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Avis sur OYO Hotel Wichita Falls - Downtown

2 out of 5
OYO Hotel Wichita Falls - Downtown
1601 8th St, Wichita Falls, TX

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 96 avis sur 353." "
Note des voyageurs de 8 (Bien), d’après 111 avis sur 353." "
Note des voyageurs de 6 (Satisfaisant), d’après 47 avis sur 353." "
Note des voyageurs de 4 (Médiocre), d’après 35 avis sur 353." "
Note des voyageurs de 2 (Horrible), d’après 64 avis sur 353." "

7,0/10

Propreté

8,0/10

Personnel et service

5,8/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien pour etape
Bien pour un arret sur la route pour aaaller a forth worth/dallas. Acceuil tres sympa
Séjour de 1 nuit en septembre 2019

6/10 Satisfaisant

David

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

2/10 Horrible

Gabriel

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was dead roaches in my room floor..
Séjour de 1 nuit en avril 2024

4/10 Médiocre

RUBEL

Voyage d’affaires
This is the second time I'm in this place first time was very good no problem ( room 213 second floor) second night I was there they give me room 117 that room was cockroaches and the bed sheet was dirty they never change it, I was so tired I didn't realize or I didn't see that dirty bed night time. It was a smell not horrible.That is the truth I just put it in here. I don't want to try third time. Thank you.
Séjour de 1 nuit en mai 2024

8/10 Bien

RUBEL

Voyage d’affaires
Reasonable price, clean room, I like it.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Rhett

Séjour de 1 nuit en avril 2024

2/10 Horrible

Rhett

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Unsafe area
Séjour de 1 nuit en avril 2024

2/10 Horrible

Rhett

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unsafe property very dangerous and very unclean bugs in room
Séjour de 2 nuits en avril 2024

2/10 Horrible

Gabriel

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Hello I stayed in room 211 and I observed 3 baby roaches under the couch. Also the floors weren't swept properly because the broom the housekeeper was using is worn and ineffective. She needs better supplies
Séjour de 1 nuit en avril 2024

2/10 Horrible

Brian

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Old and dirty room. Floors haven’t been mopped in a long time. Spend a few more dollars and pass this one up.
Séjour de 2 nuits en mars 2024

10/10 Excellent

MOLLY, Sherwood

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Staff was really friendly. The surrounding area was quiet. The room was fine. The room was pretty large. Needs a little updating. It had all wood flooring which was great. The room was clean. We only stayed over night so we did not use the shower.We would stay here again.
Séjour de 1 nuit en mars 2024

8/10 Bien

Ahmed

The towels felt old and one of them has some stains on it
Séjour de 1 nuit en février 2024
Réponse de Dewi le 20 mai 2024
Thank you for sharing your seamless experience, Ahmed! We will look forward to your next visit, as we wish to continue serving you in the same manner repeatedly. Regards, Dewi

2/10 Horrible

Haylee

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Floors are coming up, there was blood on my sheets, I had no shampoo or soap, and when I went down to the lobby and asked them for some, they informed me that they were all out and they would call me when they got some. Never called
Séjour de 2 nuits en février 2024
Réponse de Tim le 20 mai 2024
Hi, Haylee! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else, please contact us. Regards, Tim

6/10 Satisfaisant

Michael

Séjour de 2 nuits en février 2024
Réponse de Ammy le 2 mai 2024
Hi, Michael! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

4/10 Médiocre

Trevor

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The only good thing about this place is that I was able to go to sleep after a long trip. The room was dirty and thank goodness I had disinfectant on hand. You can literally hear everything and everyone around you. The staff was friendly for the most part, but I would not stay here again. Needs a thorough renovation all throughout.
Réponse de Ammy le 2 mai 2024
Hi, Trevor! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

10/10 Excellent

JEFFREY, Merritt Island

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great motel at $50/night that's super friendly, has easy parking, clean inside, wifi, king bed, table and refrigerator and microwave and ac/heat. It's 30 seconds off expressway even! I've stayed here before. It's not the Marriot and doesn't have breakfast, but I love OYO downtown Wichita Falls. Thank you!!
Séjour de 1 nuit en février 2024
Réponse de Ammy le 2 mai 2024
Hi, Jeffrey! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

6/10 Satisfaisant

Elizabeth

Voyage en couple
Les points forts : Personnel et service
The desk staff was very welcoming and helpful with our check-in. However, there was a roach crawling on the wall when we entered the room. Additionally, the towels were not very clean and housekeeping knocked on our door shortly after 8 AM which seems a little early from my past stays at other propertys.
Séjour de 1 nuit en février 2024
Réponse de Ammy le 2 mai 2024
Apologies for the problems you had faced, Elizabeth! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

10/10 Excellent

Augustine

Séjour de 2 nuits en février 2024
Réponse de Ammy le 2 mai 2024
Hi, Augustine! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

8/10 Bien

Aditya

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Ammy le 2 mai 2024
We appreciate your positive rating, Aditya! We take pride in providing our guests with a great experience. Regards, Tim.

8/10 Bien

Brandy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The heater was making an awful noise and the desk clerk put us in another room no questions asked.
Séjour de 1 nuit en janvier 2024
Réponse de Ammy le 2 mai 2024
Glad to see that you have rated us positively, Brandy! Do give us more chances to delight you in the future. Regards, Noah.

6/10 Satisfaisant

Darius

Séjour de 1 nuit en janvier 2024
Réponse de Ammy le 2 mai 2024
Hi, Darius! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 Horrible

Alan

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was in the hotel room for 15 minutes before I realized it was so unacceptable that I’d rather keep driving to my destination rather than getting bed bugs and maybe robbed. It was raining really hard and being in a moving car in the heavy rain felt safer than being inside this disgusting hotel room.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Iris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Ammy le 2 mai 2024
We appreciate your positive rating, Iris! We take pride in providing our guests with a great experience. Regards, Tim.

8/10 Bien

Roschelle

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Co trip
Wonderful price for quick night sleep, not alot of water pressure and older but clean
Séjour de 1 nuit en décembre 2023
Réponse de A le 2 mai 2024
Glad to see that you have rated us positively, Roschelle! Do give us more chances to delight you in the future. Regards, Noah.

10/10 Excellent

Shana

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A clean and quiet room was provided.
Séjour de 1 nuit en décembre 2023
Réponse de Ammy le 3 avr. 2024
Hi, Shana! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 Horrible

Hell

I couldn’t even get in the hotel because I am <21 and you guys keep refusing to return my money when I didn’t even stay there
Séjour de 5 nuits en novembre 2023
Réponse de Joey le 22 janv. 2024
We are sorry for the inconvenience, Hell! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Joey

10/10 Excellent

Alanna

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Lovely Place
It was wonderful and people was really nice
Séjour de 4 nuits en novembre 2023

8/10 Bien

Jameson

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great little hotel
We stayed at this hotel as it was next to the hospital my wife’s mother was in. It is a short walk from the hospital and was perfect. It is clean, recently remodeled, well lite, and comfortable. I recommend staying here especially if you need a place next to the hospital
Séjour de 1 nuit en novembre 2023
Réponse de Dewi le 6 déc. 2023
That is great to hear, Jameson! Thank you for joining our family and we will always aim to live up to your standards. Regards, Dewi

8/10 Bien

Charles

Séjour de 1 nuit en novembre 2023
Réponse de Ammy le 22 janv. 2024
Thanks for the positive rating, Charles! Hope to welcome you again soon. Regards, Noah.

10/10 Excellent

Tammy

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was very quite the house keeping was very good
Séjour de 10 nuits en octobre 2023

10/10 Excellent

Carl Erik

Séjour de 1 nuit en octobre 2023

2/10 Horrible

Scott

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This place is the definition of “you get what you pay for” I will not be staying there again.

10/10 Excellent

Kasey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great clean space no smoking allowed
If you do any kind of smoking here stay away there are signs everywhere telling people not to smoke anywhere around the building. That being said it's not a bad place to stay it was clean! I thoroughly checked for bedbugs and found none. They offered DIRECTV which was nice. The bathroom air vent didn't work.
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Davey

Voyage d’affaires
Honestly not a bad little hotel. But the beds are very hard and woke up with major back ache.. other wise clean but sparce
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Peter

Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Parking and access to the property is easy and convenient but the property itself needs a lot of love. Lots of bugs and dirty/stained bedsheets and the towels were stained too. But great staff.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Esmeralda

Séjour de 2 nuits en septembre 2023

8/10 Bien

keld

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2023
Réponse de Eva le 13 oct. 2023
Thank you very much, keld! Delighted to know you loved our services. Keep giving us the opportunity and we assure you an amazing experience every time. Regards, Eva

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
For the price, it is a good deal
I’ve stayed here twice. This is a basic hotel that is clean, quiet, safe & comfortable. For the price, it is a good deal.
Séjour de 1 nuit en septembre 2023
Réponse de Eva le 13 oct. 2023
Hi, Guest! Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Eva

8/10 Bien

Erin

It was a place to lay our head.
We had to ask for towels and was only given 1/2 a roll of toilet paper. Towels were stained and discolored. Only half the lights in the room worked. Beds were comfortable and sheets were clean.
Séjour de 1 nuit en septembre 2023
Réponse de Eva le 13 oct. 2023
Hi, Erin! Thank you so much for the positive rating and for taking out your valuable time to share the experience with us. We thank you for giving us an opportunity to make the services even better by sharing your feedback. Regards, Eva

10/10 Excellent

Stephen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice
Séjour de 1 nuit en septembre 2023
Réponse de Eva le 11 sept. 2023
Thank you for rating us with such awesome words, Stephen! We will strive to keep up with your expectations every time. Regards, Eva

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Rosy le 11 sept. 2023
Thank you so much for the positive rating! Thank you for sharing this with us, we have duly noted your feedback, and we will strive for a better experience in the future. Regards, Rosy

4/10 Médiocre

Annahleise

Voyage en couple
Les points faibles : Équipements
Very old. Lots of things broken or missing. Light switches missing. Some lights did not work. Trim pieces gone. Bedding and towels had stains. Chair in room had been sat in with wet pants and had a large stain from someone’s bottom. Air condition was subpar and extremely dirty and dusty. We covered with towel to try to filter the air coming out. Just needed a place to crash but would not stay here again.
Séjour de 1 nuit en septembre 2023
Réponse de Eva le 11 sept. 2023
Hi, Annahleise! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Eva

10/10 Excellent

Harlan

Séjour de 1 nuit en août 2023
Réponse de Barbara le 11 sept. 2023
Pleased to hear your kind words of gratitude, Harlan! We are going to do our best to never fail to impress you every time. Regards, Barbara

8/10 Bien

Servando

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
it was convenient for the weekend.
Séjour de 1 nuit en août 2023
Réponse de Eva le 11 sept. 2023
We are happy to see you liked the stay, Servando! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Eva

2/10 Horrible

Cara

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not great
Not great The room smelled like smoke, there were stains on the sheets, and a bright light right outside our room that we couldn't block without too-small curtains. The towels were awful. Thin, brown, not soft -- see picture. The hotel staff were pushy. They called me twice to ensure I was actually going to show up. I've never had a hotel call me and say "Are you really coming?" The first phone call was weird but the second was just annoying.
Séjour de 2 nuits en août 2023
Réponse de Joshep le 11 sept. 2023
Sorry for the unpleasant experience you had with us. Cara! Thank you for notifying us, and we will surely be working for the better guest experience. Regards, Joshep

2/10 Horrible

Patrick, Dumfries

Séjour de 2 nuits en août 2023
Réponse de Ammy le 22 janv. 2024
Hi, Patrick! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Horrible

RHONDA

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The problem is that I did not have the opportunity to stay at the property, even though I made my reservation a year in advance. When I went to check in on the day of my reservation, I was told that the property had a 'glitch' and my reservation had been canceled and I should have been notified three months prior (which I did not receive).
Séjour de 1 nuit en août 2023
Réponse de Eva le 11 sept. 2023
Hi, Rhonda! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva

8/10 Bien

Larry

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Overpriced because of HHH, but so were all hotels in town. Room clean, everything satisfactory
Séjour de 1 nuit en août 2023
Réponse de Rosy le 11 sept. 2023
Thank you so much for the positive rating, Larry! Thank you for sharing this with us, we have duly noted your feedback, and we will strive for a better experience in the future. Regards, Rosy

2/10 Horrible

Darryl

reservation was canceled by hotel, we were never notified
Séjour de 1 nuit en août 2023
Réponse de Eva le 11 sept. 2023
Hi, Darryl! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Eva

4/10 Médiocre

Patrick

Séjour de 1 nuit en juillet 2023
Réponse de Maria le 11 sept. 2023
Hello, Patrick! We are sorry for the trouble caused. Your feedback has been duly noted, and we will continue to make every effort to ensure more enhanced service. Regards, Maria