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Avis sur Holiday Inn London - Watford Junction, an IHG Hotel

4 out of 5
Holiday Inn London - Watford Junction, an IHG Hotel
65-67 Clarendon Road, Watford, England

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 352 avis sur 611." "
Note des voyageurs de 8 (Bien), d’après 199 avis sur 611." "
Note des voyageurs de 6 (Satisfaisant), d’après 37 avis sur 611." "
Note des voyageurs de 4 (Médiocre), d’après 16 avis sur 611." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 611." "

9,2/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

SOPHIE

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait, un service de qualité, très accueillant et très professionnel.
Séjour de 2 nuits en janvier 2024
Réponse de Danielle Cottom | Front Desk Manager le 8 févr. 2024
Dear SophieThank you for taking the time to review your recent stay at Holiday Inn London - Watford Junction., and for your 10 out of 10 rating!Your feedback helps us identify areas where we can make necessary adjustments to ensure a more comfortable and satisfying stay for our guests, thank you for sharing your experience.Kind Regards

8/10 Bien

Zakaria

Séjour de 5 nuits en décembre 2023
Réponse de Danielle Cottom | Front Desk Manager le 4 janv. 2024
Dear Zakaria Thank you for taking the time to review your recent experience at Holiday Inn London - Watford Junction.I am pleased to see that you enjoyed your time with us and hope to have the opportunity to welcome you back in the future. Kind Regards

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Harry Potter
Hôtel de la navette pour aller visiter le studio Harry Potter
Séjour de 1 nuit en février 2023
Réponse de Danielle Cottom | Front Desk Manager le 13 mars 2023
Dear CatherineThank you for taking the time to review your recent stay with us. I am very happy to see you enjoyed it & thank you for your rating!We hope to welcome you back again in the future.

10/10 Excellent

Sandra

Séjour de 1 nuit en janvier 2023
Réponse de Danielle Cottom | Front Desk Manager le 17 mai 2023
Dear SandraThank you for taking the time to review your recent stay with us, I am pleased to see you enjoyed your time with us & appreciate your 10/10 rating! We hope to welcome you again in the future.Kind Regards

10/10 Excellent

Jacques

Séjour de 1 nuit en septembre 2022

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pas de brosse dans les WC... Étonnant. C est le seul point qui m a choqué
Séjour de 4 nuits en décembre 2019
Réponse de Danielle :) | Duty Manager le 5 janv. 2020
Good Evening, Thank you for taking the time to share your feedback with us, I am glad that you enjoyed your stay and hope to welcome you back again! Kind Regards

10/10 Excellent

Carole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super!! Rien à dire
Notre séjour fut parfait. Le service a été parfait, les gens très agréables, souriants, serviables. L’hotel à côté de la gare parfait pour aller à Londres ( car les hôtels sont très chers) et à 10 min en voiture de harry potter. Parking de l’hotel 6 pound par jour très correct Je recommande cet hôtel pour son rapport qualité prix, son emplacement Idéal en famille
Séjour de 3 nuits en avril 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2019

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en décembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en juillet 2017

8/10 Bien

PRAFUL

Voyage en famille
Nothing younique
Séjour de 2 nuits en mai 2024

8/10 Bien

Alamgir

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The hotel offers excellent service and the staff is very accommodating. There's ample parking available. However, the property appears slightly outdated, and the rooms are somewhat small, likely due to its prime location. Additionally, there were noticeable scale stains on the faucets, which could be easily remedied. Personally, I'm not a big fan of carpets in hotel rooms. The carpets here seemed worn out - a thorough steam cleaning of the carpets in each room would significantly enhance the comfort level of the hotel. Despite these minor issues, my overall experience during my 3-night stay was very good.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Kirsi

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent staff
Séjour de 1 nuit en avril 2024

8/10 Bien

Tabitha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was frustrated when I was denied breakfast even though I had paid for it when I got my ticket, so we ended up eating at the airport, but that’s frustrating since I paid for it and the system said I didn’t. I contacted the property through Expedia, but did not hear anything yet.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Kim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Can't fault this hotel on anything at all, we had a crisis and needed an ambulance at 2h00am and the staff were amazing. food was great, reasonable and breakfast was lovely too. Super impressed. will definately be back.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel very close to train station - 20mins to Euston. Parking £8 overnight. Good option on outskirts of London
Séjour de 1 nuit en mars 2024

10/10 Excellent

john

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
S
Séjour de 1 nuit en mars 2024
Réponse de Danielle Cottom | Front Desk Manager le 11 mars 2024
Dear John Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - WATFORD JUNCTION.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.

10/10 Excellent

Greg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed in Watford for two nights. Went to the Harry Potter Studios. This hotel is in the perfect location to Watford station. Easy walking distance to food and supplies as well.
Séjour de 2 nuits en février 2024
Réponse de Danielle Cottom | Front Desk Manager le 27 févr. 2024
Dear Greg Thank you for taking the time to review your recent experience at Holiday Inn London - Watford Junction, and for your 5 out of 5 rating!I am pleased to see you enjoyed your stay and hope that we will have another opportunity in the future to welcome you back!Kind Regards

8/10 Bien

Callum

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Danielle Cottom | Front Desk Manager le 27 févr. 2024
Dear Callum Thank you for taking the time to review your recent experience, and for your 10 out of 10 rating!I am pleased to see you enjoyed your stay and hope that we will have another opportunity in the future to welcome you back!Kind Regards

10/10 Excellent

Christopher

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location, good bar, good breakfast. It provided everything we needed at a reasonable price.
Séjour de 1 nuit en février 2024
Réponse de Danielle Cottom | Front Desk Manager le 19 févr. 2024
Dear Christopher Thank you for taking the time to review you recent experience at Holiday Inn London - Watford Junction, and for your 10 out of 10 rating!I am very pleased to read that you enjoyed your stay and hope that we will have another opportunity in the future to welcome you back!Kind Regards

10/10 Excellent

Chris

Nice clean great locations
Séjour de 1 nuit en janvier 2024
Réponse de Danielle Cottom | Front Desk Manager le 8 févr. 2024
Dear Chris Thank you for taking the time to review your recent experience at Holiday Inn London - Watford Junction., and for your 5 out of 5 rating!Your feedback helps us identify areas where we can make necessary adjustments to ensure a more comfortable and satisfying stay for our guests.I hope we will have another opportunity to welcome you back in the future for another great stay!Kind Regards

8/10 Bien

Jeanette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One night only the Watford Experience
Arrived at 8.35pm after just over 2 hour drive. Had booked dinner for us but restaurant closes at 9, felt a little rushed but it was nice enough. Our room was cold when we got there no instructions for the warm air heating could be found after several minutes of trial & error it eventually worked. The facilities in the room were all good. Would have liked some complimentary biscuits with our tea & coffee though. Overall a nice overnight stay.
Séjour de 1 nuit en janvier 2024
Réponse de Danielle Cottom | Front Desk Manager le 8 févr. 2024
Dear Jeanette Thank you for taking the time to review your recent stay at Holiday Inn London - Watford Junction.Your feedback helps us identify areas where we can make necessary adjustments to ensure a more comfortable and satisfying stay for our guests, thank you for sharing your experience.Kind Regards

10/10 Excellent

Kat

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Danielle Cottom | Front Desk Manager le 8 févr. 2024
Dear KatThank you for taking the time to review your recent stay at Holiday Inn London - Watford Junction, and for your 5 out of 5 rating!Your feedback helps us identify areas where we can make necessary adjustments to ensure a more comfortable and satisfying stay for our guests, thank you for sharing your experience.Kind Regards

10/10 Excellent

Barbara

Séjour de 2 nuits en décembre 2023
Réponse de Danielle Cottom | Front Desk Manager le 8 févr. 2024
Dear BarbaraThank you for taking the time to review your recent stay at Holiday Inn London - Watford Junction.Your feedback helps us identify areas where we can make necessary adjustments to ensure a more comfortable and satisfying stay for our guests, thank you for sharing your experience.Kind Regards

10/10 Excellent

Jake

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Danielle Cottom | Front Desk Manager le 8 févr. 2024
Dear Jake Thank you for taking the time to review your recent stay at Holiday Inn London - Watford Junction, and for your 10 out of 10 rating!Your feedback helps us identify areas where we can make necessary adjustments to ensure a more comfortable and satisfying stay for our guests, thank you for sharing your experience.Kind Regards

8/10 Bien

Lucy

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Danielle Cottom | Front Desk Manager le 8 févr. 2024
Dear LucyThank you for taking the time to review your recent stay at Holiday Inn London - Watford Junction.Your feedback helps us identify areas where we can make necessary adjustments to ensure a more comfortable and satisfying stay for our guests, thank you for sharing your experience.Kind Regards

10/10 Excellent

Joana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Couldn’t fault!
Very easy check in, welcoming staff, clean and comfortable room. Good value for money. We had some drinks and snacks in the evening, which was lovely. Breakfast was also tasty in the morning. Hotel is also very well located a short drive to Harry Potter Studios, and a short walk from the train station.
Séjour de 1 nuit en janvier 2024
Réponse de Thomas - Duty Manager le 19 janv. 2024
Dear Joana,Thank you for your glowing review! We're delighted to hear that you had a fantastic experience during your stay.We can't wait to welcome you back one day for another amazing stay. If there's anything specific you'd like to experience or any preferences you have for your next visit, please let us know. We're here to make your future stays even more memorable.Kind Regards

8/10 Bien

Damon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Danielle Cottom | Front Desk Manager le 8 févr. 2024
Dear DamonThank you for taking the time to review your recent stay at Holiday Inn London - Watford Junction.Your feedback helps us identify areas where we can make necessary adjustments to ensure a more comfortable and satisfying stay for our guests, thank you for sharing your experience.Kind Regards

10/10 Excellent

Elvira

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are very friendly and helpful, a clean and tidy hotel
Séjour de 2 nuits en janvier 2024
Réponse de Thomas - Duty Manager le 19 janv. 2024
Dear Elvira,Thank you for choosing our hotel for your and for sharing your positive feedback. We're thrilled to hear that you had a great stay and that our staff provided brilliant serviceWe look forward to welcoming you back in the future.Kind Regards

8/10 Bien

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good transport links into London. Good restaurants nearby, outside thr ULEZ and excellent staff.
Séjour de 3 nuits en janvier 2024
Réponse de Thomas - Duty Manager le 19 janv. 2024
Dear Christopher,Thank you for choosing us for your recent stay and for sharing your feedback with us. We are thrilled to hear that you had a great time and that you found our service to be excellent. We are very proud of our team here and are delighted that their efforts have been recognized.We hope to have the privilege of welcoming you again soon.Kind Regards,

8/10 Bien

Sofie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trevligt hotell, nära Harry Potter studiosbussen!
Trevligt hotell med skandinavisk känsla. Tre stjärnor enligt svensk standard skulle jag tro! Fint rum. Något dåligt tryck i kranarna, men inget problem. Helt okej frukostbuffé, dock lite dåligt med brödsorter, men är nog anpassad för engelsk standard. Superbra hotell om man vill åka till Harry Potter studios! Endast 2 min promenad till bussen samt lika nära till tågstationen som tar dig till London på 25 minuter.
Frukost
Middag
Séjour de 3 nuits en janvier 2024
Réponse de Thomas - Duty Manager le 19 janv. 2024
Dear Sofie, Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your comments and take them seriously as we continuously strive to improve our services.We are committed to providing a special and memorable experience for all our guests. Your input helps us in our ongoing efforts to create a more exceptional and distinctive guest experience.Should you decide to visit us again in the future, we would love the opportunity to exceed your expectations and provide you with a more special and satisfying stay.Thank you for choosing our hotel, and we hope to have the privilege of welcoming you again soon.Kind Regards,

10/10 Excellent

Guilherme

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ótima localizacao, limpeza e serviço de quarto
Foi muito boa nossa estadia. Em família. Café da manhã é ótimo. Pessoal é super simpático. O quarto tem café, água e chocolate quente a vontade que é reposto todo dia. A limpeza impecável. O hotel fica a 5 min da estação de trem que você paga 8 libras para ir pra Londres Euston. A região é segura e tem estacionamento. A região tem várias lojas ao redor para comprar comidas e etc. Fica a 20 min de carro do outlet em wembley. ‘
Séjour de 3 nuits en décembre 2023
Réponse de Thomas - Duty Manager le 19 janv. 2024
Dear Guilherme,Thank you for your glowing review! We're delighted to hear that you had a fantastic experience during your stay.Your kind words about our teams service warms our hearts. We will be sure to pass on your compliments to them, as we believe that personalized and thoughtful service is what makes our guests' experiences truly special.We look forward to welcoming you back in the future.Kind Regards,

10/10 Excellent

Timo, Mainz

Séjour de 1 nuit en janvier 2024
Réponse de Danielle Cottom | Front Desk Manager le 8 févr. 2024
Dear Timo Thank you for taking the time to review your recent stay at Holiday Inn London - Watford Junction.Your feedback helps us identify areas where we can make necessary adjustments to ensure a more comfortable and satisfying stay for our guests, thank you for sharing your experience.Kind Regards

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendsly Staff
Nice hotel, very friendly, helpful staff.
Séjour de 1 nuit en décembre 2023
Réponse de Danielle Cottom | Front Desk Manager le 30 déc. 2023
Dear Chris Thank you for taking the time to review your recent stay at Holiday Inn London - Watford Junction, and for your 10 out of 10 rating!I am pleased to see that you enjoyed your experience with us, and hope that we will have the opportunity to welcome you back in the future!Thank you once again, for your great score!Kind Regards

10/10 Excellent

Simon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Really easy to get the station which is only a 25 minute journey to central London
Séjour de 1 nuit en décembre 2023
Réponse de Eric le 24 déc. 2023
Dear Simon Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - WATFORD JUNCTION.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Eric EmanuelsDuty Manager

8/10 Bien

Nisha

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Eric | Front Desk . le 24 déc. 2023
Dear Nisha, Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - WATFORD JUNCTION.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Eric EmanuelsDuty Manager

10/10 Excellent

Emma

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great overnight stay
Small room but eveything we needed. Arrived early and checked out late, neither of which were a problem. Friendly staff room and communal areas, bar and lounge all clean and tidy. Nice and hady for the station.
Séjour de 1 nuit en décembre 2023
Réponse de Eric | Front Desk . le 24 déc. 2023
Dear Emma , Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - WATFORD JUNCTION.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Eric EmanuelsDuty Manager

10/10 Excellent

david

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything you'd expect and more...
I stay in hotels so over the country for business, but this was a weekend treat away for my wife's birthday, from check in to check out the staff we're amazing, the hotel was bright and clean... great decorations as it was Christmas, very comfortable resting area with tv, video games, booths for private and quite time, games to borrow and a well stocked bar. The bedroom had everything we needed and I'll be looking out for Holiday Inns when next i have to book for business in 2024.
Séjour de 2 nuits en décembre 2023
Réponse de Eric le 19 déc. 2023
Dear David Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - WATFORD JUNCTION., and for your 10 out of 10 rating!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me.Sincerely,Eric Emanuels Duty Manager

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Danielle Cottom | Front Desk Manager le 16 déc. 2023
Dear DanielThank you for taking the time to tell us about your experience at Holiday Inn LONDON - WATFORD JUNCTION, and for your 10 out of 10 rating!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind Regards

8/10 Bien

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Danielle Cottom | Front Desk Manager le 16 déc. 2023
Dear Angela Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - WATFORD JUNCTION.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind Regards

8/10 Bien

Marian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very near to station and reasonably priced
Séjour de 1 nuit en décembre 2023
Réponse de Danielle Cottom | Front Desk Manager le 16 déc. 2023
Dear Marian Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - WATFORD JUNCTION.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind Regards

10/10 Excellent

Kirsty

Séjour de 1 nuit en novembre 2023
Réponse de Danielle Cottom | Front Desk Manager le 16 déc. 2023
Dear Kirsty Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - WATFORD JUNCTION, and for your 10 out of 10 rating!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind Regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place to stay if going to Harry potter
Wonderful clean, friendly hotel. Great breakfast
Séjour de 1 nuit en novembre 2023
Réponse de Danielle Cottom | Front Desk Manager le 16 déc. 2023
Dear Guest Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - WATFORD JUNCTION, and for your 10 out of 10 rating!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind Regards

10/10 Excellent

Victoria

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Danielle Cottom | Front Desk Manager le 16 déc. 2023
Dear VictoriaThank you for taking the time to tell us about your experience at Holiday Inn LONDON - WATFORD JUNCTION, and for your 10 out of 10 rating!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind Regards

10/10 Excellent

Mr Brian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
Nice hotel, very convenient to everything we wanted. Helpful and friendly staff. Good breakfast and nice restaurant menu.
Séjour de 2 nuits en novembre 2023
Réponse de Danielle Cottom | Front Desk Manager le 16 déc. 2023
Dear Mr Brian Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - WATFORD JUNCTION., and for your 10 out of 10 rating!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind Regards

10/10 Excellent

Craig

Séjour de 1 nuit en novembre 2023
Réponse de Danielle Cottom | Front Desk Manager le 16 déc. 2023
Dear Craig Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - WATFORD JUNCTION, and for your 10 out of 10 rating!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind Regards

8/10 Bien

Chris

Séjour de 1 nuit en novembre 2023
Réponse de Danielle Cottom | Front Desk Manager le 16 déc. 2023
Dear Chris Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - WATFORD JUNCTION.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind Regards

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weekend Stay
Was very welcoming from the moment we walked in, Thomas on the desk was great and helpful, and the gentleman later who helped with a late checkout. Hotel was clean, very friendly, food was delicious.
Séjour de 2 nuits en octobre 2023
Réponse de Danielle Cottom | Front Desk Manager le 31 oct. 2023
Dear ChristopherThank you for taking the time to review your recent stay at Holiday Inn London - Watford Junction, and for your 10 out of 10 rating!I am very pleased to see that you enjoyed your experience with us! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind Regards

8/10 Bien

Sharon

Séjour de 1 nuit en octobre 2023
Réponse de Danielle Cottom | Front Desk Manager le 31 oct. 2023
Dear Sharon Thank you for taking the time to review your recent stay at Holiday Inn London - Watford Junction. I am pleased to see that you enjoyed your experience with us! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind Regards

4/10 Médiocre

Alison

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Disappointing!
Unfortunately this hotel was very disappointing and certanly not to the standard we are used to when staying with Travel lodge. The room was unkempt. It smelt stale. The towels and bedding were clean. The road was very noisy at night. Delivery trucks parking near the hotel with the hazzard lights lighting up the room. Lots of buses and sirens. We were not asked it everything had been ok when checking out.
Séjour de 1 nuit en octobre 2023
Réponse de Danielle Cottom | Front Desk Manager le 31 oct. 2023
Dear Alison Thank you for taking the time to review your recent experience at Holiday Inn London - Watford Junction. I am sorry to see on this occasion we did not meet your expectations. At Holiday Inn we strive to make each guests stay as enjoyable and comfortable as possible. Please be assured that we value all guest feedback, and use feedback such as yours to make continuous changes in our services so we can provide a better guest experience. I hope that you will be able to give us another chance in the future to show you your recent experience was an exception. Kind Regards