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Avis sur McLure Inn and Suites

2.5 out of 5
McLure Inn and Suites
1200 Market street, Wheeling, WV

Avis

3,8
Note des voyageurs de 10 (Excellent), d’après 1 avis sur 41." "
Note des voyageurs de 8 (Bien), d’après 1 avis sur 41." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 41." "
Note des voyageurs de 4 (Médiocre), d’après 12 avis sur 41." "
Note des voyageurs de 2 (Horrible), d’après 20 avis sur 41." "

4,0/10

Propreté

4,8/10

Personnel et service

3,0/10

Équipements

3,6/10

Infrastructures et conditions de l’hébergement

4,4/10

Écoresponsabilité

Avis

2/10 Horrible

Karlee

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
There was no security cameras in the garage and entryway into the back hallway to the rooms. The garage was also extremely broken up and rough to drive through. The room did not seem clean and the bathroom floor was dirty. There was no lock on the bedroom window and no lights or lamps in the bedroom
Séjour de 1 nuit en mars 2024

2/10 Horrible

Barbara

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property had been condemned by the city one week before my reservation. Gas leaks, plumbing burst, black mold. Two people at the desk explained this to me. I texted with an Expedia employee to make sure I wouldn’t have any charges for a place that was condemned. I should have been notified.
Séjour de 1 nuit en février 2024

2/10 Horrible

Douglas, Washington

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was closed by the department of health prior to our arrival. The hotel never notified us of the closure. and they would not answer the phones after the closure.
Séjour de 1 nuit en février 2024

2/10 Horrible

Anthony

Séjour de 1 nuit en février 2024

4/10 Médiocre

Linda

Voyage en famille
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Room keys/cards didn't work. TV didn't work. Took forever for someone to come and fix it. We had to go and ask 5 times for someone to finally come.
Séjour de 2 nuits en février 2024

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Nyketa

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There is no fitted sheet in the mattress. Mattress was stained. There was no soap in the bathroom. There was something splattered on the bathroom door. The freezer needs to be defrosted and cleaned. The tiolet seat needs to be replaced. The tub wasn't cleaned. There was a used shampoo bottle in the tub. The halls are dingy and dirty. Towels are dingy and don't smell off bleach or other cleaning products. The parking garage entrances to the hotel are very frightening. A take out plastic storage container with lid of sugar and cream for the lobby complementary coffee. If you're going to save money by not buying individual packets, a diner style sugar dispenser is more hygienic. Room smelled like old cigarette smoke. I expected better since the hotel is downtown. However, the hotel is downtown so I should have expected more like transient accommodations.
Séjour de 3 nuits en janvier 2024

4/10 Médiocre

Ryan

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024

4/10 Médiocre

Barb

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Hard workers and kind staff but property was a bit sketchy.
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Deborah

Voyage en couple
We had to change rooms because the first one looked as though it had been stripped and never remodeled. Second room was better but not great.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Jessica

Séjour de 1 nuit en décembre 2023

8/10 Bien

Kellie

Les points forts : Propreté et personnel et service
The staff was nice. The place is old so it looks old and smells old. It wasn’t dirty, just old. The beds were comfortable enough. They could use new pillows. The worst was the Main Street to the place is under construction so it was hard to figure out how to get in. The elevators are a little scary,but, again the place is old.
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

ken

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Staff was polite and room was clean. Hotel is very old and needs to be renovated.
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Donald

Les points forts : Propreté
Les points faibles : Confort de la chambre
Concert weekend
TV didn't work. Reported it on the first day of stay. Still wasn't resolved when I checked out. Couldn't find any way of controlling the temp. Mgt was unwilling or on able to adjust bill. Was able to speak with mgt the night before I checked out. He was in the bar. They did have a really good quality tp though. Really close to Wes Banco Arena
Séjour de 2 nuits en décembre 2023

2/10 Horrible

JERRY

Séjour de 1 nuit en décembre 2023

2/10 Horrible

Zack

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place should probably be condemned. The entire place is in poor condition. Our room was hardly cleaned, there were used wash cloths left in the shower, we had no toilet paper in our room and they had NO ICE MACHINE. That last part wasn’t mentioned to me until I wandered to the front desk with an empty ice bucket. Thats ok though, a few blocks away there’s a 7-11 littered with crack heads you can buy a bag.
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Shelly

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Red flags everywhere.
Room 124. Room filthy. No extra toilet paper. Dirty tub. No screen in window. Fridge outlet was not working so, no fridge. We checked in and waited for them to clean it at 2pm. At 20 mins waiting mark, we got our keys, left and came back later. Very unsecured free parking. One night isnt bad. Wouldnt stay more than 1 night to sleep.
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Jonathan

Very tired hotel but clean and good value.
Séjour de 2 nuits en décembre 2023

2/10 Horrible

Jonathan

Voyage d’affaires
Les points faibles : Personnel et service et équipements
It took over 1 hour to check in....the worst.
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points faibles : Personnel et service et confort de la chambre
Took 45 minutes for 5 people to check in and the rooms were about 85 degrees. The window didn't open and there was no ac that could be used.
Séjour de 1 nuit en décembre 2023

2/10 Horrible

michaela

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I ended up checking out of the property right away and finding another hotel
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Roy

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Check in took forever. Got in the room, no working lights in bathroom and it was 110° with no way to turn down the heat. Room 2 was suffice.
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Amber

Room not booked through Expedia and had to spend lots of time to rebook and have to cancel now. Rooms not to expectation that i originally booked and one room not cleaned.
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Jennifer

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Do not stay at this hotel! Curtains were falling off of the windows, bathroom lights flickering/not working, charged my credit card again even though I had already paid through Travelocity. Said I should contact Travelocity for a refund. Overall property was creepy, outdated and parking garage/property felt unsafe. Called as soon as I got to my room to cancel and was still charged!

4/10 Médiocre

Kristen

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We made the reservation on Expedia several weeks in advance but when we got to the hotel with only a few minutes to check in, they did not have a reservation for us. It took the front desk a while to get us checked in. Our room was right at the lobby and they were playing loud music until 11pm and we could hear several people in other rooms. We were under the impression the hotel was renovated but nothing in our room was new and several things could have been updated or replaced. Our refrigerator also did not work and the water did not get very hot at all. Would not stay here again although the location was perfect for us.
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Wheeling
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

Robert

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
I hate to give this property a poor review as the staff was friendly and the hotel has an amazing history, but I wouldn't want a family to check in thinking this was a normal hotel. It is a hotel in transition. The listing on Expedia is completely incorrect, it isn't a Ramada or a Wyndham and there is no free breakfast. It is a hotel with a great history that is going through something.
Séjour de 1 nuit en novembre 2023

2/10 Horrible

dave

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
First it is advertised as Ramada by Windham. It is not. The room was disgusting, and I am not a picky person. There were no drawers in the dresser, there was a bug in the bed, there was a pill on the floor along with other garbage, the sheets were dirty(Seriously not clean and wrinkled from the previous guests), no towels in the bath room. I am not making this up. We could not stay there and there were others at the front desk with similar stories. The front desk clerk was appologetic.
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Paul

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There were NO towels, wash clothes, or soap in the room. The room was 80 degrees with the heat OFF and no way to open the windows. The "free" covered parking was in an abandoned public parking garage 2 blocks from hotel. There was NO free breakfast as indicated on website - just luke warm coffee. Had to sign a statement promising NOT to bring drugs or prostitutes to your room! Front desk claimed to never have received my Expedia reservation, but luckily? they had a room available.
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Margaret

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst stay
Worst hotel ever.
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

Shawna

Les points forts : Personnel et service
Les points faibles : Propreté
Property is under new management the staff is amazing! No bells and whistles here and several issues to overcome I have hope for this Hotel. Great bar!

2/10 Horrible

Patricia

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Joseph

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very sketchy, run down, staff said they needed security, do not go by the pics on the site. Needs to close shop!
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

rick

Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Roger

Les points faibles : Infrastructures et conditions de l’hébergement
In bad shape. Needs work. We had a refrigerator that didn’t work. Ice machine broken. No soap. I hope someone fixes it up. Could be nice.
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Joyce M.

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The history is unique, but substandard decor.. definitely outdated. I will say that the staff was accommodating and prompt.. considering the surroundings, that was a plus!
Séjour de 2 nuits en octobre 2023

4/10 Médiocre

Karl

Séjour de 1 nuit en octobre 2023

2/10 Horrible

Julie

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Do not book through Expedia! The hotel WILL NOT have your reservation if you do. This is what we ran into. You have to book it directly through the hotel. Expedia also has a false description of the property. They do not have a casino, or pool, or breakfast. The room had no heat, tv didn't work and the phone didn't work. The room was large, old but clean. The city is doing major constiction on the streets in front of the hotel so many roads are closed and almost all the businesses are closed as well.
Séjour de 3 nuits en octobre 2023

2/10 Horrible

Melissa

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement