Chambre Standard | Bureau, Wi-Fi gratuit, draps fournis

Avis sur APM Inn & Suites

2 out of 5
APM Inn & Suites
1347 Berryville Ave, Winchester, VA

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 57 avis sur 219." "
Note des voyageurs de 8 (Bien), d’après 50 avis sur 219." "
Note des voyageurs de 6 (Satisfaisant), d’après 30 avis sur 219." "
Note des voyageurs de 4 (Médiocre), d’après 28 avis sur 219." "
Note des voyageurs de 2 (Horrible), d’après 54 avis sur 219." "

6,4/10

Propreté

7,2/10

Personnel et service

5,4/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

6,0/10

Écoresponsabilité

Avis

2/10 Horrible

Guy, St-Constant

Voyage en couple
Lors de notre arrivée la porte d’entrée barrée et personne à l’office, on a téléphoné et c’est un répondeur….l’inscriPTION à l’entrée nous indique que c’est OPEN
Séjour de 1 nuit en mai 2024

8/10 Bien

Gino

Séjour de 1 nuit en octobre 2023
Réponse de Amanda le 1 nov. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

MICHEL

Séjour de 1 nuit en mars 2023

4/10 Médiocre

Jean-Marc

Les points forts : Confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
non recommable.
Seul chose positive le lit, la chambre de toilette manque d'amour siège de toillette effiloché (plastique) pas de plateau pour le café. La valeur de location devrait de 45$ max. App. 107 a évitée.
Séjour de 1 nuit en janvier 2020
Réponse de General Manager le 9 janv. 2020
Hi Jean-Marc we are sorry your stay was less than perfect. We strive to give our guest a neat, clean and quiet place to stay. We will look into the matters you have mentioned. Thanks for your review.

6/10 Satisfaisant

Francis

Les points forts : Propreté et personnel et service
Staff was excellent and very friendly. TV in room not working properly. No coffee cups with coffee maker.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Sara, knightdale

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Do NOT go here with a family. This is a drug den. The TV was on and the remote was broken. Thankfully I was alone and got there late. I had to go around drug addicts on the stairs. This is what I get for being cheap.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Angela, Ruskin

Les points faibles : Personnel et service
I missed check-in because of flight delays ended up at another hotel. Called the next day and was put on hold for 20 min never came back and did not pickagain
Séjour de 3 nuits en avril 2024

4/10 Médiocre

Rafael

Séjour de 1 nuit en avril 2024

4/10 Médiocre

Ashley

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room smelled like cigarettes, the one towel provided was dirty, there was not toilet paper, the blinds were broken, and the furniture had seen better days
Séjour de 1 nuit en avril 2024
Réponse de Amanda le 10 avr. 2024
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect

4/10 Médiocre

Colleen

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
As i entered the room the TV was already on. That alsrmed me, as i was i was alone and it was dark. Also, i had to ho clear across the room to turn on a working light. The bathroom toilet inside and outside was full of so much urine build up it hadn't been cleaned in st least a couple of months. In the dink, there wete pubic hairs. I want a full refund! This was shocking after driving a 9 hour trip from NY state to Virginia. Please reimburse me directly! I paid by Credit Debit card with my Visa to Expedia for this APM in Winchester on April 4, 2024.
Séjour de 1 nuit en avril 2024
Réponse de Amanda le 10 avr. 2024
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect

8/10 Bien

kathleen, St. Augustine

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Clean room comfortable bed close to Interstate
Séjour de 1 nuit en mars 2024
Réponse de Amanda le 10 avr. 2024
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Donte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great service
Séjour de 2 nuits en mars 2024
Réponse de Amanda le 10 avr. 2024
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

6/10 Satisfaisant

Dave

Séjour de 1 nuit en mars 2024
Réponse de Amanda le 10 avr. 2024
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect

2/10 Horrible

ANDRE

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Staff and other employee was very rude. Tiffany talked to my Client rude an I recorded her while he was on the line with her. The location is not for the ethnic race. I put a google review that night. I booked him at a better Hotel like the employee told him. I am reporting the information to my E & O Insurance and Expedia. I am requesting a refund as soon as possible.
Séjour de 1 nuit en mars 2024
Réponse de Amanda le 10 avr. 2024
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect

10/10 Excellent

Bobby

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
bob
good stay, quiet, nobody bothered you.
Séjour de 1 nuit en février 2024
Réponse de Amanda le 28 févr. 2024
Hi Bobby. Thank you for taking the time to leave us a review. I greatly appreciate it. Your feedback is what helps us to know where we need to continue to improve or to excel at. We value your business and look forward to seeing you again soon.

6/10 Satisfaisant

Summer

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Amanda le 7 févr. 2024
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

2/10 Horrible

Eduardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fighting next to my room
After a stay for one hour I have to leave was a fight next to my room the police come / was a lot of yelling noises . Room was clean
Séjour de 1 nuit en décembre 2023
Réponse de Amanda le 7 févr. 2024
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Amanda le 7 févr. 2024
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

2/10 Horrible

NATHANIEL

Well, like the old saying goes…”You get what you pay for!” I paid $50 for a room, & it was very disappointing. Trashy, unclean, ghetto, etc. Will not be going there again. I didn’t even stay. I checked in at 3pm, went to a 3:20pm movie at Alamo down the street, came back & dropped my key off & left to go back home! Waste of $$!
Séjour de 1 nuit en décembre 2023
Réponse de Amanda le 7 févr. 2024
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect

10/10 Excellent

Crystal

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Amanda le 7 févr. 2024
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

8/10 Bien

John

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements
Séjour de 1 nuit en décembre 2023
Réponse de Amanda le 7 févr. 2024
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Crystal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our room has been very clean , comfortable
Séjour de 1 nuit en décembre 2023
Réponse de Amanda le 7 févr. 2024
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

2/10 Horrible

james

I was unable to stay because they would not accept a picture of my drivers license as ID
Séjour de 1 nuit en novembre 2023
Réponse de Amanda le 7 févr. 2024
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect

8/10 Bien

Crystal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They leave you a lone pretty much. If you need anything and you ask usually you get it
Séjour de 1 nuit en novembre 2023
Réponse de Amanda le 7 févr. 2024
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Crystal

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
They have clean rooms. And they are really laid back. And off street parking
Séjour de 1 nuit en novembre 2023
Réponse de Amanda le 20 nov. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

6/10 Satisfaisant

Yvette Delores

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Room 303 needs waste baskets in it. The toilet needs work. Television did not have a internet connection.
Séjour de 2 nuits en novembre 2023
Réponse de Amanda le 20 nov. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

8/10 Bien

Martin

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Amanda le 18 nov. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

2/10 Horrible

Awil

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terrible
Séjour de 1 nuit en août 2023
Réponse de Amanda le 13 nov. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

2/10 Horrible

Abigail

Séjour de 1 nuit en octobre 2023
Réponse de Amanda le 1 nov. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

10/10 Excellent

Summer

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Amanda le 1 nov. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Jason

Les points forts : Infrastructures et conditions de l’hébergement
Friendly management that’s helpful.
Séjour de 1 nuit en octobre 2023
Réponse de Amanda le 1 nov. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

6/10 Satisfaisant

James

Voyage en famille
Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
door unlocked and TV on when we arrived. Room key
Séjour de 1 nuit en octobre 2023
Réponse de Amanda le 1 nov. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

6/10 Satisfaisant

Tyler

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Please find better housekeepers!
Well at first we were pleased with the size of the room, the cozy bed for the price. Then we notice under the bed there's DOG FOOD and dog hair all kinds of dirt.... then we notice the bed sheets had not been changed in who knows how long. Bed was full of dirt and hairs .. even found a shard of glass or hard plastic in the bed! Front desk 2as pleasant... Everything else was nice for the price. Surprised there was water in the pool ... Didn't go near it to be able to see how clean it warm it might have been but from driving passed I could tell it at least had water in it!
Séjour de 1 nuit en octobre 2023
Réponse de Amanda le 1 nov. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

4/10 Médiocre

Kerry

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Amanda le 17 oct. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avoid for some time.
Bed sheets & towels were clean but nothing else. Tub was digusting and would drain super slow (taking a shower in the pool of water). Cockroaches roaming freely. They are renovating, so hopefully they do a good job and you are lucky to get renovated room.
Séjour de 1 nuit en octobre 2023
Réponse de Amanda le 11 oct. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

2/10 Horrible

bryan

Séjour de 2 nuits en octobre 2023
Réponse de Amanda le 1 nov. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

6/10 Satisfaisant

Lisa

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en octobre 2023
Réponse de Amanda le 11 oct. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

2/10 Horrible

Ryan

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
DO NOT STAY HERE. Yes, the price may be tempting. The room I was given was absolutely filthy. When I got to the room, the door was wide open - literally hanging open. You couldn’t breathe because of the smoke and marijuana stench. Bugs crawling on the ceiling. Blinds were broken and anyone outside could literally see right in if they wanted to. Mattress was stained with blood or something red. Pillows and blanket were stained. The entire place was filthy - floors had dust and trash everywhere. Walls were nasty - dirt and grime built up on them. Shower floor was peeling and cut open. Toilet had stains all over it. People live in these apartments seeing as they had a referral bonus for tenants in the office. I had to ask for a refund and leave. The ladies in the office were very nice but I wouldn’t pay a dime to stink like a cigarette and battle bugs all night.
Séjour de 1 nuit en octobre 2023
Réponse de Amanda le 7 oct. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

8/10 Bien

Kiana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2023
Réponse de Amanda le 4 oct. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

6/10 Satisfaisant

David

This place is pretty bad. It looks like someone tried to get in the room with a crow bar. The tv doesn’t work. The window shades are taped to the window with duct tape.
Séjour de 1 nuit en septembre 2023
Réponse de Amanda le 1 oct. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

6/10 Satisfaisant

Charles

Séjour de 1 nuit en septembre 2023
Réponse de Amanda le 7 oct. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

2/10 Horrible

Terence, Raleigh

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I did like the price, but know I now why. The tv doesn't work and attendant told me maintenance is gone so there is nothing that can be done. Roaches in bathtub and on walls. Toilet wouldn't flush. Overall very bad.
Séjour de 1 nuit en septembre 2023
Réponse de Amanda le 19 sept. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

10/10 Excellent

john

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
They put all new mulch down in the flowerbeds. It was all very nice and clean. The staff was excellent and very professional.
Séjour de 1 nuit en septembre 2023
Réponse de Amanda le 14 sept. 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de Amanda le 28 août 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

8/10 Bien

Summer

Séjour de 2 nuits en août 2023
Réponse de Amanda le 25 août 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Dylan

Voyage en famille, Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Very awesome staff
The staff is really nice and easy to talk to!
Séjour de 1 nuit en août 2023
Réponse de Amanda le 22 août 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

4/10 Médiocre

Abhijeet

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Amanda le 11 sept. 2023
We are sorry to learn that your recent experience did not meet your expectations, and we apologize for any inconvenience caused. Please know that we take all feedback seriously and we are committed to providing an excellent guest experience at all times. We will take appropriate action on the issues you stated in your review. At our property, we strive to maintain a neat, clean and quiet atmosphere and work to improve our services. Your feedback helps us to identify areas where we can focus our efforts and ensure that our guest are satisfied. Once again, we apologize for the issues you experienced during your stay and we hope to have the opportunity to welcome you back to our establishment to provide the service that you have come to expect.

10/10 Excellent

Terence

Séjour de 2 nuits en août 2023
Réponse de Amanda le 22 août 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Amanda le 21 août 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

destiny

Les points forts : Équipements et infrastructures et conditions de l’hébergement
front desk was extremely polite and helpful. :)
Séjour de 1 nuit en août 2023
Réponse de Amanda le 17 août 2023
Thank you for taking the time to share your experience with us. It was our pleasure having you stay with us and we appreciate your review. Your positive review encourages us to strive towards excellence and continuously improve our services. Your satisfaction is our top priority and we are thrilled that you had a memorable experience with us. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.