The property is in a beautifully secluded area that surrounds you with nature. The house is spacious but cozy at the same time. Vacasa makes the entire process easy. Would definitely stay here again!
The house was very much what we expected. Vacasa and local property manager were poor performers, e.g. lock box had the wrong code and local property manager never responded so we were never able to gain access to the shed where we assume the bear boxes (recyling and trash bins) were kept.
I have been coming to Sugarbush annually and often stay in Vacasa rentals and they have all been great. This was the first time where I did NOT have a good experience. Not only was the house not clean (dirty linens in the closet, dirty tissues behind beds etc, couch had tons of crumbs etc) but 3 of the "beds" were simply mattresses on the floor. The listing photos in the loft did not look as pictured and the house certainly did not accommodate 10 people despite listing that it did. Additionally, the host was slow to respond, if they responded at all. All in all, in comparison to other Vacasa / VRBO rentals I have stayed in for similar price, this was absolutely not worth the money.
House was spacious, surprisingly warm enough for the frigid week we were there, close location for resort skiing, matched online pictures. However, many of its furnishings are very tired both in look and feel. The amenities however were the worst f for complaint for our party of Our
The house was cute, and the location was good. We liked the woods and stream around the house and the quiet road it was on. The views of the woods out the windows were lovely. There were a few old board games for the kids, but not much else for them to do when it was raining. The TV worked well, and we had internet. The bed downstairs was a little hard and the sheets looked old. Some of the furniture was obviously old, but we didn't use a lot of it anyway. The kids stayed in the loft and thought that was fun. The downstairs shower didn't seem to get hot no matter how long we ran it, but I'm not sure why. We just used the upstairs shower. We were happy that we could bring our dog. Overall, it was a nice stay for the few days we were there, and very affordable.
Llegamos y la casa esta sucia la mesa d comer los pisos sucios con mancha las sabanas d los cuartos con mal olor los utencilios d la cocina sucios llamamos para ver q solucionaban me dijeron q ellos iban al siguiente di les avisamos q no ibamos a estar despues d las 9 q ellos podian ir y nunca se aparecieron mi esposa y yo nos pusimos limpiar estabamos considerando irnos antes pero despues d q NOSOTROS limpiamos decidimo quedarnos, la casa linda pero necesita improvements las gavetas d la cocina no abren bien no hay cortinas en los cuartos las camas suenan demasiado deberian d cambiarlas y no teniamos nada d madera para la chimenea d verdad q vacasa 2 of 10
The house was dirty when we got there, feminine products in the garbage in the bathrooms, dirty glasses left upstairs, the mirrors in the bathroom had fingerprints and water marks still on them, most importantly the oven did not work, and no coffee maker that worked. Hot tub was dirty, plus there were not any tools to clean it. I talked to the property manager, she did drop off a carafe for the coffee maker, but it didn't fit. She also told me they were waiving the cleaning fee, but that hasn't happened yet, I contacted her since I've been home, have not heard back. Location was nice, but inside the house has chunks of dust and uncomfortable furniture. If you look closely enough, you can see the sagging mattress in the pictures.
The place provided the space we needed for all our family members, and we found all the amenities we needed. It was a great home away from home as we travelled to different sites in Vermont. Thanks
Beautiful views, stream running through the property, comfortable, spacious, clean, attic playroom/bedroom for kids, close to food markets with healthy foods. Whatâs not to love?
Our family of 5 and dog enjoyed our stay at Birch Hollow. Spacious home for 5 or more with lovely first floor gathering space. Beautiful large windows looking out over the Brook below.
The cottage is in a perfect location for accessing surrounding areas in Vermont. The cottage itself is secluded, surrounded by trees and brooks - very picturesque! Especially with the fall foliage this week. But . . . I would not return to the cottage.
Iâve used VRBO many times and have had great success securing places that live up to the description on line. Good communication with the owners. I learned a valuable lesson this time - the cottage is run by a company - Vacassa and I will not do that again. The reply time was 2-3 days and the personal touches are definitely not there.
Major Concerns - Needs a lot of TLC and tiding up of amenities such as 1. New mattresses. 2. Provide bath towels that actually dry you with one towel. Hot tub towels would be nice. Tiny soap bars in a bag and little tubes of shampoo/conditioner (think motel 6) 3. Provide containers to store food in . 4. Knives that cut an apple. Dish towels were non existent. It just felt weird using a bathroom hand towel. No washcloth! 5. There was no where to take garbage out and no bags. 6. A beautiful wood burning stove but no wood or instructions. 7. Hot tub top needs replaced! No straps, all torn and to keep the one side afloat theyâve stuffed some kind of stuff in the lining that weighs a lot to keep it upright. My overall feeling is the cottage is being run by a cooperation but not well. And my last complaint. We live in Florida - Tampa Bay Area. Hurricane Ian headed directly for us - the airport was closed, which caused us 2 full nights. I contacted them immediately re: this natural misfortune early (6 a.m.) I did not hear back from them for two days and their response was that since we were arriving the following day - no amendments could be allowed. No compromise on the 2 days lost, no offer to extend the time - just sorry for the inconvenience. Thatâs the difference between a cooperation and the personal touch of an owner.
We loved out stay in mid-September! Beautiful view from the treetops to the babbling brook below. Well decorated and super cozy. Fun attic nook for kids and wonderful property to explore. We look forward to returning!
Great to be able to bring our dog with us, and the room arrangement allows everyone to have their own space. Lovely cabin tucked away in the woods, but close to everything! Perfect!
Enjoyed our third stay at the Birchhollow house in Warren Vermont. We would love to return however, we have some concerns about the property.
1. There is a strange odor in the house -a musty kind of mildewy smell. At first we thought it might be the trash, but it seems to be coming from somewhere else. The smell hits you when you enter the door and lingers on through the kitchen and all the way to the second floor. We removed one of the rugs that was very dirty at the front door. That seemed to cut down on some of the smell, but the smell was still in the house even after the rug was removed.
2. The trash situation seems to be a continuing problem. All three times we have stayed at the house we have struggled to find extra trash bags and to sort through the compost food scraps. We are totally fine with separating trash per Vermontâs laws, but if we are not provided the correct receptacles to do this when we stay for over a week, it is difficult to maintain that expectation.
3. On this stay there seemed to be problems with the drains in the bathrooms sinks and the bathroom shower. Everything is draining very slowly. I tried using some of the liquid Drano that was provided, and that still did not remove the slow drain. We think that maybe there is a plumbing problem thatâs backing up into the septic system and that could be where that lingering smell is coming from.
4. The washing machine does not drain on the final rinse and spin cycle. every load that we washed stopped and sat in unrinsed dirty water. We would have to reset for a second rinse and cycle. It should also be noted that we did not overfill the washing machine even with small loads it seems to stop and not drain.
5. On a sidenote: What happened to the towels? They are so small. They do not wrap around an adult body.
With all this being said, we thoroughly enjoyed this property, the walks to the Bradley Brooke, hot tub, and the overall comfort of the home itself. We would love to return but thought you should be aware of some of these issues that we found this past week in Vermont. Thanks again. Hoping to return.
Private setting. Nicely updated, older home. Functional kitchen. Dishwasher had food debris in it. Furniture could use updating. Most of it is uncomfortable. One of the couches had a lot of dog hair on it. Downstairs bedroom is in a converted outdoor porch- cold room!! Biggest complaint, and the reason we stayed 1 night and left 3 nights early is that the mattresses are not comfortable.
Liked the home and furnishings. Very comfortable and inviting. Check in was easy, everything was clean. Overall we had an awesome time in the house and walking in the woods by the stream. Very close to skiing. Even grilled one night. I give a 4 star rating because we loved the home and the location.
Could not go 5 because We were a bit disappointed with a few thingsâŠ. The waffle maker and small hand held blender did not work. No big frying pan so we used the plug in griddle, but tat was missing the grease collection cup. One very small sheet for baking. We were able to improvise our way through, but the kitchen accessories could use some love. Additionally, we had a need for the first-aid kit for a minor cut but could not find it after an exhaustive search. Last thing, and I may have been told but forgot, there was no firewood for the wood stove. Would have been nice for the first night to have enough for one fire.
I would definitely stay there again.
This house is so wonderful ! Great space for everyone to be together. The hot tub is a great way to end a ski day. Very peaceful. Thanks for sharing this amazing place!.
This house was very remote which is exactly what we were looking for. The house overlooks the forest and is incredibly peaceful and quiet. I love all the little details and nooks. There are books and games everywhere so you won't run out of things to do. And the hot tub is perfect! We will probably stay here again
What a gorgeous home on a beautiful parcel. We loved exploring the river behind the home and the fall scenery. The home was very clean and smelled great too as a bonus. The few pieces of wood ready for the wood stove was a nice touch. We enjoyed our stay and are looking forward to returning with more family and friends.