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Avis sur Kapiti Gateway Motel

2.5 out of 5
Kapiti Gateway Motel
114 Main Road, Waikanae

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 103 avis sur 198." "
Note des voyageurs de 8 (Bien), d’après 78 avis sur 198." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 198." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 198." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 198." "

9,4/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Bruce

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Frances and the team at Kapiti Gateway Motel. le 10 mai 2024
Good afternoon Bruce -thank you for leaving us a 5 star review. We are pleased you enjoyed your stay here at Kapiti Gateway Motel. Kind regards Frances and the team @ Kapiti Gateway Motel.

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Frances and the team at Kapiti Gateway Motel. le 29 mars 2024
Good afternoon John - thank you for taking the time to leave us a review. We are pleased that you enjoyed your time here. Kind regards the team @ Kapiti Gateway Motel.

8/10 Bien

Anthony

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and guiet
Séjour de 1 nuit en mars 2024
Réponse de Frances and the team at Kapiti Gateway Motel. le 17 mars 2024
Good afternoon Anthony, thank you for leaving us a review. We are pleased to hear you enjoyed your stay here. All the best from the team @ Kapiti Gateway Motel.

6/10 Satisfaisant

Pat

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Kapiti Gateway Motel. le 17 mars 2024
This review does not give us much to go on!

10/10 Excellent

Miles

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
After a long stressful drive where I was constantly held up with roadworks and slow vehicles, I was very late and was going to miss the cut off time for the office. Upon arriving I was greeted by the most lovely lady on the front desk who reassured me it was no problem I was late. I then later checked my messages to see they had tried very hard to contact me ( I was driving so couldn’t check my phone) and had arranged for me to still access my room no matter the time. It honestly made my Day.
Séjour de 1 nuit en février 2024
Réponse de Frances and the team at Kapiti Gateway Motel. le 1 mars 2024
Hi Melanie, thank you so much for taking the time to leave a review. It was lovely meeting you - It was our pleasure to have you here and to make sure that your arrival and access to your room was safe and efficient for you. I hope you enjoyed the rest of your trip from here. Kind regards Frances and the team @ Kapiti Gateway Motel.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and plenty of amenities. Great team managing the property, incredibly helpful and friendly. Would highly recommend the property.
Séjour de 6 nuits en février 2024
Réponse de Frances and the team at Kapiti Gateway Motel. le 25 févr. 2024
Good evening Michael, thank you so much for your review. It was a pleasure to have you here. We are pleased that you enjoyed your stay. Kind regards Frances, John and the wonderful housekeeping team.

10/10 Excellent

Royce

Séjour de 1 nuit en janvier 2024
Réponse de Frances and the team at Kapiti Gateway Motel. le 24 janv. 2024
Good afternoon Royce, thank you for taking time to leave us a review. We are happy to hear that your stay here was comfortable.

10/10 Excellent

Jude

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was met by a very nice, helpful man in reception and enjoyed my stay in a clean, comfortable room with everything I needed. I would stay again.
Séjour de 2 nuits en janvier 2024
Réponse de Frances and the team at Kapiti Gateway Motel. le 15 janv. 2024
Hi Jude, thank you for taking the time to leave us a review. We are happy to hear that your stay here was good. Hope to see you again. Kind regards the team at Kapiti Gateway Motel.

10/10 Excellent

Tamas

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Frances and the team at Kapiti Gateway Motel. le 19 déc. 2023
Good afternoon Tamas, thank you for sharing experience here and giving us a 5/5 review. We hope you have a happy Christmas and Good start to the year 2024. Kind regards Frances and the team at Kapiti Gateway Motel.

10/10 Excellent

Fabienne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly host. We had an excellent stay at Kapiti Gateway Motel.
Séjour de 2 nuits en novembre 2023
Réponse de Frances and the team at Kapiti Gateway Motel. le 1 déc. 2023
Hello Fabienne, thank you so much for taking the time to leave a review. I did enjoy meeting with you both and I am happy that you enjoyed your stay here. Enjoy the rest of your time exploring New Zealand. Hope to see you again.

8/10 Bien

Siddartha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A Gem in Waikanae
The new hosts were very welcoming, friendly, helpful & hospitable. Although it was something out of the 1970's the unit was very tidy & clean; & it felt like blast from the past.
Séjour de 11 nuits en octobre 2023
Réponse de Kapiti Gateway Motel. le 7 nov. 2023
Good morning Siddartha, thank you for taking the time to leave leave us feedback. Our team have exceptionally high standards around cleanliness and presentation- We will make sure that your positive feed back is shared with our house keepers. Kind regardsFrances Kapiti Gateway Motel

10/10 Excellent

R N

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good spot
Comfortable & clean unit. Great staff very helpful & friendly
Séjour de 2 nuits en octobre 2023
Réponse de Kapiti Gateway Motel. le 1 nov. 2023
Thank you for taking the time out of your day to leave such a nice review. We are pleased to hear that your stay with us was a positive experience. Kind regardsFrancesKapiti Gateway Motel.

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Kapiti Gateway Motel. le 28 oct. 2023
Hi Steve, thank you so much for your 10/10 rating. We hope to see you again.

10/10 Excellent

Margaret

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good
Séjour de 1 nuit en août 2023

8/10 Bien

Eric

Séjour de 1 nuit en juin 2023

10/10 Excellent

Gavin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This Motel is one of the Freindliness I have stayed and I spend a few Months of the year onthe Road The Office gave a warm welcome and had everything ready for me Well done guys I will be recomending to other bussinessess and Family and Freinds
Séjour de 1 nuit en avril 2023

10/10 Excellent

nick

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great service. Clean and Tidy, Would recommend.
Séjour de 1 nuit en avril 2023

10/10 Excellent

doug

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Impeccable cleanliness! Have seldom stayed at any hotel with this level of cleanliness. Well kept and managed property. Keep up the great work!
Séjour de 1 nuit en mars 2023
Réponse de Viv & Russell le 28 mars 2023
Thank you for the lovely feedback Doug. I will be sure to pass that on to our hard working housekeepers. It was a pleasure having you here and we hope to see you again soon.

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023

8/10 Bien

Hitomi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
So good Thanks
Séjour de 2 nuits en février 2023

10/10 Excellent

Angus

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location, spacious room, comfortable bed, appreciated the biscuits and bathtub
Séjour de 2 nuits en février 2023
Réponse de Viv & Russell le 28 mars 2023
Thank you Angus. Appreciate your positive feedback. So glad you had a comfortable stay and hope to see you again soon.

4/10 Médiocre

robert

Voyage d’affaires
Les points forts : Propreté et personnel et service
Very clean hotel but dated simple room. Main problem is it very close to the train tracks and you are waken 4 x times a night by Very loud Trains. Nice staff but don’t recommend because train. Will not return
Séjour de 5 nuits en janvier 2023
Réponse de Viv & Russell le 28 janv. 2023
We are glad to hear you were treated well by our staff, you certainly seemed very happy with your stay when you checked out with us at reception. Trains are part of the landscape here on the Kapiti Coast and in fact in many locations up and down Aotearoa. There are never that many trains during sleeping hours but I guess if you were disturbed by them it felt like there were. Wishing you a safe journey back to USA Robert.

8/10 Bien

Dionne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2023

10/10 Excellent

Jeni

Séjour de 1 nuit en janvier 2023

10/10 Excellent

Peter

Séjour de 4 nuits en novembre 2022

8/10 Bien

Ken

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a good motel clean and tidy what else does one need

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious, bright and airy unit. The cleaning and replenishing of amenities was second to none.
Séjour de 4 nuits en janvier 2023

10/10 Excellent

NOEL JOSEPH RAJESHVANAND ANISH

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and welcoming on arrival .No hesitation to recommend to others .
Séjour de 2 nuits en novembre 2022

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly, clean and quiet.
Séjour de 1 nuit en octobre 2022

10/10 Excellent

Jeremy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very happy would stay again
Séjour de 1 nuit en octobre 2022

10/10 Excellent

Allan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location was great and it lived up to its name as a gateway to Kapiti. The facilites were excellent and close to an excellent pizza and pasta place. The motel was clean, warm and the bed really good to sleep in.
Séjour de 3 nuits en septembre 2022
Réponse de Viv le 4 oct. 2022
Thank you for the lovely feed back Allan. It was a pleasure having you here and we hope to see you again soon.

6/10 Satisfaisant

Shanan

Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Steven

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great management & staff , awesome facilities, highly recommend
Séjour de 1 nuit en juillet 2022
Réponse de Vivienne le 27 juil. 2022
We are delighted you had a great stay. Thank you for booking with us!

8/10 Bien

Jan

Séjour de 1 nuit en juin 2022

8/10 Bien

Nigel

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
The location was great and convenient
Séjour de 1 nuit en avril 2022

8/10 Bien

Nigel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay
Séjour de 2 nuits en mars 2022

8/10 Bien

Pam

Les points forts : Propreté et personnel et service
Close to train and supermarket. Bed and shower great.
Séjour de 6 nuits en février 2022

8/10 Bien

Warren

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The trains and traffic were noisy
Séjour de 4 nuits en février 2022
Réponse de Viv & Russell le 15 févr. 2022
Thank you for the feedback Warren. The road past our motel is quiet during night time hours but yes we agree the couple of trains that rumble on past can be disturbing if you are not used to them. Thankfully for all, ourselves included, there are not many!

10/10 Excellent

Jackie

Voyage en couple
Les points forts : Propreté et personnel et service
Super owners who went the extra mile to accommodate our trailer on arrival. Standard of cleanliness excellent throughout.
Séjour de 2 nuits en février 2022
Réponse de Viv & Russell le 15 févr. 2022
Glad you had a great stay Jackie. It was a pleasure looking after you.

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
hg kg log
Séjour de 1 nuit en janvier 2022

8/10 Bien

Jessica

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our grandchildren loved the pool. We liked the old style motel with separate bedrooms and a proper kitchen.
Séjour de 4 nuits en janvier 2022
Réponse de Viv & Russell le 7 janv. 2022
Thank you for the feed back Jessica. It was lovely seeing your family enjoying the pool. We hope to see you again soon.

10/10 Excellent

julie ward

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely stay Spotless rooms Nice pool Caring owners Many thanks
Séjour de 3 nuits en décembre 2021
Réponse de Viv & Russell le 7 janv. 2022
Thank you Julie. It was a pleasure having you stay with us. Hope to see you again soon.

8/10 Bien

Peter

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Satisfied
Quite happy with basic facilities for our three night stay. SKY TV was great, but there was a noise limit so as not to disturb neighbours........hard to hear sometimes. Extremely close to all shops and restaurants/cafes in the vicinity. Even had a MOBILE BARBER in the nearby carpark. Good prices etc. Definitely would stay again.
Séjour de 3 nuits en septembre 2021
Réponse de Viv & Russell le 2 oct. 2021
Glad you enjoyed your stay Peter. It does seem that the TV volume may have hindered your enjoyment a bit. So sorry about that. We are only too happy to adjust these if required - its no problem, you just need to let us know. We hope to see you again soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
It was the people rather than the property. They were so hospitable.
Séjour de 1 nuit en août 2021
Réponse de Viv & Russell le 14 août 2021
Thank you for your feedback. Our goal is always for guests to have a welcoming and happy stay at Kapiti Gateway Motel. We hope to see you again soon.

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
The property was immaculately clean but the bed was small and not so comfortable. The motel is dated and that is ok but block walls are cold in the winter.
Séjour de 1 nuit en août 2021
Réponse de Viv & Russell le 14 août 2021
Thank you for the feedback. We would have appreciated knowing which room you were in so we could check the bed - we buy top quality beds as we recognise how important this feature is - one must have a comfortable sleep! We are so sorry this was not your experience. Yes our property is of the block wall era however we have installed excellent heating and quality curtaining to counter that and keep guests warm. Feedback has been positive.

8/10 Bien

Cath

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
Everything was just fine
Séjour de 1 nuit en juillet 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet clean friendly easy to find. Good location to shops food
Séjour de 2 nuits en avril 2021

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
This was comfortable but dated motel with very basic facilities
Séjour de 1 nuit en avril 2021
Réponse de Viv & Russell le 19 avr. 2021
Glad you had a comfortable stay. We are indeed an older style motel property and provide all the same facilities and services as any other motel. Refurbishment of our rooms and property are ongoing.

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
When the room you booked is called an executive apartment, I was not expecting something that was last decorated in the 80's. Everything was clean, but so dated. We had just spent 3 weeks travelling the South Island and this was the dearest accommodation by $40.00 over.
Séjour de 1 nuit en mars 2021
Réponse de Viv & Russell le 23 mars 2021
Our executive apartments were refurbished 18 months ago. We are sorry to hear they are not to your liking. Our property itself is older in style but the rooms are definitely not. We believe this is clear in the room photos. We are aware Wellington Region motels will differ in rates from South Island - this is due to a number of valid reasons beyond our control. Perhaps your surprise at this had an impact on your overall stay. We can assure you our room rates are in line with other properties of a similar type and age in the area. We do however suggest booking direct may give you different options in this area.