Aire de pique-nique/barbecue

Avis sur Sentrim Tsavo Lodge

3.5 out of 5
Sentrim Tsavo Lodge
11km from Voi Gate, Tsavo East National Park, Voi

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 1 avis sur 3." "
Note des voyageurs de 8 (Bien), d’après 0 avis sur 3." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 3." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 3." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 3." "

6,8/10

Propreté

7,4/10

Personnel et service

4,8/10

Équipements

5,4/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

2/10 Horrible

Christine

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Affreux. Des baraquements à la limite de la salubrité, la nourriture est celle d'une mauvaise cantine
Séjour de 1 nuit en février 2024
Réponse de MN le 14 mai 2024
Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience or dissatisfaction you may have encountered during your recent visit. Your feedback is incredibly valuable to us as we strive to improve our services.

6/10 Satisfaisant

Alexander, Nairobi

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
A lodge at a nice location that has seen better times. Rooms are rather spartanisch, but clean. The lunch/dinner area certainly could do with some make-up. The food was OK, lacked a bit of creativity. Overall, it is possible to find better places for a similar price.
Séjour de 1 nuit en janvier 2024
Réponse de MN le 14 mai 2024
Thank you for sharing your feedback regarding your recent stay at our lodge. We appreciate your honest assessment of our facilities and services.We apologize for any disappointment caused by the condition of our rooms and dining area. Your comments about the rooms being rather spartan but clean, as well as the need for improvements in our lunch/dinner area, have been noted. We are actively working on enhancing the overall ambiance and comfort of our lodge to better meet the expectations of our guests.Regarding the food, we regret that it did not fully meet your expectations in terms of creativity. We are constantly refining our menu offerings to provide a more diverse and satisfying culinary experience for our guests.Your feedback is valuable to us, and we will use it to make necessary improvements. We understand that you may have other options available, but we hope to have the opportunity to welcome you back and exceed your expectations in the future.

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great location in the park with friendly helpful staff. It was hot sleeping in the tents during our visit though-the fan provid ed wasnt enough to keep the air moving
Séjour de 2 nuits en janvier 2024
Réponse de MN le 14 mai 2024
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our location within the park and found our staff to be friendly and helpful.We apologize for any discomfort you experienced due to the heat in the tents during your visit. Your feedback regarding the fan not being sufficient to keep the air moving is valuable to us, and we will take steps to address this issue to ensure a more comfortable stay for our guests, especially during warmer periods.Your feedback helps us improve, and we look forward to welcoming you back for a more enjoyable experience in the future.