basic amenities were subpar
Publié le 22 janv. 2016
Check-in was fast. First step into my room was weird as every single light and TV was on, every door and drawer were open wide, I found it very unwelcoming. No continental breakfast, however, they did have a small cafe for food. Coffee was from Starbucks so that was good. I am usually happy to pay extra for food because it is usually better quality than continental breakfasts, but that was not the case here. The breakfast sandwiches were premade and microwaved upon order. So not only do you get microwaved eggs for $6 but they are screaming hot from the microwave so they are unedible for at least 5 minutes. They also will sell you a bowl of cold cereal and milk for $3-$4! That is usually free at the hotels with crumby continental breakfasts.
Room was very dry due to heat of furnace. The blowdryer was loud and shaky, I thought it might explode, all of the electrical outlets seemed unsafe. When I plugged my appliances in (curling iron, blowdryer, clothes iron) it would hang there halfway and during use it fell right out of the socket many times! That was annoying. Even happened to my phone charger next to the bed.
Overall, it is fine if all you are looking for is a place to lay your head for 8 hours during business travel, but if you are a breakfast person on a budget I would stay somewhere that gives free coffee, fruit, juice and cereal as the quality is the same.
Commentaire laissé par : Direction de l'hôtel
25 janv. 2016 par General Manager, Direction de l'hôtel
Dear Valued Guest,
I want to thank you for your valuable feedback. As the new General Manager for this property I want to assure you that we will discuss and address all of the comments you passed on regarding your stay.
Without your valuable voice I would not be able to make this the best hotel in the Westborough area.
Sandra L Miller