Avis
8,2
Très bien
8,4/10
Propreté
9,0/10
Personnel et service
8,0/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
Voyage en famille
11 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2022
Réponse de Raj le 14 juil. 2022
Gracias!!!
10/10 Excellent
Daniel
22 juin 2022
Daniel
Séjour de 1 nuit en juin 2022
Réponse de Management le 26 juin 2022
Thank you for your positive review. We are pleased to see that you enjoyed your stay with us and we hope to see you again soon.
8/10 Bien
Mireille
23 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mireille
Séjour de 2 nuits en février 2022
Réponse de Management le 24 févr. 2022
Thank you for choosing to stay with us on your recent trip to Vernon. We are pleased to see that you enjoyed your stay with us and we hope to see you again soon.
10/10 Excellent
David
Voyage en famille
18 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
David
Séjour de 2 nuits en juillet 2021
10/10 Excellent
Donald
19 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Donald
Séjour de 1 nuit en septembre 2020
6/10 Satisfaisant
Voyageur vérifié
Voyage en couple
3 août 2019
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en août 2019
8/10 Bien
Voyageur vérifié
10 juil. 2019
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
8/10 Bien
Voyageur vérifié
22 mai 2018
Les points forts : Personnel et service
Voyageur vérifié
Séjour de 3 nuits en mai 2018
8/10 Bien
David
23 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 3 nuits en mai 2024
Réponse de Nav le 24 mai 2024
Dear Guest,Thank you for your rating. We are pleased to see that you had a positive experience with us. If there are specific areas where you feel we could improve to make your stay even better, please let us know. Your feedback is invaluable in helping us enhance our services and provide an exceptional experience for all our guests.We look forward to welcoming you back and aiming for a perfect score on your next visit.Warm regards,Nav
8/10 Bien
Joann
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joann
Séjour de 3 nuits en mai 2024
Réponse de Nav le 23 mai 2024
Thank you for your positive feedback. We are delighted to hear that you found our staff very friendly and enjoyed the breakfast options. It's also wonderful to know that you appreciated the cleanliness of your room. Your kind words are greatly appreciated and will be shared with our team. We look forward to welcoming you back for another pleasant stay in the future. Thank you for choosing us!Warm Regards, Quality Inn & Suites Team
6/10 Satisfaisant
Ann Fe
20 mai 2024
Les points forts : Personnel et service
Ann Fe
Séjour de 1 nuit en mai 2024
Réponse de Nav le 23 mai 2024
Thank you for your rating. We appreciate you taking the time to share your feedback. It appears that we may not have fully met your expectations during this stay. We would value any specific comments or suggestions you have on how we can improve our services and accommodations. Your input is important to us as we strive to enhance our guest experience. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future. Thank you for staying with us.
10/10 Excellent
Calleen
Voyage en couple
16 mai 2024
Les points forts : Équipements
Calleen
Séjour de 3 nuits en mai 2024
Réponse de Nav le 23 mai 2024
Thank you for your wonderful feedback. We're delighted to hear that you found our staff exceptional and accommodating, and that you enjoyed the comfort of our beds and the cleanliness of our rooms. Your positive comments are greatly appreciated and will be shared with our team. We look forward to welcoming you back for another excellent stay. Thank you for choosing us!
10/10 Excellent
Linda
Voyage en couple
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Linda
Séjour de 1 nuit en mai 2024
Réponse de Nav le 15 mai 2024
Dear Guest,Thank you for taking the time to share your feedback. We are delighted to hear about your positive experience with our efficient check-in process and our helpful and friendly receptionist. We strive to make every guest's arrival welcoming and smooth, and it's rewarding to know that we succeeded during your visit.We look forward to welcoming you back in the future and continuing to provide you with excellent service from the moment you step through our doors.Warm regards,Nav
10/10 Excellent
RICHARD
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
RICHARD
Séjour de 1 nuit en mai 2024
Réponse de Nav le 14 mai 2024
Dear Guest,Thank you for sharing your positive experience. We are delighted to hear that you found our staff polite and helpful, and that your room was comfortable, quiet, and clean. These are key aspects we strive to excel in, and your feedback is a wonderful affirmation of our team's efforts.We look forward to welcoming you back soon for another pleasant stay, continuing to provide the high level of service and comfort you experienced.Warm regards,Nav
8/10 Bien
Henning
Voyage en famille
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Henning
Séjour de 1 nuit en mai 2024
Réponse de Nav le 14 mai 2024
Dear Guest,Thank you for sharing your positive experience. We are delighted to hear that you found our staff polite and helpful, and that your room was comfortable, quiet, and clean. These are key aspects we strive to excel in, and your feedback is a wonderful affirmation of our team's efforts.We look forward to welcoming you back soon for another pleasant stay, continuing to provide the high level of service and comfort you experienced.Warm regards,Nav
6/10 Satisfaisant
Judith
13 mai 2024
Judith
Séjour de 1 nuit en mai 2024
Réponse de Nav le 15 mai 2024
Dear Guest,Thank you for your rating. We see that there is room for improvement based on your score, and we are committed to making every aspect of our guests' stays enjoyable. If there are specific issues or concerns that influenced your rating, we would greatly appreciate it if you could share more details. Understanding your experience in depth helps us to address and rectify any shortcomings effectively.We value your input and hope to have the opportunity to welcome you back, striving to elevate your experience and fully meet your expectations.Warm regards,Nav
10/10 Excellent
Robert, Destiny Bay
Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en mai 2024
Réponse de Aarcha le 9 mai 2024
Thank you so much for your wonderful review! We are thrilled to hear that our location close to downtown and nearby restaurants added convenience to your stay. It’s great to know that you and your pet both enjoyed your time with us. We look forward to your next visit and hope to continue meeting your expectations. Thank you for choosing us for your stay!
10/10 Excellent
David
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 6 nuits en avril 2024
Réponse de Nav le 7 mai 2024
Thank you for sharing your feedback. We apologize for any inconvenience regarding the pool heat and lighting; your comfort is our priority, and we appreciate you bringing this to our attention. We're pleased to hear that our breakfast staff made a positive impression on you. We will ensure that our facilities are promptly ready for use in the future. Looking forward to your next visit, and we hope to exceed your expectations.
6/10 Satisfaisant
Kathy
30 avr. 2024
Kathy
Séjour de 2 nuits en avril 2024
Réponse de Nav le 23 mai 2024
Thank you for your rating. We appreciate you taking the time to share your feedback. It appears that we may not have fully met your expectations during this stay. We would value any specific comments or suggestions you have on how we can improve our services and accommodations. Your input is important to us as we strive to enhance our guest experience. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future. Thank you for staying with us.
8/10 Bien
Ashley
Voyage en famille, Voyage avec des animaux de compagnie
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ashley
Séjour de 1 nuit en avril 2024
Réponse de Nav le 29 avr. 2024
Thank you for sharing your feedback with us. We're delighted to hear that you found our staff to be welcoming and friendly, and that you appreciated the cleanliness of your room. Providing a warm and comfortable experience for our guests is our top priority.We're glad to know that the ground floor room with a sliding door provided convenient access to parking, making your stay more comfortable.We apologize for any inconvenience caused by the bathroom setup. Your feedback is valuable to us, and we will address this with our housekeeping team to ensure that such oversights are avoided in the future.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even more enjoyable experience on your next visit. If there's anything else we can do to make your stay memorable, please don't hesitate to let us know.
6/10 Satisfaisant
Myles
Voyage en couple
22 avr. 2024
Les points forts : Propreté
Myles
Séjour de 2 nuits en avril 2024
Réponse de Nav le 22 avr. 2024
Thank you for sharing your experience. We are pleased to hear that you found our accommodations clean and our breakfast adequate for your needs, all at a value that met your expectations. We strive to provide a comfortable and satisfying experience for all our guests. Your satisfaction is important to us, and we appreciate your feedback as it helps us maintain our standards. We look forward to having the opportunity to welcome you back for another pleasant stay in the future. Thank you for choosing us for your lodging needs.
6/10 Satisfaisant
dan
20 avr. 2024
dan
Séjour de 3 nuits en avril 2024
Réponse de Nav le 13 mai 2024
Dear Guest,Thank you for your rating. We see that there is room for improvement based on your score, and we are committed to making every aspect of our guests' stays enjoyable. If there are specific issues or concerns that influenced your rating, we would greatly appreciate it if you could share more details. Understanding your experience in depth helps us to address and rectify any shortcomings effectively.We value your input and hope to have the opportunity to welcome you back, striving to elevate your experience and fully meet your expectations.Warm regards,Quality Inn & Suites Team
10/10 Excellent
Susan
19 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susan
Séjour de 2 nuits en avril 2024
Réponse de Harpreet le 21 avr. 2024
Dear Guest,Thank you for your perfect score! We are thrilled to know that you had a good experience with us. We strive to make each stay as pleasant and comfortable as possible, and we're glad we met your expectations. If there’s anything more we can do to make your next visit even better, please let us know.We look forward to welcoming you back soon!Warm regards,Quality Inn & Suites Vernon
8/10 Bien
Matthew
16 avr. 2024
Matthew
Séjour de 1 nuit en avril 2024
Réponse de Nav le 22 avr. 2024
Thank you for your rating! We're glad to see that you had a largely positive experience with us. We strive for excellence and are always eager to improve. If there are specific aspects of your stay that could have been enhanced, please share them with us. Your feedback is crucial for our ongoing efforts to provide the best possible service. We hope to have the opportunity to host you again and deliver a 5-star experience on your next visit.
10/10 Excellent
Michael
Voyage en couple
16 avr. 2024
Michael
Séjour de 1 nuit en avril 2024
Réponse de Nav le 22 avr. 2024
Thank you for your kind words regarding your interaction with Archer at the check-in desk. We're delighted to hear that you found the service pleasant, kind, and efficient. Your feedback is greatly appreciated and will be shared with Archer and the rest of our team to recognize their excellent service. We aim to continue providing such positive experiences and look forward to welcoming you back soon. Thank you for choosing to stay with us!
6/10 Satisfaisant
Robert
12 avr. 2024
Robert
Séjour de 2 nuits en avril 2024
Réponse de Nav le 2 mai 2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We appreciate your honesty in rating your experience. We're sorry to hear that your stay did not fully meet your expectations. Your feedback is valuable to us, and we'll use it to address areas for improvement and make necessary changes to enhance our guests' experiences in the future. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon
10/10 Excellent
Doreen, Ft St James
Voyage en couple
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Doreen
Séjour de 1 nuit en avril 2024
Réponse de Nav le 12 avr. 2024
Dear Guest,Thank you for your perfect 5 out of 5 rating and for choosing to stay with us. We're thrilled to hear that you had a fantastic experience during your stay. Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded in meeting all your expectations. We look forward to welcoming you back for another wonderful stay in the future. If there's anything else we can do to make your next stay even more enjoyable, please let us know.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon
10/10 Excellent
Michaela
Voyage en couple
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michaela
Séjour de 1 nuit en avril 2024
Réponse de NAV le 12 avr. 2024
Dear Guest,Thank you for your positive review and for choosing to stay with us. We're glad to hear that you found our hotel to be a great place to stay and that you encountered excellent staff during your visit. However, we apologize for any inconvenience caused by the plumbing noise during the night. Your feedback is valuable to us, and we'll address this issue to ensure a more peaceful experience for our guests in the future. We appreciate your understanding and hope to have the pleasure of welcoming you back for another enjoyable stay.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon
2/10 Horrible
Vanessa
6 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vanessa
Séjour de 1 nuit en avril 2024
Réponse de NAV le 12 avr. 2024
Dear Guest,Thank you for sharing your feedback with us. We're sorry to hear that your experience was not satisfactory during your stay. Guest satisfaction is important to us, and we apologize for any issues or inconveniences you may have encountered. Your feedback is valuable, and we'll use it to address areas for improvement to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon
10/10 Excellent
Sheila
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Sheila
Séjour de 1 nuit en mars 2024
Réponse de Nav le 2 avr. 2024
Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our hotel and that our staff could contribute to making your stay enjoyable. Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to welcoming you back for another exceptional stay in the future!
4/10 Médiocre
Pam
30 mars 2024
Pam
Séjour de 2 nuits en mars 2024
Réponse de Nav le 2 avr. 2024
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by the closure of our pool during your stay. While we strive to provide all amenities as advertised, unforeseen circumstances sometimes arise. We appreciate your understanding in this matter.To ensure you still have access to recreational facilities, we've arranged for vouchers to the town pool as a temporary alternative. We understand that the closing time may be earlier than desired due to long weekend , and we regret any inconvenience this may cause.Your satisfaction is important to us, and we're committed to making your stay as comfortable as possible. If there's anything else we can assist you with, please don't hesitate to let us know. We value your patronage and hope to have the opportunity to welcome you back in the future.
8/10 Bien
Christine
Voyage en famille
30 mars 2024
Les points forts : Propreté et personnel et service
Christine
Séjour de 2 nuits en mars 2024
Réponse de Harpreet le 31 mars 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for any disappointment caused by the pool and hot tub being under maintenance during your stay. We understand the importance of these amenities in the overall experience and are working diligently to restore access as quickly and safely as possible.We truly appreciate your understanding and patience in this matter. Your satisfaction is very important to us, and we are committed to making continuous improvements. We hope to have the pleasure of welcoming you back in the future, under more favorable circumstances, where you can fully enjoy all the amenities we have to offer.If there is anything more we can do to make your next stay with us even better, please do not hesitate to contact us.Warm regards.
6/10 Satisfaisant
Kristopher
28 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Kristopher
Séjour de 1 nuit en mars 2024
Réponse de Nav le 2 avr. 2024
Thank you for taking the time to provide your feedback. We apologize for any inconvenience caused during your stay. Your input helps us improve, and we take your concerns seriously. We're continuously working to enhance our guest experience and will take your comments into consideration for future improvements. Your satisfaction is important to us, and we appreciate your understanding.We hope to have the opportunity to better serve you in the future and provide you with a more enjoyable stay. Thank you for choosing to stay with us.Thank you for taking the time to provide your feedback. We apologize for any inconvenience caused during your stay. Your input helps us improve, and we take your concerns seriously.We understand that the closure of our pool and the timing of the alternative voucher to the town pool may not have met your expectations. We're continuously working to enhance our guest experience and will take your comments into consideration for future improvements.If there's anything specific you'd like to discuss or if there's any way we can make it up to you, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we appreciate your understanding.We hope to have the opportunity to better serve you in the future and provide you with a more enjoyable stay. Thank you for choosing to stay with us.
10/10 Excellent
criselvi
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
criselvi
Séjour de 1 nuit en mars 2024
Réponse de Nav le 28 mars 2024
Dear Guest,Thank you for your perfect 5 out of 5 rating and for choosing to stay with us. We're thrilled to hear that you had a fantastic experience during your stay. Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded in meeting all your expectations. We look forward to welcoming you back for another wonderful stay in the future. Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon
10/10 Excellent
Erin
Voyage en couple
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erin
Séjour de 2 nuits en mars 2024
Réponse de Nav le 28 mars 2024
Dear Guest,Thank you so much for your glowing review and for choosing to stay with us. We're thrilled to hear that we exceeded your expectations, especially considering the price. Providing a high-quality experience at a reasonable cost is important to us, and we're delighted that we could meet your needs. We're also glad that you enjoyed our breakfast options, including the fresh waffles, and that Kimberly and Sima stood out for their exceptional service. We'll be sure to pass along your kind words to them. Thank you for recommending us, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon
10/10 Excellent
Stephanie J
Voyage en famille
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephanie J
Séjour de 1 nuit en mars 2024
Réponse de Nav le 28 mars 2024
Dear Guest,Thank you for your perfect 5 out of 5 rating and for sharing your experience with us. We're delighted that you enjoyed our breakfast options and found the coffee to be good. Providing a satisfying breakfast experience is important to us, and we're glad that we could meet your expectations. Your feedback is valuable to us, and we look forward to welcoming you back for another great stay in the future. If there's anything else we can do to make your next stay even more enjoyable, please let us know.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon
8/10 Bien
Adele
Voyage d’affaires, Voyage en couple
17 mars 2024
Adele
Séjour de 1 nuit en mars 2024
Réponse de Nav le 18 mars 2024
Thank you for sharing your detailed feedback! We're delighted to hear that you enjoyed your stay overall, especially the décor murals on the wall, the comfortable bed, and the fluffy towels. It's wonderful to know that your experience with us exceeded your previous stay at another hotel. Your satisfaction is our priority, and we're thrilled that we could provide you with a great experience.We look forward to welcoming you back and ensuring you have another fantastic stay with us!Warm regards,Navneet KaurFront Desk AgentQuality Inn and Suites Vernon
8/10 Bien
Meredith
Voyage en famille
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Meredith
Séjour de 2 nuits en mars 2024
Réponse de Nav le 11 mars 2024
Dear Guest,Thank you for your positive review! We're thrilled to hear that you enjoyed our breakfast offerings. Providing a delicious and satisfying breakfast is important to us, and we're glad that we could meet your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon
8/10 Bien
Kevin
Voyage en groupe
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin
Séjour de 2 nuits en mars 2024
Réponse de Nav le 11 mars 2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found good value in your stay. However, we apologize that our continental breakfast did not meet your expectations. Your feedback regarding the egg cups and sausage patties is valuable to us, and we'll address this with our breakfast team to ensure improvements are made. We appreciate your feedback as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon
6/10 Satisfaisant
Caralyn
Voyage d’affaires
2 mars 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Caralyn
Séjour de 1 nuit en février 2024
Réponse de Harpreet le 4 mars 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that your short business stay was enjoyable overall.Regarding the noise from the trucking, we apologize for any inconvenience this may have caused. We will look into ways to minimize noise disturbances for our guests in the future.Your suggestion regarding the bedding is noted. Please be advised that additional blankets are available upon request to enhance your comfort during your stay.We appreciate your valuable feedback and hope to welcome you back for an even more comfortable stay in the future.Best regards,Harpreet KaurFront Desk AgentQuality Inn and Suites Vernon
8/10 Bien
Kristin Marie
2 mars 2024
Les points forts : Propreté
Kristin Marie
Séjour de 1 nuit en février 2024
Réponse de Nav le 6 mars 2024
Dear Guest,Thank you for your review and for choosing to stay with us. We're glad to hear that you had a great experience overall. Your feedback is important to us, and we're always looking for ways to improve. If there's anything specific you think we could do better to earn that extra star next time, please let us know. We appreciate your feedback and hope to have the pleasure of welcoming you back for an even better stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon
10/10 Excellent
Frank
Voyage d’affaires
2 mars 2024
Les points forts : Équipements
Frank
Séjour de 1 nuit en février 2024
Réponse de Harpreet le 3 mars 2024
Dear GuestThank you so much for choosing to stay with us and for taking the time to leave such a wonderful review! We're thrilled to hear that you found our staff pleasant, the room nice, and the breakfast very good. Your feedback means a lot to us, and we can't wait to welcome you back for another fantastic stay.Warm regards,Harpreet KaurFront Desk AgentQuality Inn & Suites Vernon
10/10 Excellent
Vera
Voyage d’affaires, Voyage en couple
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vera
Séjour de 1 nuit en février 2024
Réponse de Nav le 29 févr. 2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you had a perfect stay with us and that our location was perfect for your needs. We're delighted that our team was able to assist you with your reservation dates and ensure that you had a comfortable and enjoyable stay. Providing exceptional service to our guests is our top priority, and we're glad that our reception team was able to help you. We're also pleased to hear that you found your room clean, comfortable, and equipped with everything you needed, including a great shower, desk, and comfortable bed. Your satisfaction is important to us, and we're thrilled that you felt at home during your stay. We can't wait to welcome you back for another fantastic stay in the future!Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon
10/10 Excellent
Arthur, Oliver
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Arthur
Séjour de 1 nuit en février 2024
Réponse de Nav le 27 févr. 2024
Dear Guest,Thank you for your wonderful review and for choosing to stay with us. We're thrilled to hear that you had a perfect 5 out of 5 stay! Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded during your visit. We look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon
8/10 Bien
Faith
23 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Faith
Séjour de 4 nuits en janvier 2024
Réponse de Nav le 26 févr. 2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our staff treated you with respect, understanding, and helpfulness. Providing exceptional service to our guests is our top priority, and we're delighted that our team exceeded your expectations. We're also glad to hear that you enjoyed our breakfast offerings and that our location was convenient for your shopping needs. Your feedback about the cleanliness of our hotel is greatly appreciated, and we'll continue to maintain our high standards. We look forward to welcoming you back for another great and relaxing stay in the future!Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon
10/10 Excellent
Ian
22 févr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Ian
Séjour de 3 nuits en février 2024
Réponse de Nav le 23 févr. 2024
Dear Guest,Thank you for your positive review and for choosing to stay with us. We're thrilled to hear that you found your room to be clean and that our staff provided amazing service. Your satisfaction is our top priority, and we're glad we could meet your expectations. We're sorry to hear that the hot tub wasn't as hot as you would have liked, and we appreciate your feedback. We'll look into this matter to ensure a more enjoyable experience for our guests in the future. We hope to have the pleasure of welcoming you back for another great stay soon!Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon
6/10 Satisfaisant
Gladys
21 févr. 2024
Gladys
Séjour de 1 nuit en février 2024
Réponse de Nav le 28 mars 2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We appreciate your honesty in rating your experience. We strive to provide the best possible stay for our guests, and we apologize if we fell short of your expectations during your visit. Your feedback is valuable to us, and we will use it to identify areas for improvement. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon
10/10 Excellent
Min-Hua
Voyage en famille
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Min-Hua
Séjour de 3 nuits en février 2024
Réponse de Nav le 22 févr. 2024
Dear Guest,Thank you for bringing this to our attention. We're sorry to hear about the issue you experienced with the sewage smell coming from the bath tub drain. This is not up to our standards, and we apologize for any inconvenience it may have caused. We will address this matter with our maintenance team to ensure that it is promptly resolved. Your comfort and satisfaction are important to us, and we appreciate your understanding. We hope that you will give us another opportunity to provide you with a more enjoyable stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon
10/10 Excellent
Claude, Langley
19 févr. 2024
Claude
Séjour de 3 nuits en février 2024
Réponse de Nav le 28 mars 2024
Dear Guest,Thank you for your perfect 5 out of 5 rating and for choosing to stay with us. We're thrilled to hear that you had a fantastic experience during your stay. Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded in meeting all your expectations. We look forward to welcoming you back for another wonderful stay in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon
8/10 Bien
Nick
Voyage en couple
19 févr. 2024
Nick
Séjour de 2 nuits en février 2024
Réponse de Nav le 20 févr. 2024
Dear Guest,Thank you for your positive review! We're thrilled to hear that you had a good stay with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,NavFront Desk AgentQuality Inn and Suites Vernon