Bureau, rideaux occultants, fer et planche à repasser

Avis sur Quality Inn & Suites

3 out of 5
Quality Inn & Suites
4204 32nd Street, Vernon, BC

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 380 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 424 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 134 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 38 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 27 avis sur 1003." "

8,4/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

Josee

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
bien situé.
Séjour de 1 nuit en juillet 2022
Réponse de Raj le 14 juil. 2022
Gracias!!!

10/10 Excellent

Daniel

Séjour de 1 nuit en juin 2022
Réponse de Management le 26 juin 2022
Thank you for your positive review. We are pleased to see that you enjoyed your stay with us and we hope to see you again soon.

8/10 Bien

Mireille

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2022
Réponse de Management le 24 févr. 2022
Thank you for choosing to stay with us on your recent trip to Vernon. We are pleased to see that you enjoyed your stay with us and we hope to see you again soon.

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2021

10/10 Excellent

Donald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2020

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Bien situé. Cependant se faire facturé 225$ pour une nuit supplémentaire, ét au déjeuner on a des assiettes en carton, des verres en carton pour le café et des ustensiles en plastique.. . Pas fort. Les autres Super 8 visités étaient mieux pour cela
Séjour de 1 nuit en août 2019

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en juillet 2019

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
noisy toilet pool could be cleaner staff was very helpful and nice
Séjour de 3 nuits en mai 2018

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Nav le 24 mai 2024
Dear Guest,Thank you for your rating. We are pleased to see that you had a positive experience with us. If there are specific areas where you feel we could improve to make your stay even better, please let us know. Your feedback is invaluable in helping us enhance our services and provide an exceptional experience for all our guests.We look forward to welcoming you back and aiming for a perfect score on your next visit.Warm regards,Nav

8/10 Bien

Joann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff were very friendly. Breakfast options were quite good. Room very clean
Séjour de 3 nuits en mai 2024
Réponse de Nav le 23 mai 2024
Thank you for your positive feedback. We are delighted to hear that you found our staff very friendly and enjoyed the breakfast options. It's also wonderful to know that you appreciated the cleanliness of your room. Your kind words are greatly appreciated and will be shared with our team. We look forward to welcoming you back for another pleasant stay in the future. Thank you for choosing us!Warm Regards, Quality Inn & Suites Team

6/10 Satisfaisant

Ann Fe

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Nav le 23 mai 2024
Thank you for your rating. We appreciate you taking the time to share your feedback. It appears that we may not have fully met your expectations during this stay. We would value any specific comments or suggestions you have on how we can improve our services and accommodations. Your input is important to us as we strive to enhance our guest experience. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future. Thank you for staying with us.

10/10 Excellent

Calleen

Voyage en couple
Les points forts : Équipements
Exceptional and accomadating staff Beds comfortable and rooms ckean
Séjour de 3 nuits en mai 2024
Réponse de Nav le 23 mai 2024
Thank you for your wonderful feedback. We're delighted to hear that you found our staff exceptional and accommodating, and that you enjoyed the comfort of our beds and the cleanliness of our rooms. Your positive comments are greatly appreciated and will be shared with our team. We look forward to welcoming you back for another excellent stay. Thank you for choosing us!

10/10 Excellent

Linda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Efficient check-in; helpful and friendly friendly receptionist
Séjour de 1 nuit en mai 2024
Réponse de Nav le 15 mai 2024
Dear Guest,Thank you for taking the time to share your feedback. We are delighted to hear about your positive experience with our efficient check-in process and our helpful and friendly receptionist. We strive to make every guest's arrival welcoming and smooth, and it's rewarding to know that we succeeded during your visit.We look forward to welcoming you back in the future and continuing to provide you with excellent service from the moment you step through our doors.Warm regards,Nav

10/10 Excellent

RICHARD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pleasant staff and great room.
Séjour de 1 nuit en mai 2024
Réponse de Nav le 14 mai 2024
Dear Guest,Thank you for sharing your positive experience. We are delighted to hear that you found our staff polite and helpful, and that your room was comfortable, quiet, and clean. These are key aspects we strive to excel in, and your feedback is a wonderful affirmation of our team's efforts.We look forward to welcoming you back soon for another pleasant stay, continuing to provide the high level of service and comfort you experienced.Warm regards,Nav

8/10 Bien

Henning

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were polite and helpful. The room was comfortable, quiet, and clean.
Séjour de 1 nuit en mai 2024
Réponse de Nav le 14 mai 2024
Dear Guest,Thank you for sharing your positive experience. We are delighted to hear that you found our staff polite and helpful, and that your room was comfortable, quiet, and clean. These are key aspects we strive to excel in, and your feedback is a wonderful affirmation of our team's efforts.We look forward to welcoming you back soon for another pleasant stay, continuing to provide the high level of service and comfort you experienced.Warm regards,Nav

6/10 Satisfaisant

Judith

Séjour de 1 nuit en mai 2024
Réponse de Nav le 15 mai 2024
Dear Guest,Thank you for your rating. We see that there is room for improvement based on your score, and we are committed to making every aspect of our guests' stays enjoyable. If there are specific issues or concerns that influenced your rating, we would greatly appreciate it if you could share more details. Understanding your experience in depth helps us to address and rectify any shortcomings effectively.We value your input and hope to have the opportunity to welcome you back, striving to elevate your experience and fully meet your expectations.Warm regards,Nav

10/10 Excellent

Robert, Destiny Bay

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well located to downtown. Restaurants nearby. Pet friendly.
Séjour de 1 nuit en mai 2024
Réponse de Aarcha le 9 mai 2024
Thank you so much for your wonderful review! We are thrilled to hear that our location close to downtown and nearby restaurants added convenience to your stay. It’s great to know that you and your pet both enjoyed your time with us. We look forward to your next visit and hope to continue meeting your expectations. Thank you for choosing us for your stay!

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Had to ask for heat in the pool and for the pool lights to be turned on in the evening Staff particularly the woman working the breakfast Monday to Friday were very friendly
Séjour de 6 nuits en avril 2024
Réponse de Nav le 7 mai 2024
Thank you for sharing your feedback. We apologize for any inconvenience regarding the pool heat and lighting; your comfort is our priority, and we appreciate you bringing this to our attention. We're pleased to hear that our breakfast staff made a positive impression on you. We will ensure that our facilities are promptly ready for use in the future. Looking forward to your next visit, and we hope to exceed your expectations.

6/10 Satisfaisant

Kathy

Séjour de 2 nuits en avril 2024
Réponse de Nav le 23 mai 2024
Thank you for your rating. We appreciate you taking the time to share your feedback. It appears that we may not have fully met your expectations during this stay. We would value any specific comments or suggestions you have on how we can improve our services and accommodations. Your input is important to us as we strive to enhance our guest experience. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future. Thank you for staying with us.

8/10 Bien

Ashley

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were welcoming and friendly. The room was clean and we were on the ground floor where we could get out of our room through the sliding door. This was convenient because the parking was right in front of our room. The bathroom was a little thrown together like the soap was on the floor and the towels were on the floor but it was clean .
Séjour de 1 nuit en avril 2024
Réponse de Nav le 29 avr. 2024
Thank you for sharing your feedback with us. We're delighted to hear that you found our staff to be welcoming and friendly, and that you appreciated the cleanliness of your room. Providing a warm and comfortable experience for our guests is our top priority.We're glad to know that the ground floor room with a sliding door provided convenient access to parking, making your stay more comfortable.We apologize for any inconvenience caused by the bathroom setup. Your feedback is valuable to us, and we will address this with our housekeeping team to ensure that such oversights are avoided in the future.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even more enjoyable experience on your next visit. If there's anything else we can do to make your stay memorable, please don't hesitate to let us know.

6/10 Satisfaisant

Myles

Voyage en couple
Les points forts : Propreté
All we wanted was a clean place to sleep for 2 nights that included an adequate breakfast. For the price that's exactly what we got so we were satisfied.
Séjour de 2 nuits en avril 2024
Réponse de Nav le 22 avr. 2024
Thank you for sharing your experience. We are pleased to hear that you found our accommodations clean and our breakfast adequate for your needs, all at a value that met your expectations. We strive to provide a comfortable and satisfying experience for all our guests. Your satisfaction is important to us, and we appreciate your feedback as it helps us maintain our standards. We look forward to having the opportunity to welcome you back for another pleasant stay in the future. Thank you for choosing us for your lodging needs.

6/10 Satisfaisant

dan

Séjour de 3 nuits en avril 2024
Réponse de Nav le 13 mai 2024
Dear Guest,Thank you for your rating. We see that there is room for improvement based on your score, and we are committed to making every aspect of our guests' stays enjoyable. If there are specific issues or concerns that influenced your rating, we would greatly appreciate it if you could share more details. Understanding your experience in depth helps us to address and rectify any shortcomings effectively.We value your input and hope to have the opportunity to welcome you back, striving to elevate your experience and fully meet your expectations.Warm regards,Quality Inn & Suites Team

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
good
Séjour de 2 nuits en avril 2024
Réponse de Harpreet le 21 avr. 2024
Dear Guest,Thank you for your perfect score! We are thrilled to know that you had a good experience with us. We strive to make each stay as pleasant and comfortable as possible, and we're glad we met your expectations. If there’s anything more we can do to make your next visit even better, please let us know.We look forward to welcoming you back soon!Warm regards,Quality Inn & Suites Vernon

8/10 Bien

Matthew

Séjour de 1 nuit en avril 2024
Réponse de Nav le 22 avr. 2024
Thank you for your rating! We're glad to see that you had a largely positive experience with us. We strive for excellence and are always eager to improve. If there are specific aspects of your stay that could have been enhanced, please share them with us. Your feedback is crucial for our ongoing efforts to provide the best possible service. We hope to have the opportunity to host you again and deliver a 5-star experience on your next visit.

10/10 Excellent

Michael

Voyage en couple
Archer, at the check in desk was very pleasant , kind and efficient. Thank you Archer
Séjour de 1 nuit en avril 2024
Réponse de Nav le 22 avr. 2024
Thank you for your kind words regarding your interaction with Archer at the check-in desk. We're delighted to hear that you found the service pleasant, kind, and efficient. Your feedback is greatly appreciated and will be shared with Archer and the rest of our team to recognize their excellent service. We aim to continue providing such positive experiences and look forward to welcoming you back soon. Thank you for choosing to stay with us!

6/10 Satisfaisant

Robert

Séjour de 2 nuits en avril 2024
Réponse de Nav le 2 mai 2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We appreciate your honesty in rating your experience. We're sorry to hear that your stay did not fully meet your expectations. Your feedback is valuable to us, and we'll use it to address areas for improvement and make necessary changes to enhance our guests' experiences in the future. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 Excellent

Doreen, Ft St James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location was good.
Séjour de 1 nuit en avril 2024
Réponse de Nav le 12 avr. 2024
Dear Guest,Thank you for your perfect 5 out of 5 rating and for choosing to stay with us. We're thrilled to hear that you had a fantastic experience during your stay. Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded in meeting all your expectations. We look forward to welcoming you back for another wonderful stay in the future. If there's anything else we can do to make your next stay even more enjoyable, please let us know.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 Excellent

Michaela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay! The only issue we had was that the plumbing would randomly run and make a lot of noise throughout the night but we managed. Things were clean and the staff was excellent.
Séjour de 1 nuit en avril 2024
Réponse de NAV le 12 avr. 2024
Dear Guest,Thank you for your positive review and for choosing to stay with us. We're glad to hear that you found our hotel to be a great place to stay and that you encountered excellent staff during your visit. However, we apologize for any inconvenience caused by the plumbing noise during the night. Your feedback is valuable to us, and we'll address this issue to ensure a more peaceful experience for our guests in the future. We appreciate your understanding and hope to have the pleasure of welcoming you back for another enjoyable stay.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

2/10 Horrible

Vanessa

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de NAV le 12 avr. 2024
Dear Guest,Thank you for sharing your feedback with us. We're sorry to hear that your experience was not satisfactory during your stay. Guest satisfaction is important to us, and we apologize for any issues or inconveniences you may have encountered. Your feedback is valuable, and we'll use it to address areas for improvement to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 Excellent

Sheila

Les points forts : Propreté, personnel et service, équipements
Great hotel
Séjour de 1 nuit en mars 2024
Réponse de Nav le 2 avr. 2024
Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our hotel and that our staff could contribute to making your stay enjoyable. Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to welcoming you back for another exceptional stay in the future!

4/10 Médiocre

Pam

Pool is closed rates stood the same they offered a voucher to town pool that closes at 4pm
Séjour de 2 nuits en mars 2024
Réponse de Nav le 2 avr. 2024
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by the closure of our pool during your stay. While we strive to provide all amenities as advertised, unforeseen circumstances sometimes arise. We appreciate your understanding in this matter.To ensure you still have access to recreational facilities, we've arranged for vouchers to the town pool as a temporary alternative. We understand that the closing time may be earlier than desired due to long weekend , and we regret any inconvenience this may cause.Your satisfaction is important to us, and we're committed to making your stay as comfortable as possible. If there's anything else we can assist you with, please don't hesitate to let us know. We value your patronage and hope to have the opportunity to welcome you back in the future.

8/10 Bien

Christine

Voyage en famille
Les points forts : Propreté et personnel et service
It was disappointing that the pool & hot tub were out of order during our entire stay
Séjour de 2 nuits en mars 2024
Réponse de Harpreet le 31 mars 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for any disappointment caused by the pool and hot tub being under maintenance during your stay. We understand the importance of these amenities in the overall experience and are working diligently to restore access as quickly and safely as possible.We truly appreciate your understanding and patience in this matter. Your satisfaction is very important to us, and we are committed to making continuous improvements. We hope to have the pleasure of welcoming you back in the future, under more favorable circumstances, where you can fully enjoy all the amenities we have to offer.If there is anything more we can do to make your next stay with us even better, please do not hesitate to contact us.Warm regards.

6/10 Satisfaisant

Kristopher

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Nav le 2 avr. 2024
Thank you for taking the time to provide your feedback. We apologize for any inconvenience caused during your stay. Your input helps us improve, and we take your concerns seriously. We're continuously working to enhance our guest experience and will take your comments into consideration for future improvements. Your satisfaction is important to us, and we appreciate your understanding.We hope to have the opportunity to better serve you in the future and provide you with a more enjoyable stay. Thank you for choosing to stay with us.Thank you for taking the time to provide your feedback. We apologize for any inconvenience caused during your stay. Your input helps us improve, and we take your concerns seriously.We understand that the closure of our pool and the timing of the alternative voucher to the town pool may not have met your expectations. We're continuously working to enhance our guest experience and will take your comments into consideration for future improvements.If there's anything specific you'd like to discuss or if there's any way we can make it up to you, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we appreciate your understanding.We hope to have the opportunity to better serve you in the future and provide you with a more enjoyable stay. Thank you for choosing to stay with us.

10/10 Excellent

criselvi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Nav le 28 mars 2024
Dear Guest,Thank you for your perfect 5 out of 5 rating and for choosing to stay with us. We're thrilled to hear that you had a fantastic experience during your stay. Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded in meeting all your expectations. We look forward to welcoming you back for another wonderful stay in the future. Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 Excellent

Erin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We thoroughly enjoyed our stay here! Exceeded our expectations considering the price. A good choice if you want to spend less but still want a good quality place to stay. We were pleasantly surprised by the breakfast. Lots of good options including fresh waffles to make yourself. Two staff that deserve a golden star are Kimberly and Sima. Kimberly was incredibly kind and pleasant and gave us some good local recommendations. Sima went out of her way to ask how our stay was and was very warm. We would recommend.
Séjour de 2 nuits en mars 2024
Réponse de Nav le 28 mars 2024
Dear Guest,Thank you so much for your glowing review and for choosing to stay with us. We're thrilled to hear that we exceeded your expectations, especially considering the price. Providing a high-quality experience at a reasonable cost is important to us, and we're delighted that we could meet your needs. We're also glad that you enjoyed our breakfast options, including the fresh waffles, and that Kimberly and Sima stood out for their exceptional service. We'll be sure to pass along your kind words to them. Thank you for recommending us, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 Excellent

Stephanie J

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast had great options and the coffee was good.
Séjour de 1 nuit en mars 2024
Réponse de Nav le 28 mars 2024
Dear Guest,Thank you for your perfect 5 out of 5 rating and for sharing your experience with us. We're delighted that you enjoyed our breakfast options and found the coffee to be good. Providing a satisfying breakfast experience is important to us, and we're glad that we could meet your expectations. Your feedback is valuable to us, and we look forward to welcoming you back for another great stay in the future. If there's anything else we can do to make your next stay even more enjoyable, please let us know.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

8/10 Bien

Adele

Voyage d’affaires, Voyage en couple
The room was great except that I don't normally like the first floor. Loved the decor murals on the wall! Bed was great and towels nice and fluffy. Had stayed at the Marriot the night before and this stay was way better.
Séjour de 1 nuit en mars 2024
Réponse de Nav le 18 mars 2024
Thank you for sharing your detailed feedback! We're delighted to hear that you enjoyed your stay overall, especially the décor murals on the wall, the comfortable bed, and the fluffy towels. It's wonderful to know that your experience with us exceeded your previous stay at another hotel. Your satisfaction is our priority, and we're thrilled that we could provide you with a great experience.We look forward to welcoming you back and ensuring you have another fantastic stay with us!Warm regards,Navneet KaurFront Desk AgentQuality Inn and Suites Vernon

8/10 Bien

Meredith

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast was good
Séjour de 2 nuits en mars 2024
Réponse de Nav le 11 mars 2024
Dear Guest,Thank you for your positive review! We're thrilled to hear that you enjoyed our breakfast offerings. Providing a delicious and satisfying breakfast is important to us, and we're glad that we could meet your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

8/10 Bien

Kevin

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Generallly good value, but continental breakfast was just ok. Egg cups were waxy and sausage patties were dry and over cooked.
Séjour de 2 nuits en mars 2024
Réponse de Nav le 11 mars 2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found good value in your stay. However, we apologize that our continental breakfast did not meet your expectations. Your feedback regarding the egg cups and sausage patties is valuable to us, and we'll address this with our breakfast team to ensure improvements are made. We appreciate your feedback as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

6/10 Satisfaisant

Caralyn

Voyage d’affaires
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
It was perfect for a very short business stay. The trucking really started up at 6:30am and was very loud from my room. Biggest recommendation would be to have at least one quilt on the bed as opposed to one sheet and a very thin blanket.
Séjour de 1 nuit en février 2024
Réponse de Harpreet le 4 mars 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that your short business stay was enjoyable overall.Regarding the noise from the trucking, we apologize for any inconvenience this may have caused. We will look into ways to minimize noise disturbances for our guests in the future.Your suggestion regarding the bedding is noted. Please be advised that additional blankets are available upon request to enhance your comfort during your stay.We appreciate your valuable feedback and hope to welcome you back for an even more comfortable stay in the future.Best regards,Harpreet KaurFront Desk AgentQuality Inn and Suites Vernon

8/10 Bien

Kristin Marie

Les points forts : Propreté
Séjour de 1 nuit en février 2024
Réponse de Nav le 6 mars 2024
Dear Guest,Thank you for your review and for choosing to stay with us. We're glad to hear that you had a great experience overall. Your feedback is important to us, and we're always looking for ways to improve. If there's anything specific you think we could do better to earn that extra star next time, please let us know. We appreciate your feedback and hope to have the pleasure of welcoming you back for an even better stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 Excellent

Frank

Voyage d’affaires
Les points forts : Équipements
Pleasant staff. Nice room. Very good breakfast.
Séjour de 1 nuit en février 2024
Réponse de Harpreet le 3 mars 2024
Dear GuestThank you so much for choosing to stay with us and for taking the time to leave such a wonderful review! We're thrilled to hear that you found our staff pleasant, the room nice, and the breakfast very good. Your feedback means a lot to us, and we can't wait to welcome you back for another fantastic stay.Warm regards,Harpreet KaurFront Desk AgentQuality Inn & Suites Vernon

10/10 Excellent

Vera

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location perfect! The help I got when I made a mistake on reservation dates! They worked hard to get me In On the proper dates! The reception very helpful! The room clean, and comfortable with great shower, desk to work on, and bed very comfortable!! We are very happy as the rooms are very private and quiet! We will be back it really does feel like home!!
Séjour de 1 nuit en février 2024
Réponse de Nav le 29 févr. 2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you had a perfect stay with us and that our location was perfect for your needs. We're delighted that our team was able to assist you with your reservation dates and ensure that you had a comfortable and enjoyable stay. Providing exceptional service to our guests is our top priority, and we're glad that our reception team was able to help you. We're also pleased to hear that you found your room clean, comfortable, and equipped with everything you needed, including a great shower, desk, and comfortable bed. Your satisfaction is important to us, and we're thrilled that you felt at home during your stay. We can't wait to welcome you back for another fantastic stay in the future!Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 Excellent

Arthur, Oliver

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ok
Séjour de 1 nuit en février 2024
Réponse de Nav le 27 févr. 2024
Dear Guest,Thank you for your wonderful review and for choosing to stay with us. We're thrilled to hear that you had a perfect 5 out of 5 stay! Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded during your visit. We look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

8/10 Bien

Faith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I loved how staff treated me with Respect and very understanding and helpful. Breakfast was great. It was close to the shopping. Also cleaned nicely. It was a great relaxing stay..
Séjour de 4 nuits en janvier 2024
Réponse de Nav le 26 févr. 2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our staff treated you with respect, understanding, and helpfulness. Providing exceptional service to our guests is our top priority, and we're delighted that our team exceeded your expectations. We're also glad to hear that you enjoyed our breakfast offerings and that our location was convenient for your shopping needs. Your feedback about the cleanliness of our hotel is greatly appreciated, and we'll continue to maintain our high standards. We look forward to welcoming you back for another great and relaxing stay in the future!Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 Excellent

Ian

Les points forts : Infrastructures et conditions de l’hébergement
Was clean staff was amazing. Hot tub wasn’t hot other than that great stay
Séjour de 3 nuits en février 2024
Réponse de Nav le 23 févr. 2024
Dear Guest,Thank you for your positive review and for choosing to stay with us. We're thrilled to hear that you found your room to be clean and that our staff provided amazing service. Your satisfaction is our top priority, and we're glad we could meet your expectations. We're sorry to hear that the hot tub wasn't as hot as you would have liked, and we appreciate your feedback. We'll look into this matter to ensure a more enjoyable experience for our guests in the future. We hope to have the pleasure of welcoming you back for another great stay soon!Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

6/10 Satisfaisant

Gladys

Séjour de 1 nuit en février 2024
Réponse de Nav le 28 mars 2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We appreciate your honesty in rating your experience. We strive to provide the best possible stay for our guests, and we apologize if we fell short of your expectations during your visit. Your feedback is valuable to us, and we will use it to identify areas for improvement. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 Excellent

Min-Hua

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only thing I don’t like is that the sewage smell back out from the bath tub cap. I have to leave half of bath tub fill with water inside to block the smell overnight.
Séjour de 3 nuits en février 2024
Réponse de Nav le 22 févr. 2024
Dear Guest,Thank you for bringing this to our attention. We're sorry to hear about the issue you experienced with the sewage smell coming from the bath tub drain. This is not up to our standards, and we apologize for any inconvenience it may have caused. We will address this matter with our maintenance team to ensure that it is promptly resolved. Your comfort and satisfaction are important to us, and we appreciate your understanding. We hope that you will give us another opportunity to provide you with a more enjoyable stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

10/10 Excellent

Claude, Langley

Séjour de 3 nuits en février 2024
Réponse de Nav le 28 mars 2024
Dear Guest,Thank you for your perfect 5 out of 5 rating and for choosing to stay with us. We're thrilled to hear that you had a fantastic experience during your stay. Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded in meeting all your expectations. We look forward to welcoming you back for another wonderful stay in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon

8/10 Bien

Nick

Voyage en couple
Good stay..
Séjour de 2 nuits en février 2024
Réponse de Nav le 20 févr. 2024
Dear Guest,Thank you for your positive review! We're thrilled to hear that you had a good stay with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon