Avis sur Mamaison Le Regina Boutique Hotel
Mamaison Le Regina Boutique Hotel
Ul. Koscielna 12, Warsaw, Masovia
Avis
9,6
Exceptionnel
9,8/10
Propreté
9,6/10
Personnel et service
9,2/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
Voyage en famille
8 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Paulina Waberska, Front Office Manager le 9 août 2023
Dear Nathalie, Thank you for sharing your valuable opinion with us. It is wonderful to see that your stay was perfect. Your high rating means a world to us. Please feel invited any time! Wishing you a wonderful day :)
10/10 Excellent
Loïc
24 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ideal for a weekend
Loïc
Séjour de 1 nuit en avril 2023
Réponse de Paulina Waberska Front Office Manager le 27 avr. 2023
Dear Mr. Loïc, We would like to express our appreciation for such kind words. It was truly a pleasure to host you and now we are looking forward to seeing you again. It is wonderful that our Hotel and the location of it appealed to you. Have a wonderful day!
10/10 Excellent
Xavier
Voyage en famille
31 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Xavier
Séjour de 7 nuits en juillet 2022
Réponse de Paulina Waberska Front Office Manager le 31 juil. 2022
Dear Xavier,
Thank you for taking time and sharing your valuable opinion with us. We are so glad that you liked our classy interior. We hope you had a pleasant stay. Your high rating means a world to us. Please feel invited any time!
10/10 Excellent
Coline
Voyage en famille
1 nov. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Coline
Séjour de 3 nuits en octobre 2021
Réponse de Paulina Waberska Front Office Manager le 4 nov. 2021
Dear Ms Coline,
Thank you so much for taking time and sharing your valuable opinion with us. It is a pleasure to hear that our hotel appealed to you. I hope you had a lovely stay with us. Please feel welcomed any time. Have a wonderful day!
8/10 Bien
Frederic
Voyage d’affaires
13 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien, mais pas conforme à ce qui est annoncé.
Frederic
Séjour de 1 nuit en septembre 2021
Réponse de Paulina Waberska Front Office Manager le 13 sept. 2021
Dear Mr Frederic,
Thank you for taking time and sharing your valuable opinion with us. I am glad that atmosphere in our hotel appealed to you. Please accept my sincere apologies due to inconveniences caused. Some of the hotel's services are limited due to coronavirus polish policy. I hope that despite some issues your stay was lovely and we will have an opportunity to host you in the nearest future. Have a wonderful day!
10/10 Excellent
michel
Voyage d’affaires
12 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
michel
Séjour de 2 nuits en septembre 2020
Réponse de Sandra Delegiewicz le 17 sept. 2020
Dear Michel,
Thank you very much for your feedback. We are so glad you have had an enjoyable stay. Looking forward to welcome you back in the not so distant future. Have a lovely day. Warm regards,
10/10 Excellent
Patrick, Ceyreste
9 sept. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patrick
Séjour de 1 nuit en septembre 2020
Réponse de Maryna Sokolianska le 14 sept. 2020
Dear Patrick,
Thank you very much for taking time to share your experience. We are glad you enjoyed our location and the quality of our bedrooms.
We hope to see you again and ensure you a even a better stay.
Have a lovely day!
10/10 Excellent
Michel
Voyage en groupe
10 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michel
Séjour de 3 nuits en janvier 2020
Réponse de Łukasz Domaszczynski le 12 janv. 2020
Dear Michel,
Thank You posting your positive feedback.
Kind regards,
8/10 Bien
Marie - Stella
Voyage en famille
31 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marie - Stella
Séjour de 4 nuits en décembre 2019
Réponse de Łukasz Domaszczyński le 4 janv. 2020
Dear Marie-Stella,
Thank you for sharing your good review with us. Kind regards.
10/10 Excellent
Voyageur vérifié
Voyage en couple
19 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en novembre 2019
Réponse de Łukasz Domaszczyński le 22 nov. 2019
Dear Guest,
Thank You very much for your top review.
Kind regards,
10/10 Excellent
frederic
12 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle hôtel en plein centre
frederic
Séjour de 3 nuits en juillet 2019
Réponse de Łukasz Domaszczyński le 22 juil. 2019
Dear Frederic,
Thank you very much for taking the time to post your comments about your recent visit in Mamaison Hotel Le Regina Warsaw.
I am delighted to hear your stay was enjoyable while you visited Warsaw.
Thank you again and I look forward to welcoming you back the next time you visit Warsaw.
kind regards,
10/10 Excellent
Voyageur vérifié
Voyage en groupe
27 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mai 2019
Réponse de Lukasz Domaszczynski le 28 mai 2019
Dear Guest,
Thank You for your great feedback.
Kind regards,
8/10 Bien
Voyageur vérifié
26 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en décembre 2018
Réponse de Lukasz Domaszczynski le 30 déc. 2018
Dear Guest,
Thank you for taking the time to share your comments and observations with us following your stay at Mamaison Le Regina. We greatly appreciate your feedback.
Kind regards,
6/10 Satisfaisant
Voyageur vérifié
10 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en décembre 2018
Réponse de Lukasz Domaszczynski le 15 déc. 2018
Dear Guest ,
Thank You for sharing your feedback with us.
Kind regards,
10/10 Excellent
Olivier, Canton de Vaud
7 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le charme d’une vieille ville découverte à pied!
Olivier
Réponse de Lukasz Domaszczynski le 9 mai 2018
Dear Olivier, Thank You very much for the perfect rating. We are happy to read that your stay was enjoyable. We look forward for your next visit. Kind regards,
8/10 Bien
Voyageur vérifié
4 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HOTEL MAGNIFIQUE SITUE DANS QUARTIER TRES SYMPA
Voyageur vérifié
Séjour de 1 nuit en décembre 2017
Réponse de Lukasz Domaszczynski le 5 janv. 2018
Dear Sirs,
Thank you very much for your feedback.
Kind regards,
10/10 Excellent
ANNE LISE
27 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ANNE LISE
Séjour de 2 nuits en novembre 2017
Réponse de Lukasz le 2 déc. 2017
Dear Anne Lise,
Thank you for your feedback.
Kind regards,
Lukasz Domaszczynski
Front Office Manager
8/10 Bien
Sandra, Rouen
3 oct. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sandra
Séjour de 2 nuits en septembre 2017
Réponse de Lukasz Domaszczynski Front Office Manager le 7 oct. 2017
Dear Sandra, Thank you very much for your comment about your recent stay. We look forward to welcoming you again at Mamaison Hotel Le Regina Warsaw. Kind regards,
10/10 Excellent
Eric
8 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mamaison deserves its name!
Eric
Séjour de 1 nuit en août 2017
Réponse de Lukasz le 11 août 2017
Dear Eric,
Thank you for your positive feedback.
I am very sorry for the inconveniences regarding to the noise from air condition.
Kind regard,
Lukasz Domaszczynski
Front Office Manager
10/10 Excellent
Luc, Quebec, Canada
8 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien situé, à proximité de la vieille ville.
Luc
Réponse de Lukasz le 18 mai 2017
Dear Luc,
Dear ,
Thank you for writing such an encouraging review of Hotel Mamaison Le Regina.
I am happy to hear your stay was enjoyable while you visited Warsaw
Kind regards,
Lukasz Domaszczynski
Front Office Manager
10/10 Excellent
Voyageur vérifié
23 déc. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de General Manager le 31 déc. 2016
Dear Guest,
Thank you for your opinion.
Kind regards,
Lukasz Domaszczynski
Front Office Manager
10/10 Excellent
Quentin
5 déc. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
weekend
Quentin
Réponse de General Manager le 19 déc. 2016
Dear Guest,
Thank you very much for your opinion.
Kind regards
Lukasz Domaszczynski
Front Office Manager
8/10 Bien
Julien
9 sept. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel bien situé
Julien
Réponse de Łukasz Domaszczyński le 16 sept. 2016
Dear Julien,
Thank you very much for taking the time to post your comments about your recent visit in Mamaison Hotel Le Regina Warsaw.
I am delighted to hear your stay was enjoyable while you visited Warsaw as we are very lucky with our location. I am also glad that you were happy with service provided and I will be sure to pass on your comments to our team.
Thank you again and I look forward to welcoming you back the next time you visit Warsaw.
Kind regards,
Łukasz Domaszczyński
Front Office Manager
10/10 Excellent
anthony, Paris
16 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très agréable
anthony
Réponse de General Manager le 29 août 2016
Dear Sir,
Thank you very much for sharing your opinion regarding our hotel.
I am happy to hear that you were positively surprised during your stay in Mamaison Le Regina.
Kind regards
10/10 Excellent
Keiko
20 juin 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Keiko
Réponse de General Manager le 10 janv. 2017
Dear Guest,
Thank you for posting your review.
Kind regards
Lukasz Domaszczynski
Front Office Manager
10/10 Excellent
Cedric
27 janv. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cedric
Réponse de General Manager le 10 janv. 2017
Dear Cedric,
Thank you for posting your review.
Kind regards
Lukasz Domaszczynski
Front Office Manager
10/10 Excellent
Voyageur vérifié
14 mai 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
cath, Versailles
27 janv. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon choix de destination pour un weekend prolongé.
cath
10/10 Excellent
Christophe, montmorency
2 janv. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hotel
Christophe
10/10 Excellent
Pierre, Bordeaux
16 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel Le Regina
Pierre
Réponse de Lukasz le 31 oct. 2014
Dear Pierre,
Thank you for posting a review of our hotel and recommend Mamaison Le Regina Warsaw in such a nice way.
Your words state a great value for me and the entire team. We are happy and proud that our everyday's work is visible and reflects on our guests’ satisfaction and good impressions in memory when you leave.
Hoping to welcome you again in the not too distant future.
Best regards,
Łukasz Domaszczyński
Front Office Manager
8/10 Bien
KUTLU
Voyage en couple
22 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
KUTLU
Séjour de 2 nuits en mai 2024
Réponse de Paulina Waberska, Front Office Manager le 22 mai 2024
Dear Kutlu,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We are sorry to hear that you were initially given a room that did not meet your expectations and that it caused discomfort.Your comments are valuable to us, and we understand how important a good night's sleep is, especially when traveling. We regret that you had to go through the hassle of changing rooms in the middle of the night. Please know that this is not the standard of service we strive to provide, and we will be addressing this issue with our team to ensure it does not happen again in the future.We appreciate your patience and understanding, and we are glad that we were able to resolve the issue eventually. If you choose to stay with us again, please contact us directly, and we will ensure that your room preference is met from the start.Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more comfortable stay in the future.Best regards,
10/10 Excellent
Leslie
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leslie
Séjour de 2 nuits en mai 2024
Réponse de Paulina Waberska, Front Office Manager le 20 mai 2024
Dear Mr. Leslie,Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay with us. It is great to know that our location, style, and cleanliness met your expectations, especially after a long period of travel.We are thrilled that you loved the spa-like washroom in your family room and found the pool area lovely. Our proximity to the old town and the beautiful fountain area are indeed highlights, and we are glad you appreciated them.We hope to welcome you back soon for another fantastic stay! Best regards,
10/10 Excellent
Steven
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 2 nuits en avril 2024
Réponse de Paulina Waberska, Front Office Manager le 29 avr. 2024
Dear Steven,Thank you for the kind words! We are delighted you appreciated our central location, comfortable accommodations, and our team's hospitality. Thank you for the recommendation—we cannot wait to welcome you back for another wonderful stay!
10/10 Excellent
Luis
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Luis
Séjour de 2 nuits en mars 2024
Réponse de Paulina Waberska, Front Office Manager le 29 avr. 2024
Dear Luis,Thank you for the glowing review! We are thrilled to hear you had a wonderful experience at our hotel. Your kind words mean the world to us. We sincerely appreciate your feedback and look forward to welcoming you back for another memorable stay in the future!
10/10 Excellent
Agnieszka
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Agnieszka
Séjour de 3 nuits en février 2024
Réponse de Paulina Waberska, Front Office Manager le 16 avr. 2024
Szanowna Pani Agnieszko,Bardzo dziękujemy za wyrażenie tak pozytywnej opinii! Miło nam, że Pani pobyt w naszym hotelu był udany. Zawsze staramy się zapewnić naszym gościom niezapomniane doświadczenia, więc jesteśmy niezmiernie zadowoleni, że spełniliśmy Pani oczekiwania. Mam nadzieję, że w przyszłości będziemy mieli okazję ponownie gościć Panią w naszym hotelu, serdecznie zapraszamy.
10/10 Excellent
Joanne
Voyage en couple
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joanne
Séjour de 2 nuits en mars 2024
Réponse de Paulina Waberska, Front Office Manager le 19 mars 2024
Dear Ms. Joanne,Thank you so much for taking the time to share your experience with us!We are thrilled to hear that you enjoyed your stay at our hotel and that our location, attentive staff, and service met your expectations.We are delighted that our team left a positive impression on you with their exceptional service. Providing a memorable experience for our guests is always our top priority, and it is wonderful to know that we succeeded in making your stay comfortable and enjoyable.We are also glad to hear that you appreciated the boxed breakfast we prepared for your early tour of Auschwitz. Your kind words truly mean a lot to us, and we would be honored to welcome you back to our hotel whenever you find yourself in Warsaw again.Please do not hesitate to reach out if there is anything we can assist you with in the future.Kind regards
10/10 Excellent
Magdalena
Voyage en famille
13 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Magdalena
Séjour de 3 nuits en mars 2024
Réponse de Paulina Waberska, Front Office Manager le 14 mars 2024
Dear Ms. Magdalena,Thank you so much for taking the time to share your experience! We aim to create a comfortable and convenient experience for all our guests, regardless of age, and it is fantastic to hear that we achieved that during your visit. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again soon!
10/10 Excellent
Ruvim
10 mars 2024
Ruvim
Séjour de 2 nuits en mars 2024
Réponse de Paulina Waberska, Front Office Manager le 31 mars 2024
Dear Ruvim,Thank you so much for taking the time to share your experience! We are delighted to hear that you had such a positive stay with us. Providing exceptional service and creating memorable moments for our guests is always our top priority, and we are thrilled that we were able to exceed your expectations.We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future.Warm regards
10/10 Excellent
Dean
Voyage en couple
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dean
Séjour de 3 nuits en mars 2024
Réponse de Paulina Waberska, Front Office Manager le 11 mars 2024
Dear Dean,Thank you for sharing your valuable opinion with us. It is a pleasure to see that your stay was perfect. We always do our best to fulfill the needs of our Guests. Please feel welcomed any time!
10/10 Excellent
Erik Andreas
3 févr. 2024
Erik Andreas
Séjour de 2 nuits en janvier 2024
Réponse de Paulina Waberska, Front Office Manager le 5 févr. 2024
Dear Mr. Andreas,Thank you for rating our hotel a perfect 10 – it truly warms our hearts. Providing a wonderful experience for our guests is our top priority, and we are delighted to know we hit the mark during your stay.Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. If you have any suggestions or if there is anything else you would like to share, please feel free to reach out.
10/10 Excellent
MR SAFWAN
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MR SAFWAN
Séjour de 4 nuits en janvier 2024
Réponse de Paulina Waberska, Front Office Manager le 9 janv. 2024
Dear Mr Safwan,Thank you so much for taking the time to share your positive experience! We are delighted to hear that you found our hotel very comfortable, enjoyed our central location, and took advantage of our amenities like the swimming pool and sauna. It is especially heartening to know that our staff contributed to making your stay enjoyable. Providing excellent service is a top priority for us, and your kind words are truly appreciated. If there is anything specific you loved about your visit or any suggestions you have for us to enhance future stays, please feel free to share. We look forward to welcoming you back for another wonderful experience!Best regards
10/10 Excellent
Sotia
Voyage en groupe
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sotia
Séjour de 2 nuits en janvier 2024
Réponse de Paulina Waberska, Front Office Manager le 9 janv. 2024
Dear Ms. Sotia,I am thrilled to hear that you had such a positive experience at the hotel, rating it a perfect ten out of ten! Your feedback is incredibly valuable to us and serves as a testament to the hard work of our team. If there are any specific aspects of your stay that you found particularly impressive or any suggestions you might have for improvement, we would love to hear more. We appreciate your support and hope to have the pleasure of hosting you again in the future!Best regards
8/10 Bien
Kristina
Voyage en famille
6 janv. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Kristina
Séjour de 1 nuit en décembre 2023
Réponse de Paulina Waberska, Front Office Manager le 9 janv. 2024
Dear Ms. Kristina,Thank you for taking the time to share your feedback with us. However, we noticed that you rated us 8 out of 10, and we would love to learn more about your specific observations. Your insights are invaluable to us as we continuously work towards enhancing our services and ensuring a memorable stay for all our guests.If there are areas where you believe we can improve or if there were particular aspects that stood out to you, please feel free to share more details. Thank you once again for choosing our hotel, and we hope to have the opportunity to welcome you back for an even better experience.Best regards
10/10 Excellent
Kassandra
Voyage en famille
6 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kassandra
Séjour de 4 nuits en janvier 2024
Réponse de Paulina Waberska, Front Office Manager le 9 janv. 2024
Dear Ms. Kassandra,Thank you for sharing your positive experience with the hotel! It is always great to hear when guests have a flawless stay and rate their experience a perfect ten out of ten. Your feedback is valuable not only to us but also to other potential guests who may be considering staying with us. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit!Best regards
10/10 Excellent
Sogol
20 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sogol
Séjour de 1 nuit en décembre 2023
Réponse de Paulina Waberska, Front Office Manager le 20 déc. 2023
Dear Sogol,Thank you for sharing your valuable opinion with us.Maximum rating is much appreciated. There is no doubt that you had a perfect stay with us. Please feel welcomed anytime!
8/10 Bien
Paul
18 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel in many ways, but…..
Paul
Séjour de 5 nuits en décembre 2023
Réponse de Paulina Waberska, Front Office Manager le 20 déc. 2023
Dear Mr. Paul,Thank you for your detailed feedback. We are pleased to hear you found our location comfortable and our staff friendly and helpful. Your comments about the breakfast buffet and pool temperature are noted, and we apologize for any inconvenience caused.Rest assured, we will address these issues to ensure a more enjoyable experience for our guests in the future. We appreciate your valuable input and hope to welcome you back for an improved stay.
10/10 Excellent
Kajsa
17 déc. 2023
Kajsa
Séjour de 3 nuits en décembre 2023
Réponse de Paulina Waberska, Front Office Manager le 20 déc. 2023
Dear Ms. Kasja,Thank you for the stellar review and perfect score! We are delighted you enjoyed your stay. Your feedback means a lot to us. We look forward to hosting you again soon!
10/10 Excellent
Zygmunt
Voyage d’affaires
15 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Zygmunt
Séjour de 1 nuit en novembre 2023
Réponse de Paulina Waberska, Front Office Manager le 20 déc. 2023
Szanowny Panie Zygmumcie ,Dziękujemy za pozytywną opinię! Cieszymy się, że pobyt w naszym hotelu spełnił Pana oczekiwania. Mamy nadzieję, że ponownie nas Pan odwiedzi. Serdecznie zapraszamy.
10/10 Excellent
John
13 déc. 2023
John
Séjour de 2 nuits en décembre 2023
Réponse de Paulina Waberska, Front Office Manager le 2 janv. 2024
Dear John,Thank you for sharing your opinion with us. Your high rating is much appreciated.Please feel welcomed any time!
10/10 Excellent
Michael
Voyage d’affaires
9 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 11 nuits en novembre 2023
Réponse de Paulina Waberska, Front Office Manager le 11 déc. 2023
Dear Mr Michael,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our staff's excellence and helpfulness left a positive impression on you. Providing outstanding service is our priority, and it is rewarding to know that our team met your expectations.We are glad we could assist with receiving and printing your emails at the reception. Our goal is to make our guests' stay as convenient and enjoyable as possible, and it is great to hear that we succeeded in doing so for you.Your feedback is truly appreciated, and we hope to have the pleasure of hosting you again in the future. Best regards