

2/10 Horrible

Richard

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements
Dirty, sewer gas smell in room, no shower curtain, no tub plug, Rusty tissue holder, stains in the tub, trim falling off in the bathroom, musty smell In room
Séjour de 1 nuit en octobre 2023
Réponse de Lia le 9 oct. 2023
Dear Guest,We sincerely apologize for the cleanliness and maintenance issues you encountered during your stay. Immediate action is being taken to address and rectify the concerns you've highlighted. Your feedback is valuable, and we appreciate the opportunity to make amends. We hope you consider giving us another chance for a much-improved experience in the future.

2/10 Horrible

Tammy

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
DO NOT STAY HERE!!!!
This hotel was filthy and should not be allowed to be used for public services. Not to mention that the restaurant burned down.
Séjour de 2 nuits en septembre 2023
Réponse de Lia le 3 oct. 2023
Dear Guest,We sincerely apologize for the cleanliness issues you encountered, and we're actively addressing and improving our standards. Regarding the restaurant, we regret the inconvenience and are working on alternative dining options. Your feedback is crucial, and we appreciate the opportunity to make necessary improvements for a more positive experience in the future.

2/10 Horrible

Martin, Isanti

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Don’t trust the pictures. They were probably done 10 years ago . No pool no restaurant. False advertising for sure . I will talk to my lawer
Séjour de 2 nuits en septembre 2023
Réponse de Lia le 21 sept. 2023
Dear Guest,We understand your disappointment regarding the pool and restaurant, and we will ensure our online information is updated accordingly. Please feel free to reach out to our management if you have any further concerns, and we'll do our best to address them. Thank you for bringing this to our attention.

2/10 Horrible

Bruce

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
was gross and nasty bugs, no shower curtain carpet dirty and stained mildew everything was dirty no ice machine or restaurant as advertised bad neighbor hood was not safe no air, not many towels..gross gross ... may never use your site again... Bruce E johnson
Séjour de 1 nuit en juillet 2023
Réponse de Lia le 19 sept. 2023
Dear Guest,We sincerely apologize for the unpleasant experience you had during your stay. Your feedback highlights several issues that do not align with our standards, and we deeply regret any discomfort caused. We will investigate and rectify these concerns promptly to offer a cleaner, safer, and more enjoyable environment for our guests in the future. Thank you for sharing your concerns with us.

2/10 Horrible

Yuvindra

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Rundown and dirty
Séjour de 1 nuit en septembre 2023
Réponse de Lia le 18 sept. 2023
Dear Guest,We apologize for the condition you encountered during your stay. Our team takes cleanliness and maintenance seriously, and we will address these issues promptly to ensure a more pleasant experience for future guests. Thank you for bringing this to our attention.

6/10 Satisfaisant

David

Séjour de 3 nuits en septembre 2023
Réponse de Lia le 19 sept. 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

2/10 Horrible

Max

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We witnessed arguments yelling at each other in the hallway… by the staff. We had flies coming and hair coming out of our sink that basically was clogged. No handle on our bathroom door. We went to buy our own sheets and overall just dirty. On top of it the bar/restaurant is now shut down.
Séjour de 3 nuits en septembre 2023
Réponse de Lia le 12 sept. 2023
Dear Guest,This does not reflect the level of service we aim to provide, and we take your feedback seriously. We will investigate these concerns and take immediate action to address them to prevent such experiences in the future. We appreciate your understanding and hope you might consider giving us another chance in the future.

4/10 Médiocre

Sara

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Lia le 9 sept. 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

8/10 Bien

JOSEPH

Séjour de 1 nuit en août 2023
Réponse de Lia le 21 sept. 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

2/10 Horrible

Olafur

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room was bad, we had 3 rooms and we are more than sure that it had not been cleaned after previous guests. Shower not working in any of the rooms, toilet had not been flushed in one of them and the aircon not working in any of them
Séjour de 1 nuit en août 2023
Réponse de Lia le 24 août 2023
Dear Guest,I'm truly sorry for the disappointing experience you had during your stay. Your feedback about the cleanliness and maintenance issues in all three rooms is deeply concerning. This falls far short of our usual standards, and we'll be investigating this matter thoroughly to prevent such incidents in the future. Your feedback is invaluable in helping us improve, and we hope to have the chance to make it up to you in the future.

2/10 Horrible

Ricardo

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Ac barely worked and my keys never worked for the door so I had to have someone let me in Everytime I left
Séjour de 1 nuit en août 2023
Réponse de Lia le 24 août 2023
Dear Guest,I apologize for the inconvenience you faced during your stay. Your feedback about the AC and key issues is concerning, and we take this seriously. We'll investigate and address these problems promptly to ensure a better experience for future guests. Thank you for bringing this to our attention.

2/10 Horrible

Rick

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Only stay here if desperate for a room
Séjour de 1 nuit en août 2023
Réponse de Lia le 22 août 2023
Dear Guest,We work hard to deliver an exceptional guest experience, and hardly we fell short. We reassure to offer a best service on your next stay.

4/10 Médiocre

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Had to change rooms - toilet inoperable in the first. Second was “ok”
Séjour de 1 nuit en août 2023
Réponse de Lia le 19 août 2023
Dear Guest,It's unfortunate that you encountered a toilet issue in the first room, but it's great that the second one was in working order. I hope the rest of your stay goes smoothly and without any further inconveniences. We also ensure that your next stay in our hotel will be more pleasant and comfortable

2/10 Horrible

Duc

Séjour de 1 nuit en août 2023
Réponse de Lia le 5 sept. 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

2/10 Horrible

Scotti

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Trash
Should update add no pool or restaurant do to fire happened over 2 months ago and still advertised the have. No refund aviod. Payied over 200 for 2 rooms. Not happy should of got some money back due to the inconvenience
Séjour de 1 nuit en août 2023
Réponse de Lia le 18 août 2023
Dear Guest,Thank you for bringing this matter to our attention. We apologize for any inconvenience caused by the unavailability of the pool and restaurant due to the fire incident. We appreciate your feedback and will ensure to address this issue promptly.

4/10 Médiocre

Wade

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I stepped on a nail clipping. The room was not vacuumed.
Séjour de 1 nuit en août 2023
Réponse de Lia le 16 août 2023
Dear Guest,We work hard to deliver an exceptional guest experience, and hardly we fell short. We reassure to offer a best service on your next stay.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awful
It was the first weekend in august and the AC didn’t work. My mid-70’s in-laws tried to tough it out and ended up sleeping in their vehicle at 1:00am. It was awful and they wouldn’t consider a refund.
Séjour de 1 nuit en août 2023
Réponse de Lia le 16 août 2023
Dear Guest,We regret for any inconvenience caused during your stay. We are upgrading the facilities now and maintaining the appliances. We invite you back to our hotel for a comfortable stay.

2/10 Horrible

DAVID

Séjour de 1 nuit en août 2023
Réponse de Lia le 9 août 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

2/10 Horrible

Melissa, Peshtigo

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
There were no rooms available when we booked. They attempted to get 2 rooms ready, but they could not get maintenance done. Had to book at another hotel. Will be requesting refund for 2 rooms.
Séjour de 1 nuit en août 2023
Réponse de Lia le 16 août 2023
Dear Guest,I apologize for the inconvenience caused by the unavailability of rooms despite your prior booking. We deeply regret the inconvenience caused due to the maintenance issue and understand your frustration. We ensure that you next day will be more comfortable and pleasant. So kindly give us another chance.

2/10 Horrible

Zachary

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Where to begin... booked two room for my sister and I. Called ahead and asking to be next to eachother. My room and my sister's room had joining rooms but my room was furthe down the hall. That didn't make sense to me. My rooms toilet water was shut off and the toilet was covered in poop 💩, bed had stains all over it, tv remote was missing back cover and battery, tv is self didn't even work. I was driving for 12 hours i was tired so i just turned the water on and wiped the toilet down with sani wipes. Flushed the toilet to see if it worked and nope its cloged. Went to the front desk and he said let me look at the toilet. He flushed it and it over flowed. He put me in a new room that, and i tell you what it was way better. Everything worked. Now my sister's room. She hated it. Bed had plastic on it. I slept for about 10 min and she called me saying there are guys out side her door trying to open her door and even trying to open the shared room door. They are being loud and she was very scared. I asked if she wanted me to come to her but she was already in her car ready to leave. So I packed up my stuff and we went to the front desk and there was some 16 year old kid just saying he is new and doesn't know what to do and throwing bunch of f bombs like its professional. This place isn't horrible smells like weed in the halls, bunch of drunks, unsafe, and on top of it my 13 year old niece was really freaked out when a guy was talking on his phone and stared to follow her!
Séjour de 1 nuit en juillet 2023
Réponse de Lia le 18 août 2023
Dear Guest,I'm sorry to hear about your initial experience, but I'm glad that the front desk was able to offer you a new room that was better. It's important to prioritize safety and comfort while traveling and will ensure that with your future stay you will not face such discomfort and I hope the rest of your stay was more enjoyable. Thank you for sharing your feedback. Have an another visit to our hotel.

4/10 Médiocre

Cody

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The check in was easy but the facility needs updated. The worst was the room air conditioner. It was set to 60 and was no where near that. I woke up in the middle of the night sweating.
Séjour de 1 nuit en juillet 2023
Réponse de Lia le 2 août 2023
Dear Guest,Thanks for the compliment towards the check in and we are sorry to hear about your unpleasant experience regarding the facility and the faulty air conditioner. We are upgrading the facilities now and maintaining the appliances. We invite you back to our hotel where we ensure that you have a comfortable stay. Thank you for bringing this to our attention.

8/10 Bien

Thad

Séjour de 1 nuit en juillet 2023
Réponse de Lia le 22 août 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

2/10 Horrible

April

Les points faibles : Infrastructures et conditions de l’hébergement
Dirty very very dirty
Séjour de 2 nuits en juillet 2023
Réponse de Lia le 18 juil. 2023
Dear Guest,We apologize for the cleanliness issues you encountered during your stay. Your feedback will be shared with the management to solve it immediately. We look forward to welcoming you back to our hotel in the future where we will ensure all your expectation.

2/10 Horrible

Lahar

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Rooms we got seems to be very old and stinky, bedsheets were itchy. Terrible experience.
Séjour de 1 nuit en juillet 2023
Réponse de Lia le 12 juil. 2023
Dear Guest,Our team will investigate the issue with the room conditions and ensure necessary improvements are made to provide a more comfortable and enjoyable stay for you at the future. Thank you for your feedback.

2/10 Horrible

Pamela

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Look elsewhere
Doors don’t lock leading outside, outside doors having access to hotel halls never lock ,very dirty run down ,lots of people on drugs in parking lot as well as cops
Séjour de 1 nuit en juillet 2023
Réponse de Lia le 2 sept. 2023
Dear Guest,We sincerely apologize for the issues you encountered during your stay. Guest safety is paramount, and we take your feedback seriously. We are actively working on security enhancements and cleanliness improvements to provide a safer and more pleasant experience for our guests. Your input is valuable, and we hope you will consider giving us another chance to provide a better stay in the future.

4/10 Médiocre

Alain

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2023
Réponse de Lia le 8 juil. 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Lia le 4 juil. 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

2/10 Horrible

Stephen

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The paint falling off the exterior, water damage in the bathroom, everything needed to be repaired, no fire alarm in room, toilet continuously drained, shower almost impossible to get on, carpeting very worn, playground equipment unsafe, windows need replaced, mirrors without backing, need replaced, no remote for the television, beds were so-so, pillows flat, trash on the floor of hotel halls, some rooms did not have doorknobs, exterior doors did not lock at night, breakfast was a bowl of cerial. The pool and gym equipment room were closed with no access during our stay. Our car did not get broken into and it was not too noisy. It did not cost much. Was close to the restaurants.
Séjour de 1 nuit en juin 2023
Réponse de Lia le 28 juin 2023
Dear Guest,We apologize for the negative experiences you encountered during your stay. It is unfortunate that various maintenance issues were present throughout the hotel, including paint falling off, water damage, and the need for repairs. The absence of a fire alarm in the room, malfunctioning toilet and shower, worn carpeting, unsafe playground equipment, and other issues mentioned in your review are deeply concerning. We appreciate your feedback and will ensure that these issues are addressed promptly to enhance the overall guest experience. On a positive note, we're glad to hear that your car was safe and noise levels were manageable. We are also conveniently located near restaurants and offered affordable rates.

10/10 Excellent

Cynthia

Séjour de 1 nuit en juin 2023
Réponse de Lia le 27 juin 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

2/10 Horrible

Ann

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Terrible place, couldn’t get room card key to work for one room, dirty clothes from other guests in another room and television did not work in third room. Ended up not staying there and went to a different hotel.
Séjour de 1 nuit en juin 2023
Réponse de Lia le 24 juin 2023
Dear Guest,We have taken your feedback on board, and we will strive to make improvements accordingly. We invite you to stay again and consider giving us another try.