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Avis sur Sunset Waters Apartments

3.5 out of 5
Sunset Waters Apartments
3 Banksia Court, Whitsundays, QLD

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 6 avis sur 20." "
Note des voyageurs de 8 (Bien), d’après 5 avis sur 20." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 20." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 20." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 20." "

6,6/10

Propreté

8,4/10

Personnel et service

7,4/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

8/10 Bien

AKIRA

Voyage en couple
何処に連絡すれば良いか解らない。 受付が無い
Séjour de 6 nuits en novembre 2023

8/10 Bien

Geoff

Voyage en couple
Les points forts : Propreté et équipements
Likes: golf buggy very good, property was very quiet, great views, kettle and fans and air conditioners and lights all worked, property was clean on the inside. Dislikes: top floor balcony plus awning need guernying to remove dirt and mould, top balcony chair cushions need cleaning of bird poo, carpets need proper cleaning to remove stains, floor tiles in kitchen all chipped, no hand towel in kitchen (there is a tea towel), lounge area rug needs a good vacuum clean, overhead fans need cleaning top and bottom, need a small blower to remove numerous leaves from the outdoor area, other minor issues that a handyman could fix.
Séjour de 14 nuits en octobre 2023

6/10 Satisfaisant

Pauline

Voyage en famille
Staff met us at marina to take us to apartment. Apartment a bit dated but had everything you needed. Also included buggy with room which made it easy to get around island and to shops at marina.
Séjour de 5 nuits en juin 2023

6/10 Satisfaisant

Ellyce

Voyage en famille avec de jeunes enfants
Les points faibles : Infrastructures et conditions de l’hébergement
The property was okay. It does need some maintenance/updates though. Cabinets in the kitchen are falling off their hinges, back screen door hook are about to fall off. Tvs are old school flat screen and the remote doesn’t always work. Main bedroom air con remote doesn’t work well. Bathroom light needs fixing and backyard needs a clean up- it has huge potential. In saying all that, our stay was still comfortable and we would stay again.
Séjour de 4 nuits en mars 2023
Réponse de Hamilton Island Private Apartments le 10 mars 2023
Sunset Waters 03Thanks for your review EllyceWe appreciate guest feedback so we can keep on top of maintenance issues .We are glad you enjoyed your stay.

10/10 Excellent

Bradley

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Everyone during the process of my stay was so very lovely and professional. 10/10 Feel very blessed after staying at such a wonderful property on one of the most beautiful places on our blue planet
Séjour de 5 nuits en octobre 2022

6/10 Satisfaisant

Kevin

Les points faibles : Propreté
The rooms were not properly cleaned. The place needs a deep cleaning
Séjour de 4 nuits en mai 2022

8/10 Bien

Robert

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Sunset Waters 10 is a nice apartment for a small family. Quiet, comfortable and easy to access. The kids loved the pool and we enjoyed our stay.
Séjour de 6 nuits en mai 2022

6/10 Satisfaisant

Angus

Voyage en famille
Les points faibles : Propreté et confort de la chambre
Ok but just some maintenance needed
Good location, valet service was very good, children loved the pool and overall property was fine. Really just a lot of maintenance issues.
Séjour de 6 nuits en juillet 2021

8/10 Bien

Voyageur vérifié

Voyage en couple
Good communication and service of the staff. Would be nice to upgrade the house facilities.
Séjour de 5 nuits en mai 2021

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille, Voyage en groupe
Les points faibles : Propreté
Like the view from the bedroom Didn’t really like the outside area because it was very unkept and the door didn’t lock properly
Séjour de 4 nuits en avril 2021

10/10 Excellent

CREDIT

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely home away from home
We have stayed for about a week in the apartments. Very comfortable and cozy place, not very far from the main attractions of the island, yet quite far from the noise of the Marina village:)
Séjour de 8 nuits en février 2020

10/10 Excellent

Alice, ltaly

Voyage en couple
Les points forts : Équipements
The property is very comfortable, in good position and well serviced, full of accessories. The pick up was good. Unfortunately dishes wasn’t clean so i had to re-clean all. The baggy was for free for us and it was a very good surprise for us, it was so great turn around the island with this vehicle. We had to speak with someone's for few question/problems with not functioning low battery buggy’s signal but it’s not so easy like appear to talk with someone. However a very good stay for a week.
Séjour de 7 nuits en novembre 2019

4/10 Médiocre

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The property needs a good renovation, door handles falling off, mattress uncomfortable, outdoor area very untidy, outdoor umbrella moldy, tea towels look second hand
Séjour de 5 nuits en novembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value
Good Value, valet pick us up from the airport and gave us the buggy which was included and took us to the apartment, it was clean and had a decent view. Bed was slightly hard, but other then that, we enjoyed the stay.
Séjour de 4 nuits en février 2019

6/10 Satisfaisant

MARYBETH

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Don’t rent.
The condo was not at all as pictured on the web site. If the actual photos had been posted we would not have booked it. The ‘living & dining’ area furniture looked like it had been used at a fraternity house. The couch was disgustingly dirty and we had to put a towel on it to sit. The furniture on the patio was a rusted warped table with 3 chairs and 1 ripped chair. The bedrooms had torn curtains in them and very poor lighting.The kitchen was the one part of the condo that was good with a new refrigerator.
Séjour de 3 nuits en janvier 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et équipements
Séjour de 5 nuits en décembre 2018

4/10 Médiocre

Catherine, Cleveland, US

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Unit 3 is not well maintained, not tidied up at all and the pieces of furniture are used. We have wasted one afternoon to get the wifi password. The positive points are the spot, nice view and the complementary buggy.
Séjour de 3 nuits en novembre 2018

8/10 Bien

SunsetWaters3, Hamilton Island

Les points forts : Propreté, personnel et service, confort de la chambre
Complimentry buggie was a lifesaver Apartment slighty rundown afew little things needing fixing but overall pleasent stay.
Séjour de 3 nuits en octobre 2018

10/10 Excellent

pixie, Great Britain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was fantastic so good i wanted to stay there forever, the buggy was also great everything about this place was just great .
Séjour de 3 nuits en août 2018