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Avis sur Holiday Inn Express Newton, an IHG Hotel

2.5 out of 5
Holiday Inn Express Newton, an IHG Hotel
1430 E Broadway Court, Newton, KS

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 222 avis sur 419." "
Note des voyageurs de 8 (Bien), d’après 117 avis sur 419." "
Note des voyageurs de 6 (Satisfaisant), d’après 43 avis sur 419." "
Note des voyageurs de 4 (Médiocre), d’après 20 avis sur 419." "
Note des voyageurs de 2 (Horrible), d’après 17 avis sur 419." "

8,8/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Jon

Staff was helpful and accommodating. The shower in our room was not clean.
Séjour de 1 nuit en mai 2024
Réponse de Nicole le 27 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bien

jamie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was all excellent. The only problem we had was the workout door broke so we didn’t have access to the workout room!!!
Séjour de 1 nuit en mai 2024
Réponse de Nicole le 22 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

10/10 Excellent

Viatcheslav

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice, convenient place to stay while traveling
Séjour de 1 nuit en mai 2024
Réponse de Nicole le 17 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Linda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff members were all friendly and had smiling faces
Séjour de 1 nuit en avril 2024

8/10 Bien

John

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
The bathroom was not quite as clean as I expected.
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Estrella

Les points faibles : Propreté
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Patricia

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Nicole le 29 avr. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

8/10 Bien

John

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Nicole le 29 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

6/10 Satisfaisant

Noel

Voyage en famille
Renovatation in process. No hot breakfast.
Séjour de 1 nuit en avril 2024
Réponse de Nicole le 17 avr. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

10/10 Excellent

ROBERT

Séjour de 1 nuit en avril 2024
Réponse de Nicole le 27 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bien

Jamilyn

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a quiet stay.
Séjour de 1 nuit en avril 2024
Réponse de Nicole le 10 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Melanie

Séjour de 1 nuit en mars 2024
Réponse de Nicole le 29 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bien

Danielle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Evening and overnight staff were great. Breakfast was just okay, room floor and bathroom could have been cleaner. There is remodeling going on so that could be the reason for some things not being as clean as I expected.
Séjour de 1 nuit en mars 2024
Réponse de Nicole le 28 mars 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

8/10 Bien

Aaron

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
In process of remodeling, still very clean.
Séjour de 1 nuit en mars 2024
Réponse de Nicole le 11 mars 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Raul Rivera

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a wonderful stay.
Séjour de 1 nuit en mars 2024
Réponse de Nicole le 4 mars 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Randy, Berthoud

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Elevator flooring was peeling badly. 1st floor rooms were under construction.
Séjour de 1 nuit en mars 2024
Réponse de Nicole le 4 mars 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice room
Room was nice. Cleanliness, ok. Trains passed through all night blowing their horns.
Séjour de 1 nuit en février 2024
Réponse de Nicole le 29 févr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 Excellent

Dakota

Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Nicole le 28 févr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

4/10 Médiocre

Stacy

Voyage en famille
Les points faibles : Équipements
Both queen beds had lots of hairs on the sheets. Swimming pool was closed with no disclosure when booking the room.
Séjour de 1 nuit en février 2024
Réponse de Nicole le 28 févr. 2024
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

8/10 Bien

Lydia

Les points forts : Propreté et personnel et service
Available with short notice, but price was higher than other hotels in area that are higher quality.
Séjour de 1 nuit en février 2024
Réponse de Nicole le 28 févr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Lee

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Nicole le 23 févr. 2024
Thank you Lee for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.

10/10 Excellent

Glory

Voyage en famille
Some areas are under remodel, but the room was exceptional and the check in was easy. Front desk staff was very courteous.
Séjour de 1 nuit en février 2024
Réponse de Nicole le 11 févr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bien

Raymond

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Holiday Inn
Had a very comfortable stay here. They were doing construction and there were boxes in our room but one of the staff moved it.
Séjour de 1 nuit en février 2024
Réponse de Nicole le 11 févr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

4/10 Médiocre

Jamie

Séjour de 2 nuits en février 2024
Réponse de Nicole le 29 avr. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

4/10 Médiocre

Andy

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Nicole le 5 févr. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excellent

Justine

Séjour de 1 nuit en février 2024
Réponse de Nicole le 5 févr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Samantha

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was under construction when we stayed but they did their best to make sure the noise and mess was kept to a minimum. The staff was very friendly and helpful
Séjour de 1 nuit en janvier 2024
Réponse de Nicole le 23 janv. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

4/10 Médiocre

Christopher

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Beneath pillows was lots of lint and actual dirt - like sand! Shower was janky and kept falling down. Toilet wouldn’t flush away debris. Lights and outlets on the sides did not work. TV was tiny and crap. Remote was oily. Gross place. This for $100/night Holiday Inn is never this bad. Inwould stay somewhere else.
Séjour de 1 nuit en janvier 2024
Réponse de Nicole le 23 janv. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

4/10 Médiocre

Joanne

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not as expected
Hotel was very outdated. The shower had water damage and pain was chipping all over the room. Not what I was expecting
Séjour de 1 nuit en janvier 2024
Réponse de Nicole le 14 janv. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We are undergoing renovations currently to update our hotel.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

10/10 Excellent

Mark

Séjour de 1 nuit en janvier 2024
Réponse de Nicole le 5 févr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bien

Michael, Sebewaing

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en décembre 2023
Réponse de Nicole le 5 janv. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bien

Roy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Nicole le 26 déc. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bien

Blake

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly service and the breakfast was above average for sure.
Séjour de 1 nuit en décembre 2023
Réponse de Nicole le 26 déc. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

4/10 Médiocre

wayne

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Never again
Séjour de 1 nuit en décembre 2023
Réponse de Nicole le 12 déc. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

8/10 Bien

Valarie

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was nice ce and relaxing. Did find dirty fingernails on the bathroom floor but otherwise clean.
Séjour de 1 nuit en décembre 2023
Réponse de Nicole le 12 déc. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

6/10 Satisfaisant

Danny

Séjour de 2 nuits en novembre 2023
Réponse de Nicole le 26 déc. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

2/10 Horrible

Brad

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The property was being renovated and we were told that our room had already been renovated which was not true. The bathtub had mold and the bed had a huge dip in it from being completely worn out. The walls had been patched multiple times and were dingy
Séjour de 1 nuit en novembre 2023
Réponse de Nicole le 28 nov. 2023
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

2/10 Horrible

Skylar

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Renovations are well underway, which happens at hotels I get, but it is Thanksgiving morning and they were at it bright and early in the room directly above us. Scraping the floor and tile. Running wiring in the walls. Using saws and drills. I have video of it. The bathtub in our room didn’t look like it had been cleaned prior to our stay. Tv was broken. I think the part I’m upset with is that it’s not like they didn’t know which part of the hotel renovations were happening in the building, so why put us directly where it is happening?
Séjour de 1 nuit en novembre 2023
Réponse de Nicole le 24 nov. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

6/10 Satisfaisant

Mark

Séjour de 3 nuits en novembre 2023
Réponse de Nicole le 5 janv. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Stained sheets and comforters
The sheets and comforters were not clean in both rooms that we were put in. The bed was very uncomfortable and the springs were felt. Also evidence that the room was poorly prepared for the next visitors.
Séjour de 1 nuit en octobre 2023
Réponse de Nicole le 5 nov. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

10/10 Excellent

Denise

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

2/10 Horrible

LaDonna

Les points faibles : Personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de Nicole le 23 oct. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

6/10 Satisfaisant

Linda

Les points forts : Personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de Nicole le 16 oct. 2023
Thank you for taking the time to a review regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bien

Jess

Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Alex

Séjour de 4 nuits en septembre 2023

10/10 Excellent

Victoria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Family visit
Very nice staff, great accommodation for our pet
Séjour de 1 nuit en octobre 2023
Réponse de Nicole le 5 oct. 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 11 nuits en septembre 2023

8/10 Bien

Ricky (RJB Transport)

Les points forts : Personnel et service
Overnight stay
Older room, bed and linens clean
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

brandon

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Although the carpet was nice, the bathroom was outdated the tub was stained. The shower curtain was disgusting. The toilet was dirty. There was a used tea bag or coffee, ground bag in the sink and trash in the trashcan. Also smelled like weed. And this is after they gave me the wrong room, keys to a wrong room, and had to move me because the previous people did not vacate the room. Really wish I would’ve taken photos.
Séjour de 1 nuit en septembre 2023
Réponse de Nicole le 20 sept. 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Jim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, friendly, good breakfast bar.
Séjour de 1 nuit en septembre 2023
Réponse de Nicole le 20 sept. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.