Avis
9,2
Merveilleux
9,4/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en famille
13 juin 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en juin 2023
Réponse de Team Solo le 13 juin 2023
Hello Dominique,Thank you for your kind review of the property! We take great pride in our team members and thrive to give our guests the best experience. We hope you give us another chance to give you another great experience and look forward to welcoming you back to our property! Kind regards, Team Solo.
10/10 Excellent
Voyageur vérifié
Voyage en famille, Voyage d’affaires
11 août 2019
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en août 2019
Réponse de Manger le 11 août 2019
thank you for your review of SoLo Suites. Goldstream Ave is a main road in Langford and if you are not use to vehicle noise some guests may find it a little loud.
8/10 Bien
jeanguy
27 juil. 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
jeanguy
Séjour de 7 nuits en juillet 2019
Réponse de Manager le 29 juil. 2019
Thank you for your review. We appreciate the time you took to let us know how we are doing. The studio suites provide a desk eating area, although is does only allow for one person. We offer two picnic tables on site, one on the 6th floor with a BBQ and one on the main floor courtyard, which allows for an eating area. Granted, not everyone likes to have their dinner outside. There is also a small side table in the suite that could be used as a tv style tray.
10/10 Excellent
Brian, Kapolei
21 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Brian
Séjour de 5 nuits en mai 2024
Réponse de Team Solo Suites le 22 mai 2024
Hello Brian,Thank you for your review! We appreciate your positive experience and are committed to providing exceptional service. We hope to welcome you back soon.Warm regards, Team Solo Suites
6/10 Satisfaisant
B Pat
Voyage d’affaires
4 mai 2024
Les points faibles : Équipements
B Pat
Séjour de 1 nuit en mai 2024
8/10 Bien
Dean
4 mai 2024
Dean
Séjour de 2 nuits en mai 2024
2/10 Horrible
manuel
Voyage en famille
2 mai 2024
manuel
Séjour de 1 nuit en mai 2024
Réponse de Equipo de gestión de SoLo le 4 mai 2024
Hola manuel,¡Nos disculpamos profundamente por todo el incidente!Nos gustaría informarle que hay un problema con los mensajes de Expedia, del cual no nos enteramos hasta ayer por la tarde. Nos esforzamos por brindarles a nuestros huéspedes la mejor y más fluida experiencia de check-in. Después de ser informados del problema, nos comunicamos con cada huésped para preguntarles si recibieron su información de check-in.También hablamos con el servicio de atención al cliente de Expedia sobre su reembolso y, en este caso particular, Expedia es responsable de proporcionarle el reembolso. Dado que realizó la reserva a través de Expedia, enviamos el correo electrónico con las instrucciones de check-in a Expedia, que se suponía que se le reenviaría. Sin embargo, Expedia no compartió la información con usted. No supimos del problema hasta que nos comunicamos con el servicio de atención al cliente de Expedia. Expedia nos ha informado que están trabajando para resolver el problema con su sistema.También nos gustaría que supiera que no hicimos ningún cargo en su tarjeta de crédito, sino que Expedia cargó en su tarjeta de crédito.Sabemos que esto no cambiará la experiencia que tuvo, sin embargo, solo podemos buscarle otra oportunidad. Le prometemos que cuidamos de nuestros huéspedes y les brindamos la mejor experiencia.¡Estamos muy orgullosos de nuestro servicio al cliente y nos disculpamos por cualquier inconveniente!Saludos cordiales,Equipo de gestión de SoLo
10/10 Excellent
Mike
30 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Mike
Séjour de 1 nuit en avril 2024
Réponse de Team Solo Suites le 1 mai 2024
Hello Mike,Thank you for your review! We appreciate your positive experience and are committed to providing exceptional service. We hope to welcome you back soon.Warm regards, Team Solo Suites
6/10 Satisfaisant
Jill
Voyage en famille
30 avr. 2024
Les points faibles : Équipements
Jill
Séjour de 2 nuits en avril 2024
Réponse de Team Solo Suites le 1 mai 2024
Hello Jill,Thank you for your review! We appreciate your positive experience and are committed to providing exceptional service. We hope to welcome you back soon.Warm regards, Team Solo Suites
2/10 Horrible
David
28 avr. 2024
David
Séjour de 1 nuit en avril 2024
Réponse de Team Solo. le 28 avr. 2024
Hello David,We are sorry to hear that you had a bad check-in experience, we take great care of conveying the changes to our guests on time. We see that our office administrator sent a new email at 10:36 AM on 27th April to let you know of the room changes. However, we understand that you did not receive the email. We're sorry for the inconvenience and would like to ask you to give us another chance. We take great pride in our staff and our services. We will ensure that this kind of mishap does not occur again.We look forward to having you with us!Kindest regards,Team Solo.
8/10 Bien
Selma
Voyage en famille, Voyage avec des animaux de compagnie, Voyage en couple
27 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Selma
Séjour de 3 nuits en avril 2024
Réponse de Team Solo Suites le 28 avr. 2024
Hello Selma,Thank you for your review! We appreciate your positive experience and are committed to providing exceptional service. We hope to welcome you back soon and are open to any suggestions to enhance your next stay. Warm regards, Team Solo Suites
10/10 Excellent
Coreen
Voyage en famille, Voyage d’affaires
23 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Coreen
Séjour de 3 nuits en avril 2024
Réponse de Team Solo Suites le 23 avr. 2024
Hello Coreen,Thank you once again for booking your accommodation with Solo Suites!We are thrilled that you enjoyed your stay with us and that our staff could accommodate your request for early check-in and Check-out needs with so much flexibility and warmth. Providing excellent services is our top priority and we look forward to hosting you again at the Solo Suites. Regards,Solo Suites.
10/10 Excellent
Pauly
12 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Pauly
Séjour de 1 nuit en avril 2024
Réponse de Team Solo Suites le 13 avr. 2024
Hello Pauly,Thank you for rating us excellent. We appreciate your positive experience and are committed to providing exceptional service. We hope to welcome you back soon and are open to any suggestions to enhance your next stay.Warm regards,Team Solo Suites
6/10 Satisfaisant
Kari
8 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Kari
Séjour de 1 nuit en avril 2024
Réponse de Solo Suites Team le 8 avr. 2024
Hello Kari,Thank you for taking the time to provide us with feedback regarding your recent stay at our hotel. Your input is invaluable to us as it enables us to improve the quality of our services. We are pleased to learn that you found our staff to be wonderful and that you liked the spacious room. However, we deeply regret any inconvenience that you experienced during your stay. We acknowledge that the noise from the sidewalk, along with the cleanliness issues with the floor fell short of your expectations. Please rest assured that we take these concerns seriously and will promptly address them with our housekeeping and maintenance team to ensure they are promptly rectified. Furthermore, we apologize for any disappointment regarding the bed comforter. Our goal is to provide our guests with a comfortable and relaxing stay, and we regret any shortcomings in this regard.Regarding the distance to Victoria, we understand that it may have been less convenient than you expected, and we apologize for any inconvenience it caused.We appreciate your feedback, and we hope you will give us another chance to exceed your expectations during your future visits to the area. Please do not hesitate to contact us directly if there is anything we can assist you with.
8/10 Bien
Kevin Bradley
3 avr. 2024
Kevin Bradley
Séjour de 1 nuit en avril 2024
Réponse de Team Solo Suites le 28 avr. 2024
Hello Kevin,Thank you for rating us excellent. We appreciate your positive experience and are committed to providing exceptional service.We hope to welcome you back soon and are open to any suggestions to enhance your next stay.Warm regards,Team Solo Suites
8/10 Bien
Tina
Voyage en couple
2 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Tina
Séjour de 1 nuit en avril 2024
Réponse de SoLo Suites le 3 avr. 2024
Hello Tina,Thank you for your feedback on our services. We are happy to hear that you are satisfied with our check-in and emergency assistance service. We also value your feedback on the bed being too hard, and we appreciate your understanding of different guest preferences, and will certainly consider your comments for future improvements. We hope to welcome you back and provide a more comfortable stay in the future.Team Solo Suites
10/10 Excellent
Raymond, Vancouver
Voyage avec des animaux de compagnie, Voyage en couple
1 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Raymond
Séjour de 3 nuits en mars 2024
Réponse de Team Solo le 2 avr. 2024
Hi Raymond, Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We appreciate your feedback and we hope you will give us another chance to welcome you back to our property! Kind regards, Team Solo
10/10 Excellent
Paul
1 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Paul
Séjour de 2 nuits en mars 2024
Réponse de Solo Suites le 3 avr. 2024
Hello Paul,Thank you for rating us excellent. We appreciate your positive experience and are committed to providing exceptional service. We hope to welcome you back soon and are open to any suggestions to enhance your next stay.Warm regards,Team Solo Suites
10/10 Excellent
Melissa, Prince George
27 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Melissa
Séjour de 3 nuits en mars 2024
Réponse de Team Solo le 28 mars 2024
Hi Melissa, Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
10/10 Excellent
zhuojie
Voyage en famille
24 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
zhuojie
Séjour de 1 nuit en février 2024
Réponse de Team Solo le 24 mars 2024
Hi Zhuojie, Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
10/10 Excellent
Jordon
Voyage en famille avec de jeunes enfants, Voyage en famille
19 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Jordon
Séjour de 2 nuits en mars 2024
Réponse de Team Solo le 21 mars 2024
Hi Jordon, Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
2/10 Horrible
Angela
1 mars 2024
Angela
Séjour de 3 nuits en février 2024
Réponse de Team Solo le 21 mars 2024
Hi Angela, Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
10/10 Excellent
Brian
Voyage en couple
12 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Brian
Séjour de 3 nuits en février 2024
Réponse de Team Solo le 12 févr. 2024
Hi Brian,Thank you for your review! It was a pleasure having you with us at Solo Suites! We are in the process of getting new furniture, it takes a bit of time to customize and get it shipped. We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
10/10 Excellent
Karen
Voyage en famille, Voyage d’affaires
19 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Karen
Séjour de 10 nuits en décembre 2023
Réponse de Team Solo le 19 janv. 2024
Hi Karen,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
10/10 Excellent
Melissa Ann Teresa, Prince George
Voyage d’affaires
18 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Melissa Ann Teresa
Séjour de 2 nuits en janvier 2024
Réponse de Team Solo le 19 janv. 2024
Hi Melissa, Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
10/10 Excellent
Kevin
Voyage en groupe
15 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kevin
Séjour de 1 nuit en janvier 2024
Réponse de Team Solo le 15 janv. 2024
Hi Kevin,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
10/10 Excellent
Gesy
5 janv. 2024
Les points forts : Équipements
Gesy
Séjour de 1 nuit en janvier 2024
Réponse de Team Solo le 15 janv. 2024
Hi Gesy,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
10/10 Excellent
Mike
Voyage en famille, Voyage en groupe
4 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mike
Séjour de 2 nuits en décembre 2023
Réponse de Team Solo le 15 janv. 2024
Hi Mike,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
8/10 Bien
D
Voyage en famille
2 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
D
Séjour de 3 nuits en décembre 2023
Réponse de Team Solo le 5 janv. 2024
Hi D,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
10/10 Excellent
Iain
Voyage en famille, Voyage avec des animaux de compagnie
2 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Iain
Séjour de 2 nuits en décembre 2023
Réponse de Team Solo le 5 janv. 2024
Hi lain,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
10/10 Excellent
Frank
Voyage en groupe, Voyage d’affaires
1 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Frank
Séjour de 1 nuit en décembre 2023
Réponse de Team Solo le 5 janv. 2024
Hi Frank,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
10/10 Excellent
Lori
31 déc. 2023
Lori
Séjour de 1 nuit en décembre 2023
Réponse de Team Solo le 8 févr. 2024
Hi Lori,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
8/10 Bien
Darrell, Victoria
Voyage en famille
27 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Darrell
Séjour de 3 nuits en décembre 2023
Réponse de Team Solo le 28 déc. 2023
Hi Darrell,We sincerely apologize for the inconvenience pertaining your recent stay at our hotel. We take pride in providing the highest standard of services to our guests. We realize that every guest has a choice when travelling and we thank you for making Solo Suites hotels your choice. We hope you will consider staying with us in the future!Kindest regards,Team Solo
10/10 Excellent
Kevin
Voyage avec des animaux de compagnie, Voyage en couple
25 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kevin
Séjour de 1 nuit en décembre 2023
Réponse de Team Solo le 28 déc. 2023
Hi Kevin,Thank you for choosing Solo Suites for your accommodation. We sincerely apologize for the inconvenience about your recent stay at our hotel, we are working on a solution to minimize the light coming from the glass door. We take pride in providing the highest standard of services to our guests and hope you will give us another chance to host you.Thank you,Team Solo
10/10 Excellent
diana
22 déc. 2023
diana
Séjour de 6 nuits en décembre 2023
Réponse de Team Solo le 24 déc. 2023
Hi Diana,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
10/10 Excellent
stanley, Nanaimo
Voyage en couple
20 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
stanley
Séjour de 2 nuits en décembre 2023
Réponse de Team Solo le 20 déc. 2023
Hi Stanley,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
8/10 Bien
Voyageur vérifié
4 déc. 2023
Les points forts : Propreté et confort de la chambre
Washer dryer combo terrible results
Voyageur vérifié
Séjour de 2 nuits en décembre 2023
Réponse de Team Solo le 5 déc. 2023
Hi Guest,We sincerely apologize for the inconvenience about your recent stay at our hotel. We take pride in providing the highest standard of services to our guests. We are sincerely disappointed that we fall short of our high standard of services, and your expectation. I assure you we are investigating the matter and will resolve the issue. We genuinely apologize that we didn’t exceed your or our expectations. We realize that every guest has a choice when travelling and we thank you for making Solo Suites hotels your choice. We sincerely apologize and hope you will consider staying with us in the future!Kindest regards,Team Solo
10/10 Excellent
Raya
Voyage en groupe, Voyage avec des animaux de compagnie
4 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Raya
Séjour de 1 nuit en décembre 2023
Réponse de Team Solo le 5 déc. 2023
Hi Raya,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
8/10 Bien
Robert
Voyage en famille
3 déc. 2023
Les points forts : Propreté et confort de la chambre
Robert
Séjour de 2 nuits en décembre 2023
Réponse de Team Solo le 5 déc. 2023
Hi Robert,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
10/10 Excellent
Margo
Voyage en famille
3 déc. 2023
Les points forts : Propreté et confort de la chambre
Great overnight stop!
Margo
Séjour de 1 nuit en décembre 2023
Réponse de Team Solo le 5 déc. 2023
Hi Margo,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
10/10 Excellent
Mary
27 nov. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Mary
Séjour de 4 nuits en septembre 2023
Réponse de Team Solo le 28 nov. 2023
Hi Mary,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
2/10 Horrible
Kwok Ho Kenneth
Voyage en famille
20 nov. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Kwok Ho Kenneth
Séjour de 1 nuit en novembre 2023
Réponse de Xavier Smith le 23 nov. 2023
Hi Kenneth,We sincerely apologize for the inconvenience pertaining your recent stay at our hotel. We take pride in providing the highest standard of services to our guests. We are sincerely disappointed that we fall short of our high standard of services, and your expectation. I assure you we are investigating the matter and will resolve the issue. I understand your concern, we have the pleasure of been located in a beautiful family-oriented community. We genuinely apologize that we didn’t exceed yours or our expectations. I we realize that every guest has a choice when travelling and we thank you for making Solo Suites hotels your choice. We sincerely apologize and hope you will consider staying with us in the future.
10/10 Excellent
Justin
18 nov. 2023
Justin
Séjour de 1 nuit en novembre 2023
Réponse de Team Solo le 22 nov. 2023
Hi Justin,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
8/10 Bien
Jiri
16 nov. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Jiri
Séjour de 1 nuit en novembre 2023
Réponse de Team Solo le 16 nov. 2023
Hi Jiri,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
8/10 Bien
William
Voyage d’affaires
14 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
William
Séjour de 3 nuits en novembre 2023
Réponse de Team Solo le 14 nov. 2023
Hi William,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
10/10 Excellent
komal
Voyage en famille, Voyage avec des animaux de compagnie
14 nov. 2023
komal
Séjour de 3 nuits en novembre 2023
Réponse de Team Solo le 14 nov. 2023
Hi Komal,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
10/10 Excellent
Carolin
Voyage en couple
29 oct. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Carolin
Séjour de 2 nuits en octobre 2023
Réponse de Team Solo le 30 oct. 2023
Hi Carolin,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
10/10 Excellent
Gesy
24 oct. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Gesy
Séjour de 1 nuit en octobre 2023
Réponse de Team Solo le 25 oct. 2023
Hi Gesy,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
10/10 Excellent
Angela
Voyage d’affaires
15 oct. 2023
Les points forts : Propreté et confort de la chambre
Angela
Séjour de 2 nuits en octobre 2023
Réponse de Team Solo le 16 oct. 2023
Hi Angela,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo
10/10 Excellent
Wendy
9 oct. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Wendy
Séjour de 1 nuit en octobre 2023
Réponse de Team Solo le 10 oct. 2023
Hi Wendy,Thank you for your review! It was a pleasure having you with us at Solo Suites! We take great pride in providing the highest standard of service to our guests. We look forward to welcoming you back to our property! Kind regards, Team Solo