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Avis sur Jackson Hole Vacation Condominiums by VRI Americas

3 out of 5
Jackson Hole Vacation Condominiums by VRI Americas
JHRC Condo Share 4010 W. Lake Creek, Drive Suite C, Wilson, WY

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 8 avis sur 27." "
Note des voyageurs de 8 (Bien), d’après 13 avis sur 27." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 27." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 27." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 27." "

8,6/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

5,0/10

Écoresponsabilité

Avis

8/10 Bien

Elizabeth

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Expedia and JH vacation condo mgt need to fix the communication between platforms. No key, no condo #, office was closed. After 2 calls a manager came by. Nice guy, but holy moly, The whole process took an hour to resolve.
Séjour de 4 nuits en septembre 2023

4/10 Médiocre

Grant

Voyage en groupe
Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
They place we booked had substantial water damage, and there where multiple buckets in the condo to collect any additional water that entered the place. Overall very poor quality. The vacation rental office had the opportunity to inform us of the issue before our stay so we had an opportunity to book different lodging but they never did. In addition, when the issue was brought up the receptionist was going to have the manager call me, I have followed up a number of different times and have not received a call.
Séjour de 2 nuits en mars 2023

4/10 Médiocre

Grant

Voyage en groupe
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I received a call a few days before our stay and was told that our room had some damage so they would be upgrading us to a different, larger room. I then called and spoke with the office the day of arrival to get check in instructions, no further issues where mentioned at this time. When we arrived for check-in to our upgraded larger room we found severe water damage, along with multiple buckets to catch any further leaks. Overall cleanliness of the room was below expectations. I spoke with the main office and expressed understanding that they could not have prevented the water leak, but it was evident they knew about the leak and they had multiple opportunities to inform us before our arrival of the issue and we could have found alternative lodging. I was told that further management would reach out as they understood there was a lack of communication on their side. It has been multiple days and I still have never received a call from anyone, even after reaching out a hand full of times. Overall very disappointed, our trip was during this areas "off-season" and there where multiple lodging options and we do not believe we should have paid full price for this condo when the condition was far from ideal. Had this management company let us know of the damage we could have easily found another place to stay in much better condition for the same price.

8/10 Bien

Kelly

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements
Very Dated property but clean
Séjour de 3 nuits en février 2023

10/10 Excellent

Donna, Wolcott

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The Condo was fully furnished, the kitchen had everything that you could imagine. It was very homey!
Séjour de 2 nuits en septembre 2022

6/10 Satisfaisant

Grizel

Voyage en couple
Les points forts : Propreté et équipements
The condo is centrally located. It had all the necessary bath and kitchen supplies. The layout and space is great. When checking in you go to a nearby management office to pick up the key. We saw moose crossing the backyard in the morning and that was very exciting. My only recommendation is that the condo needs updating. The carpet smells funky. Overall it was fine for our 2 night stay in Jackson.
Séjour de 2 nuits en septembre 2022

10/10 Excellent

Kristi

Voyage en famille, Voyage en groupe
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en septembre 2022

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté et confort de la chambre
Don’t stay here…
Disappointing. The condo was very dusty setting off allergies. Condo in very poor condition, aesthetically. Communication with management was nonexistent even after leaving messages on voicemail, we were just lucky to catch the person in office when we finally found the office.
Séjour de 3 nuits en septembre 2022

10/10 Excellent

Paul R

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2022

8/10 Bien

COURTNEY

Séjour de 3 nuits en septembre 2022

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Propreté
Les points faibles : Confort de la chambre
A true nightmare
Check-in time is from 4 to 5 pm after which the office will be closed. Since my flight arrives at 9 pm, I called the number on the reservation; it was an incorrect number for an unrelated person in Maryland. Hotels.com could not reach the office either. They sent them an email and copied me but no one EVER responded. Day before, I searched the operating company and found their number in California. They gave the Jackson office number. Answering service told me that the office closes at 5 pm and that I can call them when I arrive late to get instructions. They did not tell me that the lockbox is at a different address or that they've never been to that place before. It took a lot of guesswork and trials to find the office and lockbox. It was too dark to see lockbox numbers. With wife's help and cellphone light, we figured it out. The complex was also too dark to locate the apartment. We had to turn on the high beam from a distance to read the signs. The ordeal took couple of hours of frustration. Check-in paperwork showed wrong departure date. The office was closed the next two days for weekend. Third day the office was open but no one was there. I called later and talked to the manager who apologized for check-out date error and said all is ok. Next day while away, I get a call asking me to move to another apartment soon or they will move our stuff. My wife had to drive back to pack and move. Never seen worse management. Apartment was dated but spacious & clean.
Séjour de 5 nuits en juin 2022

4/10 Médiocre

Wiebke

Voyage en couple
We could not get assistance with getting into this condo! Awful communication with condo management. After waiting for 80 minutes, w/key to get into condo, we left and went to a different place to stay.
Séjour de 2 nuits en mai 2022

8/10 Bien

Jay

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en février 2022

8/10 Bien

Steve

Voyage en groupe
Les points forts : Propreté
The advertised hot tub is off-site at an athletic center so we did not venture out to find it.
Séjour de 4 nuits en janvier 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Very happy!
Great location! Very spacious and all the necessary amenities! Very happy with our stay!
Séjour de 4 nuits en octobre 2021

10/10 Excellent

Rocio

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We liked the location, the size of the unit and the nice and quiet neighborhood.
Séjour de 3 nuits en octobre 2021

10/10 Excellent

In

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This condo is spacious and has good facilities. I used the first floor, and there is a gas barbecue grill on the lawn right in front of the living room. It also has firewood for fireplaces even though I didn't use it.
Séjour de 2 nuits en octobre 2021

8/10 Bien

Nicole

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place
We booked a 2-bedroom condo but was given a 1-bedroom. There was some confusion as to why this happened but the property tried to make it right. Overall it was a good place to stay for space. Great backyard to get out with the kids or just take in the peaceful area. Would recommend after booking the property to call the actual property to confirm the right room was booked.
Séjour de 2 nuits en mai 2021

8/10 Bien

Jody

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Is was very nice and quiet
Séjour de 2 nuits en mai 2021

8/10 Bien

katherine

Voyage en famille
Les points forts : Propreté
It was roomy but it needed an upgrade. The furnitures were old and did not look very clean.
Séjour de 2 nuits en mai 2021

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Great location, wild life and moose often seen in the back yard area grazing and walking around. There was a repair happening in our unit that was not finished when we arrived our condo had fallen ceiling debris on the floor and window, and the window cushions were left laying on the floor. We had to clean this up ourselves and replace the window cushions. But overall, nice place, great staff, great views and close to Jackson and the Teton area.
Séjour de 2 nuits en mai 2021

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Little hideaway in the Tetons
Overall the condo was good. There was lot of construction going on next door that kept making noise with power wash. The nicest thing about the place was the location- right at the foothills of the Tetons, although a little bit away from downtown. The use of gym Nextdoor was helpful after a nine mile trek to Jenny lake. The condo had all cooking amenities but we didn’t use any.
Séjour de 4 nuits en avril 2021

8/10 Bien

Patrick

Voyage en groupe
Les points forts : Propreté et personnel et service
Séjour de 6 nuits en mars 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2020

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en octobre 2020

8/10 Bien

Ann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en octobre 2020

8/10 Bien

Kevin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hideaway
Large condo could easily sleep 10 people was fairly priced. Has a small kitchen will everything you need to cook. Has a market (pricey) that is 200 yards away but easy if you need to grab something. I appreciated that it was away from the hussle of Jackson and it made it easier to get to Teton from Wilson
Séjour de 3 nuits en octobre 2020