Hi Matthew, thank you for your review. We're sorry you had a few problems, we're always available on the phone to help. We will review the mirrors, we've not had that feedback before!In regards to breakfast, you should have had a loaf of bread, selection of cereals, a variety of jams and spreads, orange juice, tea, coffee and milk. Apologies if all of these things were not included. We do provide a list of local taxi companies, but if you were to view the site on a map, you would see it is rural and not in walking distance of a train station, for example.

Thank you for your feedback. Sorry to read this. The rooms are always aired and thoroughly cleaned between guests. Unfortunately, when the weather is cold and damp, it can make the rooms feel a bit cold, but rest assured the rooms do not suffer from damp. We're sorry you had trouble with the oven, we've not had that feedback before. Someone at Reception should have been able to help with this, did you get in touch?

Thanks for a great review! Hope to welcome you again soon.

Thanks for a great review!

Thanks for a brilliant review!

Thank you for a great review. We look forward to seeing you again soon.

We're sorry to read that you caught your heel. We will check all thresholds to ensure this doesn't happen again.The breakfast is complimentary and we have not increased our prices to include it. It's a simple but sufficient breakfast of bread, cereal, milk, spreads, juice and hot drinks to get you started in the morning.We do look at the market to keep our rates competitive and believe we do usually achieve this, but we will review it.

Thanks for a great review!

Thanks for your review, hope to see you again.

Thanks for a great review! We look forward to welcoming you again soon.

Thank you for your kind review.

Thank you for your review. We are installing a mirror this week and we will review the towel rail situation. We're so glad you enjoyed your stay, other than these two things! We hope to welcome you again soon.

Glad you enjoyed your stay, hopefully will be seeing you again

Thank you for your great review!

Thanks for a super review!

Thank you for a lovely review. We hope to welcome you again soon!

Wow! We're so glad you enjoyed your stay.

Thanks for a great review!

Hi David,We hope you enjoyed your stay. If there's anything we could do to improve next time or for future guests, please let us know!

Thanks for a great review!

Thanks for a great review! We hope to welcome you again soon.

Thanks for a great review!

We're sorry you didn't enjoy your stay. We do not normally have this kind of feedback.We have tried to identify the smell of damp but cannot smell it and cannot find a source, we think you may have been able to smell the new wooden table. Unfortunately, despite visiting Reception after checking in, this issue was not raised with staff so we were unable to help as we were not aware of the problem.We have not had problems with the pillows before, but we have changed them for new ones and would have been able to do this had staff been contacted when you discovered the issue.We have not experienced guests complaining about noise from neighbours that isn't excessive before and we have checked with our current guests whom have not identified a problem. The guests above you did make a complaint about noise which sounded like the ceiling underneath them being hit around 11PM.As you did not speak to staff, we were unaware of the problems and unable to try to rectify any of them. It clearly states on the Reception door that there is always someone on call with the phone number to use.Unfortunately, wet rooms do tend to get wet all over, but this means that room is accessible to all guests.Once again, we're sorry you didn't enjoy your stay and we hope you got home safely.

Thank you for your review. We hope to welcome you again soon.

Thank you for your great review! We'll adjust the water heaters to make sure they aren't coming out too hot. Hope to welcome you again soon.

Thanks for your great review!

Thank you for your kind review. We hope to welcome you again soon.

Thank you for your great review!

Thank you for your great review. We're so glad you enjoyed your stay and hope to see you again soon.

Thank you for your lovely review.

Thank you for your kind review. We hope to welcome you again soon.

Thanks for your review. We're glad you enjoyed your stay.

Hi Kieran,We hope you enjoyed your stay. We're always looking to offer the best experience we can, so please do let us know what we could do to make your stay even more enjoyable next time. Thank you.

Thanks for your great review! We hope to welcome you again soon.

Thanks for your great review!

Thank you for your lovely review. We hope to welcome you again soon!

Thanks for your great review. We hope to see you again soon.

Thank you for your kind review. We hope to welcome you again soon.

Thank you for your kind review. We hope to welcome you again soon.

Thank you for your review. We hope to welcome you again soon!

thanks for your review

Thanks for your review

Thanks for your review

Thank you for your review. We look forward to welcoming you again.

Thanks for your review

Thanks for your review :-)

Thanks for your feed back