Avis sur La Quinta Inn & Suites by Wyndham Warner Robins - Robins AFB
La Quinta Inn & Suites by Wyndham Warner Robins - Robins AFB
4080 Watson Boulevard, Warner Robins, GA
Avis
8,8
Excellent
8,8/10
Propreté
9,2/10
Personnel et service
8,8/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage d’affaires
26 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Front Office Manager le 27 mai 2024
Thank you for taking the time to tell us about your experience at our La Quinta by Wyndham here in Warner Robins. It is always a pleasure to receive positive feedback. I'm really glad that you enjoyed your stay, and we look forward to serving you again in the future.Sincerely,
10/10 Excellent
Monisha
Voyage en couple
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Monisha
Séjour de 3 nuits en mai 2024
Réponse de Susan Lintz-Front Desk Manager le 20 mai 2024
Thank you for taking the time to tell us about your stay. I'm pleased to hear that everything went well and you enjoyed your stay with us. We appreciate you and hope to have you stay with us again soon. Take care.
6/10 Satisfaisant
Stephanie
Voyage en famille avec de jeunes enfants
14 mai 2024
Les points forts : Propreté
Les points faibles : Équipements
Stephanie
Séjour de 3 nuits en mai 2024
Réponse de Susan Lintz-Front Desk Manager le 17 mai 2024
Thank you for taking the time to tell us about your stay. I am so sorry that you had issues during your time with us. We do a pre authorization on all third party reservations unfortunately so that is what that was about. I know it seems unfair but it is policy and my staff was just doing their job. As for the remodel, I do apologize that it was not made clear to you but we are working as quickly as possible to get through the renovation to get back to normal. Now for the maintenance crew, that was unacceptable and I will be passing this along and having it handled accordingly. I cannot apologize enough. Please know these issues are not common and I hope they do not deter you from coming back and giving us another try. We appreciate you and look forward to hopefully having you stay with us again soon. Take care.
8/10 Bien
Peggy
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Peggy
Séjour de 3 nuits en avril 2024
Réponse de Susan Lintz-Front Desk Manager le 17 mai 2024
Thank you for taking the time to tell us about your stay. I'm sorry you had to see us during construction but I'm glad that your stay went well regardless. I'm happy to hear that your enjoyed the newly renovated rooms and that the staff was welcoming. That is everything we strive for. We appreciate you and look forward to having you stay with us again in the future. Take care.
10/10 Excellent
Earl
Voyage en famille
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Earl
Séjour de 3 nuits en avril 2024
Réponse de Susan Lintz-Front Desk Manager le 12 mai 2024
Thank you for taking the time to tell us about your stay. I'm pleased to hear that you had another wonderful stay with us. We appreciate you and look forward to seeing you again soon. Take care.
10/10 Excellent
Janet
Voyage en couple
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Janet
Séjour de 4 nuits en mai 2024
Réponse de Susan Lintz-Front Desk Manager le 13 mai 2024
Thank you for taking the time to tell us about your stay. I'm so pleased to hear that you enjoyed your stay with us and our staff. We appreciate you and your feedback and look forward to having you stay with us again soon. Take care.
10/10 Excellent
Jannette
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jannette
Séjour de 1 nuit en mai 2024
10/10 Excellent
Judy
28 avr. 2024
Les points forts : Personnel et service
Judy
Séjour de 1 nuit en avril 2024
Réponse de Susan Lintz-Front Desk Manager le 12 mai 2024
Thank you for taking the time to tell us about your stay. I'm pleased to hear that your stay went well. We appreciate you very much and look forward to having you stay with us again in the future. Take care.
10/10 Excellent
Jamie
Voyage d’affaires
24 avr. 2024
Les points forts : Propreté et personnel et service
Jamie
Séjour de 1 nuit en avril 2024
Réponse de Susan Lintz-Front Desk Manager le 30 avr. 2024
Thank you for taking the time to tell us about your stay. I'm sorry you had to see us during renovations. Please know we are working as quickly as possible to get things back to normal. We appreciate you and look forward to having you stay with us again in the future.
10/10 Excellent
Monisha
Voyage en couple
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Monisha
Séjour de 1 nuit en avril 2024
Réponse de Susan Lintz-Front Desk Manager le 8 avr. 2024
Thank you for taking the time to let us know about your stay. I'm pleased to hear that everything went well and you enjoyed your stay. We appreciate you and look forward to having you stay with us again in the future. Take care.
10/10 Excellent
Felisha
Voyage en couple
31 mars 2024
Felisha
Séjour de 1 nuit en mars 2024
Réponse de Susan Lintz-Front Desk Manager le 1 avr. 2024
Thank you for taking the time to tell us about your stay. I'm pleased to hear that everything went well. We appreciate you and your feedback and hope to have you stay with us again in the future. Take care.
10/10 Excellent
Karisa
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karisa
Séjour de 1 nuit en mars 2024
Réponse de Susan Lintz-Front Desk Manager le 1 avr. 2024
Thank you for taking the time to let us know about your stay. I'm pleased to hear that everything went well. We appreciate you and your feedback and look forward to having you stay with us again in the future. Take care.
10/10 Excellent
Abigail
Voyage en famille avec de jeunes enfants
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Abigail
Séjour de 1 nuit en mars 2024
Réponse de Susan Lintz-Front Desk Manager le 30 mars 2024
Thank you for taking the time to tell us about your stay. I'm happy to hear that you enjoyed our newly renovated rooms. I am sorry about the pool. We try to let everyone know that it is not heated currently but that it is something that is going to be addressed during renovations. We apprciate you and all your feedback and look forward to you hopefully staying with us again in the future. Take care.
8/10 Bien
Shane
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shane
Séjour de 1 nuit en mars 2024
Réponse de Susan Lintz-Front Desk Manager le 30 mars 2024
Thank you for taking the time to let us know about your stay. I'm so pleased to hear that you enjoyed our newly renovated rooms. We appreciate you and look forward to you staying with us again in the future. Take care.
6/10 Satisfaisant
Lauren
24 mars 2024
Lauren
Séjour de 1 nuit en mars 2024
Réponse de Susan Lintz-Front Desk Manager le 25 mars 2024
Thank you for taking the time to let us know how we did. I'm sorry your stay wasn't great. And I'm sorry you had to see us during renovations. I know it must have been an inconvenience. Please accpet my sincerest apologizes. We appreciate you and hope you will come back to see us again in the future. Take care.
10/10 Excellent
Ronald
Voyage en couple
23 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ronald
Séjour de 1 nuit en mars 2024
Réponse de Susan Lintz-Front Desk Manager le 24 mars 2024
Thank you for taking the time to tell us about your stay. I'm pleased to hear that everything went well and you were happy with your room. We appreciate you very much and look forward to having you stay with us again soon.
10/10 Excellent
Cassandra
Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie, Voyage en couple
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cassandra
Séjour de 2 nuits en mars 2024
Réponse de Susan Lintz-Front Desk Manager le 11 mars 2024
Thank you for taking the time to tell us about your stay. I'm so pleased to hear that everything went well. We appreciate you very much and look for to you coming back and staying with us again in the future.
8/10 Bien
David
7 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en mars 2024
Réponse de Susan Lintz-Front Desk Manager le 9 mars 2024
Thank you for taking the time to let us know how we did. I'm pleased to hear you had a good stay. We appreicate you and look forward to you staying with us again in the future.
8/10 Bien
ROBERT
Voyage en couple
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ROBERT
Séjour de 7 nuits en février 2024
Réponse de Susan Lintz-Front Desk Manager le 8 mars 2024
Thank you for taking the time to let us know how we did. I'm pleased to hear that your stay with us was a good one for the most part. I am sorry you had to deal with the dog barking all day, I know how frustrating it can be to not get the peace and quiet you are looking for during a stay. Please know that it is not normally like that and I hope that it does not deter you from staying with us again. We appreciate you very much and look forward to you staying with us again in the future.
10/10 Excellent
James R Childs
Voyage en famille, Voyage d’affaires
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James R Childs
Séjour de 1 nuit en mars 2024
Réponse de Susan Lintz-Front Desk Manager le 8 mars 2024
Thank you for taking the time to let us know how we did. I'm so pleased to hear you had a great stay with us. We appreciate you and hope that you will come back and see us soon.
8/10 Bien
Steven
Voyage en famille
5 mars 2024
Les points forts : Propreté, personnel et service, équipements
Steven
Séjour de 1 nuit en mars 2024
Réponse de Susan Lintz-Front Desk Manager le 8 mars 2024
Thank you for taking the time to let us know how we did. I'm so glad you had another great stay with us. It's guests like you that keep us going. The remodel is going great and we know you will enjoy the new look once you come back again. We look forward to seeing you soon.
10/10 Excellent
caroline
26 févr. 2024
caroline
Séjour de 2 nuits en février 2024
Réponse de Susan Lintz-Front Desk Manager le 22 mars 2024
Thank you for taking the time to tell us about your stay. I'm pleased to hear that everything went well. We appreciate you very much and look forward to you staying with us again in the future.
10/10 Excellent
Grace, Ann Arbor
Voyage en famille
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Grace
Séjour de 1 nuit en février 2024
Réponse de Susan Lintz-Front Desk Manager le 25 févr. 2024
Thank you for taking the time to let us know about your stay. I'm very pleased to hear that you had a great stay with us and I will make sure the staff is recognized for that outstanding customer service. We appreciate you and look forward to seeing you again soon.
2/10 Horrible
Andres
Voyage en famille
22 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Andres
Séjour de 1 nuit en février 2024
Réponse de Susan Lintz-Front Desk Manager le 24 févr. 2024
Thank you for taking the time to let us know how we did. I'm sorry that your stay was not satisfactory. If there is anything you would like to discuss please feel free to reach out to us. We appreciate you and hope to better serve you in the future.
4/10 Médiocre
Rickey
Voyage en famille
17 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Rickey
Séjour de 1 nuit en février 2024
Réponse de Susan Lintz-Front Desk Manager le 18 févr. 2024
Thank you for taking the time to tell us about your stay. I cannot apologize enough for experience you had while staying with us. While there are times things like this happen, it does not excuse it at all. I wish you would have said something to the front desk as soon as you noticed these issues, we would have definitely changed your room and made sure that things were better for you. And, although it seems like another excuse, we absolutely are going through renovations now to fix all of these issues. Again, I am truly sorry that your stay with us was like this. If you are ever in the area again, we would love for you to give us another try to see us at our full potential.
8/10 Bien
kayla
16 févr. 2024
kayla
Séjour de 1 nuit en novembre 2023
Réponse de Susan Lintz-Front Desk Manager le 22 mars 2024
Thank you for taking the time to tell us about your stay. I'm pleased to hear that your stay went well. I hope that the renovations weren't too much of an inconvenience while you were here. We appreciate you very much and look forward to you staying with us again in the future.
10/10 Excellent
Ashley
14 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ashley
Séjour de 1 nuit en février 2024
Réponse de Susan Lintz-Front Desk Manager le 17 févr. 2024
Thank you for taking the time to let us know how we did. I'm very pleased to hear that you had a good stay with us. We appreciate you very much and look forward to seeing you again soon.
10/10 Excellent
Shane
Voyage en famille
11 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shane
Séjour de 1 nuit en février 2024
Réponse de Susan Lintz-Front Desk Manager le 11 févr. 2024
Thank you for taking the time to tell us about your stay. I'm so glad everything went well. We appreciate you and look forward to seeing you again soon. Take care.
10/10 Excellent
Nitari
8 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice & Clean
Nitari
Séjour de 2 nuits en février 2024
Réponse de Susan Lintz-Front Desk Manager le 9 févr. 2024
Thank you for taking the time to let us know how we did. I'm happy to hear that your stay went well. We are starting renovations this month to update/upgrade many areas of the hotel including the bathrooms. We appreciate you and are happy to know that you would stay with us again. We look forward to seeing you again soon.
8/10 Bien
Michael
Voyage en famille
7 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en février 2024
Réponse de Susan Lintz-Front Desk Manager le 9 févr. 2024
Thank you for taking the time to let us know how we did. I'm sorry to hear that you had a couple issue while with us but that the staff was able to help at least with some. The blackout curtains for the windows are located behind the shear curtains not the ones in front. I'm sorry for the confusion, I know that must have been extremely frustrating. I am happy to hear though that the rest of your stay and interactions with staff were all good. I hope this does not deter you from staying with us again. We appreciate you and hope to see you again soon.
8/10 Bien
Donald
7 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Donald
Séjour de 1 nuit en février 2024
Réponse de Susan Lintz-Front Desk Manager le 9 févr. 2024
Thank you for taking the time to let us know how we did. I'm so glad your stay with us went well. We appreciate you very much and hope to see you again soon.
10/10 Excellent
Margaret
Voyage en famille
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Margaret
Séjour de 1 nuit en février 2024
Réponse de Susan Lintz-Front Desk Manager le 5 févr. 2024
Thank you for taking the time to let us know how we did. I'm so sorry for the circumstances in which you came to stay with us but I'm glad things went well while you were. We appreciate you very much and are here for you if you ever need us again. Take care!
10/10 Excellent
David
4 févr. 2024
Awesome Stay
David
Séjour de 1 nuit en février 2024
Réponse de Susan Lintz-Front Desk Manager le 5 févr. 2024
Thank you for taking the time to let us know how we did. I'm sorry for the parking situation but I'm glad your stay went well. We appreciate you and hope to see you again in the future.
10/10 Excellent
Helene
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Helene
Séjour de 1 nuit en février 2024
Réponse de Susan Lintz-Front Desk Manager le 4 févr. 2024
Thank you for taking the time to let us know how we did. I'm glad your stay went well. We appreciate you and look forward to you staying with us again soon.
6/10 Satisfaisant
Michelle
2 févr. 2024
Not as great as before
Michelle
Séjour de 2 nuits en janvier 2024
Réponse de Susan Lintz-Front Desk Manager le 2 févr. 2024
Thank you for taking the time to let us know how we did. I'm sorry your expreience wasn't as well as it could have been. We are starting renovations soon and are updating many areas of the hotel. I hope you will come back and see us again soon, to see us at our full potenial. We appreciate you and look forward to you staying with us again in the future.
10/10 Excellent
Rich
1 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rich
Séjour de 1 nuit en janvier 2024
Réponse de Susan Lintz-Front Desk Manager le 2 févr. 2024
Thank you for taking the time to let us know how we did. I'm so glad you had a good stay with us. I will definitely let Ms. Rosemarie know you enjoyed her breakfast. We appreciate you and look forward to seeing you again in the future.
10/10 Excellent
Tom
30 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tom
Séjour de 1 nuit en janvier 2024
Réponse de Susan Lintz-Front Desk Manager le 30 janv. 2024
Thank you for taking the time to tell us how we did. I'm so glad you had a great stay with us. We appreciate you and hope to see you again soon.
8/10 Bien
Steven
Voyage en famille
28 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 1 nuit en janvier 2024
Réponse de Susan Lintz-Front Desk Manager le 29 janv. 2024
Thank you for taking the time to tell us how we did. I'm so glad that you had a good stay with us. We appreciate you and hope you come back to see us again soon.
8/10 Bien
Richard
Voyage d’affaires
24 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Richard
Séjour de 1 nuit en janvier 2024
Réponse de Susan Lintz-Front Desk Manager le 26 janv. 2024
Thank you for taking the time to tell us about your stay. We appreciate you choosing us for your lodging needs. I'm glad that your stay with us went well. I hope you will come back and see us again soon.
8/10 Bien
Dalisha
24 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dalisha
Séjour de 1 nuit en janvier 2024
Réponse de Susan Lintz-Front Desk Manager le 26 janv. 2024
Thank you for taking the time to tell us about your stay. I'm glad that your stay went well. We value you as a guest and hope that we see you again soon.
10/10 Excellent
Melody
20 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Melody
Séjour de 1 nuit en janvier 2024
Réponse de Susan Lintz-Front Desk Manager le 21 janv. 2024
Thank you for taking the time to tell us about your stay. I'm so glad everything went well. We appreciate you and hope you come back to see us again soon.
10/10 Excellent
Joseph
Voyage en couple
17 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 1 nuit en janvier 2024
Réponse de Susan Lintz-Front Desk Manager le 19 janv. 2024
Thank you for taking the time to let us know about your stay. I'm happy to hear that your stay went well. We appreciate you and look forward to you staying with us again in the future.
10/10 Excellent
Jerry
14 janv. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Jerry
Séjour de 1 nuit en janvier 2024
Réponse de Susan Lintz-Front Desk Manager le 14 janv. 2024
Thank you for taking the time to tell us about your stay. I'm so glad everything went well. We look forward to having you stay with us again soon.
8/10 Bien
tia
12 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tia
Séjour de 1 nuit en janvier 2024
Réponse de Susan Lintz-Front Desk Manager le 13 janv. 2024
Thank you for taking the time to tell us about your stay. I'm happy to hear that your stay went well. We value you as a guest and look forward to you staying with us again in the future.
10/10 Excellent
Trey
10 janv. 2024
Trey
Séjour de 1 nuit en janvier 2024
Réponse de Susan Lintz-Front Desk Manager le 12 janv. 2024
Thank you for taking the time to tell us about your stay. I'm glad everything went well and we look forward to seeing you again in the future.
4/10 Médiocre
rafael
Voyage en famille
9 janv. 2024
Les points faibles : Propreté
rafael
Séjour de 1 nuit en janvier 2024
Réponse de Susan Lintz-Front Desk Manager le 9 janv. 2024
Thank you for choosing La Quinta. I'm sorry your stay did not go well. If there is anything you would like to discuss about your stay, please feel free to contact me and we will work it out.
2/10 Horrible
Victoria
9 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Victoria
Séjour de 1 nuit en janvier 2024
Réponse de Susan Lintz-Front Desk Manager le 9 janv. 2024
Thank you for choosing La Quinta. I'm so sorry to hear that your stay was so awful. Let me express my sincerest apologies. After checking into your reservation, I see that you did not book a suite which currently are the only rooms types we have on the first floor. We were at 95% capacity for the weekend so unfortunately we would not have been able to change the room type. As for the elevator, we are currently working to get that repaired. I know that is little comfort and I'm so sorry you were stuck taking the stairs. The deposit is 100% refundable. It was not a charge but a hold in case something happened or you needed to charge something to the room since you did pay through a third party. I'm sorry that Expedia did not mention this but it is hotel policy. Again, it was just a hold and will drop off you account as soon as possible, please just check with your bank. I'm sorry breakfast wasn't what it could have been. Breakfast runs for 2 hours each morning before check out. Our breakfast attendant works alone and was I'm sure doing the best she could under the circumstances since we were very busy this weekend.Again, I'm so sorry your stay went so awfully. This is not what we strive for and can definitely do much better. We are starting renovations later this month and we hope that once it is complete that you will give us another chance and see us at our full potential.
10/10 Excellent
Michael
Voyage en couple
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en janvier 2024
Réponse de Susan Lintz-Front Desk Manager le 8 janv. 2024
Thank you taking the time to let us know how we are doing. I'm so sorry that the staff wasn't on point while you were here. I will get with them and make sure it doesn't happen again. We look forward to you staying with us again soon.
10/10 Excellent
Voyageur vérifié
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de Susan Lintz-Front Desk Manager le 3 janv. 2024
Thank you so much for choosing La Quinta! I'm so happy to hear that your stay went well. We look forward to you staying with us again soon.
10/10 Excellent
Crystal
31 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super clean and spacious
Crystal
Séjour de 1 nuit en décembre 2023
Réponse de Susan Lintz-Front Desk Manager le 1 janv. 2024
Thank you for taking the time to let us know how we did. I'm happy to see your stay went well. We appreciate you and hope to see you again soon.