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Avis sur Williamsburg Inn, an official Colonial Williamsburg Hotel

5 out of 5
Williamsburg Inn, an official Colonial Williamsburg Hotel
136 East Francis Street, Williamsburg, VA

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 160 avis sur 178." "
Note des voyageurs de 8 (Bien), d’après 11 avis sur 178." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 178." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 178." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 178." "

10/10

Propreté

9,8/10

Personnel et service

9,6/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Kerry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this Inn, so beautiful and such a peaceful place to stay. All of the little touches made for such a wonderful experience!
Séjour de 1 nuit en mai 2024
Réponse de Patricia le 16 mai 2024
Kerry thank you for staying at the Williamsburg Inn. We are happy to hear that you enjoyed your stay at the Williamsburg Inn. We truly appreciate your feedback and are glad to see the small touches made your stay more enjoyable. Our team works diligently to create meaningful experiences. We hope we have the opportunity to host you again.

10/10 Excellent

Jeffrey Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ideal location and facility for our trip to Williamsburg.
Séjour de 3 nuits en avril 2024
Réponse de Pkipp le 7 mai 2024
Thank you for your kind review, we look forward to hosting you again!

10/10 Excellent

Catherine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is an exquisite property which the prices reflect! Our view overlooked the awning over the front door which is in serious need of maintenance and cleaning, surprising considering the attention to detail everywhere else.
Séjour de 3 nuits en avril 2024
Réponse de pkipp Guest manager le 1 mai 2024
Thank you for taking the time to review our Historic hotel, we look forward to seeing you again!

10/10 Excellent

Christine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome location, service and atmosphere. Enjoyed every minute.
Séjour de 1 nuit en avril 2024
Réponse de pkipp Guest manager le 1 mai 2024
Thank you for taking the time to rate our property.

10/10 Excellent

Mai

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Everything!
Séjour de 1 nuit en avril 2024
Réponse de Pkipp le 14 avr. 2024
Thank you for rating our Hotel, please come back again soon!

10/10 Excellent

jack

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect, great service!
Séjour de 2 nuits en avril 2024
Réponse de Pkipp le 14 avr. 2024
Thank you for the kind words, we are happy that you took the time to review our hotel. Please come visit us soon.

6/10 Satisfaisant

Francis

Séjour de 2 nuits en mars 2024
Réponse de Pkipp le 14 avr. 2024
Thank you for taking the time to rate our hotel, we hope you get the chance to return soon.

10/10 Excellent

Mary Beth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank you, Adrian and all the staff!!! My father is fighting parkinson's and the staff was very helpful. The restaurant staff pureed his food. A beautiful, hostorical inn. Very comfortable and so many surprises. Fresh rose and other flowers, bailey's night cap and chocolates. Such elegance and comfort! Thank you!
Séjour de 1 nuit en mars 2024
Réponse de Patricia le 14 mars 2024
Thank you for staying at the Williamsburg Inn! We are so happy we could make this stay enjoyable.

10/10 Excellent

Karen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Every staff member we encountered smiled, spoke to us. and asked if there was something they help us with. The amenities were incredible, from the fires and fresh flowers in the lobby to the turn down service with amaretto and Ethel M chocolates. The rooms were beautifully decorated and spacious. You are just a few steps from Duke of Gloucester street. Top notch all the way. We will definitely be back.
Séjour de 1 nuit en février 2024
Réponse de Patricia le 2 mars 2024
Thank you for choosing to stay with us at the Williamsburg Inn. We are so happy that you enjoyed your stay with us and enjoyed all the small details. We look forward to hosting you again.

4/10 Médiocre

L

Les points forts : Propreté et personnel et service
terrible trying to sleep. very loud noise perhaps from the hotels water pipes??? Furthermore my assigned room was between a public bathroom and an active meeting room. After spending over $1500 for a two night stay, I would have expected a quite night sleep... I shall not return.
Séjour de 2 nuits en février 2024
Réponse de Patricia le 14 mars 2024
L,We thank you for your feedback and ensure we have been working on this issue with our maintenance team to locate the source of the problem. We hope that we can earn your business again in the future.

10/10 Excellent

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Leslie le 12 janv. 2024
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg! Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager

10/10 Excellent

Larry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is so friendly and dinner was excellent!!
Séjour de 1 nuit en janvier 2024
Réponse de Leslie le 12 janv. 2024
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us and that you especially enjoyed dinner. We look forward to welcoming you back again someday. Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager

10/10 Excellent

susan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything and everyone was exceptional. Courteous, respectful and professional plus friendly.
Séjour de 4 nuits en décembre 2023
Réponse de Dan- Guest Service Manager le 31 janv. 2024
Thank you for providing feedback. We hope to welcome you back to the Williamsburg Inn.

10/10 Excellent

Kenneth

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay at the Inn we were very pleased with the service and staff. Very helpful and accommodating. Perfect location to walk to the historic area. We will be back Highly recommend 👍😎
Séjour de 2 nuits en novembre 2023
Réponse de Leslie le 12 janv. 2024
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday. Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager

10/10 Excellent

David W

Séjour de 2 nuits en novembre 2023
Réponse de Leslie le 12 janv. 2024
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg! Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager

10/10 Excellent

Helen, Glendale

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Williamsburg Inn is truly a 5-star resort experience! From the incredible staff to the beautiful property, can’t ask for anything more. Thanks again for another amazing stay!
Séjour de 3 nuits en octobre 2023
Réponse de Leslie le 5 nov. 2023
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again the next time that you are in Williamsburg.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 Excellent

Kenna

Séjour de 3 nuits en octobre 2023
Réponse de Leslie le 5 nov. 2023
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating.We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 Excellent

Kenneth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Williamsburg and is the finest experience
The finest resort experience ever! Everyone was helpful, and the rooms are kept in immaculate condition. The property has been well cared for, and is located in the heart of a historical treasure of our country.
Séjour de 4 nuits en octobre 2023
Réponse de Leslie le 29 oct. 2023
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again the next time that you are in Williamsburg. Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 Excellent

Kathy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magic in Williamsburg
Beautiful hotel, great location, gorgeous golf course. The staff was excellent, knowledgeable and helpful. The restaurant was very good, nice menu.
Séjour de 4 nuits en octobre 2023
Réponse de Leslie le 16 oct. 2023
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 Excellent

Dragos

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Suroundings are exceptional!
Séjour de 1 nuit en octobre 2023
Réponse de Leslie le 16 oct. 2023
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 Excellent

Barbara

Voyage en famille, Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gracious staff from Bellman to maids. Lots of special unexpected extras that make the difference of standing out as a premier resort experience.
Séjour de 2 nuits en septembre 2023
Réponse de Leslie le 2 oct. 2023
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us and especially enjoyed the little extras that we provide to our guests.We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 Excellent

Magdalene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Leslie le 2 oct. 2023
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 Excellent

Mohammed

Les points forts : Propreté
Séjour de 2 nuits en septembre 2023
Réponse de Leslie le 22 sept. 2023
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 Excellent

Michael

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Leslie le 16 sept. 2023
Michael,The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 Excellent

Pheona, Milwaukee

Séjour de 2 nuits en août 2023
Réponse de Leslie le 15 sept. 2023
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

8/10 Bien

Robert

Voyage en couple
Les points forts : Équipements
Restaurant menu should have some less exotic staples. We couldn’t eat there. Also, room service?
Séjour de 2 nuits en août 2023
Réponse de Pamela le 25 août 2023
Hello Robert - Thank you for your feedback.Menu review is underway and room service is offered during breakfast hours. We look forward to welcoming you back to Colonial Williamsburg soon.

8/10 Bien

Elizabeth

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Lots of atmosphere but lacking warm hospitality
The Inn is a lovely place and we enjoyed the grounds and our room. What was sad is that we did not experience amazing hospitality. The only person who was particularly kind, was Josiah at the front desk. Everyone else treated us like we were unimportant and spoke to us in a rude short manner.
Séjour de 2 nuits en juillet 2023
Réponse de Leslie le 2 août 2023
Thank you for staying with us and for your comments. I sincerely apologize that you did not experience amazing hospitality during your visit. This is not the level of service we generally provide and it certainly does not meet our standards. I have shared your comments with our team and we will take the appropriate steps to prevent this from happening in the future. We hope that we will have another occasion to meet your expectations and give you the exceptional service that you deserved this time.Best regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best place and wirth every cent.
It was wonderful and better than we expected.
Séjour de 2 nuits en juillet 2023
Réponse de Leslie le 2 août 2023
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating.We can’t wait to welcome you back the next time you are in Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 Excellent

Gunilla, Alexandria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The classic historical yet contemporary ambiance
Séjour de 2 nuits en juillet 2023
Réponse de Leslie le 2 août 2023
Thank you so much for sharing your experience with us at the Williamsburg Inn.I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 Excellent

Cheryl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023
Réponse de Leslie le 2 août 2023
Thank you so much for sharing your experience with us at the Williamsburg Inn.I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 Excellent

CRAWLEY A.

Séjour de 3 nuits en juillet 2023
Réponse de Leslie le 2 août 2023
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our stay was mostly for pleasure and relaxation. the Williamsburg Inn surpassed our expectations. very comfortable rooms, very clean and "Inn" was exceptionally pleasant all around.
Séjour de 2 nuits en juin 2023
Réponse de Leslie le 2 août 2023
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 Excellent

Joan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful hotel with great service.
Séjour de 2 nuits en juin 2023
Réponse de Pkipp le 22 juin 2023
Thank you for rating our hotel, we look forward to hosting you once again! Paula Kipp GSM

10/10 Excellent

Molly

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We took our 16yr old on a quick getaway and absolutely loved our stay. The Williamsburg Inn is one of the nicest hotels we’ve ever stayed in! Very friendly staff. And walking around colonial Williamsburg is always a treat!
Séjour de 2 nuits en juin 2023
Réponse de Pkipp le 22 juin 2023
Thank you for the outstanding rating and kind words, we look forward to your return to our area soon!Paula Kipp GSM

10/10 Excellent

Jennifer, South Hamilton

Séjour de 1 nuit en mai 2023
Réponse de Pkipp le 22 juin 2023
Thank you for rating our Colonial Housing, we look forward to hosting your stay once again!Paula Kipp GSM

10/10 Excellent

Michael

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic hotel and extremely helpful staff.
Séjour de 4 nuits en août 2022
Réponse de Pkipp le 22 juin 2023
Thank you for rating our hotel, we look forward to hosting you again.Paula Kipp GSM

8/10 Bien

Larry, Mesquite

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I would probably give the hotel a 5 star. Two minor complaints. First, the 3 people checking us in complained about some people were arriving too early - before the check-in time. Travelers can’t always know their travel time of arrival. I made reservations months ago. I got there at two and they made me wait until after 4. We were also text on our phone about needing to again confirm that we’re still coming. How rude! You had our deposit to keep if we didn’t show. You even did it for our restaurant reservations. Also, turn-down service means very little to us - but please don’t insult our intelligence by leaving a note saying”Out of respect for your health and safety we have temporarily suspended the service.” A maid comes in the room once can certainly come in a second time. The worst thing was your nice restaurant was closed both nights we were there. The other one I’d have to give a C rating on value, quality, and service. They were actually stacking dirty dishes behind where my wife was sitting. It was so mediocre that we cancelled dinner reservations the second night. Why 5 stars on the hotel - the wonderful room and the fresh flowers.
Séjour de 3 nuits en avril 2022

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful!
Séjour de 2 nuits en avril 2022
Réponse de Pkipp le 22 juin 2023
Thank you for rating our hotel.

8/10 Bien

Wendy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thumbs up.
Beautiful building, stunning grounds and landscaping. Food was fantastic. The kids loved the pool. We will return.
Séjour de 2 nuits en avril 2022

10/10 Excellent

Jeanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceeded our expectations
Séjour de 2 nuits en mars 2022

10/10 Excellent

Erik, WASHINGTON

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our family of four, including a ten and seven year old had a great stay at this grand old hotel. It is perfectly located for walking visits to Colonial Williamsburg.
Séjour de 1 nuit en mars 2022
Réponse de Pkipp le 22 juin 2023
We look forward to hosting you once again, thank you for your review.Pkipp GSM

10/10 Excellent

Gerald

Séjour de 1 nuit en mars 2022

10/10 Excellent

Donna

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We loved our visit this past weekend. Beautiful, comfortable room and excellent staff. Only downside was getting something to eat at times other than breakfast and dinner without having to leave the property. I know its staffing problems which is everywhere but at least have a snack bar or something opened. Other than that we had a wonderful time and will be back.
Séjour de 2 nuits en mars 2022
Réponse de Pkipp le 22 juin 2023
Thank you for your kind review. Please come back to see us again soon. Pkipp GSM

10/10 Excellent

Stephen

Séjour de 2 nuits en mars 2022
Réponse de Pkipp le 22 juin 2023
Thank you for rating our hotel. Please come back to see us again soon.Pkipp GSM

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautifully maintained, historic Lux.
Séjour de 2 nuits en février 2022

10/10 Excellent

Abigail

Séjour de 1 nuit en février 2022

10/10 Excellent

Nicole

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed one night with our dog and it was great. The staff is very friendly and accommodating and we loved the room and food. We will be back!
Séjour de 1 nuit en février 2022
Réponse de Pkipp le 22 juin 2023
Thank you for rating our hotel, please come back to see us!Paula Kipp GSM

10/10 Excellent

James

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My wife and I had a delightful stay at the Williamsburg Inn on a cold Feb weekend. We loved the wood fires in the lobby, an excellent dinner at the Tavern, easy check-in, great walkability and a large quiet room. Everything was 5 stars.
Séjour de 2 nuits en février 2022

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
People are not friendly. I was asking about restaurant time, she said you can read the brochure. The hotel seemed to be old and worn out. The toilet in our room was leaking big time, how could they not to check first? Not happy with our staying .
Séjour de 1 nuit en février 2022

10/10 Excellent

Emily

Séjour de 1 nuit en janvier 2022