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Avis sur Holiday Inn Palm Beach - Airport Conf Ctr, an IHG Hotel

3.5 out of 5
Holiday Inn Palm Beach - Airport Conf Ctr, an IHG Hotel
1301 Belvedere Rd, West Palm Beach, FL

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 298 avis sur 1005." "
Note des voyageurs de 8 (Bien), d’après 233 avis sur 1005." "
Note des voyageurs de 6 (Satisfaisant), d’après 141 avis sur 1005." "
Note des voyageurs de 4 (Médiocre), d’après 125 avis sur 1005." "
Note des voyageurs de 2 (Horrible), d’après 208 avis sur 1005." "

7,0/10

Propreté

7,4/10

Personnel et service

6,4/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

10/10 Excellent

pierre

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 4 nuits en octobre 2019

8/10 Bien

PHILIPPE

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en août 2019

8/10 Bien

Marie Christune

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Séjour de 1 nuit en août 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2019
Réponse de General Manager le 15 févr. 2019
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. All the best, Jon Hosey, General Manager

8/10 Bien

yao jean Privat

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great service
Séjour de 2 nuits en mai 2024

8/10 Bien

RICH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mai 2024

2/10 Horrible

ANNA

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Where do I begin, I arrived on 5/18/24 to stay until 5/20/24. I arrived a little earlier, so they gave me the room that was available, not the one that I Actually paid for. It was on the 11th floor, Once I get there I tried to call from the room to let them know I did not have the right room. Well, the phone did not work, so I have to go back to the lobby with my bag to check, they said that was the only room available, so OK I sucked it up. Then the room AC wasn’t working right, the lights in the bathroom were flickering all night. Oh,and they did not have Restaurant, or room service, which they advertised as having because they are remodeling, (Which apparently has been going on for over a year now), so then I ask where I can get food, they directed me to a WAWA. Needless to say I had to Uber/Lyft to get some real food. The next day I was going to Iron my clothes and the Iron didn’t work, so I went back down to the lobby to inform them, they said they will send a new one with housekeeping, who I ran into on the elevator and took the Iron, Well, guess what? that Iron did not work. I went to the hallway a found a housekeeper and asked to provided me a 3rd Iron, thank god that one worked. Next, no Ice machines for drinks, no Microwave in the room to heat up the food I brought outside, very frustrating. On my last night I came back to the hotel, took the elevator to the 11th to find my key had been deactivated and had to go to the lobby, the staff was rude. DO NOT RECOMMEND.
Séjour de 2 nuits en mai 2024

8/10 Bien

Rafik

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It will be good to provide airport shuttle earlier than 7am. Other hotels in area provide shuttle early in the morning
Séjour de 1 nuit en mai 2024

2/10 Horrible

Alex

Voyage d’affaires, Voyage en couple
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Never staying here again. My first room the A/C was broken, was able to change the room but the second room also had the A/C broken. Room stayed at a temp of 80 degrees the entire night. Slept horrible
Séjour de 1 nuit en mai 2024

10/10 Excellent

iverson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Se
Séjour de 1 nuit en mai 2024

10/10 Excellent

Sixto

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Customer services
Séjour de 4 nuits en mai 2024
Réponse de Andrew le 10 mai 2024
Thank you for feedback. Our team greatly appreciates a perfect score of 5 out 5. We are grateful for your business, and look forward to welcoming you back in the not-too-distant future.

6/10 Satisfaisant

Charles, Plymouth

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
I was told the property was undergoing renovation. It looked fine in the lobby and corridor to my room. The room was all I needed. The office chair sank under my weight -- worn seal -- but I used another chair at the desk.
Séjour de 6 nuits en avril 2024
Réponse de Hotel Management le 28 avr. 2024
Thank you for sharing your experience with us. We're glad to hear that the lobby and corridor renovations met your expectations and that your room suited your needs. We apologize for any inconvenience caused by the worn office chair; your feedback helps us identify areas for improvement. We'll address the issue promptly to ensure a comfortable stay for all our guests. We appreciate your understanding and hope to welcome you back for an even better experience in the future.

6/10 Satisfaisant

Michael

Séjour de 1 nuit en février 2024

4/10 Médiocre

Denise

Voyage en famille
Les points faibles : Personnel et service
We booked there because they had a restaurant for dinner and free breakfast. They do not have a restaurant.
Séjour de 1 nuit en avril 2024
Réponse de Andrew le 15 avr. 2024
Thank you for sharing your experience with us. we sincerely apologize for any misunderstanding concerning the availability of the restaurant which is under renovation. We have tried to communicate the renovation activity through our website, but we regret any shortcomings on our part. Breakfast is included depending on the package that is booked, but again we are sorry that it was not made clear. We look forward to the reopening of our restaurant soon.

10/10 Excellent

Miroslava, Bayonne

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quality it’s just the fact!
Séjour de 1 nuit en avril 2024
Réponse de Andrew le 15 avr. 2024
Thank you so much for giving us a perfect score. Our team will be delighted to receive this feedback. We greatly appreciate your business and look forward to welcoming you back on a future visit to our area.

8/10 Bien

Sean

Séjour de 1 nuit en avril 2024
Réponse de Andrew le 9 avr. 2024
Thank you making us your hotel choice in West Palm Beach. We greatly appreciate your time with us and look forward to welcoming you back on a future visit.

10/10 Excellent

Bruno

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thank you
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 9 avr. 2024
We are thrilled to hear that your experience exceeded your expectations. Our team strives to provide exceptional service and ensure that every aspect of your stay is enjoyable and memorable. Your feedback is truly valued and motivates us to continue delivering outstanding hospitality. We look forward to welcoming you back for another exceptional stay in the future!

10/10 Excellent

Jiraporn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 9 avr. 2024
We are thrilled to hear that your experience exceeded your expectations. Our team strives to provide exceptional service and ensure that every aspect of your stay is enjoyable and memorable. Your feedback is truly valued and motivates us to continue delivering outstanding hospitality. We look forward to welcoming you back for another exceptional stay in the future!

2/10 Horrible

Cory

Voyage en groupe
Brutal music playing until 11PM. Not fun with a 5am flight
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 31 mars 2024
Thank you for sharing your feedback with us following your recent stay. We apologize for the disturbance caused by the music until 11 PM. We understand the importance of a peaceful environment and will address this matter with our team to prevent such incidents in the future. Your feedback is invaluable to us, and we hope to have the opportunity to provide you with a more enjoyable experience should your travels bring you back to the area.

6/10 Satisfaisant

Richard

Voyage en couple
Les points faibles : Propreté et équipements
I didn't like anything about it. It wasn't that clean, it was difficult to understand the person at the front desk, the restaurant was not operating, and they charge $100 up front, and we had no intentions of using anything that the fee was for,
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 31 mars 2024
We are truly sorry to hear that your recent stay did not meet your expectations. We apologize for any cleanliness issues, communication difficulties, and inconvenience caused by the restaurant closure and upfront fee. We are deeply sorry for all the inconveniences caused by our ongoing renovations and hope to welcome you back for a significantly improved stay in the near future.

10/10 Excellent

Armando

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just a good experience overall. Great customer service, on our 2nd to last night the tv went out. Front desk personnel were quick to to tell us they would move us to another room, being that we only had one night left we stayed put.
Séjour de 3 nuits en mars 2024
Réponse de Hotel Management le 31 mars 2024
We're delighted to hear that you had a positive experience overall during your stay with us. Thank you for acknowledging our great customer service, especially when you experienced an issue with the TV on your second-to-last night. We appreciate your understanding and are glad that our front desk personnel were quick to offer a solution. Should you choose to stay with us again in the future, we'll ensure that your next experience is just as enjoyable.

6/10 Satisfaisant

Alex

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 31 mars 2024
Your honest feedback is deeply appreciated, and we're dedicated to enhancing our service to surpass your expectations during your next visit. Please feel free to share any specific areas where we can improve—we're here to listen and act on your suggestions. As we undergo renovations, we apologize for any inconvenience caused and eagerly anticipate the opportunity to welcome you back for an even better experience.

8/10 Bien

Angela, Huber Heights

Les points forts : Propreté, personnel et service, équipements
A little old but still good
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 31 mars 2024
Your honest feedback is deeply appreciated, and we're dedicated to enhancing our service to surpass your expectations during your next visit. Please feel free to share any specific areas where we can improve—we're here to listen and act on your suggestions. As we undergo renovations, we apologize for any inconvenience caused and eagerly anticipate the opportunity to welcome you back for an even better experience.

4/10 Médiocre

Christopher

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 31 mars 2024
Your honest feedback is deeply appreciated, and we're dedicated to enhancing our service to surpass your expectations during your next visit. Please feel free to share any specific areas where we can improve—we're here to listen and act on your suggestions. As we undergo renovations, we apologize for any inconvenience caused and eagerly anticipate the opportunity to welcome you back for an even better experience.

10/10 Excellent

Todd

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great all around
Séjour de 2 nuits en février 2024
Réponse de Hotel Management le 31 mars 2024
We're thrilled to hear that you had a great experience during your stay with us! Your satisfaction is our top priority, and we're delighted that we could meet your expectations in all aspects. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back again soon for another fantastic stay!

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very nice. The bathroom had 0 countertop though which was strange. It was a fine room otherwise.
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 1 avr. 2024
We are delighted to hear that you found our staff to be very nice during your stay. However, we apologize for any inconvenience caused by the lack of countertop space in the bathroom. Your feedback is valuable to us, and we'll certainly take it into consideration as we strive to improve our accommodations. We're glad to hear that overall, you had a fine experience in the room. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better stay in the future.

8/10 Bien

Maqsood, Kingsport

Voyage d’affaires
Les points forts : Propreté et personnel et service
Staff was very professional and helpful. TV did not work the first night. New tv was installed. Toilet did not flush. Maintenance fixed issue.
Séjour de 3 nuits en février 2024
Réponse de Hotel Management le 1 avr. 2024
We are pleased to hear that our staff provided you with professional and helpful service during your stay. However, we apologize for the inconvenience you experienced with the TV and the toilet. We're glad to know that our team promptly addressed these issues by installing a new TV and fixing the toilet. Your feedback is appreciated, and we'll use it to ensure a smoother experience for our future guests. Thank you for choosing to stay with us, and we hope to welcome you back for a more seamless stay in the future.

8/10 Bien

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2024
Réponse de Hotel Management le 1 avr. 2024
Thank you for your positive rating! We're delighted that you had a great experience during your stay. If there's anything specific we could improve upon to make your next visit even better and earn that perfect 10, please don't hesitate to let us know. Your feedback is invaluable to us, and we look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Theresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel near airport
The friendly, helpful staff is what makes this hotel a great place to stay. Everyone went out of their way to make our short stay very pleasurable.
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 31 mars 2024
We're thrilled to hear that our friendly and helpful staff made your short stay with us so enjoyable. Providing exceptional service is our top priority, and we're delighted that our team went out of their way to ensure you had a pleasurable experience. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another wonderful stay

8/10 Bien

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bed was comfortable. Bathroom subpar and hallways way too cold.
Séjour de 3 nuits en février 2024
Réponse de Hotel Management le 1 avr. 2024
We are glad to hear that you found the bed comfortable during your stay. However, we're sorry to hear that the bathroom didn't meet your expectations and that the hallways were uncomfortably cold. Your feedback is important to us, and we'll be sure to address these issues promptly to ensure a more enjoyable experience for our guests in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more satisfying stay.

8/10 Bien

Carol

Voyage en famille
Disappointed there was No lobby area.
Séjour de 2 nuits en février 2024
Réponse de Hotel Management le 1 avr. 2024
We apologize for any inconvenience caused by the renovations to our lobby and restaurant during your stay. We understand the importance of having a welcoming and comfortable space for our guests to relax and socialize. Please rest assured that we are working diligently to complete the renovations as quickly as possible, and we appreciate your patience and understanding during this time of improvement.

8/10 Bien

Rick

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 1 avr. 2024
Thank you for your positive rating! We're delighted that you had a great experience during your stay. If there's anything specific we could improve upon to make your next visit even better and earn that perfect 10, please don't hesitate to let us know. Your feedback is invaluable to us, and we look forward to welcoming you back for another enjoyable stay in the future!

8/10 Bien

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall it was OK. Took forever for the shower to get warm, asked the front desk for a bar of soap, was told housekeeping would bring one up. Still waiting 😳😳😳. Something with the bed frame stuck out and really hurt when I walked into it.
Metal sticking out of bed frame
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 1 avr. 2024
We are sorry to hear that your experience was less than satisfactory during your recent stay. It's disappointing to learn about the issues you encountered with the shower temperature, the delay in receiving a bar of soap, and the discomfort caused by the bed frame. Please accept our sincerest apologies for any inconvenience these issues may have caused. Your feedback is invaluable to us, and we'll address these concerns promptly to ensure a better experience for our future guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Exceptional service by John the marine, shuttle driver
Réponse de Hotel Management le 1 avr. 2024
We're thrilled to hear that John provided exceptional service during your shuttle ride. At our hotel, we take pride in our team's dedication to ensuring our guests have a memorable experience. We'll be sure to pass along your kind words to John, and we hope to have the pleasure of welcoming you back for another outstanding stay in the future!

10/10 Excellent

Robert, Dunwoody

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Facilities were very good. Staff was even better
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 31 mars 2024
We are thrilled to hear that you had a great experience during your stay with us! Your satisfaction is our top priority, and we're delighted that we could meet your expectations in all aspects. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back again soon for another fantastic stay!

10/10 Excellent

Kiana

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel to Stay At
Everyone is so very nice at this hotel! I checked in with Kathleen and she started my journey off perfectly with a smile! The room is big and the hotel is clean and everything is easy to get to from here. I will definitely stay here again.
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 31 mars 2024
We are glad to hear that you had such a positive experience during your stay with us! Thank you for recognizing Kathleen for her excellent service. We are thrilled that you found the room spacious, the hotel clean, and the location convenient. It's wonderful to know that you plan to stay with us again in the future. We can't wait to welcome you back for another fantastic stay!

10/10 Excellent

Katherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy check in
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 31 mars 2024
We are thrilled to hear that you had a great experience during your stay with us! Your satisfaction is our top priority, and we're delighted that we could meet your expectations in all aspects. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back again soon for another fantastic stay!

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Catching an early flight
Bed uncomfortable, air conditioner couldn’t get the room below 77F and wake up call was late. Front desk employee at 5am was very nice and friendly
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 1 avr. 2024
We apologize for the discomfort you experienced during your stay. It's disappointing to hear that the bed wasn't to your liking and that the air conditioner didn't meet your expectations in regulating the room temperature. We'll certainly look into these issues to ensure they're addressed promptly. Additionally, we're sorry for any inconvenience caused by the late wake-up call. However, we're glad to hear that our front desk employee provided excellent service during your early morning interaction. Your feedback is valuable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for an improved experience in the future.

8/10 Bien

Brunhilde

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very content!
Great hotel startiong with the friendliness of the staff, comfortable and spacious room with soft large pillows, very comfortable bed, great breakfast.
Séjour de 3 nuits en février 2024
Réponse de Hotel Management le 1 avr. 2024
We're thrilled to hear that you had such a wonderful experience at our hotel! It's fantastic to know that our friendly staff made a positive impression from the start, and you found your room comfortable and spacious. Thank you for choosing to stay with us, and we can't wait to welcome you back for another fantastic visit!

8/10 Bien

CLAUDETTE

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
quite, did not like that I had to pay for breakfast
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 1 avr. 2024
We understand your concern regarding the breakfast charges. Your feedback is important to us, and we'll take it into consideration as we review our policies. We apologize for any inconvenience this may have caused during your stay. If you have any further comments or suggestions, please feel free to share them with us. We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

4/10 Médiocre

Karen

Voyage en famille
Les points faibles : Équipements
Room was not stocked everyday or cleaned had to request. The staff was friendly though
Séjour de 7 nuits en février 2024
Réponse de Hotel Management le 1 avr. 2024
We sincerely apologize for any inconvenience you experienced with the housekeeping service during your stay. Your feedback is invaluable, and we'll address this issue promptly to ensure it doesn't happen again in the future. We're glad to hear that you found our staff friendly, and we appreciate your understanding. Should your travels bring you back to the area, we hope to have the opportunity to provide you with a much-improved experience. Thank you for choosing to stay with us.

10/10 Excellent

Duc Beecher Van

Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 31 mars 2024
We are thrilled to hear that you had a great experience during your stay with us! Your satisfaction is our top priority, and we're delighted that we could meet your expectations in all aspects. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back again soon for another fantastic stay!

2/10 Horrible

Stephen

Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 31 mars 2024
Your honest feedback is deeply appreciated, and we're dedicated to enhancing our service to surpass your expectations during your next visit. Please feel free to share any specific areas where we can improve—we're here to listen and act on your suggestions. As we undergo renovations, we apologize for any inconvenience caused and eagerly anticipate the opportunity to welcome you back for an even better experience.

10/10 Excellent

carlos, New York

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convent to all Palm Beach
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 1 avr. 2024
We're delighted to hear that you found our location convenient for accessing all that Palm Beach has to offer. Thank you for your positive rating, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future!

10/10 Excellent

eun seog

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
깔끔하고 친절합니다.
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 1 avr. 2024
We are thrilled to hear that you had a perfect 10/10 experience during your stay! Thank you for your positive feedback and high rating. It's our goal to ensure that each guest has a fantastic stay, and we're delighted that we succeeded with you. We appreciate your support and hope to welcome you back again soon for another wonderful stay!

10/10 Excellent

Albert

Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 31 mars 2024
We are thrilled to hear that you had a great experience during your stay with us! Your satisfaction is our top priority, and we're delighted that we could meet your expectations in all aspects. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back again soon for another fantastic stay!

10/10 Excellent

Colleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was close to the highway. The device in the breakfast room was not great
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 31 mars 2024
We appreciate your feedback regarding your recent stay. While we're glad to hear our location near the highway was convenient for you, we apologize if the device in the breakfast room did not meet your expectations. Your comments are valuable to us as we strive to continuously improve our offerings. We hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 Excellent

Maqsood, Kingsport

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Management le 31 mars 2024
We are thrilled to hear that you had a great experience during your stay with us! Your satisfaction is our top priority, and we're delighted that we could meet your expectations in all aspects. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back again soon for another fantastic stay!

2/10 Horrible

Gerald

Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 31 mars 2024
Your honest feedback is deeply appreciated, and we're dedicated to enhancing our service to surpass your expectations during your next visit. Please feel free to share any specific areas where we can improve—we're here to listen and act on your suggestions. As we undergo renovations, we apologize for any inconvenience caused and eagerly anticipate the opportunity to welcome you back for an even better experience.

10/10 Excellent

Betsy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024