Réception
Vérifier la disponibilité

Avis sur Washington Central Hotel and Sleepwell Inn

4 out of 5
Washington Central Hotel and Sleepwell Inn
Washington Street, Workington, England

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 52 avis sur 140." "
Note des voyageurs de 8 (Bien), d’après 52 avis sur 140." "
Note des voyageurs de 6 (Satisfaisant), d’après 21 avis sur 140." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 140." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 140." "

8,6/10

Propreté

9,0/10

Personnel et service

7,8/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très content, prix correct !
Séjour de 1 nuit en janvier 2019

10/10 Excellent

PAULA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were Excellent and the food was excellent. The swimming pool could have been warmer, and the sauna was broken. But everything was great.
Séjour de 3 nuits en avril 2024

8/10 Bien

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Central location in the town centre. There is a pool and hot tub, sauna was out of order, and it's a small area. Changing facilities are small but clean. There are a couple of reasonably priced dining options in the hotel, but you're in the middle of town so easy access to other restaurants. The room was a decent size, but outdated decor, clean and tidy. It was a bit noisy Friday night, but in the middle of town so to be expected. Staff are really friendly and helpful. Overall, we had a good experience and stay there, Central location was useful, and the pool was a nice touch.
Séjour de 2 nuits en avril 2024

2/10 Horrible

Adrian

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Definitely not a 4 star hotel.first were put in barn conversion,then on a floor with no heating and hot water, with a 2 year old baby
Séjour de 3 nuits en mars 2024

10/10 Excellent

Chloe

Séjour de 1 nuit en mars 2024

4/10 Médiocre

Calvin

Séjour de 2 nuits en mars 2024

10/10 Excellent

Dionne

Séjour de 1 nuit en février 2024
Réponse de Reception le 8 mars 2024
Thank you so much for your lovely review. We look forward to welcoming you back soon.Kind regards

8/10 Bien

Simon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tidy hotel in a central location, breakfast cooked to order!
Séjour de 1 nuit en février 2024
Réponse de Reception le 17 févr. 2024
Good evening,Thank you for taking the time to leave a review for the hotel. I am pleased to see you were happy with your stay. Thank you again.Kindest regards,Reception

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Reception le 26 déc. 2023
Good afternoon. Thank you for your positive feedback and we hope to welcome you back soon. Kindest regards, Reception team

2/10 Horrible

Neil

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Terrible parking
The ‘annex’ rooms are across a busy rowing 2 crossings. The parking was absolutely shocking. To be fair the restaurant evening service and food were excellent but too much hassle backwards and forwards for me. Won’t be returning.
Séjour de 1 nuit en novembre 2023
Réponse de Reception le 26 déc. 2023
Good evening, thank you for taking the time to review the hotel. I am sorry that you were disappointed with the room booked, and the parking. The parking situation is based on a first come first served basis and is stated on the booking details, however we will look into this further to ensure this is clear. We are a town centre hotel and unfortunately the roads can be quite busy. Please do not hesitate to contact us directly if we can be of any further assistance. Kindest regards, Reception

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Peter

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The spa part of the hotel was closed to hotel guests till 8.30 at night and only open for 1 hour as the local children where having swimming lessons it would be nice if you could know this when booking
Séjour de 1 nuit en octobre 2023
Réponse de Reception le 12 oct. 2023
Good Evening,Thank you for your review.Could I ask who informed you that the spa was closed to guests until 20:30?This is not the case and I apologize that you were misinformed. We do have swimming lessons until that time, However guests are still very welcome to use the facilities if they chose to. We just ask them to be aware that there are children in the pool also.I do hope this will not put you off booking with us again. We thank you for your review and bringing this to our attention, it is appreciated and we will make sure this misinformation is not passed on to future guests.

8/10 Bien

Stewart

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A review from a very tired individual 💤
Great location, efficient check in. Room clean but dated. The walls are so thin you can hear everything from the rooms at the side of you and the TV from the rooms below. The bar area is cosy but a bit pricey but that is to be expected in a central hotel. I didn’t have the breakfast which was included in the price but the people that I spoke to said it was great and if you chose not to have it you can have a packed lunch to take with you. The central location is perfect for the shops, bars and restaurants. Overall a good hotel and with a little bit of work I would return. After requesting a quiet location I hope room 34 was an error on their part and not an actual “ Quiet location”
Séjour de 3 nuits en septembre 2023

2/10 Horrible

Rubel

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Becky

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Pleasant but not expected.
I’m sure staying in the main hotel would be a lot more comfortable. But being unaware of staying in the “annex”, basically a disused building which has been converted into rooms a while ago showing signs of being dated. If I was made fully aware of this I wouldn’t have booked or made sure I was staying within the main hotel. Im sure the rooms there would have been much more comfortable as the restaurant was great and very in keeping with the building.
Séjour de 1 nuit en septembre 2023

8/10 Bien

Letitia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The staff and cleanliness were very good. The communal areas were very pleasant and comfortable. The bedroom however needed upgrading. A good overall stay however.
Séjour de 3 nuits en septembre 2023
Réponse de Reception le 6 sept. 2023
Good Morning,Thank you for your review.I am so pleased to read that you enjoyed your stay with us. Your comments are greatly appreciated.We are currently in the process of updating our bedrooms, which in a busy hotel can be a slow process unfortunately.We hope you will stay with us again in the future.Thank you again.

10/10 Excellent

Mohammed

Séjour de 1 nuit en septembre 2023

8/10 Bien

monzur

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Claire

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
The parking facility online was misleading, we had expensive bikes and equipment in the vehicle and was not happy when we were told that we had to park in a multi-storey up the road. Online states “FREE PARKING AVAILABLE “ “SELF PARKING AVAILABLE” and lastly “LIMITED PARKING” We had a room allocated in a separate building to the main hotel which was not monitored, the fire doors (not meant for use and to be kept closed) we’re always open or ajar, and the noise during the night from other guests was very disturbing. We paid for breakfast for the two mornings we were there, the second day we had limited choice for breakfast even though there was an hour of breakfast left.
Séjour de 2 nuits en août 2023
Réponse de Reception le 2 sept. 2023
Good evening Thank you for taking the time to review the hotel. I am sorry to see that the hotel was not as expected. The parking situation is based on a first come first served basis and is stated on the booking details, however we will look into this further to ensure this is clear. We are a town centre hotel and unfortunately there will be noise.I will speak to the front of house staff regarding the breakfast.Please do not hesitate to contact us directly if we can be of any further assistanceKindest regardsReception

6/10 Satisfaisant

Michael

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
Quite basic
Would only stay as a work stop over, rooms were basic in the Annex. I had to pay for pool facilities which was why I booked the venue because I thought it was included. Car park for about 10 cars at the front of the hotel I got the last space. Breakfast was good which again was not included.
Séjour de 1 nuit en août 2023
Réponse de Sleepwell Inn le 28 août 2023
Good afternoonThank you for taking the time to review our hotel. Please accept our apologies regarding any confusion with your stay. If you decide to visit again booking the Washington Central would include breakfast and all our leisure facilities and we do have an additional car park for another 20 plus vehiclesKind regardsreception Team

2/10 Horrible

Fiona V

Séjour de 4 nuits en août 2023
Réponse de Reception team le 20 août 2023
We are extremely sorry to see that you have not enjoyed your stay with us. Sadly we cannot see any information as to why that was. Would you please be kind enough to send us a message with what went wrong? That way we'll be able to investigate the matter further and try to get back to you with a satisfactory resolution.Warmest regards,Washington Central Hotel Reception Team

10/10 Excellent

Sharon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our stay was great very clean wonderful pool
Séjour de 2 nuits en août 2023
Réponse de Washington Central Hotel le 19 août 2023
Good evening,We are very delighted to hear that you have had a great stay with us. If there is anything that you think we can improve on, please let us know as we value our guests feedback very much and always strive to do anything in our power to make your stay with us as pleasurable as possible.We look forward to welcoming you back to our hotel in the near feature. Warmest regards,The Washington Central Hotel Reception Team

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Experience nice view...great location very comfortable
Séjour de 3 nuits en mai 2023
Réponse de Reception le 15 mai 2023
Thank you for your review. We are very pleased that you enjoyed your time with us, and we hope to see you again soon.

10/10 Excellent

David

Séjour de 2 nuits en mars 2023
Réponse de Washington Central Hotel le 2 avr. 2023
Good afternoonThank you for your positive feedback and hope to welcome you back soon.Kindest regardsReception team

10/10 Excellent

Katherine

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay, only minor issue was that the shower was not very warm.
Séjour de 2 nuits en mars 2023
Réponse de Washington Central Hotel le 2 avr. 2023
Good afternoonThank you for your wonderful feedback. I do apologise for the temperature of the shower and hopefully you will return to stay with usKindest regardsReception team

10/10 Excellent

Jamie

Séjour de 1 nuit en février 2023
Réponse de Washington Central Hotel le 2 avr. 2023
Good afternoonThank you for your positive feedback with your stay at the Washington CentralKindest regardsReception team

4/10 Médiocre

Andrew

Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2022
Réponse de Reception le 5 oct. 2022
Good evening thank you for your feedback sorry to see you did not enjoy your stay. Please would you contact the hotel directly and we can investigate these matters for youKind regardsreception

10/10 Excellent

Amina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff in the hotel were extremely friendly & very helpful - must say the Manager Adrian & House Keeping Manager Emma went out of their way to accommodate extra needs we required. The parking was very limited; therefore requires attention in view of more spaces or alternative arrangements elsewhere.
Séjour de 3 nuits en juin 2022
Réponse de Washington Central Hotel le 12 juin 2022
Good afternoon Thank you for your lovely review I have passed this on to Emma and Adrian. So pleased you enjoyed your stay. Kindest regards Reception

10/10 Excellent

Amina

Séjour de 3 nuits en juin 2022
Réponse de Reception le 6 oct. 2022
Good eveningThank you for your review we are pleased to see you enjoyed your stay.Kindest regardsReception

10/10 Excellent

Gemma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gorgeous hotel
Gorgeous hotel, staff friendly and very helpful, bed amazingly comfy, would recommend
Séjour de 1 nuit en mai 2022
Réponse de Washington Central Hotel le 12 juin 2022
Good afternoon Thank you so much for your review I will let the staff know and we are pleased you enjoyed your stay. Kindest regards Reception

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2022
Réponse de Washington le 17 avr. 2022
Thank you for taking the time to review the property. Kind regards Reception

8/10 Bien

Karl

Séjour de 5 nuits en octobre 2021

10/10 Excellent

Andrew

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Regularly stay here and have no issues. Central for Workington, value for money, excellent food and great service from everybody
Séjour de 1 nuit en août 2021

8/10 Bien

L

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely place to stay
I loved the Hotel we just wanted a swim and didn’t have a slot to fit us in, but food and staff was lovely just that that disappointed us both.
Séjour de 2 nuits en juillet 2021

4/10 Médiocre

Voyageur vérifié

Voyage en couple
Not happy with the rooms
Séjour de 2 nuits en juin 2021

10/10 Excellent

Andrew

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simply fantastic!
Wonderful hotel - can't really fault this place (not there fault covid restrictions denied my access to the pool). Lovely little touches I wasn't expecting, great service and friendly staff. Car park is tight but they have an over flow over the road if you prefer. Breakfast was among the best I've eaten! I'd be happy to stay here any time I'm in town
Séjour de 2 nuits en juin 2021

6/10 Satisfaisant

Gregg

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en mai 2021

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 4 nuits en octobre 2020

4/10 Médiocre

ben

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
washington Central
Location is very noisy and parking is very very limited. Rooms were very hot with no aircon. The only reason I booked this hotel was to use the pool and gym and that was fully booked out by others for our entire day. In summary book a Travelodge as none of the bells and whistles are available, it’s too hot and too noisy.
Séjour de 2 nuits en août 2020

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2020

10/10 Excellent

Andrew

Séjour de 1 nuit en juillet 2020

8/10 Bien

Nancy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020

8/10 Bien

Sivaram

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2019

10/10 Excellent

Peter

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Nice hotel my room was a bit small Little bit dated Great breakfast in the morning And the staff were great I would stay again
Séjour de 2 nuits en novembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service
The staff was great. The property is clean but dated. The room was a little small. There were only a handful of parking spots on site. I had to park a couple of blocks from the hotel and walk back.
Séjour de 2 nuits en octobre 2019

10/10 Excellent

Keven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All good
All good,the welcome booze is a nice touch! 👍
Séjour de 2 nuits en septembre 2019

8/10 Bien

Cliff

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel with friendly and helpful staff. Quality breakfast.
Séjour de 2 nuits en août 2019