Avis
9,2
Merveilleux
9,4/10
Propreté
9,6/10
Personnel et service
9,6/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
11 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de Ari Wibowo le 16 avr. 2023
Dear Ms. Sadrine,We would like to thank you for taking the time to tell us about your experience during your stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were and we are looking forward to welcoming you back. Sincerely yours,Ari WibowoGeneral Manager
6/10 Satisfaisant
Frank
9 mai 2024
Les points forts : Propreté et personnel et service
Frank
Séjour de 1 nuit en mai 2024
Réponse de Sven A.Saebel General Director Vias Hotels & Reso le 11 mai 2024
Dear Mr. Frank,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,
10/10 Excellent
Hideki
Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hideki
Séjour de 1 nuit en avril 2024
Réponse de Sven A.Saebel General Director Vias Hotels & Reso le 27 avr. 2024
Dear Mr. Hideki,We would like to thank you for taking the time to tell us about your unfortunate experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like to apologize for the inconvenience caused to you due to this issue. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and allow us to get another opportunity to prove this on your next visit.Sincerely,
10/10 Excellent
kenneth
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
kenneth
Séjour de 4 nuits en avril 2024
Réponse de Sven A.Saebel General Director Vias Hotels & Reso le 28 avr. 2024
Dear Mr. Woo,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,
8/10 Bien
Hiroyuki
26 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Hiroyuki
Séjour de 2 nuits en avril 2024
Réponse de Sven A.Saebel General Director Vias Hotels & Reso le 26 avr. 2024
Dear Mr. Hiroyuki,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,
10/10 Excellent
Helen
19 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Helen
Séjour de 1 nuit en avril 2024
Réponse de Sven A.Saebel General Director Vias Hotels & Reso le 21 avr. 2024
Dear Ms. Helen,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,
10/10 Excellent
Helen
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helen
Séjour de 4 nuits en avril 2024
Réponse de Sven A.Saebel General Director Vias Hotels & Reso le 19 avr. 2024
Dear Ms.HelenThank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,
10/10 Excellent
TH
Voyage d’affaires
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
TH
Séjour de 2 nuits en avril 2024
Réponse de Sven A.Saebel General Director Vias Hotels & Reso le 5 avr. 2024
Dear Mr. Ng Tze Hong,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,
10/10 Excellent
Leslie
Voyage en couple
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leslie
Séjour de 1 nuit en mars 2024
Réponse de Sven A.Saebel General Director Vias Hotels & Reso le 30 mars 2024
Dear Mr. Leslie ,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,
10/10 Excellent
Paul
Voyage en famille
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 5 nuits en mars 2024
Réponse de Sven A.Saebel General Director Vias Hotels & Reso le 29 mars 2024
Dear Mr.Paul,Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay with us. We are always striving to provide our guests with the best possible service, and it is gratifying to know that we have met your expectations. We are pleased that you mentioned our roof top, clean room, friendly and supportive staff. These are all areas that we take great pride in, and we are always working to improve them. We are thrilled that you enjoyed our service and you would like to return again. We hope to see you soon! Sincerely,
10/10 Excellent
Luana
Voyage en couple
23 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Luana
Séjour de 2 nuits en mars 2024
Réponse de VIAS HOTEL VUNG TAU le 23 mars 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management
10/10 Excellent
BRANDON
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
BRANDON
Séjour de 2 nuits en mars 2024
Réponse de VIAS HOTEL VUNG TAU le 20 mars 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management
10/10 Excellent
Katsuhide
10 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Katsuhide
Séjour de 1 nuit en mars 2024
Réponse de VIAS HOTEL VUNG TAU le 10 mars 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management
10/10 Excellent
JAEHONG
Voyage en famille
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
JAEHONG
Séjour de 4 nuits en février 2024
Réponse de VIAS HOTEL VUNG TAU le 21 févr. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management
8/10 Bien
seungsoo
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
seungsoo
Séjour de 6 nuits en février 2024
Réponse de VIAS HOTEL VUNG TAU le 18 févr. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management
8/10 Bien
Susanne
Voyage d’affaires
4 févr. 2024
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Susanne
Séjour de 3 nuits en janvier 2024
Réponse de VIAS HOTEL VUNG TAU le 4 févr. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management
8/10 Bien
Nicklas
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nicklas
Séjour de 3 nuits en janvier 2024
Réponse de VIAS HOTEL VUNG TAU le 28 janv. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management
10/10 Excellent
Paul
Voyage en groupe
20 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
True 5 Star
Paul
Séjour de 2 nuits en janvier 2024
Réponse de VIAS HOTEL VUNG TAU le 20 janv. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management
10/10 Excellent
Wendy
15 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wendy
Séjour de 3 nuits en janvier 2024
Réponse de VIAS HOTEL VUNG TAU le 17 janv. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management
10/10 Excellent
Jonathan
Voyage en couple
15 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jonathan
Séjour de 2 nuits en janvier 2024
Réponse de VIAS HOTEL VUNG TAU le 15 janv. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management
10/10 Excellent
Timothy
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Timothy
Séjour de 4 nuits en janvier 2024
Réponse de VIAS HOTEL VUNG TAU le 14 janv. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management
10/10 Excellent
Stine Erstad
12 janv. 2024
Stine Erstad
Séjour de 2 nuits en janvier 2024
Réponse de VIAS HOTEL VUNG TAU le 13 janv. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management
8/10 Bien
Sean
8 janv. 2024
Les points forts : Propreté et personnel et service
4 star rather than 5 star.
Sean
Séjour de 2 nuits en janvier 2024
Réponse de VIAS HOTEL VUNG TAU le 9 janv. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management
6/10 Satisfaisant
LE MY TRANG
Voyage en famille
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
LE MY TRANG
Séjour de 2 nuits en décembre 2023
Réponse de VIAS HOTEL VUNG TAU le 9 janv. 2024
Dear Guest, We would like to thank you for taking the time to tell us about your unfortunate experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like to apologize for the inconvenience caused to you due to this issue. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and allow us to get another opportunity to prove this on your next visit.Sincerely,Hotel Management
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
23 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en décembre 2023
Réponse de VIAS HOTEL VUNG TAU le 24 déc. 2023
Dear Anonymous,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management
8/10 Bien
Justin
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Justin
Séjour de 2 nuits en décembre 2023
Réponse de VIAS HOTEL VUNG TAU le 19 déc. 2023
Dear Guest, Thank you for taking the time to leave a review of our hotel. We value your feedback and apologize for the inconvenience if any we had that you may have experienced during your stay. We strive to provide the best possible service. We appreciate your feedback and hope to have the opportunity to make it right. Sincerely, Hotel Management
10/10 Excellent
CHANGSOO
15 déc. 2023
CHANGSOO
Séjour de 5 nuits en décembre 2023
Réponse de Tatiana le 16 déc. 2023
Dear Changsoo,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management
10/10 Excellent
NAEKYUNG
7 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
NAEKYUNG
Séjour de 2 nuits en décembre 2023
Réponse de Tatiana le 16 déc. 2023
Dear Naekyung,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management
10/10 Excellent
Chang
Voyage d’affaires
5 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chang
Séjour de 1 nuit en novembre 2023
Réponse de Tatiana le 16 déc. 2023
Dear Chang,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management
10/10 Excellent
my
Voyage en couple
1 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
my
Séjour de 4 nuits en novembre 2023
Réponse de VIAS HOTEL VUNG TAU le 15 déc. 2023
Dear Guest, Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely, Hotel Management
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
21 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Management le 21 nov. 2023
Dear Mr. Valued Guest, Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay with us. We are always striving to provide our guests with the best possible service, and it is gratifying to know that we have met your expectations. We're looking forward to welcoming you on next visit and hope to see you soon.Best Regards, Hotel Management
10/10 Excellent
Thomas Tuan
19 nov. 2023
Thomas Tuan
Séjour de 3 nuits en novembre 2023
Réponse de Tatiana le 16 déc. 2023
Dear Thomas,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management
10/10 Excellent
John
17 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Management le 21 nov. 2023
Dear Mr. John,Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay with us. We are always striving to provide our guests with the best possible service, and it is gratifying to know that we have met your expectations. We're looking forward to welcoming you and family on next visit and hope to see you soon. Best Regards, Hotel Management
10/10 Excellent
Youngjin
Voyage en couple
10 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Youngjin
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Management le 12 oct. 2023
Dear Mr/ Ms. Youngjin, We're glad to know that you enjoyed your stay. We are also happy to hear that you found the staff to be attentive and friendly and gave a lot of good compliment to our food & beverage. Our team is committed to providing excellent service to all of our guests, and we appreciate your recognition of their hard work. We hope to see you again on next trip to Vung Tau.Sincerely,
10/10 Excellent
Scott
22 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Scott
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Management le 9 oct. 2023
Dear Mr. Scott, We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcome you back on your future trip back to Vung Tau. Sincerely yours,
10/10 Excellent
Julie
18 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Julie
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Management le 22 sept. 2023
Dear Ms. Juie,We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcoming you back on your future trip back to Vung Tau.
10/10 Excellent
Christopher
Voyage d’affaires
18 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Christopher
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Management le 22 sept. 2023
Dear Mr. Christopher,We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcoming you back on your future trip back to Vung Tau.
8/10 Bien
Takakazu, Taitou
11 sept. 2023
Takakazu
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Management le 9 oct. 2023
Dear Takakazu, We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcome you back on your future trip back to Vung Tau. Sincerely yours,
8/10 Bien
Mooho
29 juil. 2023
Mooho
Séjour de 1 nuit en juillet 2023
Réponse de Tatiana le 4 août 2023
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Hotel Management
10/10 Excellent
chelsea rebecca
26 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
chelsea rebecca
Séjour de 3 nuits en juillet 2023
Réponse de Tatiana le 4 août 2023
Dear Rebecca,We're thrilled to hear that Vias Hotel exceeded your expectations! Our team takes pride in providing a clean and attentive experience. We'll pass on your appreciation to Hana for her excellent service. Thank you for choosing us, and we look forward to welcoming you back!Best regards,Hotel Management
10/10 Excellent
Hung
18 juil. 2023
Hung
Séjour de 1 nuit en juillet 2023
Réponse de Tatiana le 11 août 2023
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Hotel Management
6/10 Satisfaisant
Tri Quang
Voyage en famille
12 juil. 2023
Tri Quang
Séjour de 1 nuit en juillet 2023
Réponse de Tatiana le 15 juil. 2023
Dear Quang,Thank you for your review. We apologize for the inconvenience regarding the parking and the miscommunication regarding the birthday cake for your daughter. We take your feedback seriously and will work to improve our services. Please accept our sincerest apologies for any disappointment caused. We hope to have the opportunity to make it up to you in the future.Best regards,Hotel Management
10/10 Excellent
Oanh
Voyage en famille
7 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Oanh
Séjour de 1 nuit en juillet 2023
Réponse de Tatiana le 11 juil. 2023
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager
2/10 Horrible
Lim Soo
11 juin 2023
Lim Soo
Séjour de 1 nuit en juin 2023
Réponse de Tatiana le 7 juil. 2023
Dear Guest,Thank you for taking the time to leave a review of our hotel. We value your feedback and apologize for any inconvenience you may have experienced during your stay. We strive to provide the best possible service and would appreciate more details about your concerns so we can address them appropriately. Please feel free to reach out to our management team directly to discuss your experience further. We appreciate your feedback and hope to have the opportunity to make it right.Sincerely,Tatiana LebedevaGeneral Manager
4/10 Médiocre
Hyoungjin
3 juin 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Hyoungjin
Séjour de 5 nuits en mai 2023
Réponse de Tatiana le 22 juin 2023
Dear guest,We sincerely apologize for the issues you encountered during your stay. We understand the importance of cleanliness and maintaining a pleasant environment for our guests, and we deeply regret that we fell short of your expectations.Thank you for bringing these issues to our attention. We will take immediate action to rectify them and ensure that such incidents do not occur in the future.Best regards,Tatiana LebedevaGeneral Manager
10/10 Excellent
Thi Gam
2 juin 2023
Thi Gam
Séjour de 3 nuits en mai 2023
Réponse de Tatiana le 7 juil. 2023
Dear Guest,Thank you for your kind review of Vias Hotel Vung Tau. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager
10/10 Excellent
Sang Pil
Voyage d’affaires
26 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sang Pil
Séjour de 2 nuits en mai 2023
Réponse de Tatiana le 7 juil. 2023
Dear Guest,Thank you for your kind review of Vias Hotel Vung Tau. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager
4/10 Médiocre
Tuong, Sugar Land
Voyage en couple
16 mai 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Tuong
Séjour de 1 nuit en mai 2023
Réponse de Tatiana le 22 juin 2023
Dear guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We take guest feedback seriously as it helps us identify areas for improvement.We regret to hear that you found the access to the beach inconvenient and the lack of a convenient area to clean your feet after coming from the beach. We will review our facilities and procedures to ensure that our guests have a more seamless and comfortable experience.Regarding the entrance to the hotel, we apologize if it seemed restrictive. We have certain protocols in place to maintain cleanliness and hygiene standards for the comfort of all guests. However, we understand your concerns and will take them into consideration for future improvements.Thank you for bringing these matters to our attention. We appreciate your valuable feedback, and we will use it constructively to enhance our guests' experiences. If there's anything else you'd like to share or if there's anything we can do to make amends, please do not hesitate to let us know.Best regards,Tatiana LebedevaGeneral Manager
8/10 Bien
MENG
11 mai 2023
MENG
Séjour de 1 nuit en avril 2023
Réponse de Tatiana le 7 juil. 2023
Dear Guest,Thank you for your kind review of Vias Hotel Vung Tau. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager
10/10 Excellent
Mao Chia
1 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mao Chia
Séjour de 1 nuit en avril 2023