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Avis sur Best Western Plus Williston Hotel & Suites

3 out of 5
Best Western Plus Williston Hotel & Suites
4201 4th Ave W, Williston, ND

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 264 avis sur 439." "
Note des voyageurs de 8 (Bien), d’après 116 avis sur 439." "
Note des voyageurs de 6 (Satisfaisant), d’après 35 avis sur 439." "
Note des voyageurs de 4 (Médiocre), d’après 13 avis sur 439." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 439." "

9,0/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Breakfast was fat, sugar and salt. No fruits except for one or two apples and oranges.
Séjour de 2 nuits en juillet 2019
Réponse de Sheila J le 8 août 2019
Thank you for your review. We appreciate bringing this to our attention and will looking into offering better and healthier options for breakfast.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
J'aime piscine et sport equipment pres de l'aeroport
Séjour de 1 nuit en juillet 2019
Réponse de Sheila Jimenez le 7 juil. 2019
Thank you for your review!

8/10 Bien

Goran

Séjour de 1 nuit en avril 2024

10/10 Excellent

Christine, Mead

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fast friendly check in. It was the best part of my travel day.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Dolan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
The property itself was nice. The room we stayed in was extremely clean. The breakfast was good and the staff was helpful. Had a run in a with crazy person at Walmart across the street. Nothing bad to say about the hotel, but the area has some colorful wildlife.
Séjour de 1 nuit en avril 2024
Réponse de Brenda le 16 avr. 2024
Thank You for this kind review. I am very glad you enjoyed your stay. I am sorry about the experience you had at Walmart. We look forward to seeing you again soon.

2/10 Horrible

Dayleen

Les points forts : Personnel et service
Les points faibles : Propreté
The housekeeping or lack there of was absolutely horrible. If we were lucky we received one clean towel daily. As we were there 7 days, the bed was never made. I ended up making it daily needless to say no offer of sheet change. No coffee refill, no toilet paper, or kleenex. On the final night i actually had to go to front desk to replenish Items in our room. I will give kudos, to I believe German gentleman, whom runs the kitchen great job!!!
Séjour de 7 nuits en mars 2024
Réponse de Brenda le 9 avr. 2024
On behalf of our entire team, I would like to say I am sorry about housekeeping not replenishing your in room amenities. I will be adding 750 additional rewards point for this inconvenience. I will let the breakfast attendant know he is doing a good job and he will be rewarded for your mention in this review. We hope you will give us another try the next time you are in town.

10/10 Excellent

Melody

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing place!! Staff r very nice n chill.
Séjour de 1 nuit en avril 2024
Réponse de Brenda le 9 avr. 2024
Thank You for this kind review. We look forward to seeing you again on your next stay.

10/10 Excellent

Marvin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very friendly.
Séjour de 2 nuits en mars 2024
Réponse de Brenda le 16 avr. 2024
Thank you for this kind 5 out of 5. I am glad you enjoyed your stay. We will see you next time.

10/10 Excellent

Rhonda, Dickinson

Séjour de 1 nuit en mars 2024

10/10 Excellent

Danielle

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stay here everytime we travel to Williston- zero complaints!
Séjour de 2 nuits en mars 2024
Réponse de Brenda le 22 mars 2024
Thank You for this kind review Danielle. I am glad you enjoyed your stay. We look forward to seeing you again soon!

10/10 Excellent

Gregory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Get place to stay staff always helpful
Séjour de 1 nuit en janvier 2024
Réponse de Brenda le 26 févr. 2024
Thank you for this kind review. We look forward to seeing you again on your next stay! Have a wonderful week.

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly recommend
Beautiful property. Delicious breakfast. Quiet environment. Good recommendations from staff about local attractions. Just one downer: tv reception wasn't optimal.
Séjour de 1 nuit en janvier 2024
Réponse de Brenda le 26 févr. 2024
Thank you for this kind review. I will share this with the staff to show them a good job done. We will see you next time! Have a great week.

8/10 Bien

Carol

Séjour de 3 nuits en janvier 2024
Réponse de Brenda le 22 mars 2024
Thank you for this kind review. I am glad you had a good stay. I hope to see you again soon.

10/10 Excellent

Jamie

Séjour de 1 nuit en janvier 2024
Réponse de Brenda le 26 févr. 2024
Thank you for this kind review. I am glad you enjoyed your stay. We will see you next time!

10/10 Excellent

Leon

Séjour de 1 nuit en janvier 2024
Réponse de Brenda le 26 févr. 2024
Thank you for the 10 out of 10. We are glad you enjoyed your stay with us. We will see you next time!

8/10 Bien

Blair, Radville

Séjour de 2 nuits en janvier 2024
Réponse de Brenda le 26 févr. 2024
Thank you for this kind review. I am glad you enjoyed your stay. we will see you next time Blair!

8/10 Bien

Cynthia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Brenda le 26 févr. 2024
Thank you for this kind review. I am glad you enjoyed your stay. we will see you next time Cynthia!

8/10 Bien

Tenya

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our room was great except for the shower water would not get hot and who doesn't love a hot shower. We finally ended up moving rooms. Breakfast was awesome and the gentleman that put it out was super nice and great with the kids. Hotel Staff was awesome
Séjour de 2 nuits en décembre 2023
Réponse de Brenda le 26 févr. 2024
Thank you for this kind review. I am very sorry you had to be moved. I am glad you enjoyed the rest of your stay. We will see you next time Tenya!

10/10 Excellent

Pamela

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Brenda le 26 févr. 2024
Thank you for the 10 out of 10. We are glad you enjoyed your stay with us. We will see you next time!

10/10 Excellent

Hailey

Les points forts : Personnel et service
Séjour de 1 nuit en décembre 2023

10/10 Excellent

luke

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I have stayed at this hotel a few times, and it is my choice for hotels in Williston. The rooms are clean, the staff is friendly, and the breakfast is one of the best I’ve had at a hotel.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Mike

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Nathan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Worked for me
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Richard

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Justin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff
Séjour de 4 nuits en novembre 2023

8/10 Bien

Becky

Séjour de 2 nuits en novembre 2023

10/10 Excellent

jeff

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Every one was very friendly
Séjour de 3 nuits en novembre 2023

8/10 Bien

Jason

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location near dining. Clean and spacious rooms.
Séjour de 1 nuit en novembre 2023
Réponse de Brenda le 21 nov. 2023
Thank you Sir for this kind review. I am glad you enjoyed your stay. We will see next time.

2/10 Horrible

Camron

Les points faibles : Personnel et service
Séjour de 1 nuit en novembre 2023
Réponse de Brenda le 22 nov. 2023
I am very sorry we did not exceed your expectations. We hope you will give us another try to give you a wonderful experience. Thank you for your review.

8/10 Bien

Daric

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location and price was good. Breakfast needed work.
Séjour de 1 nuit en novembre 2023
Réponse de Brenda le 22 nov. 2023
I am very sorry we will work on the breakfast. I hope you will give us another try to wow you at our breakfast.

6/10 Satisfaisant

Joshua

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a housekeeper trying to walk in as i was sleeping
Séjour de 3 nuits en novembre 2023
Réponse de Brenda le 22 nov. 2023
I am very sorry we did not exceed your expectations. We hope you will give us another try to give you a wonderful experience. Thank you for your review.

10/10 Excellent

Kathleen, Thornton

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Employees very friendly and very clean rooms.
Séjour de 1 nuit en novembre 2023
Réponse de Brenda le 22 nov. 2023
Thank you for the five out of five review. We are so glad you enjoyed your stay. We will see you next time!

10/10 Excellent

Carla

Séjour de 1 nuit en octobre 2023
Réponse de Brenda le 22 nov. 2023
Thank you for giving us a 10. We give you a 10 back! We are glad you enjoyed your stay. We will see you next time!

6/10 Satisfaisant

Janda

Séjour de 2 nuits en octobre 2023
Réponse de Brenda le 22 nov. 2023
Thank you for this kind review. Please let me know how we can make your stay a 10 out of 10. We hope you will give us another try.

10/10 Excellent

Rhonda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I'm glad it had a pool for my Grandkids to enjoy !!
Séjour de 4 nuits en octobre 2023
Réponse de Brenda le 22 nov. 2023
Thank you for this kind review. I am glad you enjoyed your stay. We look forward to seeing you on your next stay.

10/10 Excellent

Kaylee

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worth it
They let me have an early check in , due to having to get ready for a wedding. The hotel was clean & the breakfast was really good
Séjour de 1 nuit en octobre 2023
Réponse de Brenda le 18 oct. 2023
Thank you so much for this kind review. I will share this with staff to show them what a good job they are doing. We will see you next time!

10/10 Excellent

Jay

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All was very nice
Séjour de 1 nuit en octobre 2023
Réponse de Brenda le 18 oct. 2023
Thank you for the 10 out of 10. We are glad you enjoyed your sty. We will see you next time!

10/10 Excellent

Stephen

Séjour de 1 nuit en octobre 2023
Réponse de Brenda le 18 oct. 2023
Than You for the 10 out of 10 review. I am very glad you enjoyed your stay. We look forward to seeing you on your next stay!

10/10 Excellent

Nancy, Manassas

Nice stay!
Séjour de 1 nuit en octobre 2023
Réponse de Brenda le 18 oct. 2023
Hello Nancy, Thank you for this kind review. I am glad you enjoyed our stay. We hope to see you again soon.

8/10 Bien

Alyson

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
10/2-10/
There was a gentleman that made breakfast in the morning. I can't remember his name, but he was an absolute delight! Breakfast was good, and he took the time to say hello to people. A smile can make or break a day! I was even a little sad to not see him last Friday morning as that was my check out day. I hope good things happen to that man. As far as the rest of the stay, it was good. However, there was no cleaning products in the gym and one of the machines was missing a piece that allowed people to select the amount of weight they want to use. The hot tub was down all week which was unfortunate. Hopefully it can be fixed soon! I'll be sure to stay there the next time I'm in Williston for work! Also, providing dinner at the end of the day as well as breakfast was a deal breaker for me! I saved so much money on eating out!!!! This alone will bring me back every time.
Séjour de 4 nuits en octobre 2023
Réponse de Brenda le 13 oct. 2023
Thank you so much for this kind review. I am glad you enjoyed the food and drinks. I will have the hot tub back up Monday & for good. :) We look forward too seeing you on your next stay.

10/10 Excellent

kathy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Room were either out of soap conditioer and body soap in dispensor or plugged
Séjour de 1 nuit en octobre 2023
Réponse de Brenda le 13 oct. 2023
Thank you so much for this kind review. I will send maintenance up to look at the room you were in right away. We look forward too seeing you on your next stay.

10/10 Excellent

Rick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
And Jessica at the front desk is really nice and friendly
Séjour de 1 nuit en octobre 2023
Réponse de Brenda le 13 oct. 2023
Thank you so much for this kind review. I will share this with Jessica and show her what a good job she is doing. We look forward too seeing you on your next stay.

10/10 Excellent

James

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Definitely my new favorite place
Very nice hotel with a complimentary meal M - Th
Séjour de 1 nuit en octobre 2023
Réponse de Brenda le 13 oct. 2023
Thank you so much for this kind review. I am glad you enjoyed the food and drinks. We look forward too seeing you on your next stay.

10/10 Excellent

Scott

Les points forts : Propreté
Séjour de 1 nuit en octobre 2023
Réponse de Brenda le 13 oct. 2023
Thank You for this wonderful review. we look forward to seeing you next time!

10/10 Excellent

Robert

Séjour de 1 nuit en septembre 2023
Réponse de Brenda le 4 oct. 2023
Thank you so much for this kind review. I am glad you enjoyed your stay. We will se you next time!

4/10 Médiocre

Tara

Les points forts : Propreté
No hot tub
I usually love my stays with Best Western, but this hotel did not have the hot tub up and running. It was my main requirement because I am disabled and the hot water helps my muscles after a long day of travel. When I checked in I told the gal I was going to soak in the hot tub and she didn't even bother to tell me it was under maintenance. It upset me. I could have simply got in the bath tub instead of getting my swim suit on and all.
Séjour de 1 nuit en septembre 2023
Réponse de Khia le 3 oct. 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Bien

Cassidy

Séjour de 1 nuit en septembre 2023
Réponse de Brenda le 4 oct. 2023
Thank you for this generous review. Next time you stay we will try to make that 8 a 10, see you then!

10/10 Excellent

Mary T

Voyage en famille
So far best hotel this trip
Séjour de 1 nuit en septembre 2023
Réponse de Brenda le 25 sept. 2023
Thank you for this wonderful review. I am glad you enjoyed your stay. We look forward to seeing you next time.

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Gabby Villarreal le 18 sept. 2023
We are so happy to hear that you enjoyed your stay with us. we hope to see you stay with us again in the future. Thank You for staying with us and we hope to see you with us again.

6/10 Satisfaisant

Kristopher

Voyage d’affaires
Les points faibles : Équipements
They didn’t have “do not disturb” signs for the doors. When I asked for one, they said they stopped buying them. Then noted that I couldn’t stop the maids from entering my room. Just bizarre
Séjour de 4 nuits en septembre 2023
Réponse de Gabby le 18 sept. 2023
I am so sorry to hear that this was your experiance sir, this is definately not the case and we are so sorry to hear that this was what you were told If you ever decide to stay with us again we will absalutly make sure that if there is not already one in your room we will have one ready for you at the desk.