2/10
I have stayed at this property in the recent past without any issues. Unfortunately, this time the house had not been cleaned and when I shared photos of the dirty conditions the owner completely avoided addressing them and only responded that the house was professionally cleaned to high standards and that he considered the situation resolved. I let him know that I was not satisfied with his response and sent him further photos of additional dirty areas. He never responded further. I have included the photos below. I filed a complaint to VRBO along with the photos. They apologized and said that the house was clearly not up to their standards and refunded the cleaning fee and part of the rate. This owner was completely indifferent to the issues and unresponsive. I would give zero stars if possible.
Bill C.
Séjour de 4 nuits en juin 2025