Michelle,Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed your stay with us and loved our location in town! We do hope you stay with us again next time you are in Walla Walla.

Sabrina,Thank you for taking the time to leave us a review. We are thrilled to hear you enjoyed your stay with us! We do hope you stay with us again next time you are in Walla Walla!

Hello Roman,Thank you for your delightful review. We are happy to hear you enjoyed our customer service and local expertise. We would love to have you back again someday!

Hello Waldo,Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We hope to host you again soon!

Brianna,Thank you for taking the time to leave us a 5-star review! We are overwhelmed to hear that you enjoyed your stay with us and loved our new upgrade! We do hope this means we will see you again!

Amy, Thank you for taking the time to leave us a review! We are pleased to hear that you enjoyed the history our hotel holds to our great location! We look forward to hosting you again.

Hello Yevgenia,Thank you for taking the time to leave us a review. We appreciate that you enjoyed the beautiful history and cleanliness we have to offer. We hope to see you again in the not-so-distant future.

Dawn,Thank you for taking the time to leave us your feedback. We are happy to hear you enjoyed your stay, and most of all our location! We hope to host you again in the near future!

Hello Kristen,We are delighted to hear you enjoyed our newly remodeled rooms, friendly staff, and convenience of our location! It would be our pleasure to host you again in the near future.

Ricardo,Thank you for taking the time to leave us your feedback. We are happy to hear you enjoyed your stay. We hope to host you again in the near future!

Hello Amy,Thank you for taking the time to leave us your feedback. In regards to the amenity fee- it is 15 per night+tax and includes parking, shuttle service to/from the airport, and Wi-Fi. We are happy you enjoyed your stay, we hope to have another opportunity to host you in the future.

Kelly,Thank you for taking the time to leave us your feedback. We hope to have the opportunity to host you again in the near future.

Hello Elizabeth,We are delighted to hear you were met with a warm reception. We strive to provide the excellent customer service. We hope to see you again for another amazing stay!

Hello Richard,We're ecstatic to know that we met expectations. Thank you so much for telling us about the scallops and fillet. We hope this means you will join us again for another mid-week getaway! -The Marcus Whitman Hotel Team

Hello Evelyn, Thank you for taking the time to leave us a review. We hope to host you again for another wonderful stay. -The Marcus Whitman Hotel Team

Hello Lisa, Thank you for taking the time to leave us a review. We regret to hear your stay in the West Wing was less than expected. We offer these rooms at a lower room rate given they are not in the Tower. Your feedback about making room location and type clearer on the website and while booking is good and in fact, is something we are working on now as we rebuild the website from scratch.We are also sorry about the noise from the elevator disturbing your stay. While we don't often get feedback about noise in that room, we are exploring acoustic panels for another application on the property. I will ask whether we can apply one to that room door.And on the renovation, you are right in pointing out the bathrooms were not done. We consumed all available budget, leaving bathrooms for later. That said, we will replace the toilet seat and repair the vanity. Thank you for pointing both those things out!I'd love to hear more about your visit, would you be willing to continue this conversation by contacting us directly? I look forward to connecting.

Hello Robert,We really appreciate hearing how much you enjoyed our scenic views, activities, and dining experience. We hope to host you again soon!

Hello Adam, We are delighted to hear that you enjoyed our location, history, and dining experiences. Your wonderful review was so great to see. We hope to see you again soon!

Hello Richard, Thank you for taking the time to leave us a review. We are happy to hear you appreciate our historic charm and convenient location. We regret to hear about the noise and falling short of expectations at check in. I'd love to hear more about your stay, would you be willing to continue this conversation by reaching out to us directly? I look forward to connecting.

Donald,Thank you for taking the time to leave us a review. We do appreciate all feedback and take these thoughts into consideration. We are currently going through some changes and are saddened to hear our lack of breakfast was disappointing. We do hope our interior upgrades and great staff will get you to join us again in the future!

Gregory, Thank you for taking the time to leave us your feedback. It'd be our pleasure to have you back for another amazing stay!

Gabriel,Thank you for taking the time out of your day to leave us a review. We are happy to hear that you enjoyed your stay with us and we look forward to seeing you again soon!

Ramses, Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us and hope to have you back again!

Thomas,Thank you for your review. All feedback is appreciated.We hope to have you back soon!

Hello Jeffrey.Thank you for taking the time to leave us your feedback. We are happy to hear you enjoyed our restaurant, staff, and clean guestrooms. We hope to welcome you back again soon!

Hello David,We are elated to hear you enjoyed your stay with us. Thank you for your recommendation. We would love for you to stay with us in the tower on your next trip!

Hello Jacob,We regret to hear about the upstairs noise. However we are happy to hear you enjoyed our historic charm and renovations we've made on the West Wing. We continue to strive to elevate our level of service, and we appreciate you feedback. We hope to see you again soon!

Hello Mark,Thank you for your wonderful review. We are happy to hear you found our location convenient. We also appreciate your compliments on the renovated west wing. We hope you choose to stay with us again sometime soon!

Hello Jeff, Thank you taking the time to leave us your feedback. We are happy to hear you enjoyed the wine tasting in the lobby. However, we regret to hear the remodel and service left more to be desired. We pride ourselves on delivering exceptional service, but also on our commitment to making improvements when we don't get it right the first time. I’d love to hear more about your visit, would you be willing to continue this conversation by reaching out to us directly? I look forward to connecting.

Hello Jeanne,We're elated to hear you enjoyed your stay with us. We can't wait to welcome you back again soon!

Hello Heidi, Thank you for taking the time to leave us your feedback. We regret to hear about the fumes. However we are happy to hear the remodel looks great! We hope to see you again in the not-so-distant future.

Hello Denise,Thank you for taking the time to leave us your feedback. We hope to have the opportunity to host you again in the near future.

Hello Thomas,Thank you for taking the time to leave us your feedback. We are happy to hear you enjoyed your stay. We hope to see you again in the not-so-distant future!

Hello Kathleen,Thank you for taking the time to leave us your feedback. We are elated to see that you gave us 5 stars in cleanliness, service, and hotel condition. We hope to welcome you back for another wonderful stay sometime soon!

Hello Scott, Thank you for taking the time to share your experience. The insights enable us to improve. With regard to pillows, I'll offer some explanation. As rooms were taken out of service for renovation, we gifted pillows to team members who were interested, anticipating new pillows would arrive in time to reopen rooms. We missed delivery timelines and therefore ran short on surplus inventory of pillows this past week. We rectified the gap via a trip to Walmart, but that was too late to deliver for you upon your first request. For that and my failure to help our front desk agent explain, I apologize. The new pillows are here for new rooms, and they are awesome - a 70% down / 30% synthetic filler blend. I think guests will love them.On the restaurant, we opened for dinner service on March 21 and opted to give the team time to master that before adding back breakfast. We are set now to reopen for breakfast service tomorrow morning! For this miss on timing, I also apologize and would happily extend an invitation to join us for a breakfast on me next time you are in town. Reach out to me and we can set that up.I would benefit from hearing more about your visit would you be willing to send us a message directly to continue the conversation? I look forward to connecting. We hope you'll consider a future stay with us; we'd be grateful for the opportunity to make a better impression.

Hello Jennifer, Thank you for taking the time to leave us your feedback. It'd be our pleasure to have you back for another amazing stay!

Hello Gary,We are happy to hear your feedback on our renovations. We are excited for the elevated guest experience once all the new areas have been completed. We hope you will come see us again soon!

Hello Barry,Thank you for taking the time to leave us your feedback. We hope to earn another chance to give you a lovely visit in the not-so-distant future.

Hello Rene,Thank you for taking the time to leave us your feedback. We are elated to hear you enjoyed your stay and found it to be comfortable, clean, and quiet. We hope this means you will stay with us again in the near future!

Hello Rick,We are elated to hear that you appreciate our old world charm. Thank you for taking the time to leave us a review, we hope you will come stay with us again soon!

Hello Olga,Thank you for taking the time leave us with your valuable feedback. We regret to hear your stay left more to be desired. We strive to provide exceptional service. We pride ourselves on delivering exceptional service, but also on our commitment to making improvements when we don't get it right the first time. I’d love to hear more about your stay/experience, Would you be willing to send us a message directly to continue the conversation? I look forward to connecting. We hope you’ll consider a future stay with us; we’d be grateful for the opportunity to make a better impression.

Hello Terry,Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We hope to see you again soon!

Hello William,Thank you for your wonderful review. We are elated to hear you enjoyed our accommodations. We hope this means you will come stay with us again soon!

Hello Daria, Thank you for leaving us your feedback! We are so glad you appreciated our elegance and historic charm. We hope to welcome you back again soon!

Elizabeth!Thank you for taking the time to leave us a review! We are pleased to hear that you enjoyed your stay with us and our staff. We do hope you will stay with us again!