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Avis sur The Hotel Laurel at Seneca

2.5 out of 5
The Hotel Laurel at Seneca
3380 State Route 14, Watkins Glen, NY

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 274 avis sur 602." "
Note des voyageurs de 8 (Bien), d’après 202 avis sur 602." "
Note des voyageurs de 6 (Satisfaisant), d’après 76 avis sur 602." "
Note des voyageurs de 4 (Médiocre), d’après 39 avis sur 602." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 602." "

8,8/10

Propreté

9,0/10

Personnel et service

7,2/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Danielle

Les points forts : Personnel et service
Les points faibles : Équipements
La piscine était fermé (vide sans eau). Restaurant de l’hôtel était aussi fermé (fermé les mercredis)
Séjour de 1 nuit en juillet 2022
Réponse de Management le 31 juil. 2022
Hello, Thank you very much for your review! I am also sorry you weren't able to fully enjoy your stay with us. We do however have an extensive renovation planned for when we close this winter. So please keep an eye out for us in the future so you might be able to see the exciting new updates we have planned!

10/10 Excellent

Eugénie, France

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent accueil dans un cadre exceptionnel ! Je conseille vivement cet endroit
Séjour de 1 nuit en juillet 2019
Réponse de Pinder le 21 juil. 2019
We're very pleased you enjoyed your stay. Thank you for posting.

6/10 Satisfaisant

Jean-Baptiste

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
The hotel is located in a fantastic area with a nice view on the Lake. A retro look with poster of the great Grand Prix of Watkins Glen, staff at the checking in was not very friendly, but the lady cleaning and for breakfast were nice. The room are very old but clean. It is to my view very expensive for what you get, but the view from the window is nice.
Séjour de 2 nuits en septembre 2018

8/10 Bien

Stéphane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The lake view was nice especially in the morning
Séjour de 2 nuits en mai 2024

10/10 Excellent

Matthew, Dunmore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great views of the lake and a quick mile drive from down town. The staff was extremely friendly and helpful! Would stay again!!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Boon Pock

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hotel is located in a quiet place which is very suitable for my stay.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Laurel Management le 9 mai 2024
We're glad you enjoyed your stay with us - Thank you for your kind feedback!

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Had a wonderful stay for my bday. Great rooms with spectacular views in a great location for wine tasting and good farm to table dining.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Laurel Management le 9 mai 2024
Richard - We are so pleased you had a great birthday weekend with us! See you next time!

8/10 Bien

Joel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place- would definitely stay again!
Séjour de 1 nuit en avril 2024
Réponse de Hotel Laurel Management le 9 mai 2024
Joel - Thank you for staying with us. We are so pleased you enjoyed your visit, and we look forward to welcoming you back again soon!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was great. The room has removed and had a great view the only thing you can hear people in the room next to you. But I would stay again!
Séjour de 1 nuit en avril 2024
Réponse de Hotel Laurel Management le 9 mai 2024
John - Thank you for your feedback. We hope your neighbors weren't too disruptive. Please join us again when you're visiting the area!

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Its was ok, nothing special. Staff were good. No restaurant on site. Roads need work. Pricey for what it is.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Laurel Management le 9 mai 2024
David - Thank you for staying with us, and for your honest feedback. We're working hard to make improvements where they are still needed. Apologies, our seasonal restaurant was still closed during your stay. We hope you'll return and stay with us again in the future!

10/10 Excellent

Lee

Séjour de 1 nuit en avril 2024

10/10 Excellent

Heba

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It is a very nice motel by figer lakes with all rooms overlooking one of the lakes
Séjour de 1 nuit en avril 2024
Réponse de Hotel Laurel Management le 9 mai 2024
Heba - Thank you for choosing The Hotel Laurel at Seneca Lake. We look forward to hosting you again on your next visit to the Finger Lakes Region!

10/10 Excellent

Kimberly

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The gentleman at the front desk was very friendly and shared restaurant selections that were perfect. The room was clean and spacious and has a great view of the lake. would definitely stay here again.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Laurel Management le 27 avr. 2024
Thank you for staying with us! We're happy to hear you enjoyed everything! Please keep us in mind for your future lodging needs in Watkins Glen! :)

10/10 Excellent

Kristie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Laurel Management le 27 avr. 2024
Thank you! Please join us again when you're able!

10/10 Excellent

Margaret

Séjour de 1 nuit en avril 2024
Réponse de Hotel Laurel Management le 13 mai 2024
Thank you for staying with us! Please join us again when you're visiting the area!

10/10 Excellent

Bruce

Voyage d’affaires
Les points forts : Équipements
Beautiful view, Great staff, Clean room
Séjour de 3 nuits en avril 2024
Réponse de Hotel Laurel Management le 17 avr. 2024
Bruce, Thank you for your kind words. Please keep The Hotel Laurel in mind for your future travels to Watkins Glen!

10/10 Excellent

Leila

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Check-in couldn't have been more efficient and pleasant with Adam. He was as kind, patient and professional in person as he was on the phone when I called with questions before our stay. The King suite we booked was clean, spacious, comfortable and quiet. And yes - with an unobstructed, beautiful view of Lake Seneca! They didn't have housekeeping service during our stay, but we had plenty of towels and no needs. The bathroom was large, and its shower had good hot water and water pressure (important to me) - but a shelf or vanity in the empty space there would have helped with holding our things. The adjoining room in our suite had a counter top dining area, small fridge, microwave and much appreciated kitchen sink - which added a sense of ease and comfort to our stay. The hotel's location right off Rt 14 was super convenient and perfect for our explorations around the lake. We didn't have a chance to stop in at the bar, but it looked new and modern with a sweeping view of the lake. All in all, a quiet, wonderful stay. Would highly recommend.
Séjour de 3 nuits en avril 2024
Réponse de Hotel Laurel Management le 17 avr. 2024
Leila-thank you for your kind review. It was a pleasure to meet you, we hope you will come back again soon! Travel safe and be well until then

10/10 Excellent

Olivia

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful location at a reasonable price! Room was nicely updated and clean
Séjour de 1 nuit en avril 2024
Réponse de The Hotel Laurel Management le 12 avr. 2024
Olivia-Thank you for the kind review. We're glad to hear you enjoyed your stay! Please come back and visit again soon :)

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love the view,clean, good location freindly check in. Road conditions alittle bad and the half shower door wasnt nuts about , but definitely like our stay their and would go back.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Laurel Manager le 10 avr. 2024
Linda - Thank you for the kind review. We are planning to repair our driveways soon, as they are in need of improvement. Looking forward to hosting you for a stay again in the future. Until then -Travel safe and be well!

10/10 Excellent

ROBERT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Laurel Manager le 10 avr. 2024
Thank you for the 5-star Review! We look forward to hosting you again for your future lodging needs in Watkins Glen. Safe Travels to you!

10/10 Excellent

Tammy

Les points faibles : Personnel et service
Terrible experience!!
We showed up and nobody was there. Called the hotel and so did two of Hotels . Com employees. Nobody could reach them. After 8:00 at night we had to find a new hotel, after a 4 hour drive!! Still waiting for you guys to get my money back and haven’t heard anything from you.
Séjour de 2 nuits en février 2024

8/10 Bien

Amber

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This was a very sweet stay for an overnight trip with my sister. The hotel was in great shape and clean. The view was amazing!
Séjour de 1 nuit en janvier 2024

10/10 Excellent

C Rita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Jose A

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Stephanie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The customer service at this property was outstanding!! Our stay was very pleasant. Would stay here again for sure!
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Jeffery

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Maite

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice view
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Rebecca

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a wonderful weekend stay at the Hotel Laurel! Beautiful location and rooms. Simple and cozy. Everything was clean and well maintained. The balcony view of Lake Seneca was picturesque. Front desk staff member, Heidi, was welcoming, kind and knowledgeable. She gave excellent recommendations of the area. Looking forward to our next trip to the Finger Lakes and staying here again!
Séjour de 2 nuits en novembre 2023
Réponse de GM le 14 nov. 2023
Thank you Rebecca, we are so glad you enjoyed your stay. Hiedie does a wonderful job. We look forward to seeing you again.

10/10 Excellent

Marc-Henry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice views
Séjour de 2 nuits en novembre 2023
Réponse de GM le 14 nov. 2023
thank you for your kind comments

8/10 Bien

Dorothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cute place. View was great.
Nice place great view. However if you want to grab something to eat. Do yourself a favor go on town. Restaurant food awful, awful for whole party. Terrible. Wait staff though was nice and friendly.
Séjour de 1 nuit en novembre 2023
Réponse de Front Desk le 12 nov. 2023
I'm sorry the food was not to your liking, we do hope to see you soon again one day

8/10 Bien

Alicia

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Front Desk le 12 nov. 2023
Thank you for staying with us and hope to see you again

8/10 Bien

Eric, Fairport

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms are recently renovated and clean. There is quite a smell - not sure if it’s from the new renovations (carpets or tiling) or from the older heating units.
Séjour de 1 nuit en novembre 2023
Réponse de Front Desk le 12 nov. 2023
Thank you for staying with us and hope to see you again

10/10 Excellent

christina

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great weekend
Everything was great. No complaints at all. Location location location!
Séjour de 2 nuits en novembre 2023
Réponse de Front Desk le 12 nov. 2023
Thank you for staying with us and hope to see you again

8/10 Bien

Sara

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great stay and beautiful view! Hope the restaurant gets better, waited almost 2 hours for our food and ended up getting them in to-go containers. The bartender was sweet though.
Séjour de 2 nuits en novembre 2023
Réponse de Front Desk le 12 nov. 2023
Thank you for staying with us and hope to see you again

10/10 Excellent

Ken

Séjour de 3 nuits en novembre 2023
Réponse de Front Desk le 3 déc. 2023
Thank you for staying with us and we hope to see you again soon

8/10 Bien

Karen

Voyage en couple
Les points forts : Propreté et personnel et service
Great view of Lake Seneca.
Séjour de 1 nuit en octobre 2023
Réponse de Front Desk le 5 nov. 2023
Thank you for staying with us and hope to see you again

8/10 Bien

Chris

Séjour de 2 nuits en octobre 2023
Réponse de Front Desk le 19 nov. 2023
Thank you for staying with us and hope to see you again!

10/10 Excellent

Sandra

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was recently renovated from the original motel and they did a fantastic job. The room was comfortable, view was amazing, parking right in front of your room, town with all the shopping and restaurants are located 1 mile down the road, wine trail near by and the staff was so accommodating it couldn’t be more perfect. Definitely worth another visit
Séjour de 2 nuits en octobre 2023
Réponse de Front Desk le 5 nov. 2023
Thank you for staying with us and hope to see you again

10/10 Excellent

Ajida

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Front Desk le 5 nov. 2023
Thank you for staying with us and hope to see you again

10/10 Excellent

Sophia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
LOVED this cute renovated hotel on Lake Seneca with a killer view!!!
Réponse de Front Desk le 5 nov. 2023
Thank you for staying with us and hope to see you again

10/10 Excellent

Senthil

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Looks very recently upgraded room. Only suggestion would be to have some add-ons in the shower area to hold soap. Or, this could be an opportunity to install dispensable soap and shampoo and get rid of single-use plastic containers.
Séjour de 1 nuit en octobre 2023
Réponse de Front Desk le 5 nov. 2023
Thank you for staying with us and hope to see you again

10/10 Excellent

Suzanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful views from the balcony set this place apart! Retro motel & minimalist style was comfortable and affordable. On site restaurant was good for getting a drink and food after a long drive! Would recommend this place to anyone looking to be close to Watkins Glen State Park & town!
Séjour de 3 nuits en octobre 2023
Réponse de Front Desk le 29 oct. 2023
Thank you for staying with us and hope to see you again

10/10 Excellent

Pamela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The newly renovated hotel is clean, cozy, and comfortable. The view of the lake is incredible! Nice bar/restaurant on site. Close to Watkins Glen for quick drive to town.
Séjour de 2 nuits en octobre 2023
Réponse de Front Desk le 29 oct. 2023
Thank you for staying with us and hope to see you again

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Front Desk le 29 oct. 2023
Thank you for staying with us and hope to see you again

8/10 Bien

Cynthia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel
It was a surprisingly nice little hotel! Clean, centrally located, great views!!! I would definitely stay there again!
Séjour de 2 nuits en octobre 2023
Réponse de Front Desk le 29 oct. 2023
Thank you for staying with us and hope to see you again

10/10 Excellent

Danielle

Séjour de 3 nuits en octobre 2023
Réponse de Front Desk le 12 nov. 2023
Thank you for staying with us and hope to see you again

10/10 Excellent

Laurence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place to stay while visiting Watkins Glen. Close to hiking trails, restaurants, grocery store, etc. Even has a restaurant in the hotel albeit limited menu. Rooms are clean and large with great views of the lake. Will definitely stay here when I return.
Séjour de 3 nuits en octobre 2023
Réponse de Front Desk le 29 oct. 2023
Thank you for staying with us and hope to see you again

10/10 Excellent

rosemary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Have been to this hotel several times in the past. I love all the upgrades that have been made without sacrificing the ambiance of the old lodge , I will absolutely recommend the Laurel to anyone who wishes to visit Watkins Glen or do winery tours or just relax. Would really like to see the pool restored.
Séjour de 2 nuits en octobre 2023
Réponse de Front Desk le 22 oct. 2023
Thank you for staying with us and hope to see you again