Piscine extérieure, cabanons gratuits, parasols de plage
Vérifier la disponibilité

Avis sur Hotel Bon Voyage

4 out of 5
Hotel Bon Voyage
57a A. J. Marinho Drive, Off Ajose Adeogun Street, Lagos

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 48 avis sur 158." "
Note des voyageurs de 8 (Bien), d’après 56 avis sur 158." "
Note des voyageurs de 6 (Satisfaisant), d’après 23 avis sur 158." "
Note des voyageurs de 4 (Médiocre), d’après 15 avis sur 158." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 158." "

7,6/10

Propreté

7,8/10

Personnel et service

7,2/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

4/10 Médiocre

Jean-Marc

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mars 2019

6/10 Satisfaisant

gille, paris

Les points faibles : Infrastructures et conditions de l’hébergement
Attention Hotel en transformation
This Hotel was just being rebuilt so it was full of tools and raws materials everywhere. It is definitely not the time to go there. I would recommend to try it later on this year.
Réponse de GM le 16 janv. 2016
Dear Sir, thank you very much for your review. As per today the major of the works has been finished, we are now working on the refurbishment of some rooms without creating any problem to the lodging guest. Looking forward to see you again. Best regards. The Management

4/10 Médiocre

Voyageur vérifié

Les points faibles : Confort de la chambre
Low performance at an affordable price!!!!
This hotel could be nice for business but it's nice and ok for family or for gas-oil people that go there staying for a long trip, long journey. Otherwise, for business purpose better to go to a Four Point or Victoria Crown Plaza hotel (Victoria Island) where the stars match to business needs. Further, the hotel is well located; close to the lagoon which is nice. The pool is fine as well. The gym room is small (less than 4 people in the same time otherwise it's too hot). The room are ok not nice and far to be very nice. The bed is not comfortable and not flexible. The rooms are not adjoining but you can hear people walking (1st floor) or can hear the occupants from the rooms next door or across..... The breakfast, lunch and dinner are served as buffet which is nice. On the pool bar, they serve barbecue but you have to pay for every little thing you order (like french fries, bread) so better to go to the buffet where everything is included for approximatively the same price. The WIFI is bad on the room and do not expect to use network cable !!!

8/10 Bien

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Junior Suite with Ocean view was quite nice, very comfortable bed, spacious bathroom, nice furniture, and linens. The grounds were well kept as was the swimming pool. Restaurants were easily accessible.
Séjour de 10 nuits en mai 2024
Réponse de HBV le 24 mai 2024
Good Day Paul, We really do appreciate your kind remarks and look forward to seeing you again at our property, have a wonderful day. Regards,HBV Team.

2/10 Horrible

allene

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The property is actually a great property however they were remodeling the swimming pool area and they were workers and when I arrived they put me in a room Equipment all over the place
Séjour de 19 nuits en janvier 2024

8/10 Bien

Mark D

Les points forts : Personnel et service
Nice place inside. But, pool area was not available some repair work being done.
Séjour de 1 nuit en janvier 2024
Réponse de HBV Team. le 11 avr. 2024
Good Day Mark D, We apologize unreservedly for the pool area being closed on your visit to the hotel.We have totally renovated the pool area and the poolside is now open for you to enjoy on your next visit.Regards,HBV Team.

2/10 Horrible

Motunrayo

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I hope this message finds you well. I noticed a few areas where cleanliness could be improved. I believe that maintaining a high standard of cleanliness is crucial for guest satisfaction. Here are some suggestions that might help enhance the overall cleanliness of your property. (1) Thorough Cleaning (2) Attention to Detail (3) Regular Inspections (4) Staff Training. Also, would you please process my "refund" for 1 night through Expedia that I did not stay at your hotel. Thank you.
Séjour de 2 nuits en décembre 2023

8/10 Bien

Aiyelabegan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de HBV le 30 déc. 2023
We are truly appreciative of you taking the time out to review your stay with us. Have a blessed new year and hope to see you again soon.Regards,HBV Team.

10/10 Excellent

Chinyere

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The people are nice. Great and friendly
Séjour de 6 nuits en novembre 2023
Réponse de HBV le 24 nov. 2023
Good day Chinyere,We are delighted you enjoyed your stay at Hotel Bonvoyage and appreciate you taking time out to review us. Have a blessed day and we hope to see you again soon.Regards,HBV Team.

10/10 Excellent

Evans

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable & Accommodating
The service people are polite and helpful opening doors carrying bags. Swimming pool very clean. Food is prepared well and presentation is exceptional. Laundry services are prompt and meticulous. I've stayed times and would not hesitate to return again. Stay here feels like home.
Séjour de 1 nuit en août 2023
Réponse de HBV Team le 3 sept. 2023
Good day Mr Oriaikhi,We are delighted you had a pleasant stay with us and grateful you took time out to review us. We look forward to welcoming you back on your next visit. Regards,HBV Team.

2/10 Horrible

Nneka

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I wish I could give this place 0 stars. The only thing going for them is the location and view of the Lagoon. Otherwise, it’s all terrible. I booked 3 nights and had to leave after the first night due to mold & blood stains found in my sheets. The mold was in the headboard and other parts of the room. I couldn’t sleep or breathe at night because I am allergic to mold. I decided to check out the next morning. They tried putting me in a different room and I just couldn’t stay. I requested for a refund and the hotel refused. I was happy to at least pay for the one night I stayed but the hotel kept the money for the remaining 2 nights. Secondly, they charge you for room service from the restaurant to bring you stale food. For your peace, health & safety — do not book here. I rarely leave reviews for places as I know running a business in Nigeria is hard but this was beyond unacceptable. Please beware.
Séjour de 3 nuits en juin 2023
Réponse de HBV Team le 9 juin 2023
Good Day Nneka,We apologise for the negative experience you had with us, although we've had numerous guests that have been pleased with our service, one dissatisfied guest is one too many. The hotel didn't refuse to refund you for the 2 nights you paid for and didn't stay, this is news to us. The management takes guests complaints extremely seriously and will make sure our quality controls are tightened moving forward.Again, we apologise unreservedly for our shortcomings on this occasion and would ask that you get in touch with us, ask to speak to our MD to find a suitable resolution to the outstanding matter.HBV Team

10/10 Excellent

Chukwuemeka

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service
Séjour de 1 nuit en mars 2023
Réponse de HBV Tram le 4 mars 2023
Dead Guest, we are over the moon that you were delighted with our service and hope to see you again soon.HBV Team

2/10 Horrible

Stephen, Middletown

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No elevator, flooded bathroom and light went out twice at night. Also room has a persisting odor. I had to check out after one night of a 4 night stay and the hotel refused to refund the remaining 3 nights that I did not stay. Very disappointing and I feel ripped off.
Séjour de 4 nuits en février 2023
Réponse de HBV Team le 23 févr. 2023
Hello Stephen,I wasn’t aware of your concerns, as far as I was aware, you mentioned you wanted to check out for other reasons than what you’ve said in your review. I’m sorry about the experience you’ve at our hotel, kindly get in touch with us at the hotel and please ask to speak with the MD to see if we can find a way to resolve this amicably.Regards,HBV Team.

10/10 Excellent

Janell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is the most amazing place to stay, but I’m reluctant to say that.., because I don’t want everyone coming here. My husband I met here and we’ve had many more experiences here. Just recently, his birthday. The owner was most accommodating to us, and I thank her and her son deeply. It was an amazing time. 🙏. Inshallah
Séjour de 1 nuit en février 2023
Réponse de HBV Team le 21 févr. 2023
Hello Janell,We are so grateful you’ve taken time out to leave a lovely review and we appreciate your thoughts immensely. We hope you and your husband continue to enjoy our property and we look forward to welcoming back the both of you on your next visit. HBV Team.

10/10 Excellent

Janell

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2023
Réponse de HBV le 4 févr. 2023
Hello Janell,We appreciate you taking time out to leave a review and are delighted at the rating we received! Have a blessed day and we hope to see you again soon.HBV Team.

6/10 Satisfaisant

Shynita

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
… it was a nice experience. Thanks
Séjour de 1 nuit en janvier 2023
Réponse de HBV le 1 févr. 2023
Hello Shynita, Thank you for taking time out to leave a review. We really do appreciate it and we hope to see you again.. Bon Voyage!.HBV Team.

8/10 Bien

Holly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was nice overall. The pool area is very nice however it would have been nice if they had service for drinks and food by the pool. The room as good except the shower glass was a bit awkward and didn't open very well. Also the tv channels were continually breaking up or freezing and the tv had backlights that could be seen in the picture. Overall the hotel was acceptable.
Séjour de 2 nuits en janvier 2023
Réponse de HBV Team. le 29 janv. 2023
Hello Holly,We appreciate your feedback and apologize unreservedly for the issues with the tv. We will get it resolved asap and hope to see you again soon, many thanks again for supporting our business.Regards,HBV Team.

10/10 Excellent

Janell

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Awesome place
Réponse de HBV Team le 24 déc. 2022
We are over the moon that you feel this way about us and really appreciate you taking the time to leave a review.

10/10 Excellent

Hannu

Séjour de 4 nuits en novembre 2022
Réponse de HBV Team le 24 déc. 2022
Hello Mr Temonen,We’re glad you enjoyed your stay with us and are over the moon with your 10/10 rating!

8/10 Bien

Katrin

Les points forts : Personnel et service et équipements
Für 1-2 Wochen super gut zur Erholung. Gastgeber ist sehr freundlich und hilfsbereit. Je nach Lust… Immer frisch gekocht .
Réponse de HBV. le 29 nov. 2022
Hi Katrin,Thanks for taking time to leave a review, we appreciate it and we look forward to welcoming you back.HBV Team.

8/10 Bien

Sabrina

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Der Pool und die Außenanlagen sind wunderschön. Das Hotel hat hervorragendes Personal. Wir kommen gerne wieder
Réponse de HBV le 8 nov. 2022
Good Day Sabrina,Thank you for your kind review. We hope to see again soon.HBV Tram.

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en octobre 2022
Réponse de HBV Team le 29 oct. 2022
Dear guest, We’re sorry we didn’t meet your expectations during your stay as your review suggests. Could you kindly give more information as to why this was the case and we would happily make the necessary improvements.Regards,HBV Team.

8/10 Bien

Augustus

Les points forts : Propreté, personnel et service, équipements
Pleasant staff, serene sea,view and quiet environment. Meals need to be improved.
Séjour de 2 nuits en octobre 2022
Réponse de MD le 4 oct. 2022
Thank you for the positive review, we hope to see you again soon.

10/10 Excellent

Janell

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property to stay at
Séjour de 1 nuit en août 2022
Réponse de MD le 13 août 2022
We Appreciate the positive feedback and look forward to welcoming you on your next visit.

8/10 Bien

Tanysha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2022
Réponse de MD le 13 août 2022
We Appreciate the positive feedback and look forward to welcoming you on your next visit.

10/10 Excellent

Rolanda

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just did one night, everyone was very accommodating and the facilities were clean and my room was delightful
Séjour de 1 nuit en juillet 2022
Réponse de MD le 13 août 2022
We Appreciate the positive feedback and look forward to welcoming you on your next visit.

4/10 Médiocre

Ahmed Abdelhamid othman

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the hotel location, but don’t like the hotel itself, it is very dirty (room, gym, pool area etc), the room furniture is very old and not in proper conditions , the AC was bad, room smell is bad , the toilet area is very narrow and annoying, The breakfast was very limited even they are not refill if something finished
Séjour de 5 nuits en mai 2022

6/10 Satisfaisant

CONOR

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
I'd not book here again
Staff friendly, only issue was poor state of barhroom, hot water supply via shower was brown, iron colour n smell. Broken tiles and door handle as well as no toilet paper on arrival. Breakfast set up very poor. Limited food (trays empty). Could improve but very much a has been hotel (look and feel).
Séjour de 2 nuits en avril 2022

8/10 Bien

Oleh

Voyage d’affaires
Les points forts : Propreté
Environment.
Séjour de 3 nuits en mars 2022

2/10 Horrible

teresa

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not clean. Refrigerator never worked. Room in poor condition. No hot water Would not recommended
Séjour de 1 nuit en février 2022

10/10 Excellent

Janell

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beat place ever! My husband and I met here! It will forever be our go too! Love the area, close to most. You just have to deal with the traffic.. be patient. Your in a wonderful place! ❤️💯
Séjour de 2 nuits en janvier 2022

2/10 Horrible

Oluwatobi

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Management is very poor.
Séjour de 4 nuits en décembre 2021

2/10 Horrible

Cyprian

Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
The hotel is clean bit few of the dtaffs are rude. Also the maintenance is poor and check on process was very terrible.
Séjour de 2 nuits en décembre 2021

10/10 Excellent

Janell

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mine and my husbands favorite place to stay! ❤️💯
Séjour de 2 nuits en décembre 2021
Réponse de MICHAEL le 14 déc. 2021
WOW,THANK YOU FOR CHOOSING US. WE LOOK FORWARD TO SEEING YOU AGAIN. LOVELY DAY FROM US DEARS.

10/10 Excellent

Janell

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is such a special place. Always love it. Great food and accommodation!
Séjour de 1 nuit en octobre 2021
Réponse de MICHAEL le 14 déc. 2021
WE DEEPLY APPRECIATE YOUR VISIT TO OUR EXQUISITE FACILITY. WE LOOK FOR TO SEEING AGAIN. LOVELY DAY!

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love the environment inside the building . The beautifully designed flowers.
Séjour de 1 nuit en août 2021

10/10 Excellent

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly recommend this lovely and peaceful hotel
Wonderful place for relaxation. Beautiful gardens and pool and lovely outlook to the water. The place is kept very clean, the staff are very helpful and friendly and the Chef makes delicious food. The only slightly less than excellent part was the shower fittings. Overall I would highly recommend this hotel and I would definitely come back if I have the chance.
Séjour de 6 nuits en août 2021

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The bath tubs are very dangerous. I ask for a mat but was never able to attain one. Bad design all the way around in restrooms! Staff was super nice, beautiful property, but I wouldn’t recommend it to anyone because of my experience with the shower.
Séjour de 10 nuits en juin 2021

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Séjour de 2 nuits en mai 2021

6/10 Satisfaisant

Cornelius

Les points forts : Personnel et service
Les points faibles : Propreté
Just ok
The surrounding area was very nice. Was not allowed to check in early but asked to have a seat as if we would be allowed in a reasonable amount of time. It was 11am. We sat til 11:30. If we couldn’t check in early they could have said so or let us know how long the wait would be. The floor in the room was dirty once we checked in. The place was nice along with surrounding areas, but it could’ve been better. We needed to extend but no one inquired until the day we were leaving and a new booking was already made at another hotel.
Séjour de 2 nuits en mai 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything went well. I’m more than satisfied with my stay here at the Hotel Bon Voyage!
Séjour de 1 nuit en mai 2021

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Upon arrival was greeted by surly staff who acted as though it was a great favour for them to check me in. The room amenities were terrible the bathroom toilet was set at an angle down so that is one were to sit on it the cover would fall onto your back. The air conditioner was ineffective so little sleep after a long journey. The breakfast was abysmal shocking. I had booked for 3 nights but moved out after one i was definitely miss sold by Expedia on this hotel and wii be making representations to them
Séjour de 3 nuits en avril 2021

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2021

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement
The staff was helpful and nice. The property is getting old, all rooms are not well maintained.
Séjour de 1 nuit en février 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Best kept secret on the island. Amazing place I always love to go to!
Séjour de 1 nuit en mars 2021

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pool area was clean, housekeepers were professional and thorough, receptionists were very helpful. Quite and calm environment, food was nice. Overall, hotel was satisfying.
Séjour de 7 nuits en janvier 2021

2/10 Horrible

Roy vanderploeg

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Worse stay in a hotel ever
Nice hotel but lack in maintenance. Room ceiling full of mold. Hot water not hot. Checked in for a quiet new year night but got an illigal house party during curfew starting at 11pm and still ongoing at 4 AM when we checked out as the noise was deafening. Worst stay ever and not worth the money
Séjour de 1 nuit en décembre 2020
Réponse de MIKE le 2 janv. 2021
we sincerely apologize for every inconvenience you experience during your stayed in Hotel Bon Voyage. Our property(rooms)has been renovated recently . There will be significant improvement on your next visit concerning the raised points we promise.

8/10 Bien

Okechukwu

Séjour de 9 nuits en décembre 2020

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
I accidentally left a drawer full of belongings when I checked out. When I went back to pick up things that I realized I had lost they had a much larger bundle that I hadn’t realized I was missing
Séjour de 3 nuits en mars 2020

6/10 Satisfaisant

Voyageur vérifié

Séjour de 1 nuit en mars 2020