Avis sur Wingate by Wyndham Parkersburg/Vienna
Wingate by Wyndham Parkersburg/Vienna
1502 Grand Central Ave, I-77 Exit 179/SR 68S to SR 14N, Vienna, WV
Avis
8,4
Très bien
8,8/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024
Réponse de Wingate Staff le 25 mai 2024
Thank you for the review John, we appreciate you choosing to stay with us and we're happy to hear we were able to take care of you during your time with us.
10/10 Excellent
Alan
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alan
Séjour de 1 nuit en mai 2024
Réponse de Wingate Staff le 23 mai 2024
Thank you for telling us about your stay Alan, we appreciate that you chose to stay with us and we look forward to seeing you again!
10/10 Excellent
Ciara
Voyage en famille avec de jeunes enfants
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ciara
Séjour de 1 nuit en mai 2024
Réponse de Wingate Staff le 23 mai 2024
Thank you for the 5/5 stars Ciara, we're happy to hear that we were able to provide you with a great stay.
10/10 Excellent
Jimmy
Voyage en famille
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jimmy
Séjour de 7 nuits en mai 2024
Réponse de Wingate Staff le 23 mai 2024
Thank you for the review Jimmy, we completely agree and hope to have it taken care of very soon!
6/10 Satisfaisant
Michael
16 mai 2024
Michael
Séjour de 2 nuits en mai 2024
Réponse de Wingate Staff le 17 mai 2024
Thank you for the review, we hope in the future that we can provide a better than average stay for you. Until then, take care.
10/10 Excellent
christine
15 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
christine
Séjour de 1 nuit en mai 2024
Réponse de Wingate Staff le 16 mai 2024
Thank you for telling us about your stay Christine, we hope to see you again on the other side of our remodel!
6/10 Satisfaisant
Terry
14 mai 2024
Terry
Séjour de 1 nuit en mai 2024
Réponse de Wingate Staff le 16 mai 2024
Thank you for the review Terry, we hope to see you again in the future when we are through our remodel.
2/10 Horrible
James
13 mai 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en mai 2024
Réponse de Wingate Staff le 13 mai 2024
Thank you for the review, we do limit our work on our rooms to lessen the inconvenience on our guests as much as possible and we hope to see you again when we are updated.
8/10 Bien
Steven
13 mai 2024
Les points forts : Propreté et personnel et service
Steven
Séjour de 1 nuit en mai 2024
Réponse de Wingate Staff le 13 mai 2024
Thank you for the review Steven, we have begun our long awaited full remodel and we shall soon transition into a brand new experience here at the Wingate. We hope to see you again soon so that we may better provide for you in the future.
6/10 Satisfaisant
Terry
Voyage en couple
12 mai 2024
Terry
Séjour de 1 nuit en mai 2024
Réponse de Wingate Staff le 13 mai 2024
Thank you for letting us know about your stay, we appreciate all of our guests having patience with us as we begin this remodel. We hope in the future you can return and see what all of our hard work here at the Wingate can provide.
4/10 Médiocre
Lacey
Voyage en famille avec de jeunes enfants
12 mai 2024
Les points faibles : Propreté, personnel et service, équipements
Lacey
Séjour de 1 nuit en mai 2024
Réponse de Wingate Staff le 12 mai 2024
We're sorry to hear that you had that experience here at the Wingate. We make sure that our head housekeeper inspects every room once it is cleaned by our room attendants each day. As for any interactions with my self at the desk I only interacted with the older gentleman that checked in this reservation and I reviewed the video footage with audio that does not accurately reflect this review and also a younger gentleman who requested new keys shortly after your arrival. And for the noise experienced, we are under renovations, however I checked our footage and again it does not reflect your review, we limit our work from 930am-6pm in order to lessen any inconveniences for our guests.Have a nice day.
8/10 Bien
Erica
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Erica
Séjour de 3 nuits en mai 2024
Réponse de Wingate Staff le 8 mai 2024
Thank you for the review Erica, we hope to better serve you again in the future.
10/10 Excellent
todd
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
todd
Séjour de 1 nuit en mai 2024
Réponse de Wingate Staff le 4 mai 2024
We appreciate you choosing to stay with us Todd and we're happy to hear we were able to provide a a quality stay while you were visiting with us here at the Wingate.
6/10 Satisfaisant
David R
2 mai 2024
David R
Séjour de 1 nuit en avril 2024
Réponse de Wingate Staff le 23 mai 2024
We're sorry to hear that we weren't able to provide you with a quality stay David, we hope in the future that we can have another chance to better serve you.
8/10 Bien
Randall F
Voyage en famille, Voyage d’affaires, Voyage en couple
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Randall F
Séjour de 1 nuit en avril 2024
Réponse de Wingate Staff le 2 mai 2024
We're sorry to hear that we missed placing that soap in your room but we're glad our staff members were able to fix that for you. As for your billing even if you do choose the pay at the hotel option through a 3rd party we do take the authorizations in the afternoon for all of our arrivals the day of. When it comes to the prepaid option those payments are taken by the 3rd party at the time of booking and then we charge their account on the day of arrival. I hope this helped clear up any confusion and we hope you have a nice rest of your day.
8/10 Bien
Sharon
Voyage d’affaires, Voyage en couple
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sharon
Séjour de 3 nuits en avril 2024
Réponse de Wingate Staff le 2 mai 2024
We're happy to hear that you enjoyed your stay with us and we hope to see you again.
10/10 Excellent
Sumin
29 avr. 2024
Sumin
Séjour de 1 nuit en avril 2024
Réponse de Wingate Staff le 19 mai 2024
Thank you for the review Sumin, we are happy to hear that we were able to offer you a 5/5 experience and we look forward to serving you again in the future.
10/10 Excellent
Jesse
29 avr. 2024
Jesse
Séjour de 1 nuit en avril 2024
Réponse de Wingate Staff le 2 mai 2024
Thank you for the review Jesse, we appreciate you choosing to stay with us here at the Wingate.
10/10 Excellent
Cathie
Voyage en famille
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cathie
Séjour de 1 nuit en mars 2023
Réponse de Wingate Staff le 21 avr. 2024
We are glad to hear you enjoyed your staff with us Cathie and we hope to see you again soon!
10/10 Excellent
Rob
Voyage en famille
13 avr. 2024
Rob
Séjour de 1 nuit en avril 2024
Réponse de Wingate Staff le 14 avr. 2024
Thank you for letting us know about your stay Rob, we're always glad to hear that our guests enjoyed their time with us.
10/10 Excellent
Michael
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en avril 2024
Réponse de Wingate Staff le 11 avr. 2024
We're happy to hear that despite those inconveniences mentioned that you were still able to enjoy your stay with us Michael. We look forward to serving you again in the future and hope to see you again once we get through our remodel.
10/10 Excellent
Kyna, marlinton
8 avr. 2024
Kyna
Séjour de 1 nuit en avril 2024
Réponse de Wingate Staff le 28 avr. 2024
We appreciate you choosing to stay with us and also for leaving us a review. We hope to continue serving you in the future.
10/10 Excellent
Michele
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michele
Séjour de 2 nuits en avril 2024
Réponse de Wingate Staff le 11 avr. 2024
Thank you for letting us know about your stay Michele, we hope to see you again in the future!
10/10 Excellent
Larry
7 avr. 2024
Les points forts : Propreté et personnel et service
Larry
Séjour de 1 nuit en avril 2024
Réponse de Wingate Staff le 11 avr. 2024
Thank you for letting us know about your stay Larry, we appreciate you choosing us and we hope to better serve you again in the future.
10/10 Excellent
Kevin
6 avr. 2024
Kevin
Séjour de 1 nuit en avril 2024
Réponse de Wingate Staff le 28 avr. 2024
Thank you for the review Kevin, we appreciate you staying with us and we hope to see you again!
6/10 Satisfaisant
mark, Newark
Voyage en couple
1 avr. 2024
Les points forts : Équipements
mark
Séjour de 1 nuit en mars 2024
Réponse de Wingate Staff le 2 avr. 2024
Thank you for the review, we appreciate getting feedback from our guests and we are gearing up for our upcoming remodel. We have begun painting and sealing our outside windows and we are all looking forward to showing our guests a brand new experience.
8/10 Bien
dennis, Jackson
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
dennis
Séjour de 3 nuits en mars 2024
Réponse de Wingate Staff le 30 mars 2024
Thank you for letting us know about your stay Dennis, we look forward to seeing you again.
4/10 Médiocre
Kevin
Voyage en couple
30 mars 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Kevin
Séjour de 3 nuits en mars 2024
Réponse de Wingate Staff le 30 mars 2024
We're sorry to hear that you didn't enjoy your time with us. As the GM I was on shift that night and within 30 mins that problem was resolved with those loud patrons being evicted. As for our property we are in the beginning steps of our full remodel to address those issues and when it comes to any smells like smoke we could have offered you any number of rooms to better suit you had we known about that issue. We're sorry to hear that we wont be able to better serve you in the future.
10/10 Excellent
mary
29 mars 2024
mary
Séjour de 3 nuits en mars 2024
Réponse de Wingate Staff le 21 avr. 2024
We're happy to hear you enjoyed your stay with us and we hope to see you again Mary.
10/10 Excellent
Christian
Voyage en famille avec de jeunes enfants
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christian
Séjour de 1 nuit en mars 2024
Réponse de Wingate Staff le 24 mars 2024
Thank you for the review Christian, we appreciate you choosing to stay with us and we're happy to hear that you enjoyed your time with us.
8/10 Bien
Cynthia S.
18 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Cynthia S.
Séjour de 2 nuits en mars 2024
Réponse de Wingate Staff le 23 mars 2024
Thank you for the review Cynthia, we appreciate you choosing to stay with us and we look forward to seeing you again in the future.
10/10 Excellent
Judith
17 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Judith
Séjour de 1 nuit en mars 2024
Réponse de Wingate Staff le 18 mars 2024
We're happy to have been able to serve you during your time in Vienna/Parkersburg and we look forward to serving you again in the future.
10/10 Excellent
Chad
17 mars 2024
Chad
Séjour de 1 nuit en mars 2024
Réponse de Wingate Staff le 11 avr. 2024
Thank you for letting us know about your stay Chad, we're glad we were able to take care of you during your time with us.
10/10 Excellent
Teresa
16 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Teresa
Séjour de 1 nuit en mars 2024
Réponse de Wingate Staff le 18 mars 2024
Thank you for letting us know about your stay Teresa, we're glad you enjoyed your time with us and hope we get to serve you again in the future.
6/10 Satisfaisant
Donna
Voyage en groupe
11 mars 2024
Les points forts : Propreté et personnel et service
Donna
Séjour de 1 nuit en mars 2024
Réponse de Wingate Staff le 12 mars 2024
Thank you for letting us know about your stay Donna, we do apologize for running short on our knives and coffee. We have received our weekly breakfast delivery here this week that replenished our low supplies and we hope to better serve you again in the future.
8/10 Bien
Norman
Voyage en famille
10 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Norman
Séjour de 2 nuits en mars 2024
Réponse de Wingate Staff le 12 mars 2024
We're sorry to hear that a group of people impacted your stay negatively like that and we are happy to hear at least that the rest of your stay was not as negative as that night. We appreciate you letting us know about your stay and hope to better serve you again in the future.
2/10 Horrible
Asadbek
8 mars 2024
Les points faibles : Personnel et service
Asadbek
Séjour de 1 nuit en mars 2024
Réponse de Wingate Staff le 9 mars 2024
Thank you for the review, I advise you in the future when using 3rd party sites to verify your booking immediately in order to avoid these kinds of errors with wrong dates etc.
10/10 Excellent
Adam
4 mars 2024
Adam
Séjour de 1 nuit en mars 2024
Réponse de Wingate Staff le 24 mars 2024
Thank you for the review Adam, we appreciate you choosing to stay with us and we're happy to hear that you enjoyed your time with us.
10/10 Excellent
Helen
4 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Helen
Séjour de 1 nuit en février 2024
Réponse de Wingate Staff le 9 mars 2024
Thank you for the feedback Helen, we appreciate you staying with us.
8/10 Bien
Randall F
Voyage en famille
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Randall F
Séjour de 1 nuit en février 2024
Réponse de Wingate Staff le 1 mars 2024
Thank you for telling us about your stay Randall, we'll have a look at your room and see what we can do about those issues until we get our remodel started soon.
10/10 Excellent
James
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en février 2024
Réponse de Wingate Staff le 1 mars 2024
Thank you for letting us know about your stay James, we hope to serve you again in the future.
10/10 Excellent
Cristina
Voyage d’affaires
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cristina
Séjour de 1 nuit en février 2024
Réponse de Wingate Staff le 1 mars 2024
Thank you for taking the time to leave us a review and we appreciate you choosing to stay with us.
6/10 Satisfaisant
Tracie
23 févr. 2024
Les points faibles : Personnel et service
Tracie
Séjour de 3 nuits en février 2024
Réponse de Wingate Staff le 24 févr. 2024
Thank you for letting us know about our vertically challenged staff Tracie, in all seriousness though we do hope to better serve you again in the future.
8/10 Bien
Rebecca
22 févr. 2024
Les points forts : Personnel et service
Rebecca
Séjour de 2 nuits en février 2024
Réponse de Wingate Staff le 24 févr. 2024
Thank you for letting us know about your stay Rebecca, we hope in the future we can better serve you again.
8/10 Bien
Voyageur vérifié
Voyage en famille
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en février 2024
Réponse de Wingate Staff le 20 févr. 2024
Thank you for taking the time to let us know about your stay, we appreciate you choosing to stay with us and we look forward to serving you again in the future.
10/10 Excellent
Breanna
18 févr. 2024
Breanna
Séjour de 1 nuit en février 2024
Réponse de Wingate Staff le 20 févr. 2024
Thank you for taking the time to let us know about your stay, we appreciate you choosing to stay with us and we look forward to serving you again in the future.
6/10 Satisfaisant
Sarah
Voyage en famille
17 févr. 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Sarah
Séjour de 1 nuit en février 2024
Réponse de Wingate Staff le 20 févr. 2024
Thank you for taking the time to let us know about your stay, we appreciate feedback. We are working to get that pool fixed as soon as we can as we know a lot of people bring kids on the weekends for a night out to swim. Unfortunately our rooms do not have USB chargers right now and when we get our new equipment during our upcoming remodel they will have those in the future. As for our noise tolerance policy we do evict noisy guests who impact others stays but that requires that we are informed about these issues at the time. If in the future you experience these issues I highly recommend contacting the front desk immediately so that we can effectively take care of that. Its our goal to provide every guest with a quality stay and a quiet nights rest and we hope we have the opportunity to give that to you and your family again in the future.
6/10 Satisfaisant
Kevin
Voyage en famille
17 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Meh
Kevin
Séjour de 1 nuit en février 2024
Réponse de Wingate Staff le 20 févr. 2024
We're sorry to hear that our staff member was having a bit of a rough day and didn't properly meet your expectations. We are working on replacing our pool heater and we strive to exceed expectations here at the Wingate. We hope that in the future we can have the opportunity to better serve you.
6/10 Satisfaisant
Davota
Voyage en famille
17 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
good hotel higher floor
Davota
Séjour de 1 nuit en février 2024
Réponse de Wingate Staff le 20 févr. 2024
We're sorry to hear you didn't enjoy your time with us, rest assured we have made efforts to address those issues since your time with us and it is our goal to provide every guest with an enjoyable stay. We hope in the future we can have the opportunity to better serve you.
6/10 Satisfaisant
Lyndsay
13 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Lyndsay
Séjour de 3 nuits en février 2024
Réponse de Wingate Staff le 20 févr. 2024
Thank you for bringing this to our attention, its always our goal here to provide a clean enjoyable stay for all our guests and we apologize for falling short for you during your time with us. We have since had our maintenance team address those plumbing issues and its our hope in the future that we get the chance to better serve you.