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Avis sur Lexington Inn & Suites Windsor

2.5 out of 5
Lexington Inn & Suites Windsor
2130 Division Road, Windsor, ON

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 250 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 326 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 223 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 107 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 98 avis sur 1004." "

7,2/10

Propreté

7,8/10

Personnel et service

7,0/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Alexandre

Séjour de 1 nuit en avril 2024
Réponse de Lexington Inn and Suites le 1 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

2/10 Horrible

Maxime

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pire expérience à vies! Je ne conseille pas du tout c‘étais terrible, la douche étais pas propre et quoi dire du lit épouvantable il y avait des poils frisée dans le lit. Il a fallu j’aille acheter des draps tellement c’était dégoûtant la propreté n’étais pas du tout présente. A mon avis, cette hôtel devrais fermer.
Séjour de 1 nuit en octobre 2023
Réponse de LEXINGTON INN AND SUITES le 25 oct. 2023
Your Review is important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel.

10/10 Excellent

genevieve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Lexington Inn and Suites le 17 sept. 2023
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

4/10 Médiocre

benoit

Voyage en famille
Les points faibles : Propreté
Toilet paper holder was broken, towels holder was broken.
Séjour de 1 nuit en juin 2023
Réponse de Lexington Inn and Suites le 26 juin 2023
Your Review is important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel.

6/10 Satisfaisant

Francois

Voyage en famille
Les points forts : Propreté et personnel et service
Pas de tv fonctionel
Séjour de 1 nuit en mai 2023
Réponse de Lexington Inn & Suites Windsor le 28 mai 2023
Your Review is important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel.

8/10 Bien

Sébastien

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Déjeuner décevant, et personnel peu souriant. Sinon, cest bien.
Séjour de 1 nuit en mai 2023
Réponse de Lexington Inn & Suites le 10 mai 2023
Your Review is important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel.

2/10 Horrible

carol

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
malpropre
Séjour de 1 nuit en avril 2023
Réponse de Deep Patel le 21 avr. 2023
Your Review is important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel.

2/10 Horrible

marie claude

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Chambre très sale, mauvaise odeurs camouflées par du parfum, air climatisée qui coule dans la chambre.
Séjour de 1 nuit en août 2022
Réponse de Lexington Inn & Suites Windsor le 14 août 2022
Your Review is important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bon séjour
Séjour fort satisfaisant.
Séjour de 1 nuit en octobre 2021
Réponse de Patel le 11 oct. 2021
Thank you so much for your review of our hotel. I am pleased to hear that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again !

6/10 Satisfaisant

Jean-Francois

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Séjour de 1 nuit en septembre 2020
Réponse de Manager le 28 sept. 2020
Your Review is important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Please do come see us again.

8/10 Bien

Dorine

Séjour de 4 nuits en juillet 2020
Réponse de Manager le 14 août 2020
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le personnel est souriant a l'écoute et très poli .. On ne manque de rien dans la chambre, lit confortable, je vais y retourner lors d'un déplacement d'affaire.
Séjour de 1 nuit en juin 2019
Réponse de Patel le 18 juin 2019
Thanks for staying with us. We appreciate your feedback.

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en mai 2019
Réponse de Patel le 18 juin 2019
Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

8/10 Bien

Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel à proximité du centre-ville et de l'autoroute 401. Tout près des magasins à grande surface. Le réseau wifi était un peu faible et il serait bien d'avoir plus d'options au petit-déjeuner.
Séjour de 1 nuit en janvier 2019

6/10 Satisfaisant

Jose

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Check out is inconvenient. There is no express checkout. Person at the front makes you wait to go and check for room to allow you to check out. Hotel is old and outdated. I would not stay more than 1-2 nights
Séjour de 1 nuit en mai 2024

10/10 Excellent

Anuj

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
breakfast
Séjour de 1 nuit en mai 2024
Réponse de Lexington Inn & Suites le 21 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

4/10 Médiocre

chaozheng

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Noisy AC. Dirty bedsheet
Séjour de 1 nuit en mai 2024
Réponse de LEXINGTON INN & SUITES le 21 mai 2024
Your Review is important to us as we continuously seek ways to improve upon the guest experience in our hotel. We assure you that we will definitely look into this complaint and implement all necessary measures. We hope to see you again.

2/10 Horrible

Faranak

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de LEXINGTON INN & SUITES le 21 mai 2024
Thank you for your feedback! We appreciate you taking time to share your thoughts. We understand that our establishment may have traditional charm, but we strive to maintain impeccable cleanliness standards to ensure a comfortable stay for all our guests. We're always looking ways to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future.

6/10 Satisfaisant

Pengfei

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Lexington Inn & Suites le 20 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

10/10 Excellent

Tanya

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service
Great stay with a simple but nice breakfast. A bit run down probably due to age but very convenient to get to the tunnel or bridge.
Séjour de 1 nuit en mai 2024
Réponse de Lexington Inn & Suites: le 15 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

8/10 Bien

Rondel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The area was close to the places I wanted to travel to.
Séjour de 2 nuits en mai 2024
Réponse de Lexington Inn & Suites le 14 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

10/10 Excellent

Carmine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was affordable, safe and clean, a great place to stay for a great price!
Séjour de 1 nuit en mai 2024
Réponse de Lexington Inn & Suites le 13 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

10/10 Excellent

GARRY

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was satisfied with my room. Your staff were very helpful and I have no reasons to complain. I will stay with you again the next time I come to Windsor.
Séjour de 2 nuits en mai 2024
Réponse de Lexington Inn & Suites le 12 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

8/10 Bien

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location great … convenient to golf course .
Séjour de 1 nuit en mai 2024
Réponse de Lexington Inn & Suites le 11 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I came for work trip and my stay was absolutely perfect, the cleaner were clean friendly and on time the front staff was always there to help
Séjour de 5 nuits en mai 2024
Réponse de Lexington Inn & Suites le 10 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

6/10 Satisfaisant

Samantha

Les points forts : Propreté et personnel et service
No Elevator
Séjour de 1 nuit en mai 2024
Réponse de LEXINGTON INN & SUITES le 10 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again

8/10 Bien

Sumant

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good property located in the heart of Windsor.
Séjour de 1 nuit en mai 2024
Réponse de Lexington Inn & Suites: le 9 mai 2024
Lexington Inn & Suites:Thank you so much for your review . I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

10/10 Excellent

Natalie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I've stayed here a couple times now and each time I had a great experience. The place is clean and the staff are very friendly.
Séjour de 1 nuit en mai 2024
Réponse de Lexington Inn & Suites, Windsor le 9 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again

8/10 Bien

Eduarda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Lexington Inn & Suites le 7 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

4/10 Médiocre

Bryan

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Huge cleanliness issue marks on walls, tubs not cleaned out, locks missing from door.
Séjour de 2 nuits en mai 2024
Réponse de LEXINGTON INN & SUITES le 6 mai 2024
Your Review is important to us as we continuously seek ways to improve upon the guest experience in our hotel. We assure you that we will definitely look into this complaint and implement all necessary measures. We hope to see you again.

10/10 Excellent

Alex

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The people were very friendly and easy to work with that's one of the things I like about the place
Séjour de 2 nuits en mai 2024
Réponse de Lexington Inn & Suites, Windsor le 5 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

10/10 Excellent

Deborah

Séjour de 1 nuit en mai 2024
Réponse de Lexington Inn & Suites le 6 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

10/10 Excellent

Adela, cardinal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very fast check in and out. Bathroom is really big . Breakfast was good .
Séjour de 2 nuits en mai 2024
Réponse de Lexington Inn & Suites, Windsor le 5 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

4/10 Médiocre

Shamsia

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The wallpaper was peeling. The bed was rumpled when we checked in. The breakfast consisted of just bread and bagels and some jam and butter, very cheap considering what they are charging from us.
Séjour de 1 nuit en mai 2024
Réponse de LEXINGTON INN & SUITES le 4 mai 2024
Thank you for your feedback! We appreciate you taking time to share your thoughts. We understand that our establishment may have traditional charm, but we strive to maintain impeccable cleanliness standards to ensure a comfortable stay for all our guests. We're always looking ways to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

8/10 Bien

Mark

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en avril 2024
Réponse de LEXINGTON INN & SUITES le 3 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again

8/10 Bien

Richard

Séjour de 2 nuits en avril 2024
Réponse de Lexington Inn & Suites le 21 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

2/10 Horrible

Olumuyiwa

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Very old, but was clean
Séjour de 1 nuit en avril 2024
Réponse de LEXINGTON INN & SUITES le 1 mai 2024
Thank you for your feedback! We appreciate you taking time to share your thoughts. We understand that our establishment may have traditional charm, but we strive to maintain impeccable cleanliness standards to ensure a comfortable stay for all our guests. We're always looking ways to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future.

8/10 Bien

Cheehong

Séjour de 1 nuit en avril 2024
Réponse de LEXINGTON INN & SUITES le 1 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

4/10 Médiocre

Xinwei

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de LEXINGTON INN & SUITES le 1 mai 2024
Your Review is important to us as we continuously seek ways to improve upon the guest experience in our hotel. We assure you that we will definitely look into this complaint and implement all necessary measures. We hope to see you again.

10/10 Excellent

Helene, Toronto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
friendly service and always ready to answer any questions and recommendations.
Séjour de 2 nuits en avril 2024
Réponse de LEXINGTON INN & SUITES le 1 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

8/10 Bien

Elmer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de LEXINGTON INN & SUITES le 1 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were very friendly, and the rooms were very clean
Séjour de 2 nuits en avril 2024
Réponse de LEXINGTON INN & SUITES le 27 avr. 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

4/10 Médiocre

Jeff

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de LEXINGTON INN & SUITES le 27 avr. 2024
Your Review is important to us as we continuously seek ways to improve upon the guest experience in our hotel. We assure you that we will definitely look into this complaint and implement all necessary measures. We hope to see you again.

8/10 Bien

Jake

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good
Séjour de 1 nuit en avril 2024
Réponse de Lexington Inn & Suites, Windsor le 25 avr. 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

10/10 Excellent

Abedalazez

Séjour de 1 nuit en avril 2024
Réponse de Lexington Inn & Suites le 14 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

6/10 Satisfaisant

rodney

Séjour de 3 nuits en avril 2024
Réponse de Lexington Inn & Suites le 13 mai 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

10/10 Excellent

Abdool

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good clean
Séjour de 1 nuit en avril 2024
Réponse de Lexington Inn & Suites, Windsor le 20 avr. 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

10/10 Excellent

rameshbabu

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
everything is good
Séjour de 1 nuit en avril 2024
Réponse de Lexington Inn & Suites le 16 avr. 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.

10/10 Excellent

rameshbabu

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
everything is good.
Séjour de 1 nuit en avril 2024
Réponse de Lexington Inn & Suites le 16 avr. 2024
Thank you so much for your review of our hotel. I am pleased to know that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you back again.