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Avis sur The Ro Hotel

4 out of 5
The Ro Hotel
Helm Road, Bowness-on-Windermere, Windermere, England

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 143 avis sur 563." "
Note des voyageurs de 8 (Bien), d’après 183 avis sur 563." "
Note des voyageurs de 6 (Satisfaisant), d’après 117 avis sur 563." "
Note des voyageurs de 4 (Médiocre), d’après 76 avis sur 563." "
Note des voyageurs de 2 (Horrible), d’après 44 avis sur 563." "

7,6/10

Propreté

7,8/10

Personnel et service

7,4/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Sébastien

Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Great potential but a disappointment. A pity
The person at the reception had a very inappropriate behaviour. The welcome was cold, to such a point that we did not stay in the hotel for the diner. Piscine (nice, good temperature), sauna (not warm enough - could not even sweat) Jaccuzzi (out of order). Wifi limited to Whathsapp and Facebok. TV poor quality (channels). Room quite big, good confort with 2 kids, a plus
Séjour de 2 nuits en octobre 2018

10/10 Excellent

Emily

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We had an absolutely amazing stay at this property. The staff were so helpful and polite, they took fantastic care of us. The hotel and surrounding area were beautiful and well kept, the rooms were comfortable with plenty of space and accessible showers. Breakfast was included with the stay and was a delicious buffet, and dinner in the restaurant was fantastic. When we return to Windermere we will absolutely be coming back to stay here again.
Séjour de 2 nuits en avril 2024

8/10 Bien

PAUL ANTHONY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

10/10 Excellent

Lee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just got back from ro hotel stayed 2 nights upgraded room first room not good at back of hotel got a room at the front with balcony and was perfect 👌
Séjour de 2 nuits en mars 2024

8/10 Bien

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A great hotel with history!
We stayed for 2 nights in January. The hotel is very stylish and well equipped. Great location near bars and restaurants although the uphill walk after a few maybe a decision breaker! Staff are very friendly and helpful. Our only gripes are the room we stayed in (with balcony view) was very cold. We had to ask for an electric heater to supplement the built in heating. Also we could here the music and noise from the bar (directly below) so if that's an issue don't choose the balcony view rooms. Otherwise a great stay!
Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Barry

Nice hotel but needs some work
Séjour de 2 nuits en janvier 2024

8/10 Bien

Graeme

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fab Location
This was our first time here and won’t be the last. Every member of staff we met were very friendly & helpful.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

anne

Séjour de 2 nuits en décembre 2023

2/10 Horrible

Stephen

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Rowena

Séjour de 4 nuits en novembre 2023

6/10 Satisfaisant

Wayne

Voyage en couple
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
From the outside hotel looks amazing and same for the bar area, then you walk to the back where rooms are and it’s in need of a face lift, carpets are worn and dirty and paint work needs a freshen up and the final touches in areas like the bathroom were sealant has been used looked like done via a novice, I go to lots of hotels around the lakes and for the money for 1 night expect more for my money it’s these little touches that can ruin the break away
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Kanishk

Voyage en famille avec de jeunes enfants
It was a wonderful stay. The staff were very pleasant and kind. The property was clean and good to stay with the family.
Séjour de 2 nuits en octobre 2023

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ro Hotel
Ro Hotel not our usual type of hotel, found it a little too corporate for our liking so only for that reason we wouldn’t stay again. Very clean and excellent choice for breakfasts. Very noisy on late evenings as our room faced the entrance/exit and car park; room very small and a little claustrophobic. Area of corridor on ground floor smelt musty from ceiling leaks, a few mop buckets around catching the rain. We didn’t use facilities on evenings so can’t comment on service or facilities available.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023

8/10 Bien

JAMES

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Ro hotel was situated close to the centre of Bowness and was clean and obviously fairly recently been repainted. condition was in general good although the carpets looked like they needed replacing. The rooms were comfortable and the food was good. Drinks were a little on the expensive side and I was unhappy having to pay for car parking at the hotel when we were staying there. However we had a good trip and stay.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

raudy

Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

LORRAINE

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Hotel is looking tired. Chipped paint, marks on all the walls. Smells of dampness and flickering lights in hallway. Breakfast has gone down hill from previous stay. At 8.30 am it was barely warm. Previous day very little left at 9.30. Came back from a walk around 1.30 and the excuse for no glasses at the bar for water was ‘clearing up after breakfast’! Disappointed as standards have definitely slipped and no longer value for money
Séjour de 2 nuits en août 2023

6/10 Satisfaisant

Karl

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was okay and that’s all I can say. The breakfast was not good and the room a bit cramped. Air conditioning did not work very well and the quilt on the bed was perfect for a very cold winter. The price for one night was, £261 and I then had to pay an extra £10 for parking. Was it worth the money and would we go back. No and No, sorry.
Séjour de 1 nuit en août 2023

10/10 Excellent

CHIH CHENG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good
Séjour de 2 nuits en août 2023

10/10 Excellent

Adele

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Thomas

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Air-conditioning was not functioning
Séjour de 1 nuit en août 2023

10/10 Excellent

Kenneth, Clarksville

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel on lake Windermere - convenient to shopping and dining options plus walkable to the boats that taxi around the lake. The hotel staff was friendly and helpful. Room was ok and had the amenities we needed. Enjoyed the daily breakfast to gear you up for whatever walk or attraction you pursued that day.
Séjour de 3 nuits en juillet 2023

8/10 Bien

Wincy

Séjour de 1 nuit en juillet 2023

10/10 Excellent

moazzam

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Must go
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Christopher

Les points forts : Propreté et personnel et service
The hotel was clean and the breakfast was good, the room was average. There wasn't any Menu in the room even though there was a restaurant.
Séjour de 3 nuits en juin 2023

2/10 Horrible

Graham

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Don’t go. Not good at all despite what they say.
Not good at all. The hotel require major improvement work despite it saying it’s had that! Our superior room with lake view was not clean and the shower tray had terrible mould around it. We were offered a change of room. The evening meal was very poor, barely warm and lower than average quality. We were offered a 50% reduction and given an apology. ASKED TO PAY £5 TO PARK YOUR CAR OVERNIGHT IN THE HOTEL CAR PARK & TO HAVE TO SQUEEZE IT UP AGAINST A WALL AS NO AVAILABLE SPACE IS DISGRACEFUL
Shower tray mould found upon arrival.
Shower tray mould found upon arrival.
Shower tray mould found upon arrival.
Séjour de 1 nuit en juin 2023

4/10 Médiocre

FREDERIC

Voyage en famille
Les points forts : Propreté
Les points faibles : Confort de la chambre
Ventilation and parking
Worst was receiving parking citation after paying for parking at this hotel. Truly terrible way of treating your customers. No ventilation or cooling of any kind in room on first floor. Window opened about an inch. I will admit the views were nice, but it'd be the same everywhere else.
Séjour de 1 nuit en mai 2023

8/10 Bien

Rose

Voyage en famille
Les points forts : Propreté et personnel et service
Great location, just a steep walk up and down hill. Hotel needs touch up and needs more staff. The staff was absolutely great, but it was hard to watch them run around due to staff shortage.
Séjour de 3 nuits en mai 2023

8/10 Bien

Jimmy

Voyage en couple
Les points forts : Propreté et personnel et service
Bathroom shower leak
Séjour de 2 nuits en mai 2023

10/10 Excellent

Stacey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent location and friendly staff
Séjour de 3 nuits en mai 2023

8/10 Bien

Julia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023

10/10 Excellent

Ian

Séjour de 1 nuit en mai 2023

10/10 Excellent

Janet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2023

10/10 Excellent

Emma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing
Amazing from start to finish
Séjour de 1 nuit en mars 2023

4/10 Médiocre

Mike

Les points faibles : Personnel et service
Séjour de 1 nuit en mars 2023

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One night recharge of batteries!
We had a lovely time from arrival to leaving. The staff were very friendly and helpful, room was spacious and breakfast buffet plentiful. We definately recharged our batteries
Séjour de 1 nuit en mars 2023

8/10 Bien

Jen

Les points forts : Propreté et personnel et service
Nice hotel
Great staff, great views but if your walking into town be prepared to walk back up a big hill. Lovely breakfast. Our room was basic but it was the cheapest, damp smell down our corridor, corridor lights didnt stop flickering and room was far too hot in the night. The downstairs area is really nice especially at night time all lit up.
Séjour de 1 nuit en mars 2023

8/10 Bien

allan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
lovely
had a lovely time at tha Ro hotel. room was really nice, staff were nice and food was lovely. would be a great place when the sun starts to shine. 👍
Séjour de 2 nuits en mars 2023

4/10 Médiocre

George

Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Sleepless nights at the RO Hotel.
Room 128 had no view at all just a stone wall 2ft in front of window. There was bird netting between outside wall and bedroom window. There where Pigeons flying inside netting and birds where on window sill cooing all night long. Which kept us awake all night. This needs to be addressed by management.
Séjour de 1 nuit en mars 2023

10/10 Excellent

Stuart

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved it, a great place for a weekend break.
Great stay. Staff were all friendly and excellent, room was comfy, spotless. Using the cast to tv was very easy (other hotels take note, this is how it should be done). Further to other reviews, the hotel is on a bit of a hill so if you're compromised in your walking it may be a struggle and it could get a bit wearing if I was there for a week but it was fine for the weekend. Breakfast was also great although maybe bigger plates would stop even a couple of items feeling crammed in. The room wasn't the quietest, could hear a lot when the footfall was high so the room could have done with some excluders just to cover the gaps below the door to deaden the noise a bit but that's being really picky. A great stay and would definitely stay again.
Séjour de 2 nuits en mars 2023

10/10 Excellent

Cameron

Séjour de 1 nuit en février 2023

8/10 Bien

Mark

Les points faibles : Propreté
Séjour de 1 nuit en février 2023

10/10 Excellent

Jonathan, Stockport

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2023

6/10 Satisfaisant

NIALL

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was a noise all night from a fan or ac unit. The breakfast selection was good but most of it was only warm, not hot. Nice hotel but let down by a couple of small things, would stay again but would have to be a different room.

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing stay, super friendly staff and the service was great. The room was huge and had lovely views over the lake. Would definitely stay again
Séjour de 1 nuit en décembre 2022

10/10 Excellent

Scott

8/10 Bien

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2022

6/10 Satisfaisant

Mark

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en novembre 2022

10/10 Excellent

John

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Lovely Hotel . Nice room . Very happy, will come again
Séjour de 1 nuit en novembre 2022

10/10 Excellent

Caroline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A wonderful Hotel in a beautiful setting. All of The staff were extremely friendly and helpful. The cleanliness was excellent as well as the Decor and furnishings.
Séjour de 2 nuits en octobre 2022