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Avis sur Motel 6 Walnut Creek, CA

2 out of 5
Motel 6 Walnut Creek, CA
2389 N Main St, Walnut Creek, CA

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 238 avis sur 956." "
Note des voyageurs de 8 (Bien), d’après 315 avis sur 956." "
Note des voyageurs de 6 (Satisfaisant), d’après 209 avis sur 956." "
Note des voyageurs de 4 (Médiocre), d’après 106 avis sur 956." "
Note des voyageurs de 2 (Horrible), d’après 88 avis sur 956." "

7,6/10

Propreté

8,0/10

Personnel et service

6,4/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

8/10 Bien

jean marc

Rapport qualité prix honnête....
Etablissement un peu ancien situé en cobtrebas du freeway donc forcément bruyant. Abords et parties communes pas tres engageants mais chambre rénovée très prore et fonctionnelle. Pas de petit dejeuner mais café à disposition a la reception .
Séjour de 1 nuit en septembre 2018

6/10 Satisfaisant

Lionel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement

10/10 Excellent

samy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Jocelyn, Stoneham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bien
Tres bien

2/10 Horrible

Natalie

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Xum Franco

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
We booked two rooms, for my sister and another room I shared with my brother. When we arrived to check in, we were told my sister's room had a maintenance issue and she was moved to a different room. The room she got was old was clean, but we noticed one of the lights wasn't working. We checked the bulb and we noticed a light bulb was actually missing from the socket and it was very strange that in the socket was a sealed pack of Marlboro cigarettes. We don't smoke so we called the front desk and we gave the cigarettes to the maintenance guy who put a working bulb in and got the light working. My brother and I walked in our room and we noticed our bathroom light also wasn't working. We called the manager and she came over and checked, and flicked the light switch a couple of times, and she said "Yup, your bathroom light isn't working". And then she also noticed that the bathroom ceiling also had black mold, so she told us she couldn't let us stay in this room. We were glad that she was the one who noticed, and she moved us to a different room, but it was smaller since there were no other "working" rooms available. So, she had to move the small fridge and microwave into this smaller room, because we paid for a room with a fridge and microwave. The rooms were old and the sink and the bathtub were dirty or stained. Our bathroom sink was also clogged (which they fixed). My sister's room was facing the street and she said it was loud at night, she could hear people talking outside
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 22 avr. 2024
Hi Xum Franco,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

4/10 Médiocre

Phildasha

Séjour de 1 nuit en avril 2024

10/10 Excellent

Eileen

Voyage en famille
Les points forts : Personnel et service et équipements
I love the pool even though it's too cold to use right now. The facility was nice. I love that there's only two levels. Parking was easy and plenty but I do wish they had more than two handicap parking places in the back parking area. The room was nice and comfy. The walls are very thin. The ppl above my room were very noisy until about 11pm then began again around 4am. The staff were very nice!!!!!!! There were some cons as I mentioned but this is no high scale motel. Even if it were, nothing is perfect. I highly recommend this place. I will return.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 11 avr. 2024
Hi EileenThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Bien

John

Séjour de 3 nuits en mars 2024

8/10 Bien

Dawn

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were traveling with our dog, and this was a great place for an overnight stay. Easy access to the great restaurants and shopping in Walnut creek. The staff was very friendly.
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 19 mars 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Joseph

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very helpful and friendly
Séjour de 5 nuits en février 2024
Réponse de Brand Experience Team le 11 mars 2024
Hi Joseph,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

8/10 Bien

Luis

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place for a night or two. They had a good vending machine with options of food and hygiene products. Ice machine in the facility and WiFi and cable. Would recommend to bring your own shower products like shampoo, conditioner and so on. That was no provided.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 11 mars 2024
Hi Luis, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 Médiocre

Beverly Ann

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff were extremely friendly. The smell of the room was unpleasant. There was fighting going on outside my room. It was very loud and scary
Séjour de 2 nuits en février 2024
Réponse de Brand Experience Team le 11 mars 2024
Hi Beverly Ann,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 Horrible

Cory

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Old and worn out furnishings. Bugs in room. Unfriendly girl at counter. Fire alarm falling off wall. Lack of ammenities in room, no hair dryer, shampoo, coffee maker - basically just a bed and a tv and a run down bathroom.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 6 mars 2024
Hi Cory,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 Bien

James

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
floors were
Séjour de 3 nuits en février 2024
Réponse de Brand Experience Team le 6 mars 2024
Hi James,Thank you for positively rating your stay!Lilith#Team6

4/10 Médiocre

F

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The room was dark, even with all the lights on. The mattress was horrible. It really needs to be replaced. The woman that cleaned the room seemed angry when I asked for new sheets. The water pressure was very low.
Séjour de 2 nuits en février 2024
Réponse de Brand Experience Team le 29 févr. 2024
Hi F,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Richard Del

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 23 févr. 2024
Hi Richard Del,Thank you for the perfect rating!! Maz K.#Team6

8/10 Bien

Robert

Voyage en famille
Les points forts : Propreté et confort de la chambre
Reasonable option in Walnut Creek
The room was simple but met my needs. Wifi worked fine. Nice TV. Small table to work.
Séjour de 1 nuit en janvier 2024
Réponse de Brand Experience Team le 6 févr. 2024
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 Excellent

Alfonso

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable two nights.
Very clean rooms ask for a room in the tower ,$20. Difference . I stay in tower that's the six story building ,staff is very polite and willing to accommodate any needs asked, my room was very clean, very nice comfortable .I had my room on the 6 level have a nice view from my window there's no disturbance I was able to have peace of mind, much appreciated .
Séjour de 1 nuit en janvier 2024
Réponse de Brand Experience Team le 6 févr. 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 Médiocre

Samson

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Dindn’t like it
Séjour de 1 nuit en janvier 2024
Réponse de Brand Experience Team le 6 févr. 2024
We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Carla

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Nancy Y. le 7 févr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Lisamarie

Les points forts : Personnel et service
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Benjamin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A woman whom I’m assuming maybe living there..? She was screaming and cussing her head off at 2:30 am while walking by everyone’s rooms. I didn’t get any sleep. The busy road is noisy and I could hear the other people in their rooms. Never going back. I should have stayed at Marriott.
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 9 janv. 2024
Hi Benjamin, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Satisfaisant

D

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

Karen

Séjour de 4 nuits en décembre 2023

8/10 Bien

Benjamin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
As Motel 6 goes, pretty good. One inconsiderate guest, but the people were very sweet.
Séjour de 2 nuits en décembre 2023
Réponse de Brand Experience Team le 2 janv. 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Carla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Roberto

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

Lawrence

Les points forts : Propreté et infrastructures et conditions de l’hébergement
It’s a Motel 6
It’s a Motel 6. Little noisy, clean but dated, bed not so comfortable
Séjour de 2 nuits en décembre 2023
Réponse de Brand Experience Team le 2 janv. 2024
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

8/10 Bien

Manuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
stayed at Motel 6
it was fine and clean. I had to leave a night early as I had an emergency. I didn't have time to explain this to the front desk so i left my key with her since she was busy with another person. close to where I had to go.
Séjour de 2 nuits en décembre 2023
Réponse de Brand Experience Team le 23 déc. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

Gueorgui

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todo bien
Séjour de 2 nuits en décembre 2023
Réponse de Brand Experience Team le 19 déc. 2023
Hi Gueorgui, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

6/10 Satisfaisant

Tyrone

Voyage en groupe
Les points forts : Propreté et personnel et service
I advised management of the backup in both the shower and wash basin but it was not fixed.The location is easily accessible to convenient stores.
Séjour de 3 nuits en décembre 2023
Réponse de Brand Experience Team le 19 déc. 2023
Hi Tyrone, Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Larry

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Clemente

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Anna

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room floors need to be mopped, not just swept, and the counters wiped down. Also, there was not hot water available; however, I could not afford to fit the bill for another hotel last-minute, then wait up to 14 days for a refund from Motel 6. I feel like I should get a comp to try Motel 6 again; and hopefully, have a much more comfortable stay.
Séjour de 3 nuits en novembre 2023
Réponse de Brand Experience Team le 5 déc. 2023
Hi Anna,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 Satisfaisant

Jed

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
BUILDING WAS IN POOR CONDITION, NO HOT WATER,
Séjour de 1 nuit en novembre 2023
Réponse de Brand Experience Team le 5 déc. 2023
Hi Jed,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Médiocre

GRANITE

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en novembre 2023

10/10 Excellent

Ken

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nothing
Séjour de 2 nuits en novembre 2023
Réponse de Nancy Y. le 21 nov. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Horrible

James

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
No Hot Water
No hot water….really! Too late to. Book elsewhere!
Séjour de 1 nuit en novembre 2023
Réponse de Nancy Y. le 21 nov. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Satisfaisant

Steven

Voyage en famille
Les points forts : Propreté et personnel et service
Slanted bed and no hot water
The front desk called us in the morning to tell us there was no hot water. We appreciated the call, but not having hot water wasn’t the worst part about the place. The bed felt like it was sloped away from the wall.
Séjour de 1 nuit en novembre 2023
Réponse de Nancy Y. le 21 nov. 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Mauly

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything clean, easy and restaurants nearby
Séjour de 1 nuit en novembre 2023
Réponse de Nancy Y. le 21 nov. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Ray

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great location.
Séjour de 1 nuit en octobre 2023
Réponse de Brand Experience Team le 7 nov. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in was quick
Séjour de 1 nuit en octobre 2023
Réponse de Brand Experience Team le 7 nov. 2023
Hi Thomas, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

6/10 Satisfaisant

Lisa

Les points forts : Personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de Guest Support le 2 nov. 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

6/10 Satisfaisant

Nelson, West Covina

Les points forts : Personnel et service
Property and room was showing its wear, but the staff was friendly and efficient and the bed was comfortable. Traffic noise was a bit of an issue, but i was able to get good rest.
Séjour de 2 nuits en octobre 2023
Réponse de Guest Support le 2 nov. 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

8/10 Bien

Gene

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Armondo

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Motel 6 that we stayed was nothing fancy but very friendly staffs and she was very helpful if we needed anything. Thank you.
Séjour de 2 nuits en octobre 2023
Réponse de Guest support le 23 oct. 2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.

8/10 Bien

Alex

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Séjour de 5 nuits en octobre 2023
Réponse de Guest support le 18 oct. 2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.