Bar (sur place)

Avis sur Radisson RED Hotel, Vienna

4 out of 5
Radisson RED Hotel, Vienna
Obere Donaustrasse 61, Vienna, Vienna

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 87 avis sur 142." "
Note des voyageurs de 8 (Bien), d’après 38 avis sur 142." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 142." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 142." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 142." "

9,2/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Paolo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L’hotel est neuf, propre et très beau. Il y a un arrêt de métro ( U2et U4) juste en face, même si le centre est accessible en marchant 10/15min.
Séjour de 3 nuits en avril 2024
Réponse de Constanza le 7 mai 2024
Dear Paolo,Thank you for your positive feedback! We're thrilled to hear that you found our hotel new, clean, and very beautiful. It's great to know that our convenient location made exploring the city easy for you, and that the city center is also within walking distance.We appreciate your support and hope to welcome you back for another enjoyable stay in the future!Warm regards,Constanza - Night AuditorRadisson RED Vienna Team

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de Théo le 4 mai 2023
Hello ! We will use your feedback to improve the guest satisfaction. Thanks a lot ! and feel free to come back anytime ;)

10/10 Excellent

Alain

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le point fort de cet hôtel est le sourire du personnel et particulièrement l'équipe du petit déjeuner. L'hôtel est à 10 minutes à pied du centre ville. Les chambres sont spacieuses et très calmes.
Séjour de 2 nuits en janvier 2023
Réponse de Théo le 30 janv. 2023
Hey Alain,Merci beaucoup pour ce retour. Jen fais part au personnel du petit déjeuner. On espère vous ervoir bientot dans notre hotel ! Cheers,Théo

10/10 Excellent

Sebastien

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2022
Réponse de Kelli le 2 janv. 2023
Dear Sebastien,Thank you so much for your amazing feedback, we are really happy to see you had a great time here!We are already looking forward to welcoming you back :)All the best,

4/10 Médiocre

Fethi

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Indigne d'un Radisson !
Client fidèle des Radisson je n'ai jamais autant été déçu par le service ! Cet hotel est géré par des adolescents, caractériels et non professionnels (surtout les jeunes filles !) , c'est inacceptable pour un hôtel 4* a ce prix !!!
Séjour de 2 nuits en octobre 2022
Réponse de Jeremias. le 15 juin 2023
Hi Fethi,thank you so much for share your experience! We were recently changing a part of our team, looking for being able to offer best experience possible to all our guest, Happy to see you had a great time here and show you how fully motivated we are to improve our customer service.Best from Vienna

10/10 Excellent

vincent

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely fabulous hotel
Absultely Fabulous ! One of the best hotel I have experienced (and I travel every week to different European cities). The welcome desk staff is excellent, check-in & check-out were fast and friendly, the roof top bar is absolutely amazing, the advice for a restaurant next door was perfect, the room was large, very well equipped and calm, the breakfast awesome, and the overall decoration and style of this hotel is really fantastic. I strongly recommend everyone visiting Vienna to stay in this hotel with very reasonable price. I found it via hotels.com suggestions. Thank you all and I am looking forward to come back soon there.
Séjour de 1 nuit en septembre 2022
Réponse de Yelyzaveta le 4 oct. 2022
Dear Vincentthank you so much for choosing Radisson RED Vienna and for such an amazing feedback! We are so lucky to have guest like you and we are so happy that you enjoyed your stay. Looking forward to welcome you back!Best reagrds,

8/10 Bien

Tim

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel for a 3-4 days city trip! Rooms good/clean, nice staff members, good location to walk from the city, directly at the train station; the highlight: very cool and nice Rooftop Bar! Breakfast was ok, therefore 4 stars.
Séjour de 3 nuits en mai 2024
Réponse de Nicolas Perez le 25 mai 2024
Dear Tim,Thank you for taking the time to share your positive review!We are delighted to hear that you enjoyed your stay at Radisson Red Vienna. It's great to know that you found our rooms clean and comfortable, our staff friendly, and our location convenient for exploring the city. We’re especially glad you enjoyed our Rooftop Bar – it’s one of our favorite features too!We appreciate your feedback on breakfast and will work on making improvements. We hope to welcome you back soon for an even better experience.Best regards,

8/10 Bien

Jonas, Vallentuna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Your RED Team le 15 mai 2024
Dear ELIZABETH Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, info Vienna REDRadisson RED Vienna

10/10 Excellent

ELIZABETH

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel itself is lovely! And the staff are very accommodating and cannot do enough for you. They serve a very good buffet breakfast each morning and in terms of location it’s great. If you choose to walk it’s only a 15-20 minute walk into the center, or there is an exit of the closest underground station just outside the main hotel doors! Highly recommen
Séjour de 3 nuits en mai 2024
Réponse de Your RED Team le 14 mai 2024
Dear ELIZABETH Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, info Vienna REDRadisson RED Vienna

10/10 Excellent

Ricardo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edificio moderno, ambientacion muy actual, buenos desayunos y personal gentil.
Séjour de 2 nuits en avril 2024
Réponse de Constanza le 7 mai 2024
Dear Ricardo,Thank you for sharing your experience with us! We're pleased to hear that you enjoyed our modern building, contemporary decor, delicious breakfasts, and friendly staff.We hope to have the pleasure of welcoming you back in the future.Warm regards,Constanza - Night AuditorRadisson RED Vienna Team

10/10 Excellent

ELADIO GERARDO

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great comfortable rooms.
Séjour de 3 nuits en avril 2024
Réponse de Snezhana le 20 avr. 2024
Dear Stephen Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, Snezhana Todorovska OrgandjievaRadisson RED Vienna

10/10 Excellent

Markus

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
..
Séjour de 3 nuits en avril 2024
Réponse de Snezhana le 20 avr. 2024
Dear Luca Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, Snezhana Todorovska OrgandjievaRadisson RED Vienna

10/10 Excellent

Alexander

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wir waren 5 Nächte im 5. Stock mit dem Blick Richtung Innenstadt in diesem sehr angenehmen und modernen Hotel. Absolute Empfehlung, super freundliches Personal. Schöne Dachterrasse & gute Betten. Wir kommen sicher wieder. Schöne Grüsse an Alessandro, Daniel & Rachel. Ihr macht einen TopJob 🌟🌟🌟🌟🌟
Séjour de 2 nuits en avril 2024
Réponse de Constanza le 17 avr. 2024
Dear Alexander,Thank you for your kind words! We're thrilled to hear that you enjoyed your 5-night stay in our pleasant and modern hotel, especially with the view towards the city center from our 5th-floor room. Your recommendation means a lot to us!We'll be sure to pass along your compliments to Alessandro, Daniel, and Rachel. They'll be delighted to hear that they made your stay exceptional.We look forward to welcoming you back on your next visit!Warm regards,Constanza - Night AuditorRadisson RED Vienna Team

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was very comfortable and perfect for one guest, two if youre traveling as a couple! I enjoyed the rooftop bar as the view was great and the service good as well.
Séjour de 2 nuits en avril 2024
Réponse de Constanza le 15 avr. 2024
Dear Michael,Thank you for your kind review! We're delighted to hear that you found your room very comfortable and suitable for solo or couple travelers. It's wonderful that you enjoyed our rooftop bar with its great view and excellent service.Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Constanza - Night AuditorRadisson RED Vienna Team

10/10 Excellent

Pranav

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and rooms
Séjour de 3 nuits en mars 2024
Réponse de Your RED Team le 8 avr. 2024
Dear Pranav,Thank you for your feedback! We're glad to hear that you enjoyed our hotel's location and rooms. We strive to provide a comfortable and convenient experience for all our guests. If you have any further comments or suggestions, feel free to let us know. We hope to welcome you back again in the future!

4/10 Médiocre

Amit

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements
Extremely bad service, first they gave me a dirty room with all the garbage of the previous guest, then when I've asked for assistance getting a day trip they told me they cannot help, when I wanted a snack it basically never came. The window in the room couldn't be opened, really it was an awful experience. I wrote a review in Google and a hotel management answered rejecting my complaints, 2 hours later I came back to the room around 5:00 just to discover that nobody cleaned it. Very poor management I will never go back there again.
Séjour de 3 nuits en avril 2024
Réponse de Nicolas Perez Front Office Agent le 8 avr. 2024
Dear Amit,We're deeply sorry to hear about your disappointing experience during your stay. This falls short of the high standards we aim to uphold for our guests. Please accept our sincerest apologies for the inconveniences you encountered, including the issues with room cleanliness, assistance, and service. We take your feedback seriously and will address these concerns with our team to prevent such occurrences in the future. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.

10/10 Excellent

teona

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel, staff was very friendly
Séjour de 4 nuits en mars 2024
Réponse de Nicolas Perez Front Office Agent Radisson Red Vien le 5 avr. 2024
Dear Teona,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and that our staff left a positive impression. We hope to welcome you back again soon!Warm regards,

10/10 Excellent

Bernadette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Nicolas Perez Front Office Agent Radisson Red Vien le 5 avr. 2024
Dear BernadetteThank you for your positive review on Expedia! We're delighted you enjoyed your stay. Looking forward to welcoming you back soon!Best regards,

4/10 Médiocre

Jennifer

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Good location, nice new hotel, nice rooms, majority of staff also nice. Room maintenance was terrible, no toiletries upon arrival, room barely cleaned, dusty and bedsheets had stains
Séjour de 3 nuits en mars 2024
Réponse de Constanza le 3 avr. 2024
Dear Jennifer,Thank you for sharing your experience with us. We're pleased to hear that you enjoyed our good location, newly renovated hotel, and comfortable rooms, as well as the friendly service provided by most of our staff.However, we apologize for the issues you encountered with room maintenance. Your feedback is valuable, and we will address these concerns with our housekeeping team to ensure that our cleanliness standards are consistently met. We appreciate your understanding and hope to have the opportunity to improve your experience on your next visit.Warm regards,Constanza - Night AuditorRadisson RED Vienna Team

10/10 Excellent

michela

Séjour de 2 nuits en mars 2024
Réponse de Your RED Team le 27 avr. 2024
Dear Guest,Thank you for your kind words and positive feedback. We are delighted to hear that you had an enjoyable experience during your stay with us. We hope to welcome you back again soon for another wonderful stay.Best regards,

8/10 Bien

Julian

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Top Lage, saubere Zimmer
Séjour de 1 nuit en mars 2024
Réponse de Nicolas Perez le 11 mars 2024
Liebe Julian,herzlichen Dank für Ihr freundliches Feedback! Wir freuen uns, dass Sie mit der Lage unseres Hotels zufrieden waren und die Sauberkeit der Zimmer genossen haben. Unser Team setzt sich stets dafür ein, dass unsere Gäste einen angenehmen Aufenthalt erleben.Falls Sie weitere Anmerkungen oder Anregungen haben, stehen wir Ihnen gerne zur Verfügung. Ihr Feedback ist uns wichtig, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,

8/10 Bien

Can

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Nicolas Perez le 27 févr. 2024
Dear CanThank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, Nicolas Perez HernandezRadisson RED Vienna

8/10 Bien

Afsaneh Saghari, London

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lady called Arisaia in the reception was polite , helpful, friendly , efficient and professional
Séjour de 3 nuits en février 2024
Réponse de Nicolas Perez le 21 févr. 2024
Dear Saghari,Thank you for recognizing Arisaia's exceptional service during your stay at Radisson RED Vienna. We are delighted to hear that she was polite, helpful, friendly, efficient, and professional.Your kind words are a great encouragement for our team, and we'll be sure to pass on your compliments to Arisaia.We appreciate your feedback and look forward to welcoming you back to our hotel on your future visits to Vienna.Best regards,

10/10 Excellent

Shmuel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's a beautiful hotel with nice staff. It could be a bit cleaner.
Séjour de 1 nuit en février 2024
Réponse de Snezhana le 17 févr. 2024
Dear Shmuel Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, Snezhana Todorovska OrgandjievaRadisson RED Vienna

10/10 Excellent

Juan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en février 2024
Réponse de Snezhana le 17 févr. 2024
Dear Juan Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, Snezhana Todorovska OrgandjievaRadisson RED Vienna

8/10 Bien

Louise

Séjour de 1 nuit en janvier 2024
Réponse de Snezhana le 17 févr. 2024
Dear Louise,Thank you for taking the time to share your feedback from your visit to Radisson RED Vienna.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Vienna, I look forward to welcoming you back.Sincerely, Snezhana Todorovska OrgandjievaRadisson RED Vienna

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Close to city centre, easy to get in .comfortable
Séjour de 1 nuit en janvier 2024
Réponse de Nicolas Perez le 29 janv. 2024
Dear Guest,Thank you for the outstanding 10-star review on Expedia! We are thrilled to know that you found our hotel close to the city center and easy to access, contributing to your overall comfort during your stay.Your positive feedback is truly appreciated. If you have any additional comments or if there's anything specific you'd like to highlight, feel free to share. We value your input and look forward to welcoming you back for another enjoyable experience.Warm regards,

8/10 Bien

roberto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Nicolas Perez le 29 janv. 2024
Dear RobertoThank you for taking the time to leave a 8-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

8/10 Bien

Alexandra

Séjour de 3 nuits en décembre 2023
Réponse de Nicolas Perez le 29 janv. 2024
Dear Alexandra,Thank you for taking the time to leave a 4-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

8/10 Bien

Markus

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Nicolas Perez le 29 janv. 2024
Dear Markus,Thank you for taking the time to leave a 4-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

8/10 Bien

Vincent

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Nicolas Perez le 29 janv. 2024
Dear Vincent,Thank you for taking the time to leave a 4-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

8/10 Bien

Monica Nashiely

Séjour de 4 nuits en décembre 2023
Réponse de Nicolas Perez le 29 janv. 2024
Dear Monica,Thank you for taking the time to leave a 4-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

8/10 Bien

Monica

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Hotel bonito, pésima atención en recepción. Atención buena en restaurante.
Séjour de 4 nuits en décembre 2023
Réponse de Snezhana le 29 janv. 2024
Dear Monica,Greetings from Radisson RED Vienna.We thank you for your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,SnezhanaRadisson RED Vienna

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The service was great. Everyone was polite and did a great job with our stay.
Séjour de 6 nuits en décembre 2023
Réponse de Snezhana le 29 janv. 2024
Dear David,Greetings from Radisson RED Vienna.We thank you for your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,SnezhanaRadisson RED Vienna

10/10 Excellent

Clinton Praveen, BOURNEMOUTH

Séjour de 3 nuits en décembre 2023
Réponse de Nicolas Perez le 29 janv. 2024
Dear Guest,Thank you for taking the time to leave a 5-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

10/10 Excellent

CARLOS

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All was great. My only problem was getting the staff to help us with a couple of twin beds that were loosely put together to form a queen bed, but kept on separating, leaving a big crevice in the middle. They kept putting it back together only to fall back into the hole in the middle of the night.
Séjour de 4 nuits en décembre 2023
Réponse de Snezhana le 29 janv. 2024
Dear Carlos,Greetings from Radisson RED Vienna.We thank you for your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,SnezhanaRadisson RED Vienna

10/10 Excellent

Carmen

Séjour de 2 nuits en décembre 2023
Réponse de Nicolas Perez le 29 janv. 2024
Dear Guest,Thank you for taking the time to leave a 10-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

10/10 Excellent

franco

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Nicolas Perez le 29 janv. 2024
Dear Guest,Thank you for taking the time to leave a 5-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

6/10 Satisfaisant

Kassandra

Séjour de 1 nuit en décembre 2023
Réponse de Nicolas Perez le 29 janv. 2024
Dear Guest,Thank you for taking the time to leave a 6-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

10/10 Excellent

jeremy, moore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de Nicolas Perez le 29 janv. 2024
Dear Guest,Thank you for taking the time to leave a 5-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

10/10 Excellent

Sophie

Séjour de 4 nuits en décembre 2023
Réponse de Nicolas Perez le 29 janv. 2024
Dear Sophie,Thank you for taking the time to leave a 5-star review on Expedia! We are delighted to hear that you had a positive experience during your stay. Your high rating is greatly appreciated.If you have any specific comments or suggestions you'd like to share, we'd love to hear more about what made your stay enjoyable. Your feedback is valuable to us as we continuously strive to provide excellent service.We hope to have the pleasure of hosting you again in the future.Warm regards,

10/10 Excellent

Stephen

Voyage en couple
Les points forts : Équipements
Nice room with good aspect over the city. Comfortable beds and nice decor overall.
Séjour de 4 nuits en décembre 2023
Réponse de Snezhana le 29 janv. 2024
Dear Stephen,Greetings from Radisson RED Vienna.We thank you for your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,SnezhanaRadisson RED Vienna

8/10 Bien

Asbjørn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Godt hotel
Nyt hotel, tæt på offentlig transport. Morgenmad er standard, så kedeligt, vil anbefale man går ud i byen for det, men man bliver mæt.
Séjour de 3 nuits en décembre 2023
Réponse de Snezhana le 29 janv. 2024
Dear Asbjørn,Greetings from Radisson RED Vienna.We thank you for your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,SnezhanaRadisson RED Vienna

8/10 Bien

Tammy, White Rock

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great location close to the train station that will connect you with all the attractions, very easy to use! Room was fairly clean, when we checked in a pillow on the bed had black makeup all over it. The bathroom had toothpaste splash marks on the wall. Tea and coffee were not refilled each day, as well as the Kleenex was empty for two days. The rooftop bar is very expensive, but a cool view! Techno music was played with a DJ. Breakfast buffet was really good but a bit overpriced compared to other hotels in Austria.
Séjour de 3 nuits en décembre 2023
Réponse de Snezhana le 29 janv. 2024
Dear Tammy,Greetings from Radisson RED Vienna. We thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson RED Vienna in the near future. Sincerely, Snezhana Todorovska OrgandjievaRadisson RED Vienna

10/10 Excellent

Luca

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
colazione curata e ristorante di buon livello. personale gentile ed accogliente.
Séjour de 3 nuits en décembre 2023
Réponse de Snezhana le 29 janv. 2024
Dear Luca,Greetings from Radisson RED Vienna.We thank you for your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,SnezhanaRadisson RED Vienna

10/10 Excellent

Luz Marina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Incredible staff
Hotel staff were absolutely amazing. The receptionist when we were checking in went above and beyond for us. Allowed us check in early after an early flight & treated us to lovely chocolates & rose voucher in the Sarai restaurant to help us celebrate our anniversary. Cleaning staff were great, room was always left lovely for us, coffee & bathroom were always restocked. Really recommend this hotel. Location was perfect very close to centre & train station literally right outside the door. The room had a lovely view of the river & bed was very very comfy & spacious. The bed had 4 pillows 2 were softer & 2 were firmer so suited whatever your preference. The shower was so spacious & had great pressure. The thermostat in the room kept it nice & warm in the cold weather outside however there was no window to open for fresh air but this wasn’t an issue for us. Another great thing was the large television which we could play movies from our phones on. The robot room service impressed us so much. There was a comedy show in the restaurant on Friday evening which was a nice thing to have. Rooftop bar was also gorgeous & staff were great there also. Really can’t recommend this hotel enough would definitely come back.
Séjour de 3 nuits en novembre 2023
Réponse de Radisson Red Vienna Team le 19 nov. 2023
Hello, Thank you for sharing your incredible experience! We're thrilled to hear that our team made your anniversary celebration special and that you enjoyed our amenities, location, and services. We'd love to welcome you back for another memorable stay!Best Regards,

6/10 Satisfaisant

Ernesto

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Rooms were small, stylish but ver dark.
Séjour de 1 nuit en novembre 2023
Réponse de Radisson Red Vienna Team le 19 nov. 2023
Hello Dear Ernesto, Thank you for your feedback! We appreciate your perspective on the room's style and size. We'll certainly take your comments into consideration for future improvements.Best Regards,

8/10 Bien

ASOK KUMAR

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One night stay
Hotel location was very convenient. Overall hotel stay was quite comfortable. The lady in the reception was very kind and courteous.
Séjour de 1 nuit en octobre 2023
Réponse de RED Team le 5 nov. 2023
Dear Asok,Thank you very much for your kind review, we really appreciate. We hope to welcome you back soon!Take care :)

8/10 Bien

alex

Séjour de 7 nuits en octobre 2023