Bernard and his family were excellent guests. We were very happy to have them. They took very good care of our home. They are welcome back anytime.

Fiona, We spent some time going over your review and comparing the communication we had with you during your stay. If there is anything our guest(s) report as a problem, we work with our guests to make arrangements that are most convenient for coordinating repairs. In your report to us about the outside light (the non-existent one), we had that repaired but the water from the roof during rains would eventually break the light again. After your report, and after having previously made repairs for the light, we requested the light be moved to another location in an effort to keep the problem from returning. In some cases, we are at the mercy of work schedules of others and you left before it was fixed. We also added a 2nd motion light to the front of the house. I noticed you also mentioned having problems with the TV's. After explaining to you that sometimes our guests change the inputs and then offering to send someone over when you were not able to choose the right input, you wrote us back and said you had the problem fixed. When we brought you extra batteries so you had them (just in case they were needed), you did not tell us you were still having any problems while we were there and could have done something to help you. Then there is the internet speed you complained about AFTER you left. This really had us wondering because we pay extra to have fiber to the house with 300mbps download / 300mbps upload speeds. We called the provider and after working together with their tech support, it was their suspicion that you may have had an end user device related issue when you were reporting “the wifi was horrible”. BUT then again, we did not have the opportunity to let them know you were having a problem because you did not bring it to our attention until you wrote your review of our property. We are sorry you did not have a good experience renting our BnB. We hope that you would bring problems when renting other locations immediately to the host’s attention. When you agreed to abide by our house rules when you booked our place, you agreed to bring ANY problems to our attention immediately. We request this of our guests because we want the opportunity to address any concerns and ensure your stay is enjoyable. Sincerely, Jack & Sonja

Thank you, Debra. Hope to have you back soon. Stay safe.

Thank you Winona. We are happy you enjoyed your stay and are looking forward hosting you again next year.

Thank you Diane. We would love to see you back next time you are in town.

Hi Dennis & Sandy, We hope you had a good trip home. Listen, thank you again for pointing out the problems you observed. We always appreciate constructive feedback. You are always welcome should your travels take you back to our area. All the best, Jack & Sonja

Thank you :-). We are looking forward hosting you again.

Hi Douglas, hope everything is well and you settled in nicely. Thank you for the kind review and thank you for your service.

Thank you very much. We enjoyed having you. Hope you had a safe trip back