Hi Fayez,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making your stay pleasant and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

Thank you for taking a moment to leave a review, Aurelian. Myself and the staff at the Costa Azul Suites Virginia Beach by Red Collection were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,GabrielleRediResponse Specialist

Hello Andre,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

Hello Dave, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

Hello danielle, We appreciate the time you have taken to bring to our attention your feedback with regards to our service. We hope to see you again to deliver you with a 5 star experience.

Thank you Frank, for taking the time to write a review of your stay at the Costa Azul Suites Virginia Beach by Red Collection. It's nice reading that you took liking to our hotel's convenience, however, our apologies for the issue you had with the bed. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Donna,Thank you for sharing your feedback with us. We appreciate your kind words about our staff. We will pass along your suggestions about the room carpets, breakfast options, and internet to our management team for their review. Your input helps us to continually improve our services for future guests.

Hello Yassine, Thank you for sharing your feedback with us regarding the fridge and coffee machine. We appreciate your comments as they help us improve our services for future guests. We recommend guests reach out to our management team directly to address any concerns during their stay.

Hello Mary,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future

Hello Jasmine,We're delighted to hear that you enjoyed your stay with us. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If you have any further comments or suggestions, please do not hesitate to reach out to our management team directly.

Hello Simon,We are pleased to hear that you enjoyed our breakfast offerings during your stay. We strive to provide a variety of options to cater to our guests' preferences. Your feedback is valuable to us as we continue to enhance our guest experience.

Hello Keith,We are thrilled to hear you found your room clean, quiet, and enjoyed the comfortable bed during your stay with us. While we are not oceanfront, we hope the convenience of our location added to your overall experience. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

Dear Emily,Thank you for taking the time to share your feedback regarding your experience at the Costa Azul Suites Virginia Beach by Red Collection. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our central location and walkable area. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Vash,Thank you for taking the time to share your feedback regarding your experience at the COSTA AZUL SUITES VIRGINIA BEACH BY RED COLLECTION. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 5/5 score. You indicated that you were unsatisfied with breakfast not being served; however, we do have restaurants within close proximity if you require a meal. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Hello Lucas,We appreciate your positive feedback on our clean rooms and convenient location near the beach. We apologize for any inconvenience regarding the TV reception and pool availability. Your comments will be shared with the relevant teams for review.

Hello Chanda, We apologize for any inconvenience you experienced during your stay. Your feedback helps us improve our services for future guests. For any additional assistance or feedback, please feel free to contact our management directly.

Hello Lorena,We are pleased to hear that you enjoyed our hotel's convenient location near the boardwalk and found the room to be clean and comfortable. Your satisfaction is our top priority, and we appreciate your feedback. If there's anything else we can assist you with, please don't hesitate to reach out to our management team.

Hello Frances, We're sorry to hear about your experience and appreciate you bringing this to our attention. We encourage guests to speak with a member of our management team during their stay to address any concerns promptly. Your feedback is valuable for us to ensure a comfortable environment for all guests.

Hello Lee, Thank you for taking a moment to complete our survey. The staff at the COSTA AZUL SUITES VIRGINIA BEACH BY RED COLLECTION and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Katharine, We are delighted to hear that you enjoyed our comfortable beds and nice rooms during your stay. We appreciate your feedback and hope to welcome you back on your next visit.

Hello Teresa, Thank you for taking a moment to complete our survey. The staff at the COSTA AZUL SUITES VIRGINIA BEACH BY RED COLLECTION and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Wayne,We value your feedback and will share your comments with our management team for review. Thank you for choosing to stay with us.

Hello Natiya,We are pleased to hear that you enjoyed our quiet and spacious property. Your feedback is valuable to us as we strive to provide a comfortable experience for all our guests. If you have any additional comments or suggestions, please feel free to contact our management team directly.

Hi Erendira,Thank you for telling us about your recent visit at COSTA AZUL SUITES VIRGINIA BEACH BY RED COLLECTION. I was happy to read that our hotel was suited to your needs. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Hello judy, We apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we will address this issue with our team to ensure it does not happen again in the future. Thank you for bringing this to our attention.

Hello Charles,We appreciate your feedback and will share your comments with our team for improvements. Our breakfast selection aims to offer consistency and reliability to all our guests. We apologize for any inconvenience regarding the in-room amenities and will address this issue accordingly.

Hello Kaylor,We are delighted to hear that you found our staff accommodating during your stay. We appreciate your kind words and hope to welcome you back in the future.

Hello Kevin,We are pleased to hear that you appreciated our hotel's convenient location. We strive to provide a prime setting for our guests to explore the area. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

Hello Melissa,We're delighted you found our refurbished property to your liking and enjoyed our comfortable beds, snack box, and prime beachfront location. We appreciate your feedback about our staff and will share it for improvement. Your recommendation is valued, and we look forward to hosting you again in the future at our property.

Hello Iesha, Thank you for taking a moment to leave a review. The staff at the COSTA AZUL SUITES VIRGINIA BEACH BY RED COLLECTION and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Tim,We appreciate your feedback regarding the cleanliness of the rooms. We will share your comments with our housekeeping team to address any concerns moving forward. If there is anything else we can assist you with, please do not hesitate to reach out to management directly.

Hello Danilo, We apologize for the inconvenience you experienced during your stay. We recommend reaching out to our team directly so we can address your concerns in detail and strive to improve the guest experience.

Hello Margie,We are delighted to hear that you appreciated our hotel's central location and found our staff to be friendly. We strive to provide a pleasant experience for all our guests. Should you have any further feedback or if there is anything we can assist you with, please do not hesitate to reach out to us.

Hello Donna Jo, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

Hello Ron, We regret to hear about your experience during your recent stay. We take all feedback seriously and will address the noise and odor concerns with our team. Your feedback is valuable as we strive to improve our guests' experiences.

Hello Mariah,We are pumped to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back again soon for another excellent stay!

Thank you for taking the time to write about experience at the COSTA AZUL SUITES VIRGINIA BEACH BY RED COLLECTION. Coco, I am happy to read your comments about our very nice hotel in close proximity to the beach, your nice and clean room, our comfortable beds, and all the other kind remarks mentioned. However, you indicated that the parking and noise disturbance dampened your experience. Your satisfaction is important to Red Roof, so I am sorry to hear this was not the impression we left you with.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Sharma Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, John. The staff and I at the COSTA AZUL SUITES VIRGINIA BEACH BY RED COLLECTION are disappointed to see your 2/5 score following your stay. You indicated that the foul odor in your room and the noise disturbance dampened your experience. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours, Sharma Red Roof Management RediResponse Specialist

Hello Jendaya, We are sorry to hear that your stay did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have, so we can address them accordingly. We value your feedback and hope to have the opportunity to better serve you in the future.

Hello Thomas, Thank you for providing feedback on your recent stay with us. We value all guest comments and will share your concerns with the appropriate team members for review. The comfort and safety of all our guests is our top priority, and we will strive to maintain a peaceful environment for all future visitors.

Hello Sue, We apologize for the inconvenience you experienced with the pool. We appreciate your feedback and will address the issue accordingly to enhance future guest experiences. Thank you for bringing this to our attention.

Hello Sanuel, Thank you for taking a moment to leave a review. The staff at the COSTA AZUL SUITES VIRGINIA BEACH BY RED COLLECTION and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Steven,Dear guest, we are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

Thank you for taking a moment to leave a review, Beverly. The staff and I at the Costa Azul Suites Virginia Beach by Red Collection appreciate your 4/5 score following your stay. I am thrilled that you were fond of our pleasant breakfast, cleanliness and the other highlights mentioned. However, you stated that you experienced difficulty with the TV. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Sara,We are thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out. We hope to welcome you back soon!

Hello Jesse,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We take all guest concerns seriously and have addressed this with the relevant teams to ensure a better experience in the future. We encourage guests to reach out directly to our management team for further assistance. Thank you.

Hello Travis,We are pleased to hear you enjoyed your stay with us at a reasonable price. Your feedback is valuable to us, and we look forward to welcoming you back in the future.

Hello Kyley,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hi Anne,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Costa Azul Suites Virginia Beach by Red Collection. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Priscilla,We are delighted to hear that you enjoyed your stay with us! Feedback like yours is truly valuable to us. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team. We hope to welcome you back in the future for another fantastic experience.