Comfy and cozy / bad location
Property is on a busy street, next to railroad tracks. 8 times during the night, a freight train came through. I had a horrific allergic reaction to the plug-in air-freshener (didn't realize that there was one). My eyes swelled up and I had to go outside to get fresh air. I spent most of the night in my car so I could breathe, and went to emergency med in the morning. I advised the owner via e-mail that I would not be staying the next two nights. She said to come back, unplug the air freshener, and use the fan to blow out the air (no way that would have done enough). She also said that the windows sound proof the room so you can't hear the train horn (not true -- it sounded like the train came through the room). I told her that I was already gone, and she offered another room on the property. I explained that I'd already booked a hotel, and asked if there was anything that could be done in terms of a full or partial refund for the last two nights that I didn't / couldn't stay. I sent follow up messages as well. To date, my messages have been ignored, and I haven't even seen the refund of the security deposit. Also, the TV is about half the size of a PC monitor, and not high-def -- it's really bad.