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Avis sur Austria Trend Hotel Ananas

4 out of 5
Austria Trend Hotel Ananas
Rechte Wienzeile 93-95, Vienna, Vienna

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 307 avis sur 1007." "
Note des voyageurs de 8 (Bien), d’après 488 avis sur 1007." "
Note des voyageurs de 6 (Satisfaisant), d’après 154 avis sur 1007." "
Note des voyageurs de 4 (Médiocre), d’après 39 avis sur 1007." "
Note des voyageurs de 2 (Horrible), d’après 19 avis sur 1007." "

8,6/10

Propreté

8,2/10

Personnel et service

8,2/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Guy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bon rapport qualité prix. Service rapide. Petite chambre.
Séjour de 2 nuits en mai 2024

10/10 Excellent

CLAUDE

Voyage en couple
Les points forts : Équipements
Très bien situé, métro à proximité, calme. Personnel très professionnel. Importants travaux de réfection du métro aux abords de l’hôtel, mais pas nuisibles. Beaucoup de tags dans le quartier, mais c’est la ville entière qui en est remplie ….
Séjour de 4 nuits en mai 2024
Réponse de Hotel Ananas le 8 mai 2024
Dear Claude, we thank you for taking the time to share your experience. We are delighted to read that you enjoyed our ideal location, the proximity to the metro, and the professionalism of our staff. Regarding the metro renovations and graffiti in the area, we are pleased that this did not impact your stay. We hope to welcome you again soon. Sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Fabienne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour au bord du lac de Constance
Ambiance sympathique, serviable,un petit défaut parking et petit déjeuner loin de l'hôtel.
Séjour de 3 nuits en septembre 2023
Réponse de Hotel Ananas le 12 sept. 2023
Dear Mrs. Fabienne,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are grateful for the positive feedback and will most definitely seize the opportunity in one of our future team meetings in sharing the comments. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Bien

Nadine

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Surpris par le classement 4 étoiles:équipement des chambres correct mais spartiate...bonne situation à côté d'une station de métro qui permet l'accès aux sites culturels.
Séjour de 3 nuits en septembre 2022
Réponse de Hotel Ananas le 19 sept. 2022
Dear Mrs. Nadine,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Jean-Luc

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gutes Stadthotel
Schönes Hotel, gute Anbindung an U4 und diverse Buslinien
Séjour de 3 nuits en juillet 2020
Réponse de Christian Reitbauer le 23 juil. 2020
Sehr geehrter Herr Jean-Luc, vielen Dank, dass Sie sich die Zeit genommen haben, uns über Ihren Aufenthalt im Austria Trend Hotel Ananas zu berichten. Über Ihr Feedback freuen wir uns sehr und werden dies selbstverständlich an unser gesamtes Team kommunizieren. Ihr Beitrag wird uns weiterhin in unseren Bemühungen motivieren, unseren Gästen den bestmöglichen Aufenthalt bei uns zu gewährleisten. Wir würden uns freuen, Sie bald wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel très propre, malgré les travaux juste en face et donc la station de métro fermée il était facile de se déplacer en bus....
Séjour de 3 nuits en juillet 2019
Réponse de Christian Reitbauer le 2 août 2019
Dear Guest, thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille, Voyage en couple
Les + : 1)Tranquillité de la chambre 2) Lit confortable Les - : 1) Toile d’araignée derrière la table de chevet 2) réservé une chambre exécutive et obtenu service chambre standard ( le personnel a cru bon essayer de me faire comprendre que j’avais réservé une chambre standard et qu’il m’avait surclassé) pas d’excuse car sur mon voucher c’était chambre exécutive🤔 3) salle de bain minuscule et exiguë Autre : Je n’ai pas compris à quoi servaient les peignoirs fournis car aucun espace Welness Pietro 🇫🇷
Séjour de 4 nuits en mai 2019
Réponse de Christian Reitbauer le 6 juin 2019
Dear Guest, thank you very much for having taken the time to express your opinion during your recent stay at the Austria Trend Hotel Ananas. In regards to your stay, which did not meet your expectations, we sincerely apologize for the inconvenience caused, and would like to point out that this is absolutely not standard in our hotel and we will most definitely bring this up in our up and coming Executive meeting. I would like to assure you that it is our main objective to exceed our guests expectations and that we continuously strive in meeting this goal. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Bien

Alice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Agréable
Hôtel situé proche des transports en communs, personnel agréable, literie agréable, seul petit point négatif on entend les femmes de ménages faire le ménage dans les autres chambres dès 9h.
Séjour de 3 nuits en mai 2019
Réponse de Christian Reitbauer le 4 juin 2019
Dear Mrs. Alice, thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We appreciate your feedback and will share it with our entire team. In regards to your points of criticism, we thank you very much for the input and will most definitely look into this matter in order to provide the best possible service to our guests. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points forts : Personnel et service
Problèmes d'insonorisation aussi bien intérieur qu'extérieur Buffet du petit déjeuner ne justifie pas le prix demandé
Séjour de 4 nuits en mars 2019
Réponse de Christian Reitbauer le 18 avr. 2019
Dear Guest, thank you very much for having taken the time to express your opinion during your recent stay at the Austria Trend Hotel Ananas. In regards to your stay, which did not meet your expectations, we sincerely apologize for the inconvenience caused, and would like to point out that this is absolutely not standard in our hotel and we will most definitely bring this up in our up and coming Executive meeting. I would like to assure you that it is our main objective to exceed our guests expectations and that we continuously strive in meeting this goal. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bon séjour. Seul bémol pour le buffet petit déjeuner assez basique, notamment en sucré (pas de viennoiseries, juste pain et confiture)
Séjour de 2 nuits en février 2019
Réponse de Christian Reitbauer le 17 avr. 2019
Dear Guest, thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We appreciate your feedback and will share it with our entire team. In regards to your points of criticism, we thank you very much for the input and will most definitely look into this matter in order to provide the best possible service to our guests. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Bien

Fabien

Les points forts : Propreté et confort de la chambre
Good, Simple & Perfect for a weekend
In Front of the Metro station. Good Hotel
Séjour de 3 nuits en mai 2017

8/10 Bien

Nathytrip, LYON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Espace et propreté

8/10 Bien

anonyme

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
séjour très agréable. Chambre confortable, literie neuve, extrême propreté Excellente situation de l'hôtel près de la station Pilgrimgasse à 2 stations de Karlsplatz sur la U4. Près du marché Personnel à l'écoute.

8/10 Bien

Eric, lyon

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel bien situé en face du métro et donc à 10 min du centre, accueil parfait, chambre spacieuse et très propre. Il ne manque que quelques services comme restauration de type brasserie, bar et espace détente pour un 4 étoiles

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel bien placé et facile d'accès.
Excellent service compte tenu du prix de la chambre.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon accueil.l' emplacement est très bien si vous prenez le metro puisqu'il suffit de traverser la route.2 stations de l' Opéra d'où part toute visite à faire.notre chambre était très calme.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel près du centre-ville.
Hotel bien situé avec moyen de transport pour les lieux historiques et l'aéroport. Avec la possibilité du petit déjeuner à bon prix.

10/10 Excellent

Greg

Les points forts : Propreté, personnel et service, confort de la chambre
Superbe hôtel !
Très proche du centre (à deux arrêts du centre, 4 minutes de métro). Très propre, rapport-qualité-prix très raisonnable. Il faut juste faire attention pour trouver l'hôtel car la rue se coupe plusieurs fois. Le meilleur, c'est sortie, Pilgramgasse puis sortie Ramper..... Si vous hésitez, vous pouvez y aller les yeux fermés.

8/10 Bien

jean-jacques, Lyon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel très Sympathique à Vienne
3 jours à Vienne fin juillet 2015. Très belle ville. Hôtel super, en plus le métro est en face )ligne U4 : Pilgram-gasse. Pratique pour aller au centre ville, un changement à Karlsplatz, ou au château de Schonbrunn (même ligne). Buffet très bon et très bien fourni.

6/10 Satisfaisant

FRANCOIS, Paris

Les points forts : Infrastructures et conditions de l’hébergement
Décevant
L'entrée ne se fait pas à l'adresse indiquée par le site (Rechte Wienzeile, mais du côté de la "Sonnenhofgasse". Métro à proximité, très pratique pour se déplacer. Chambre petite au regard du prix. Le Wi-fi fonctionne mal dans la chambre. La salle de bain est très petite. 4 boissons seulement dans le minibar. En résumé, décevant pour un 4 étoiles (surtout vu le prix) !

8/10 Bien

Eric B.

Les points forts : Propreté et confort de la chambre
Séjour agréable
Séjour dans un établissement très agréable. Le personnel la plus part du temps à votre écoute si on ne sort pas des habitudes de fonctionnement.

8/10 Bien

punkysyl

Les points forts : Propreté, personnel et service, confort de la chambre
bon séjour entre amis
Hotel Ananas très bien . Restaurant très bon et prix vraiment raisonnable. Chambre confortable jolie et propre. L hotel est grand mais calme un peu excentré mais le métro est juste à côté et on est au centre ville en 5 minutes juste 2 arrêts (je crois) Je recommande cet hotel

8/10 Bien

sandrine, Tours

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel très bien situé
Sejour très agreable.situation ideale à la sortie du metro ligne4.chambre propre et confortable donnant sur une court intérieur donc très tranquille. Personnel sympathique et arrangeant.nous avons passé 2 très bonnes nuits.

10/10 Excellent

australie

Les points forts : Propreté, personnel et service, confort de la chambre
Hotel exemplaire
L’hôtel est idéal pour un séjour a vienne, il est en face de la station de métro, qui nous emmène au centre ville en 2 arrêt. La gentillesse du personnel et formidable,il font tout pour nous aider, une jeune femme parle le français. Les petit déjeuner sont très copieux, et excellent. Les chambres sont d'une propreté exemplaire, et tout est refait a neuf ainsi que la salle de bain. Je conseille fortement cet hôtel.

8/10 Bien

Marlene

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is on the subway line. So convenient to take the subway anywhere. There is construction around the property which made us worry at first but it turned out not to be an issue.
Séjour de 3 nuits en mai 2024

8/10 Bien

Rita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good service
Séjour de 3 nuits en mai 2024
Réponse de Hotel Ananas le 27 mai 2024
Dear Rita,thank you for your gracious review. We are pleased to learn of your satisfaction with the services offered during your stay at Austria Trend Hotel Ananas. Delivering exceptional service is our utmost priority, and we are delighted to have met your expectations. Should you have any further feedback or suggestions for us, please feel free to contact us. We eagerly anticipate your return! Yours sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Bien

Nicole

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zurzeit herrscht dort eine große Baustelle. Aber das wird sich js bald wieder regeln.dann liegt das Hotel sehr zentral und in Nähe der U Bahn Station. Getrennte Frühstück Räume für Busreisende und Individualgäste sind klasse.Grosse Tiefgarage zu moderaten Preisen. Seeeeeehr freundliches und aufmerksames Personal.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Ananas le 27 mai 2024
Sehr geehrte Nicole, Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie die zentrale Lage unseres Hotels, die Nähe zur U-Bahn-Station sowie die getrennten Frühstücksräume für Busreisende und Individualgäste geschätzt haben. Unser freundliches und aufmerksames Personal ist stets bemüht, unseren Gästen den bestmöglichen Service zu bieten. Wir nehmen Ihr Lob gerne entgegen und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

10/10 Excellent

Marta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Estuvimos muy a gusto. Entorno muy silencioso incluso no se oían los ruidos de las otras habitaciones. El metro a 1 minuto. Camas confortables. Repetiría sin dudar.
Séjour de 3 nuits en mai 2024
Réponse de Hotel Ananas le 22 mai 2024
Dear Marta,We sincerely appreciate your kind review of your recent stay at Austria Trend Hotel Ananas. We are pleased to hear that you enjoyed the tranquility of our surroundings and the comfort of our beds during your visit. We are delighted that you valued our proximity to the metro. It will be an honor to welcome you back in the future.Yours sincerely,Christian Reitbauer and Your Austria Trend Hotel Ananas Team

10/10 Excellent

Wladyslaw

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yes
Séjour de 1 nuit en mai 2024
Réponse de Hotel Ananas le 22 mai 2024
Dear Wladyslaw,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive score and will most definitely share it with our entire team. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Bien

Rebeca

Voyage en famille
Les points forts : Propreté et personnel et service
La zonanse encuentra en constricción. El estacionamiento se satura y en cuestión de la habitación, es muy pequeña y el baño solo tiene regadera de mano, lo hace muy complicado.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Ananas le 22 mai 2024
Dear Rebeca,We appreciate your feedback and regret the inconveniences experienced during your stay. At Austria Trend Hotel Ananas, we strive to provide quality service. Regarding the construction area situation, we apologize for the inconvenience. For future reservations, we recommend checking our parking policy and room availability. Your feedback is valuable for improvement.Sincerely,Christian Reitbauer and Your Austria Trend Hotel Ananas Team

10/10 Excellent

Rim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We really enjoyed our stay at Austria trend hotel ananas! The staff are very friendly, professional and helpful. The room was very clean and their breakfast is excellent with too many choices. I really recommend it
Séjour de 2 nuits en mai 2024
Réponse de Hotel Ananas le 22 mai 2024
Dear Rim,Thank you for your kind words regarding your recent stay at Austria Trend Hotel Ananas! We are delighted to hear that you enjoyed our friendly and professional staff, clean rooms, and excellent breakfast choices. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.Yours sincerely,Christian Reitbauer and Your Austria Trend Hotel Ananas Team

4/10 Médiocre

claire

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not a four star hotel, I don’t even know if it should be a three star. For one, even though I had booked a room with two beds, they initially gave me a room with one. They were able to find me a room with two beds. However, the room was terrible. There were coffee stirrers in the mugs they provided that looked as though they had been used. They provide you with two soaps, one for your hands and one for your hair/body, yet to me these looked to be the same. The shower was very small, there were not many towels. The room itself got stuffy quick. But my major complaint is that the place is full of pests! By our second and final night, myself and my travelling companion were covered in bites! We looked around for bed bugs but could not find any, but there was definitely something biting us, perhaps another bug or a spider. I would never recommend this place to anyone. The staff were generally unfriendly, aside from one or two individuals. The location is ok, right by the subway and quick to get around. However, there is construction going on right beside the hotel. In all, if you are reading this, DO NOT BOOK THIS HOTEL. There are plenty of other places at this same price that would be so much better. I know this because after the first night I was looking up different accommodations, considering leaving this place.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Ananas le 17 mai 2024
Dear Guest,thank you very much for your feedback. We appreciate your score and will share it with our entire team to provide the best possible service to our guests. In regards to your stay, which did not meet your expectations, we sincerely apologize for the inconvenience caused, and would like to point out that this is absolutely not standard in our hotel and we will most definitely bring this up in our up and coming Executive meeting. I would like to assure you that it is our main objective to exceed our guests expectations and that we continuously strive in meeting this goal. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

6/10 Satisfaisant

Mohamed

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Hotel Ananas le 17 mai 2024
Dear Mohamed,thank you very much for your feedback. We appreciate your score and will share it with our entire team to provide the best possible service to our guests. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Bien

Sue

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
very quite, convenient, and near bus station
Séjour de 2 nuits en mai 2024
Réponse de Hotel Ananas le 17 mai 2024
Dear Sue,thank you for sharing your positive feedback. We are pleased to hear that you found our hotel to be very quiet, convenient, and close to the bus station. Offering a peaceful environment and convenient access to transportation are important objectives for us. We anticipate the opportunity to welcome you back in the future.Yours sincerely, Christian Reitbauer and Your Austria Trend Hotel Ananas Team

10/10 Excellent

Ingrid

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 3 nuits en mai 2024
Réponse de Hotel Ananas le 17 mai 2024
Sehr geehrter Ingrid,vielen Dank für Ihr positives Feedback und dass Sie sich die Zeit genommen haben, uns über Ihren Aufenthalt im Austria Trend Hotel Ananas zu berichten. Wir werden Ihre Bewertung selbstverständlich an unser Team kommunizieren und freuen uns, Sie bald wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

8/10 Bien

Carlos

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good
Séjour de 5 nuits en mai 2024
Réponse de Hotel Ananas le 13 mai 2024
Dear Carlos, thank you for your positive feedback. We are delighted to hear that you had a very good experience at Austria Trend Hotel Ananas. Our team strives to provide exceptional service to all our guests. We look forward to welcoming you back soon. Mit freundlichen Grüßen, Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

10/10 Excellent

Michela

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ho apprezzato molto la comodità di avere la fermata della metro a neanche 5 minuti a piedi dall'hotel. Il personale disponibile e gentilissimo. Zona silenziosa e materasso molto comodo. Ho dormito benissimo. Colazione a pagamento extra di 15 euro a persona, che per i prezzi di vienna è ok, anche perche è molto varia. Trovate davvero di tutto...ottima.
Séjour de 4 nuits en avril 2024
Réponse de Hotel Ananas le 13 mai 2024
Dear Michela, thank you for sharing your positive experience with us. We are pleased that you appreciated the convenience of the nearby metro stop and the friendliness of our staff. Our paid breakfast offers a wide selection, ensuring a great start to the day. We hope to welcome you again in the future.Yours sincerely, Christian Reitbauer and Your Austria Trend Hotel Ananas Team

8/10 Bien

carlos

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel viejo pero grande y en general bien. Limpieza general bien, el desayuno excelente (sí incluyanlo). El wifi nunca sirvió y la gente en recepción no es precisamente servicial, así que nunca lo resolvieron. Por el momento la obra del metro afuera es algo incomoda, por ruido, ratas y la comodidad nocturna, pero es ajeno al hotel.
Séjour de 3 nuits en mai 2024
Réponse de Hotel Ananas le 8 mai 2024
Dear Carlos,We sincerely appreciate your review and your kind words about our breakfast and overall cleanliness. We deeply regret the inconveniences experienced with the wifi and reception service. We will take measures to improve these aspects. Regarding the metro construction, we apologize for the inconvenience and appreciate your understanding. We hope that despite these issues, you enjoyed your stay.Best regards,Christian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Bien

Salvation, London

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Area was awesome
Séjour de 3 nuits en mai 2024
Réponse de Hotel Ananas le 8 mai 2024
Dear Salvation, Thank you for your positive feedback regarding the awesome area of our hotel. We are delighted to hear that you enjoyed your surroundings. If you have any further comments or suggestions to share, please do not hesitate to reach out. We hope to welcome you back soon for another pleasant stay. Mit freundlichen Grüßen, Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

10/10 Excellent

Eduardo, Naples

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was really the best hotel we were on our trip for two weeks. We stayed for five nights. Wonderful bedroom and bathroom. Front desk staff amazing, they helped us in everything we needed. And always with a big smile on the mouth. I want to recognize the job done by Lisa and Sara at front desk, and the job done by John in the restaurant serving us with excellence. Thanks for all John, Lisa, and Sara. If I will be in Vienna again, no doubt I will be in the Ananas. It is located very close to the city center, and close to the Schonbrun Palace too. Keep the good job guys! Thanks.
Séjour de 5 nuits en avril 2024
Réponse de Hotel Ananas le 8 mai 2024
Dear Eduardo,We appreciate you taking the time to share your excellent experience at Austria Trend Hotel Ananas. We are pleased to learn that your two-week stay was exceptional, with a particular highlight being the comfort of our rooms and bathrooms. It warms our hearts to hear that our front desk team, especially Lisa and Sara, and John from the restaurant, provided outstanding service that made your stay memorable. We will be sure to convey your kind words to them.At Austria Trend Hotel Ananas, we take pride in our convenient location near the city center and Schonbrunn Palace, offering our guests easy access to the beauty of Vienna. Your feedback inspires us to maintain our commitment to providing exceptional service to all our guests. If your future travels bring you back to Vienna, we would be honored to welcome you again at Ananas.We are grateful for choosing to stay with us and for recognizing the dedication of our team members.Warm regards,Christian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Gaetano

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful place, friendly and helpful staff. spotless rooms, excellent breakfast. Well done
Séjour de 3 nuits en avril 2024
Réponse de Hotel Ananas le 8 mai 2024
Dear Gaetano,Thank you for your kind words regarding your recent stay at Austria Trend Hotel Ananas. We are pleased to hear that you enjoyed our beautiful premises, friendly and helpful staff, immaculate rooms, and excellent breakfast. Providing exceptional service and upholding a high standard of cleanliness are among our key objectives. We eagerly anticipate your return. Yours sincerely, Christian Reitbauer and Your Austria Trend Hotel Ananas Team

6/10 Satisfaisant

Esra

Voyage en famille
Les points forts : Équipements
didnt like the bathroom no soap on first day
Séjour de 3 nuits en avril 2024

10/10 Excellent

Masahiro, Frankfurt Am Main

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Hotel Ananas le 2 mai 2024
Dear Masahiro,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Bien

SUJEONG

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
조금 오래된 호텔의 느낌이 있으나 전반적으로 깔끔해서 불편한 것 없었어요. 화장실도 깨끗하고, 미니 냉장고가 있는게 좋았어요. 근처에 마트랑 빵집도 있구요. 무엇보다 바로 앞에 지하철역이 있는게 큰 장점이라 중심가랑 조금 떨어져 있어도 큰 불편함을 못 느꼈어요.
Séjour de 5 nuits en avril 2024
Réponse de Hotel Ananas le 2 mai 2024
Dear SUJEONG,Thank you very much for your feedback. We are pleased to hear that you were satisfied with the cleanliness of our hotel and enjoyed the amenities such as the clean bathroom and the mini fridge. Our hotel is located near a subway station, which is a great advantage for our guests who wish to explore the city center. We hope to welcome you back soon.Best regards, Christian Reitbauer and your Austria Trend Hotel Ananas team

8/10 Bien

LI HONG

Séjour de 4 nuits en avril 2024
Réponse de Hotel Ananas le 22 mai 2024
Dear Li Hong,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive score and will most definitely share it with our entire team. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Bien

Kathleen

Les points forts : Propreté et personnel et service
This is a solid 4 star hotel. The room was clean and respectable. The issues I mark this place down for is that it was pretty cramped; I am only 165cm and I still had trouble in how small the shower was. The other issue is that is loud construction right outside the front door that seems to be very long term. This isn't exactly a fault of the hotel, but I feel because of it they aren't giving as much effort in a nice stay. Check in and out was very curt and although efficient, you don't have a chance to ask about directions through the construction or around the area. The hotel is very sufficient for a short stay.
Séjour de 3 nuits en avril 2024
Réponse de Hotel Ananas le 30 avr. 2024
Dear Kathleen,we would like to express our gratitude for selecting Austria Trend Hotel Ananas and for providing us with your feedback. We are pleased to learn that you consider our hotel to be a reputable 4-star establishment, offering clean and well-maintained rooms. Your observations regarding the shower size and the external construction noise are duly noted, and we value your constructive input. While the ongoing construction activities are beyond our influence, we apologize for any disturbance they may have caused during your stay.Here at Austria Trend Hotel Ananas, we are committed to ensuring a comfortable and enjoyable experience for all our guests. In response to your comments about the check-in and check-out processes, we will assess our procedures to guarantee that our guests have the opportunity to seek guidance or any necessary assistance. Your feedback is highly appreciated as we continually strive to enhance our services.We are pleased to hear that you found our hotel suitable for a brief stay, and we look forward to the possibility of welcoming you back in the future for an even more enjoyable experience. Should you require any assistance during your next visit, please feel free to reach out to our reception team.Yours sincerely,Christian Reitbauer and the Austria Trend Hotel Ananas Team

10/10 Excellent

Beniamino

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Buongiorno, abbiamo soggiornato in questa struttura per 2 notti, buona posizione con fermata metro di fronte, al momento c’è un cantiere nelle vicinanze ma non ha disturbato per niente. In formula bed & breakfast, tutto perfetto, ottima colazione , check in e check out impeccabili, personale cordiale. nulla da eccepire. Consigliato
Séjour de 2 nuits en avril 2024
Réponse de Hotel Ananas le 23 avr. 2024
Dear Beniamino,Thank you for sharing your experience at our Austria Trend Hotel Ananas. We are pleased that you enjoyed the convenient location of the property and the services offered, including breakfast. The comfort of our guests is a top priority, and we are glad that the nearby construction site did not cause any disturbance during your stay. We would be delighted to welcome you again in the future.Yours sincerely,Christian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Bien

Antoinette Ginette De

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Goede ligging t.o.v metro/vliegveld/centrum. Hotel: goede service, bagage dropoff, mooie kamers/bedden, ruime keuze ontbijt.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Ananas le 22 avr. 2024
ear Mrs. Antoinette Ginette De,Thank you very much for your positive feedback. We are delighted to hear that you enjoyed our excellent service, convenient luggage storage, beautiful rooms, and comfortable beds, as well as our extensive breakfast selection. We aim to provide our guests with a pleasant stay, and it pleases us to know that we have met your expectations. We look forward to welcoming you again in the future.Kind regards,Christian Reitbauer and Your Austria Trend Hotel Ananas Team

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect. Room was stunning. Best steak ive ever had. Staff was amazing. I highly recommend
Séjour de 2 nuits en avril 2024
Réponse de Hotel Ananas le 18 avr. 2024
Dear Robert, Thank you for your wonderful review! We are delighted to hear that you had a perfect experience at our hotel. It's great to know that you enjoyed the stunning room, the best steak you've ever had, and the amazing service from our staff. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. With best regards, Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

10/10 Excellent

Stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel spotlessly clean. Spacious well presented rooms. There is building work next to the hotel which is noisy but only during the day. However we were out during the day so it didn't spoil our stay. The convenience to Pilgrimgasse station is well worth tolerating the building work.
Séjour de 3 nuits en avril 2024
Réponse de Hotel Ananas le 18 avr. 2024
Dear Stephanie, thank you for sharing your experience with us. We are delighted to hear that you found our hotel excellent and spotlessly clean, with spacious well-presented rooms. We apologize for any inconvenience caused by the noise from the nearby building work, which is beyond our control but only occurs during the day. We are glad that it did not affect your overall stay. The proximity to Pilgrimgasse station indeed offers great convenience. We hope to welcome you back soon. With best regards, Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team