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Avis sur Travelodge Hotel Wellington

4 out of 5
Travelodge Hotel Wellington
2-6 Gilmer Terrace, Wellington

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 402 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 435 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 108 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 49 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 1003." "

8,8/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Séjour de 3 nuits en mars 2019

8/10 Bien

Voyageur vérifié

Séjour de 3 nuits en mars 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Propreté, belle vue sur le port (22eme étage ), situation centre proche du musée. ..et du port..
Séjour de 1 nuit en mars 2019

8/10 Bien

josee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Sandra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff friendly & helpful. Room was clean & comfortable but a bit small. Breakfast had good selection but not always topped up in a timely manner & not kept hot enough. As an Expedia VIP member I received a bottle of wine. It would have been nice if I could have chosen the type of wine as I don’t drink red.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Kathleen

Voyage en couple
Les points forts : Propreté et personnel et service
It is a hotel and is what we had expected except that the staff in the dinning room need training. When ordering chicken nibbles I had to ask for a finger bowl and I was given an empty bowl. He did not know what I wanted it for? The food was only average, the dessert base of the cheesecake cake was so hard it could not be cut with a knife and was solid frozen. Presentation of meals need to be improved if you want to increase your patronage and waiters need to be upskilled in the placement of food.
Séjour de 3 nuits en mai 2024
Réponse de Tristan Carey | Relief Executive Assistant Manager le 21 mai 2024
Dear Kathleen,Thank you so much for providing feedback on your dining, I am sorry to hear that it was not up to standard. I have taken your feedback onboard to look at retraining the team in customer interactions. Thank you again for your feedback.Kind Regards, Tristan Carey Relief Executive Assistant Manager Travelodge Hotel Wellington

8/10 Bien

Justine

Voyage en couple
The bathroom looked like it needed a good scrub. Bed was super comfy
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Restituto

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The rooms carpet is dirty and Looks like it was never cleaned for ages and it smells like urine
Séjour de 2 nuits en mai 2024
Réponse de Tristan Carey | Relief Executive Assistant Manager le 19 mai 2024
Dear Restituto,Thank you for your feedback, I am sorry to hear that the room did not meet expectations. I have passed on your comments to our heads of department for improvement. Thank you again for your feedback, and I hope we will be able to welcome you back in the future. Kind Regards, Tristan Carey Relief Executive Assistant Manager Travelodge Hotel Wellington

8/10 Bien

Diane

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Central City, walking distance to waterfront and shops. Bed was really comfy and linen clean and fresh. Some stains on the carpet, general marks, wear & tear starting to show. Aircon vents needed to be cleaned.
Séjour de 4 nuits en mai 2024
Réponse de Tristan Carey | Relief Executive Assistant Manager le 19 mai 2024
Dear Diane,Sorry to hear that your experience was not up to expectations. I have passed your comments onto the team for improvement and retaining. We hope to be able to welcome you back again soon. Kind regards, Tristan Carey Relief Executive Assistant Manager Travelodge Hotel Wellington

8/10 Bien

Lisa Jennifer

Les points forts : Personnel et service
I love the staff, they were great and friendly throughout. However, the room was a bit smelly, the bathroom bin didn’t have a bin bag, and I could hear the people on the floor above me open and close their drawers. I’m sure they could hear my alarm too.
Séjour de 1 nuit en mai 2024
Réponse de Emma le 9 mai 2024
Kia ora Lisa Thank you for sharing your experience with us. We're thrilled to hear that you loved our staff and found them to be great and friendly.We apologize for the issues you encountered with the room, including the smell, the lack of a bin bag in the bathroom bin, and the noise from the floor above. Your feedback is important to us, and we will address these concerns with our housekeeping team to ensure improvements are made.If there's anything else we can do to make your next stay more enjoyable, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for a better experience in the future.

10/10 Excellent

Adam, Twickenham

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic Hotel with wonderful, friendly and helpful staff. The hotel is in a fantastic location. Definitely recommend!
Réponse de Tristan Carey | Relief Executive Assistant Manager le 7 mai 2024
Dear Adam,Thank you for your feedback regarding your recent stay with us. We appreciate your feedback it’s always pleasing to hear that you enjoyed your stay. Thank you again and we can’t wait to welcome you back again soon.Kind regards, Tristan Carey Relief Executive Assistant Manager Travelodge Hotel Wellington

10/10 Excellent

Sergio, Wellington

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Tristan Carey | Relief Executive Assistant Manager le 21 mai 2024
Dear Sergio,Thank you for your feedback on your recent stay with us, great to see you enjoyed your time with us we hope to welcome you back again soon. Kind Regards, Tristan Carey Relief Executive Assistant Manager Travelodge Hotel Wellington

10/10 Excellent

Ian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value for money.
Séjour de 1 nuit en avril 2024
Réponse de Tristan Carey | Relief Executive Assistant Manager le 1 mai 2024
Dear Ian,we appreciate your feedback. It’s always pleasing to hear that you enjoyed your stay. Thank again and we can’t wait to welcome you back again soon.Kind regards, Tristan Carey Relief Executive Assistant Manager

10/10 Excellent

JUDITH, Greystanes

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
plenty of room . Convenient with microwave & fridge. Not too far to walk to main street. Buffet breakfast good.
Séjour de 2 nuits en avril 2024
Réponse de Tristan Carey | Relief Executive Assistant Manager le 1 mai 2024
Dear Judith,we appreciate your feedback. It’s always pleasing to hear that you enjoyed your stay. Thank again and we can’t wait to welcome you back again soon.Kind regards, Tristan Carey Relief Executive Assistant Manager

10/10 Excellent

Sue

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fabulous greeting from the gentleman on reception. Very knowledgeable of the local area. Talked us through their facilities Room clean and spacious.
Séjour de 1 nuit en avril 2024
Réponse de Emma le 24 avr. 2024
Kia ora SueThank you for your fantastic review! We're delighted to hear that you had a fabulous greeting from our receptionist and that you found him to be knowledgeable about the local area. It's great to know that you appreciated our facilities and that your room was clean and spacious, providing you with a comfortable stay. We strive to provide excellent service and memorable experiences for our guests, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another enjoyable stay in the future!Regards Emma- Duty Manager

8/10 Bien

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location but need better directions to the car park and reception
Séjour de 1 nuit en avril 2024
Réponse de Emma le 24 avr. 2024
Kia ora Peter Thank you for your feedback! We're glad to hear that you found our location great. We apologize for any inconvenience you experienced regarding directions to the car park and reception. Your feedback is valuable to us, and we will work on providing clearer directions to ensure a smoother arrival experience for our guests in the future. We appreciate your input and hope to have the opportunity to welcome you back for an even better stay next time!Regards Emma- Duty Manager

6/10 Satisfaisant

Janet

The room was cold on arrival and nothing could be done. The engineers had gone home, there was no portable heater. It was solved but not before a great deal of stress.
Séjour de 5 nuits en avril 2024
Réponse de Tristan Carey | Relief Executive Assistant Manager le 23 avr. 2024
Dear Janet,Thank you for taking the time to provide feedback on your recent stay with us. I am truly sorry to hear that there was an issue with the heating in your room. This is not the experience that we would like our guests to have. I have passed on your comments to our heads of department for improvement. Thank you again for your feedback, and I hope we will be able to welcome you back in the future. Kind Regards, Tristan Carey Relief Executive Assistant Manager Travelodge Hotel Wellington

10/10 Excellent

Karen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice comfy bed and black out drapes amazing. Room was spacious and spotlessly clean. I liked that I could open the window a bit even though I was on 20th floor. Would definitely recommend.
Séjour de 2 nuits en avril 2024
Réponse de Tristan Carey | Relief Executive Assistant Manager le 18 avr. 2024
Dear Karen,Thank you for your feedback regarding your recent stay with us. We are glad you enjoyed your stay with us at Travelodge Hotel Wellington especially that you found the room spacious and clean, we hope to be able to welcome you back again soon. Kind regards, Tristan Carey Relief Executive Assistant Manager Travelodge Hotel Wellington

8/10 Bien

Ruth

Voyage en groupe
I wish there had been a bathtub.
Séjour de 2 nuits en avril 2024
Réponse de Joni M. | Front Office Manager le 11 avr. 2024
Dear Ruth,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

10/10 Excellent

jonathan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location in the CBD. Walking distance to woolsworth mart, Cablecar, beehive, teppa. I would recommend oneway cablecar ticket to top and then walk your way down through botanical garden to the hive. Lots of place to eat around and shop. Rooms are not up to date, No A/C just a fan. Would recommend to book room with marina view.
Séjour de 2 nuits en avril 2024
Réponse de Joni M. | Front Office Manager le 11 avr. 2024
Dear Jonathan,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay and the convenience of our central location.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

6/10 Satisfaisant

Luke

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was close to town. Close to highway so could get out of the city quick too. Not to close though that you could hear traffic.
Séjour de 2 nuits en avril 2024
Réponse de Joni M. | Front Office Manager le 9 avr. 2024
Dear Luke,Thank you for taking the time to share your valued feedback with us.We are delighted to read that you enjoyed your recent stay.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

6/10 Satisfaisant

Linda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Great location, small room
Séjour de 2 nuits en avril 2024
Réponse de Joni M. | Front Office Manager le 9 avr. 2024
Dear Linda,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay and the convenience of our central location.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

6/10 Satisfaisant

Julie

Voyage en groupe
Les points forts : Personnel et service
Parking and hotel access is awful, especially if you have luggage
Séjour de 2 nuits en mars 2024
Réponse de Joni M. | Front Office Manager le 5 avr. 2024
Dear Julie,Thank you for taking the time to share your valued feedback with us.We sincerely apologise that your experience with us was not to your satisfaction.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future, with a much better experience.Kind regards,Joni M. Front Office Manager

8/10 Bien

Meriel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to where we wanted to be e.g. ferry terminal and railway station. Room clean and staff friendly.
Séjour de 2 nuits en mars 2024
Réponse de Gemma le 3 avr. 2024
Hello Meriel!!We are so delighted to hear you had such a wonderful time with us here at Travelodge Wellington.We hope to see you again soon,Kind regards, Reception.

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic location great staff
Séjour de 3 nuits en mars 2024
Réponse de Emma le 1 avr. 2024
Dear Andrew,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our fantastic location and found our staff great. Your satisfaction is important to us, and we appreciate your positive comments about our location and staff. If there's anything else we can do to enhance your experience even further, please don't hesitate to let us know. We look forward to welcoming you back again soon.Best regards,Emma- Duty Manager

8/10 Bien

Marvin

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Good location for everything. In the centre of the city. Regular buses to the airport
Séjour de 6 nuits en mars 2024
Réponse de Emma le 1 avr. 2024
Dear Marvin,Thank you for your feedback. We're glad to hear that you found our location convenient for everything, being in the center of the city with regular buses to the airport. Your satisfaction is important to us, and we appreciate your positive comments about our convenient location. If there's anything else we can do to enhance your experience, please feel free to let us know. We hope to have the opportunity to welcome you back again soon.Best regards,Emma- Duty Manager

8/10 Bien

John

Séjour de 2 nuits en mars 2024
Réponse de Tristan Carey | Relief Executive Assistant Manager le 18 avr. 2024
Dear John,Thank you for your feedback regarding your recent stay with us. We are glad you enjoyed your stay with us at Travelodge Hotel Wellington. Kind regards, Tristan Carey Relief Executive Assistant Manager Travelodge Hotel Wellington

8/10 Bien

Agario

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location Pitty about the restaurant, poor service, no small serves. Would not take order as they had a booking!!
Séjour de 2 nuits en mars 2024
Réponse de A le 25 mars 2024
Good Morning Agario,Thank you for taking the time to provide us with your feedback. . It is only through feedback such as yours that we are able to maintain and, where necessary, improve upon service levels for our valued guests.RegardsAmanda McArtneyAssistant Hotel Manager

8/10 Bien

Ravinder Kumar

Les points forts : Propreté
Séjour de 3 nuits en mars 2024
Réponse de A le 25 mars 2024
Good Morning Ravinder,Thank you for your feedback from your recent experience at Travelodge Wellington, we are delighted you had an enjoyable stay and we appreciate your feedback. We look forward to seeing you again next time you travel. Yours sincerely Amanda McArtney Assistant Hotel Manager

4/10 Médiocre

Robyn

Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
We had numerous issues with this hotel, starting with how to access hotel from street, to hot room with no air conditioning ( a fan with cord across table ) which precluded access to other side of bed. Complained to management and finally after wasting 45 mins of our time we were moved to a better room Still no air con . Parking also a big issue. The bays are not clearly numbered/hotel parking in commercial garage was full / after moving car twice we received a late night call around 10 pm re issue with our parking bay. Husband had to get dressed and go down to reception, only to find staff hadn’t communicated from previous shift ! Communicated our issues to assistant manager as we left Wine was delivered to room from VIP after we accessed room and told staff there was none in fridge
Séjour de 2 nuits en mars 2024
Réponse de A le 12 mars 2024
Hi Robyn,Thank you for taking the time to leave us your valuable feedback on your recent stay. It is only through feedback such as yours that we are able to maintain and, where necessary, improve upon service levels for our valued guests. I am very sorry to hear that your recent stay with us did not meet your expectations and was disappointed to learn of your experiences, I have followed up with team members in regards to the issues you had during your stay. Once again, thank you for letting us know about your stay and I hope we would have another opportunity to welcome you back. Yours sincerely Amanda McArtney Assistant Hotel Manager

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Couldn’t fault it - excellent!
Séjour de 1 nuit en mars 2024
Réponse de A le 5 mars 2024
Good Morning David,Thank you for your feedback from your recent experience at Travelodge Wellington, we are delighted you had an enjoyable stay and we appreciate your feedback. We look forward to seeing you again next time you travel. Yours sincerely Amanda McArtney Assistant Hotel Manager

10/10 Excellent

Rebecca

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything we needed was close by, beds are comfortable and view is good. Would stay here again in the future 😁
Séjour de 1 nuit en mars 2024
Réponse de A le 5 mars 2024
Good Morning Rebecca,Thank you for sharing your feedback from your stay with us, the team are delighted to learn of your experiences and look forward to seeing you again next time you visit us at the Travelodge Hotel Wellington. Yours sincerely Amanda McArtney Assistant Hotel Manager

8/10 Bien

peiyuan

Séjour de 1 nuit en février 2024
Réponse de A le 25 mars 2024
Good Morning Peiyuan,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

10/10 Excellent

malcolm

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the location in city and parking was simple
Séjour de 1 nuit en février 2024
Réponse de Joni M. | Front Office Manager le 28 févr. 2024
Dear Malcolm,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay and the convenience of our central location.We hope we have the pleasure of welcoming you back to our Adina in the very near future.Kind regards,Joni M. Front Office Manager

10/10 Excellent

Jeffery

Voyage en famille, Voyage en couple
It’s a heritage building, of course so the architecture is superb with ornate mouldings and vaulted ceilings. very spacious and equipped with smart TVs, stand in showers, kitchenette, and very centralized. There is one toilet, however that is difficult to flush, the only negative about this place.
Séjour de 1 nuit en février 2024
Réponse de Joni M. | Front Office Manager le 28 févr. 2024
Dear Jeffrey,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

10/10 Excellent

CHRIS

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Excellent service and staff
Séjour de 1 nuit en février 2024
Réponse de Joni M. | Front Office Manager le 28 févr. 2024
Dear Chris,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay and the efforts of our friendly Team.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

10/10 Excellent

Liz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely big comfy bed, quiet, great shower pressure, excellent location - perfect for a short stay.
Séjour de 1 nuit en février 2024
Réponse de Joni M. | Front Office Manager le 28 févr. 2024
Dear Liz,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay and the convenience of our central location.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

8/10 Bien

Michael, Rockland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Joni M. | Front Office Manager le 28 févr. 2024
Dear Michael,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

8/10 Bien

Thaer

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de A le 26 févr. 2024
Good Evening Thaer,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

10/10 Excellent

Lisa

Séjour de 2 nuits en février 2024
Réponse de A le 25 févr. 2024
Good Afternoon Lisa,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, confort de la chambre
Can’t beat the ease of location and king bed!!
Superb location. Wonderful staff. Lovely harbour view. Massive comfy bed.
Séjour de 1 nuit en février 2024
Réponse de A le 23 févr. 2024
Good Afternoon Steve,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

10/10 Excellent

Norbert

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de A le 23 févr. 2024
Good Afternoon Norbert,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

10/10 Excellent

Maria Kristina, Ryde

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Travelodge is centrally located in Wellington. It’s easy to walk around to and from the hotel from most places of interest.
Séjour de 4 nuits en décembre 2023
Réponse de A le 23 févr. 2024
Good Afternoon Maria,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

8/10 Bien

Thomas

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
7 out of 10
A large hotel in a convenient location. Be aware there are 11 rooms per floor and they vary considerably by size, so it’s difficult to know what you are reserving. No AC and poor ventilation, but they are comfortable and we would stay there again. Helpful staff. NO laundry facilities.
Séjour de 4 nuits en février 2024
Réponse de A le 23 févr. 2024
Good Afternoon Thomas,Thank you for sharing your feedback from your stay with us at Travelodge Hotel Wellington, we appreciate your feedback and will certainly follow up on your concerns noted and look forward to seeing you again next time you travel. Yours sincerely Amanda McArtney Assistant Hotel Manager

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de A le 23 févr. 2024
Good Afternoon David,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

8/10 Bien

Vikashni

Séjour de 2 nuits en février 2024
Réponse de A le 25 mars 2024
Good Morning Vikashni,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

8/10 Bien

Osvaldo, Highland Park

Les points forts : Propreté
Clean and centrally located
Séjour de 2 nuits en février 2024
Réponse de A le 23 févr. 2024
Good Afternoon Osvaldo,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

8/10 Bien

Judy

Voyage en groupe
Les points forts : Propreté et personnel et service
No air conditioning
No air conditioning and very hot and uncomfortable
Séjour de 1 nuit en février 2024
Réponse de A le 23 févr. 2024
Good Afternoon Judy,hank you for your feedback from your recent experience at Travelodge Wellington, we are delighted you had an enjoyable stay and we appreciate your feedback and have noted your concern regarding the lack of air conditioning in the rooms. We look forward to seeing you again next time you travel. Yours sincerely Amanda McArtney Assistant Hotel Manager

4/10 Médiocre

Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de A le 23 févr. 2024
Good Afternoon Alexander,Thank you for taking the time to leave us your valuable feedback on your recent stay. It is only through feedback such as yours that we are able to maintain and, where necessary, improve upon service levels for our valued guests. I am very sorry to hear that your recent stay with us did not meet your expectations and was disappointed that you have not shared the reasons for the low score. Once again, thank you for letting us know about your stay and I hope we would have another opportunity to welcome you back. Yours sincerely Amanda McArtney Assistant Hotel Manager

10/10 Excellent

Warwick

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very handy central city location. Staff very helpful
Séjour de 2 nuits en février 2024
Réponse de A le 23 févr. 2024
Good Afternoon Warwick,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager