Ville de la vallée Moonee - Réservez votre appartement pour un week-end

« Chambre propre et suffisament équipée mais WiFi inopérant.Accueil moyen »

« Property sent email and sms message which stated that reception hours were till 6pm on Sat and this written on the door but when we requested to leave our bags till 6,we told that they closed at 5pm and we would have to be back before that time .Apartment was lacking in that there no coffee pods,no milk,no shampoo and conditioner or tea towel.Extra towels for use at pool and tea towel were supplied when we requested them by friendly reception staff who also supplied information on trams ad best...

« Abysmal service from check in staff. First time I’ve ever been given the bird and sworn at by staff when I queried why the deposit was 500% of the room cost. This is after being told to be “patient” while waiting on the street for 30mins to be able to check in. You check in a cafe. There is no reception. This is not disclosed by Expedia. And then Sakura tack on more conditions after the booking is secured. Also not disclosed at the time of booking, but relied upon to deny a refund. A 6pm curfew...

« Location great Couldn’t access the pool, think it’s only available for permanent guests. Got stuck in lift for half hour 😳 »

« L'arrivée fût un peu confuse puisqu'il n'y a pas de réception physique dans l'établissement. Cependant la réception par téléphone et par email était extrêmement réactive et nous a beaucoup aidé. Si vous n'êtes pas d'Australie je vous recommande vivement de prendre une puce téléphonique dès votre arrivée pour avoir accès à internet, à la réception et à l'application. L'appartement était impeccable, très propre, la bâtisse elle même date du 19e siècle et est magnifique et très bien conservée....

« The place is clean but set back is that there is Aircon in the rooms but this was o/come with cool weather in Melbourne. Toilets doors has no lock. And the place is Abit small for 4 occupants. There is no housekeeping services which is a let down. One saving grace is the gym and hot tub and sauna. But the location is superb and within walking distance to many nearby facilities like QVM and train station. The booking needs to clearly highlight that my booking is without house keeping. Thank you...