Hall

Avis sur Super 8 by Wyndham Windsor/Dougall

2 out of 5
Super 8 by Wyndham Windsor/Dougall
2498 Dougall Avenue, Windsor, ON

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 307 avis sur 923." "
Note des voyageurs de 8 (Bien), d’après 347 avis sur 923." "
Note des voyageurs de 6 (Satisfaisant), d’après 140 avis sur 923." "
Note des voyageurs de 4 (Médiocre), d’après 76 avis sur 923." "
Note des voyageurs de 2 (Horrible), d’après 53 avis sur 923." "

8,0/10

Propreté

8,2/10

Personnel et service

7,6/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 Excellent

Vicki

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It ‘s perfect! Mini fridge , microwave,2 queens bed the emplacement was good, big room.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Vicki,We are delighted to hear that you found our hotel to have a convenient location and spacious rooms with handy amenities like a mini-fridge and microwave. We appreciate you taking the time to share your positive experience with us.

8/10 Bien

Alain, Niagara Falls

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good.
Séjour de 1 nuit en août 2023
Réponse de Manager le 25 août 2023
Hi Alain,Thank you for sharing this review, and we welcome you to visit us again anytime!

8/10 Bien

Kenneth

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Manager le 8 août 2023
Hello Kenneth,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

Jean

Séjour de 1 nuit en août 2023
Réponse de Manager le 7 août 2023
Hello Jean,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

6/10 Satisfaisant

Tony

Les points forts : Équipements
Les points faibles : Propreté
Smell cigarettes
Séjour de 1 nuit en août 2023
Réponse de Manager le 4 août 2023
Hello Tony,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

8/10 Bien

CLEMENT

Séjour de 2 nuits en juin 2023
Réponse de Manager le 2 sept. 2023
Hello CLEMENT,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

2/10 Horrible

Josée

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Très humide.
Séjour de 1 nuit en avril 2023
Réponse de Manager le 22 avr. 2023
Hello Josée,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

8/10 Bien

Tovo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Acceptable en général.
Séjour de 1 nuit en juin 2022
Réponse de Manager le 13 juil. 2022
Hello Tovo, We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

6/10 Satisfaisant

Guillaume, Amqui

Voyage en famille
Les points forts : Propreté et personnel et service
Hôtel propre mais situé dans un secteur moins beau de la ville. Pas bien insonorisé, on entend les chambres à côté. Dejeuner très ordinaire, pas de fruits.
Séjour de 1 nuit en juin 2022
Réponse de Manager le 13 juil. 2022
Hello Guillaume, To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

6/10 Satisfaisant

Voyageur vérifié

Première impression de "laisse à désiré " en arrivant mais à part le tapis foncé et usé les murs sont propres la salle de bain propre aucune odeur de tabac le lit est propre et moelleux aucun bruit incommodant à déplorer tout compte fait une bonne nuit de repos.
Séjour de 1 nuit en novembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en juillet 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super endroit Propre et bien situé Très bien Déjeuné bon
Séjour de 1 nuit en juin 2019

6/10 Satisfaisant

Patrick, Laval, QC

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
A lot of truckers that make us feel not at our place.
Séjour de 1 nuit en août 2018

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
famille
moyen
Séjour de 3 nuits en septembre 2017

8/10 Bien

stephane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Satisfait
Belle piscine propre belle accueil
Séjour de 1 nuit en août 2017

10/10 Excellent

JOSÉ

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
je recommande vivement cet hôtel à quiconque
très positif
Séjour de 1 nuit en juillet 2017

10/10 Excellent

Paulus

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
clean, well maintained.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 25 mai 2024
Hello Paulus,We appreciate your feedback and are delighted to hear that you found our hotel clean and well-maintained. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay.

8/10 Bien

Shelly

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and comfortable place especially for the price
Séjour de 1 nuit en mai 2024
Réponse de Manager le 19 mai 2024
Hello Shelly,We are thrilled to hear that you found our hotel clean and comfortable during your stay. It's fantastic to know that you found value in the experience. Feedback like yours motivates us to maintain our high standards. Thank you for sharing your positive review with us and other travelers.

10/10 Excellent

James

Séjour de 1 nuit en mai 2024
Réponse de Manager le 23 mai 2024
Hello James,We are charmed to hear you had a wonderful stay! We hope to welcome you back again soon.

8/10 Bien

Barbara

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy check-in needs to improve disability amenities such as grab bars in the tub a seat available for the bathtub there are ramps available from the parking lot to the first floor perhaps moving the washer and dryer to the main floor
Séjour de 5 nuits en mai 2024
Réponse de Manager le 10 mai 2024
Hello Barbara,Thank you for sharing your experience with us. We appreciate your feedback on our disability amenities and will take it into consideration for future improvements. Your suggestions about grab bars and a bathtub seat are noted. We strive to enhance accessibility for all guests and will look into the possibility of relocating the washer and dryer.

4/10 Médiocre

Dimitri

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
Hello Dimitri, We are sorry to hear about your experience at our hotel. If there were any specific concerns during your stay, please do not hesitate to contact us so we can address them accordingly. We value your feedback and would like to ensure that all our guests have a pleasant stay with us.

10/10 Excellent

Linda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Checkin staff was excellent and very accommodating even upgrading us from a queen bed to a king which was very much appreciated after a 10 hour drive to Windsor. The breakfast consisted of pancakes, cereal, toast or bagels. There was also some fruit and yogurt. There was quite a bit of light coming in the top of the curtains as the parking lot lights were always on and some cars raced down the street loudly, but overall a good place to stay plus a reasonable price.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 7 mai 2024
Hello Linda,We appreciate your feedback on our check-in staff and complimentary upgrade. We take note of your comments regarding the breakfast offerings and the light from the parking lot. Your input helps us improve our services for future guests. Thank you for choosing to stay with us in Windsor.

10/10 Excellent

Matt

Séjour de 1 nuit en mai 2024
Réponse de Manager le 27 mai 2024
Hello Matt,We are ecstatic to hear you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another fantastic stay.

8/10 Bien

Shelley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Manager le 6 mai 2024
Hello Shelley,We appreciate you choosing to stay with us! If you have any further feedback to share from your experience, please don't hesitate to contact us. We look forward to welcoming you back in the future!

6/10 Satisfaisant

Mesbah

Les points faibles : Équipements
Fan of wc is noisy No slippers
Séjour de 1 nuit en mai 2024
Réponse de Manager le 4 mai 2024
Hello Mesbah,We regret to hear of the inconvenience caused by the noisy fan and the absence of slippers during your stay. We appreciate your feedback and will share it with our team for improvements. If you have any further concerns, please reach out to our management directly for assistance.

10/10 Excellent

Robyn

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 30 avr. 2024
Hello Robyn,Dear Guest, We are thrilled to hear you had a wonderful stay with us! Should you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon!

8/10 Bien

Sarah, Fort Wayne

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
We stay often and keep coming back. There are nicer places if you want to pay more but, this is the best value. The beds are nice, the staff cleans well and attends to your needs. They fix things to make it nicer continually.
Séjour de 2 nuits en avril 2024
Réponse de Manager le 1 mai 2024
Hello Sarah,We are amped to hear that you choose to stay with us frequently and appreciate your positive feedback on our comfortable beds and attentive staff. Our team works hard to ensure a pleasant stay for all guests, and we are glad you noticed our commitment to improving our services continually. Thank you for your loyalty and kind words.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en avril 2024
Réponse de Manager le 28 avr. 2024
Hello James,We appreciate your feedback regarding the cleanliness of our hotel. We strive to maintain high standards in this regard. Should you have any further comments or concerns, please feel free to reach out to our management team directly for further assistance.

4/10 Médiocre

Taylor

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 28 avr. 2024
Hello Taylor,We're sorry to hear your stay did not meet your expectations. Please feel free to contact us to provide further details on how we can improve our services for future guests.

10/10 Excellent

Pich

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Pich,Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.

10/10 Excellent

Pich

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Manager le 23 avr. 2024
Hello Pich,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Bien

Jeremy

It was a little rundown
Séjour de 1 nuit en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Jeremy,We appreciate your feedback and will share it with our team to make improvements. Thank you for taking the time to review your stay with us.

6/10 Satisfaisant

Priscilla, Dunsford

Séjour de 1 nuit en avril 2024
Réponse de Manager le 10 mai 2024
Hello Priscilla, We're sorry to hear that your stay was not up to expectations. Please feel free to contact us with any specific feedback you have so we can address your concerns and improve our services for future guests.

8/10 Bien

Anna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a room right at the end and around the corner, on the second floor. Room was big and it was clean. However, we could hear the guy in the next room snoring! Not sure if I would book again. Price was good, breakfast was fine, but the snoring...kept us awake most of the night. Even with ear plugs we could hear him.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 16 avr. 2024
Hello Anna, We apologize for the inconvenience you experienced during your stay. We appreciate your kind words about our room size and cleanliness, as well as our breakfast offering. Should you decide to stay with us again, we recommend requesting a different room location for a quieter experience next time. Thank you for taking the time to share your feedback with us.

8/10 Bien

Cheryl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stay was okay
Séjour de 2 nuits en avril 2024
Réponse de Manager le 13 avr. 2024
Hello Cheryl,We appreciate you sharing your feedback with us. If there are any specific details you'd like to discuss further, please feel free to contact our management team. Thank you for choosing to stay with us.

2/10 Horrible

Kizzy

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Kizzy, We're sorry to hear that your stay didn't meet expectations. Please contact us directly so we can address any concerns you may have.

8/10 Bien

Daryl

Séjour de 1 nuit en mars 2024
Réponse de Manager le 7 avr. 2024
Hello Daryl,We appreciate you choosing to stay at our hotel. If there's anything you'd like to share about your experience, please do not hesitate to contact us. We strive to ensure all our guests have a pleasant stay with us.

6/10 Satisfaisant

Neel

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Very bad room condition, hair everywhere and dusty. You can't expect much from 2 star motel but still it wasn't cheap. Breakfast was also ok.
Séjour de 2 nuits en mars 2024
Réponse de Manager le 4 avr. 2024
Hello Neel, We appreciate your feedback regarding your recent stay with us. Guest satisfaction is important to us, and we value your comments as they help us improve our services. Should you have any additional details to share, please contact our management team directly.

4/10 Médiocre

Ravjot

Voyage en famille
Les points faibles : Propreté et personnel et service
The front desk would not give copy of receipt of our travel and would not print it out. We asked multiple time to get copy of receipt of our stay but she insisted that she wouldn’t print. The room overall was clean.
Séjour de 4 nuits en mars 2024
Réponse de Manager le 3 avr. 2024
Hello Ravjot, We apologize for any inconvenience you experienced. If you require a copy of your receipt, please contact our management directly for assistance. We're glad to hear you found the room clean during your stay. Thank you for your feedback.

10/10 Excellent

Clint

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Manager le 2 avr. 2024
Hello Clint,We are thrilled to hear that you had an excellent stay with us! Should you have any feedback to further enhance your experience, please feel free to reach out to us directly. We look forward to welcoming you back soon!

8/10 Bien

Donna

Séjour de 1 nuit en mars 2024
Réponse de Manager le 17 avr. 2024
Hello Donna, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 Bien

Lin

Séjour de 1 nuit en mars 2024
Réponse de Manager le 14 avr. 2024
Hello Lin,We appreciate you choosing to stay with us and are thrilled to hear you had a pleasant experience! If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

4/10 Médiocre

erica

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Manager le 22 mars 2024
Hello erica, We appreciate you taking the time to share your experience. Please feel free to contact us directly with any specific feedback from your stay so we can address any concerns you may have had.

10/10 Excellent

Pich

Séjour de 1 nuit en mars 2024
Réponse de Manager le 9 avr. 2024
Hello Pich,We appreciate your rating and are thrilled to hear that you had such a fantastic perfect experience during your stay. We strive to provide exceptional service and it's reviews like yours that motivate us to keep doing what we do best. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

8/10 Bien

Patricia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and convenient tv channels not great but ok
Séjour de 1 nuit en mars 2024
Réponse de Manager le 19 mars 2024
Hello Patricia,We appreciate your critique on the cleanliness and convenience of our hotel. We'll take note of your comments regarding the TV channels for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 Satisfaisant

Trish

Voyage en famille
Les points faibles : Équipements
You got what you paid for. An average property for an average price
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 13 mars 2024
Hello Trish, We appreciate your feedback and are glad to hear you found value in your stay with us. Thank you for choosing us, and we hope to provide you with an even better experience in the future.

8/10 Bien

Molly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good breakfast. Updated rooms with local photos for decor. Very comfortable bed.
Séjour de 2 nuits en mars 2024
Réponse de Manager le 9 mars 2024
Hello Molly,We are delighted to hear that you enjoyed our breakfast selection and found our updated rooms with local decorations to your liking. It's great to hear that you had a comfortable stay and a restful night on our beds. We appreciate your positive feedback and hope to welcome you back in the future.

8/10 Bien

YU

Séjour de 1 nuit en février 2024
Réponse de Manager le 27 mars 2024
Hello YU, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Sarah, Fort Wayne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We have stayed several times because its clean, comfortable, quiet and affordable.
Séjour de 3 nuits en février 2024
Réponse de Manager le 6 mars 2024
Hello Sarah,We are pleased to hear that you found our hotel to be clean, comfortable, quiet, and affordable. Your loyalty as a returning guest is greatly appreciated. Thank you for choosing our hotel for your stays.

8/10 Bien

Craig

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Manager le 6 mars 2024
Hello Craig, We appreciate you choosing our hotel for your stay! Should you have any additional feedback to share, please don't hesitate to contact us so we can ensure a wonderful experience next time.