Bar en bord de piscine

Avis sur Vias Hotel Vung Tau

5 out of 5
Vias Hotel Vung Tau
179 Thuy Van, Ward 8, Vung Tau, Ba Ria-Vung Tau

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 64 avis sur 88." "
Note des voyageurs de 8 (Bien), d’après 16 avis sur 88." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 88." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 88." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 88." "

9,4/10

Propreté

9,6/10

Personnel et service

9,6/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

sandrine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de Ari Wibowo le 16 avr. 2023
Dear Ms. Sadrine,We would like to thank you for taking the time to tell us about your experience during your stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were and we are looking forward to welcoming you back. Sincerely yours,Ari WibowoGeneral Manager

6/10 Satisfaisant

Frank

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Sven A.Saebel General Director Vias Hotels & Reso le 11 mai 2024
Dear Mr. Frank,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 Excellent

Hideki

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
・フロントスタッフ、ベルスタッフの対応がとてもいい。 ・バルコニーからの眺望がよく、開放感がありリラックスできた。 ・アメニティが充実していたが、室内用の使い捨てスリッパが見当たらなかった。 ・室内は清潔感があり、広さも十分、快適だったが、広さの割にソファが小さい。もっと大きなソファに変えたほうが良い。 ・寝心地が良いマットレスだった。 ・ベッドルーム窓側のコンセントの一つに不具合があり充電プラグを差し込むことができなかった。 ・90分のマッサージを受けたがレベルが高い施術だった。 ・朝食は選ぶのが楽しいビュッフェだっが、いくつか不満点がある。卵料理がなかったこと、フルーツが途中でなくなっても補充されなかったこと、ジュースの種類が少ないこと、コーヒーが美味しくないことなどである。ベトナムはフルーツが豊富でコーヒーも美味しいというイメージだったのでその点は不満である。 ・レストランスタッフの対応が良い。
Séjour de 1 nuit en avril 2024
Réponse de Sven A.Saebel General Director Vias Hotels & Reso le 27 avr. 2024
Dear Mr. Hideki,We would like to thank you for taking the time to tell us about your unfortunate experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like to apologize for the inconvenience caused to you due to this issue. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and allow us to get another opportunity to prove this on your next visit.Sincerely,

10/10 Excellent

kenneth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was 1st class n the staff was great, especially evan at front desk who made sure we felt comfortable each n every day. Always asked us if we needed anything. Showed us the grab app which made our getting around so easy. He was absolutely top notch. More hotels need more staff members like him. Ken n marie woo
Séjour de 4 nuits en avril 2024
Réponse de Sven A.Saebel General Director Vias Hotels & Reso le 28 avr. 2024
Dear Mr. Woo,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

8/10 Bien

Hiroyuki

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Very nice hotel with excellent staff. Only issues are limited dining options and the minibar was not cold.
Séjour de 2 nuits en avril 2024
Réponse de Sven A.Saebel General Director Vias Hotels & Reso le 26 avr. 2024
Dear Mr. Hiroyuki,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 Excellent

Helen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Sven A.Saebel General Director Vias Hotels & Reso le 21 avr. 2024
Dear Ms. Helen,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 Excellent

Helen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were extremely helpful and friendly. The hotel is across the road from the beach.
Séjour de 4 nuits en avril 2024
Réponse de Sven A.Saebel General Director Vias Hotels & Reso le 19 avr. 2024
Dear Ms.HelenThank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 Excellent

TH

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean n friendly stuff.
Séjour de 2 nuits en avril 2024
Réponse de Sven A.Saebel General Director Vias Hotels & Reso le 5 avr. 2024
Dear Mr. Ng Tze Hong,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 Excellent

Leslie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was exceptional
Séjour de 1 nuit en mars 2024
Réponse de Sven A.Saebel General Director Vias Hotels & Reso le 30 mars 2024
Dear Mr. Leslie ,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The gym was top class, good roof top pool. All of the staff were so help full and friendly. Very clean. Exelent value for money.
Séjour de 5 nuits en mars 2024
Réponse de Sven A.Saebel General Director Vias Hotels & Reso le 29 mars 2024
Dear Mr.Paul,Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay with us. We are always striving to provide our guests with the best possible service, and it is gratifying to know that we have met your expectations. We are pleased that you mentioned our roof top, clean room, friendly and supportive staff. These are all areas that we take great pride in, and we are always working to improve them. We are thrilled that you enjoyed our service and you would like to return again. We hope to see you soon! Sincerely,

10/10 Excellent

Luana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great area, quiet and safe. You can walk to everything if you choose it catch a cab
Séjour de 2 nuits en mars 2024
Réponse de VIAS HOTEL VUNG TAU le 23 mars 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 Excellent

BRANDON

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and helpful staff. Nice quiet location right across from the beach. It is at the end of the street on Back Beach so eed to walk a about 10-15minutes or a short cab ride to shops, restaurants, etc. Would definitely stay again.
Séjour de 2 nuits en mars 2024
Réponse de VIAS HOTEL VUNG TAU le 20 mars 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 Excellent

Katsuhide

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
5つのグッドです。 オーシャンビュー、ファシリティ、サービス、朝食、エコロジー。
Séjour de 1 nuit en mars 2024
Réponse de VIAS HOTEL VUNG TAU le 10 mars 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 Excellent

JAEHONG

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2024
Réponse de VIAS HOTEL VUNG TAU le 21 févr. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 Bien

seungsoo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en février 2024
Réponse de VIAS HOTEL VUNG TAU le 18 févr. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 Bien

Susanne

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Séjour de 3 nuits en janvier 2024
Réponse de VIAS HOTEL VUNG TAU le 4 févr. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 Bien

Nicklas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de VIAS HOTEL VUNG TAU le 28 janv. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 Excellent

Paul

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
True 5 Star
Great location, great staff, wonderful breakfast buffet. Only wish the pool water was heated (it's cold up on roof with wind blowing) but it was nice anyway.
Séjour de 2 nuits en janvier 2024
Réponse de VIAS HOTEL VUNG TAU le 20 janv. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 Excellent

Wendy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a gorgeous hotel! Thank you for the great service, delicious food and incredible view from stunning room!
Séjour de 3 nuits en janvier 2024
Réponse de VIAS HOTEL VUNG TAU le 17 janv. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 Excellent

Jonathan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great views and friendly staff, very reasonably priced
Séjour de 2 nuits en janvier 2024
Réponse de VIAS HOTEL VUNG TAU le 15 janv. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 Excellent

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de VIAS HOTEL VUNG TAU le 14 janv. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 Excellent

Stine Erstad

Séjour de 2 nuits en janvier 2024
Réponse de VIAS HOTEL VUNG TAU le 13 janv. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 Bien

Sean

Les points forts : Propreté et personnel et service
4 star rather than 5 star.
Hotel is closer to 4 star than 5 star, it’s starting to show its age. We stayed in a suite, nice room, but floors were cheap plastic replica wood floors, not exactly 5 star standard. I have now seen it referred to as a 4 star elsewhere. That said, the price was reasonable and we felt overall we got reasonable good value for money. The staff were friendly and helpful.
Séjour de 2 nuits en janvier 2024
Réponse de VIAS HOTEL VUNG TAU le 9 janv. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

6/10 Satisfaisant

LE MY TRANG

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Employees are very good but due to clients, my experience was teinted. Even if it's not hotel's fault, few things could be done to make sure to accomodate eveybody.
Séjour de 2 nuits en décembre 2023
Réponse de VIAS HOTEL VUNG TAU le 9 janv. 2024
Dear Guest, We would like to thank you for taking the time to tell us about your unfortunate experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like to apologize for the inconvenience caused to you due to this issue. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and allow us to get another opportunity to prove this on your next visit.Sincerely,Hotel Management

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de VIAS HOTEL VUNG TAU le 24 déc. 2023
Dear Anonymous,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

8/10 Bien

Justin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de VIAS HOTEL VUNG TAU le 19 déc. 2023
Dear Guest, Thank you for taking the time to leave a review of our hotel. We value your feedback and apologize for the inconvenience if any we had that you may have experienced during your stay. We strive to provide the best possible service. We appreciate your feedback and hope to have the opportunity to make it right. Sincerely, Hotel Management

10/10 Excellent

CHANGSOO

Séjour de 5 nuits en décembre 2023
Réponse de Tatiana le 16 déc. 2023
Dear Changsoo,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 Excellent

NAEKYUNG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Tatiana le 16 déc. 2023
Dear Naekyung,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 Excellent

Chang

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Tatiana le 16 déc. 2023
Dear Chang,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 Excellent

my

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a very pleasant 4nights stay. We would definitely come back, the staff was very attentive and friendly.
Séjour de 4 nuits en novembre 2023
Réponse de VIAS HOTEL VUNG TAU le 15 déc. 2023
Dear Guest, Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely, Hotel Management

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very Nice!
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Management le 21 nov. 2023
Dear Mr. Valued Guest, Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay with us. We are always striving to provide our guests with the best possible service, and it is gratifying to know that we have met your expectations. We're looking forward to welcoming you on next visit and hope to see you soon.Best Regards, Hotel Management

10/10 Excellent

Thomas Tuan

Séjour de 3 nuits en novembre 2023
Réponse de Tatiana le 16 déc. 2023
Dear Thomas,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 Excellent

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loves our stay! The staffs are so friendly and helpful. We are already planned to stay more nights ưith VIAS the next time we are in Vũng Tàu
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Management le 21 nov. 2023
Dear Mr. John,Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay with us. We are always striving to provide our guests with the best possible service, and it is gratifying to know that we have met your expectations. We're looking forward to welcoming you and family on next visit and hope to see you soon. Best Regards, Hotel Management

10/10 Excellent

Youngjin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
직원들이친절함
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Management le 12 oct. 2023
Dear Mr/ Ms. Youngjin, We're glad to know that you enjoyed your stay. We are also happy to hear that you found the staff to be attentive and friendly and gave a lot of good compliment to our food & beverage. Our team is committed to providing excellent service to all of our guests, and we appreciate your recognition of their hard work. We hope to see you again on next trip to Vung Tau.Sincerely,

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
An absolutely beautiful hotel, luxurious rooms and fittings friendly staff. The rooftop wet edge infinity pool and bar sensational. I cant wait to come back
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Management le 9 oct. 2023
Dear Mr. Scott, We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcome you back on your future trip back to Vung Tau. Sincerely yours,

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Management le 22 sept. 2023
Dear Ms. Juie,We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcoming you back on your future trip back to Vung Tau.

10/10 Excellent

Christopher

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stayed for one night, got time to use facilities and roof top pool and bar. Arranged transport to Airport, all great and will use again on next business trip to the area.
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Management le 22 sept. 2023
Dear Mr. Christopher,We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcoming you back on your future trip back to Vung Tau.

8/10 Bien

Takakazu, Taitou

Séjour de 1 nuit en septembre 2023
Réponse de Hotel Management le 9 oct. 2023
Dear Takakazu, We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcome you back on your future trip back to Vung Tau. Sincerely yours,

8/10 Bien

Mooho

Séjour de 1 nuit en juillet 2023
Réponse de Tatiana le 4 août 2023
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Hotel Management

10/10 Excellent

chelsea rebecca

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vias Hotel exceeded my expectations. Very clean, attentive staff, excellent dining options. Hana at the front desk was especially amazing and helped make appointments for me and great recommendations. I was well taken care of. Thank you!
Séjour de 3 nuits en juillet 2023
Réponse de Tatiana le 4 août 2023
Dear Rebecca,We're thrilled to hear that Vias Hotel exceeded your expectations! Our team takes pride in providing a clean and attentive experience. We'll pass on your appreciation to Hana for her excellent service. Thank you for choosing us, and we look forward to welcoming you back!Best regards,Hotel Management

10/10 Excellent

Hung

Séjour de 1 nuit en juillet 2023
Réponse de Tatiana le 11 août 2023
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Hotel Management

6/10 Satisfaisant

Tri Quang

Voyage en famille
Bãi đậu xe không tốt. Nhân viên tiếp tân nói sẽ có bánh sinh nhật tăng con gái nhân ngày sinh nhật nhưng đến lúc về cũng không thấy
Séjour de 1 nuit en juillet 2023
Réponse de Tatiana le 15 juil. 2023
Dear Quang,Thank you for your review. We apologize for the inconvenience regarding the parking and the miscommunication regarding the birthday cake for your daughter. We take your feedback seriously and will work to improve our services. Please accept our sincerest apologies for any disappointment caused. We hope to have the opportunity to make it up to you in the future.Best regards,Hotel Management

10/10 Excellent

Oanh

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice people working there
Séjour de 1 nuit en juillet 2023
Réponse de Tatiana le 11 juil. 2023
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

2/10 Horrible

Lim Soo

Séjour de 1 nuit en juin 2023
Réponse de Tatiana le 7 juil. 2023
Dear Guest,Thank you for taking the time to leave a review of our hotel. We value your feedback and apologize for any inconvenience you may have experienced during your stay. We strive to provide the best possible service and would appreciate more details about your concerns so we can address them appropriately. Please feel free to reach out to our management team directly to discuss your experience further. We appreciate your feedback and hope to have the opportunity to make it right.Sincerely,Tatiana LebedevaGeneral Manager

4/10 Médiocre

Hyoungjin

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
sewage smell from bathroom. not clean room floor daily
Séjour de 5 nuits en mai 2023
Réponse de Tatiana le 22 juin 2023
Dear guest,We sincerely apologize for the issues you encountered during your stay. We understand the importance of cleanliness and maintaining a pleasant environment for our guests, and we deeply regret that we fell short of your expectations.Thank you for bringing these issues to our attention. We will take immediate action to rectify them and ensure that such incidents do not occur in the future.Best regards,Tatiana LebedevaGeneral Manager

10/10 Excellent

Thi Gam

Séjour de 3 nuits en mai 2023
Réponse de Tatiana le 7 juil. 2023
Dear Guest,Thank you for your kind review of Vias Hotel Vung Tau. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

10/10 Excellent

Sang Pil

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de Tatiana le 7 juil. 2023
Dear Guest,Thank you for your kind review of Vias Hotel Vung Tau. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

4/10 Médiocre

Tuong, Sugar Land

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Nothing unique about this hotel for the price. Access to beach was not convenient and was forced to clean feet before entering hotel after beach but no convenient area to clean. Also was nit allowed to walk directly into front but side after we cleaned our feet. Hotel seems isolated. The nearest nice beach restaurant with a great view belongs to a hotel 15 mins walk away. The Imperial. It was much cheaper but seems nicer.
Séjour de 1 nuit en mai 2023
Réponse de Tatiana le 22 juin 2023
Dear guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We take guest feedback seriously as it helps us identify areas for improvement.We regret to hear that you found the access to the beach inconvenient and the lack of a convenient area to clean your feet after coming from the beach. We will review our facilities and procedures to ensure that our guests have a more seamless and comfortable experience.Regarding the entrance to the hotel, we apologize if it seemed restrictive. We have certain protocols in place to maintain cleanliness and hygiene standards for the comfort of all guests. However, we understand your concerns and will take them into consideration for future improvements.Thank you for bringing these matters to our attention. We appreciate your valuable feedback, and we will use it constructively to enhance our guests' experiences. If there's anything else you'd like to share or if there's anything we can do to make amends, please do not hesitate to let us know.Best regards,Tatiana LebedevaGeneral Manager

8/10 Bien

MENG

Séjour de 1 nuit en avril 2023
Réponse de Tatiana le 7 juil. 2023
Dear Guest,Thank you for your kind review of Vias Hotel Vung Tau. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

10/10 Excellent

Mao Chia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023